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Sequence Commerce Reviews & Provider Details

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Average based on 16 real user reviews.

Sequence Commerce Reviews (16)

Reviews

Sequence Commerce Reviews (16)

5.0
16 reviews

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David P.
DP
David P.
Director of Practice Operations
Hospital & Health Care
Mid-Market (51-1000 emp.)
"Straightforward Process, Clear Communication, and Useful Reporting"
5/5
What do you like best about Sequence Commerce?

What stood out to me right away was how straightforward the whole process felt. I have worked with other agencies before where everything seemed overly complicated and it took forever just to get basic things set up. This was different. The team took time to understand our business and our goals before jumping into execution which I really appreciated. Their communication has been consistent and clear, they dont leave you guessing about what is happening with your campaigns. The reporting is detailed enough to be useful but not so cluttered that you get lost in numbers. Review collected by and hosted on G2.com.

What do you dislike about Sequence Commerce?

There were a few minor hiccups early on with the onboarding timeline. I think we had slightly different expectations about how quickly certain things would get implemented and it took a couple of extra days to get everything fully aligned. Nothing major, just a small gap in communication that got resolved pretty quickly. Review collected by and hosted on G2.com.

Kimberly H.
KH
Kimberly H.
Digital Commerce Manager
Sporting Goods
Small-Business (50 or fewer emp.)
"Coherent Amazon & Walmart Ad Strategy That Stopped Us Wasting Spend"
5/5
What do you like best about Sequence Commerce?

Stride Athletic sells activewear and performance apparel and we have a pretty big presence on both Amazon and Walmart. We brought Sequence Commerce in about five months ago because we felt like we were leaving money on the table. Our ad spend was increasing every month but our sales growth wasnt keeping pace. We needed someone who understood both platforms and could give us a coherent strategy not just throw money at keywords and hope for the best. Review collected by and hosted on G2.com.

What do you dislike about Sequence Commerce?

Their reporting cadence is monthly which is fine but I would prefer bi-weekly check ins especially during peak sales periods like Q4. Sometimes I feel like a month is too long to wait to see how things are trending. The integration with our internal systems was a bit bumpy at first. Review collected by and hosted on G2.com.

Robert D.
RD
Robert D.
Head of Operations
Food & Beverages
Small-Business (50 or fewer emp.)
"Data-Driven Campaigns That Boost ROAS Across Amazon and Walmart"
5/5
What do you like best about Sequence Commerce?

The thing that stands out most is their data driven approach. They dont just set up campaigns and hope for the best. They dig into the numbers and make adjustments based on actual performance data. Our ROAS has improved noticeably since we started working with them and we are seeing more consistent sales growth across our marketplace channels. Their team is knowledgeable about both Amazon and Walmart which is not something every agency can say. Review collected by and hosted on G2.com.

What do you dislike about Sequence Commerce?

The onboarding process was a bit slower than I anticipated. It took a few weeks to get everything fully set up and there was a fair amount of back and forth gathering access and data that felt like it could have been more streamlined. The dashboard they provide is functional but not the most intuitive interface. Review collected by and hosted on G2.com.

Natalie P.
NP
Natalie P.
Director of E-Commerce
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Data-Backed AI Visibility Insights That Truly Deliver"
5/5
What do you like best about Sequence Commerce?

They didn't just do SEO. Their AI Visibility Program actually explained how ChatGPT and Perplexity find and recommend brands, which was new to me. Every recommendation came with data so I never had to just trust them blindly. Review collected by and hosted on G2.com.

What do you dislike about Sequence Commerce?

Results took time. They were upfront about that from day one so it wasn't a surprise, but for anyone expecting quick wins, this isn't the shop. Review collected by and hosted on G2.com.

Isaac O.
IO
Isaac O.
Creative Director
Small-Business (50 or fewer emp.)
"Custom Solutions That Boost Visibility and Sales"
4.5/5
What do you like best about Sequence Commerce?

