What stands out most about Sequence is how easy it is to actually use. The interface is clean and intuitive, nothing feels overcomplicated or buried in menus. We can jump in and find what we need without having to dig through a bunch of confusing navigation. It just works the way you'd expect it to. Plus, their support team is genuinely responsive when we have questions or run into issues. They actually show up and help us get things sorted quickly. And beyond that, their team provided hands-on help with our deployment, migration, and integration with our CRM and accounting tools, so everything flows together seamlessly without friction. Review collected by and hosted on G2.com.

We've encountered some bugs and there are features we wish existed. However, their team takes these issues seriously and moves quickly on fixes. Review collected by and hosted on G2.com.

Sequence has made our quoting to billing process much smoother. Our sales team can generate quotes quickly, as everything is based on a shared product catalog and quote templates. That’s improved consistency and reduced back-and-forth between sales, finance, and operations. We reviewed a few modern billing platforms during our search, but Sequence stood out for how straightforward the product felt and how engaged the team was both throughout onboarding and during the short implementation period. Review collected by and hosted on G2.com.

Nothing significant so far. The experience has been positive, and we’re interested to see how the product continues to develop. Review collected by and hosted on G2.com.

We were able to get live quickly and start using the product almost immediately. The Sequence team moves fast, listens closely to feedback, and treats the relationship more like a partnership than a typical vendor setup. Our sales team is using the CPQ to close deals, and on the backend is a flexible billing system ideal for a wide variety of product and pricing structures. Review collected by and hosted on G2.com.

There's a few QoL improvements that we're hoping to see in the platform soon. Review collected by and hosted on G2.com.

Sequence is a great platform that supports usage based billing and all of the complexities that come with it. A perfect piece of the path to end to end order to cash automation! Review collected by and hosted on G2.com.

right now sequence is a very new product, so while their integrations are expanding there are some current limitations. Review collected by and hosted on G2.com.

What I like best about Sequence is how seamlessly it balances power and simplicity—its clean, intuitive interface makes it easy to use from day one, while its straightforward implementation minimizes setup time and friction. The platform offers a strong feature set without feeling bloated, and its integrations are smooth, making it easy to fit into existing workflows. Customer support is responsive and genuinely helpful, which builds confidence as you scale your use of the tool. Overall, it’s something you can use frequently without it ever getting in the way, offering just the right mix of capability and usability. Review collected by and hosted on G2.com.

What I dislike about Sequence is that while its simplicity is a strength, it can also mean that some advanced users may wish for deeper customization options or more granular controls. A few features feel early in their maturity, and depending on your workflow, you might notice occasional gaps that require workarounds. Integration is generally smooth, but certain edge-case tools or systems may need extra configuration. None of these are deal-breakers, but they’re areas where Sequence could continue to grow as the platform evolves. Review collected by and hosted on G2.com.

The platform is very easy to use. We can configure complex pricing scenarios without any technical help. I find the schedule attachments feature to be really useful - with a growing number of large, long and complex deals, having all our agreements stored with the billing details creates a nice source of truth. The whole system makes managing billing and invoicing much simpler. Sequence's customer support is also top notch — we've been shown a level of care that is yet to be matched in almost all of our other vendor arrangements. Review collected by and hosted on G2.com.

Small QOL requests, but otherwise really enjoying using the platform. Review collected by and hosted on G2.com.

We've been using Sequence for over a year now and it's been fantastic. The usage-based billing handles our tiered pricing perfectly without needing any engineering support. The bulk actions with progress tracking make our monthly billing runs smooth, and the new usage calculation modes give us exactly the flexibility we need. Everything syncs seamlessly with Xero, and Stripe handles payments automatically. The platform just works without us having to think about it. Review collected by and hosted on G2.com.

Nothing really comes to mind. It's delivered consistently over the year we've been using it. Review collected by and hosted on G2.com.

It’s been easy to adapt Sequence as our pricing changes. We’ve been able to set up different models and contract terms without needing messy workarounds, and most of the billing runs themselves. It just takes a lot of the manual effort out of the process. Review collected by and hosted on G2.com.

It has been a solid experience so far, and I’m happy with the overall progress and collaboration. Review collected by and hosted on G2.com.

The Sequence platform is very sleek and easy to use. In particular, the Stripe integration is pretty seamless (retrying failed payments, selectively auto-charge customers etc). Implementation was also quick and straightforward, and the UI makes complex billing scenarios feel very simple. Review collected by and hosted on G2.com.

Can't think of anything significant. The platform delivers on what we needed and they are working on newe features that will help us even more Review collected by and hosted on G2.com.

The simplicity of the product and its connectivity with other tools are key. Furthermore, the Sequence team is an absolute dream to work with. Review collected by and hosted on G2.com.

There’s nothing not to like. They consistently deliver based on our feedback, and it shows in the results. Review collected by and hosted on G2.com.