I used Sequence Commerce to optimize my visibility and maximize sales for my product. I appreciate their customer service, which left an indelible impact. As a small brand, I didn't expect a company like Sequence Commerce to give us much attention, but they did. They assigned a dedicated person who checked in regularly, and within four months, our sales doubled. I value their data-driven approach and the customized strategies they provided. They regularly analyzed our performance metrics and gave us bespoke strategies to address our concerns, which were adjusted as needed to align with changing market dynamics. This unique approach consistently provided actionable insights and led to measurable improvements. Additionally, they used tools like Google Analytics and Amazon advertising to monitor campaign performance, optimize targeting, and measure results, offering clarity into the metrics and helping us identify opportunities for improvement. Sequence Commerce has significantly increased our visibility, audience reach, and product sales, leading to increased feedback and inquiries about our products as well as an increased demand and social media following. Review collected by and hosted on G2.com.

What do you dislike about Sequence Commerce?

Nothing for now. Review collected by and hosted on G2.com.

Jason  T.
JT
Jason T.
Director of Clinical Operations
Hospital & Health Care
Mid-Market (51-1000 emp.)
"Insightful AI Platform Reports That Clarify Our Next Steps"
5/5
What do you like best about Sequence Commerce?

The reports. They show how many more people are finding our brand on AI platforms, not just traffic numbers. After every meeting I know the next step. Review collected by and hosted on G2.com.

What do you dislike about Sequence Commerce?

Nothing really stands out, but everything is good. The service is very nice overall. Review collected by and hosted on G2.com.

Emmanuel O.
EO
Emmanuel O.
UI/UX Internship
Small-Business (50 or fewer emp.)
"Sequence Commerce Turned My Account Around and Restored Profitability"
5/5
What do you like best about Sequence Commerce?

I love the Confidential in Sequence Commerce Review collected by and hosted on G2.com.

What do you dislike about Sequence Commerce?

time zone delay and over complex data affects Sequencial Commerce Review collected by and hosted on G2.com.

Tarun L.
TL
Tarun L.
President and CEO
Telecommunications
Enterprise (> 1000 emp.)
"Finally Understanding Our Numbers"
5/5
What do you like best about Sequence Commerce?

We tried managing everything with our internal team for almost two years. We thought we were doing pretty well—sales were growing, and ACoS seemed okay. But honestly, agency expertise makes a real difference. The reporting is incredibly detailed but also digestible. We get custom dashboards showing attribution across different campaign types, and Jake's team has set up tracking so we can see which keywords are actually driving incremental sales versus cannibalizing organic. They track Total ACoS, which gives us a much clearer picture of profitability. Having this level of visibility has completely changed how we make decisions about budget allocation. Our internal team was excellent, but they didn't have the depth of knowledge across all Amazon's advertising platforms that Sequence brings. Review collected by and hosted on G2.com.

What do you dislike about Sequence Commerce?

The first month or two, the amount of data felt overwhelming. But they trained us on how to interpret everything. Review collected by and hosted on G2.com.

Denis B.
DB
Denis B.
Director
Information Technology and Services
Enterprise (> 1000 emp.)
"Creative That Actually Converts"
5/5
What do you like best about Sequence Commerce?

Our product images and A+ Content were pretty basic before working with Sequence. Vanessa leads their creative team and has completely transformed our listings. The sponsored brand videos they produced are clean, professional, and actually tell our story in a way that resonates. Our click-through rate on video ads improved significantly, and we're seeing much better conversion rates on the PDPs now. The creative work integrates seamlessly with the advertising strategy. Review collected by and hosted on G2.com.

What do you dislike about Sequence Commerce?

Good creative takes time- Initial development was about three weeks, but the quality made it worthwhile Review collected by and hosted on G2.com.

Dikshith R.
DR
Dikshith R.
Founder & CEO
Computer Software
Mid-Market (51-1000 emp.)
"Intended Keyword Strategy That Makes Sense"
5/5
What do you like best about Sequence Commerce?

The keyword research is way more sophisticated than what we were doing. Sayali doesn't just look at search volume-She analyzes conversion probability, competitive density, and consumer intent. She found a bunch of long-tail keywords that cost less per click but convert at higher rates. This has been crucial for our new product launches too. She helped us identify exactly which terms to target during the launch phase to build organic velocity Review collected by and hosted on G2.com.

What do you dislike about Sequence Commerce?

The thorough approach takes a bit longer than just throwing up some auto campaigns, but the results justify it Review collected by and hosted on G2.com.

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