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Gusto is a comprehensive human resources (HR) solution designed to assist businesses in managing their payroll, benefits, hiring, and employee management needs. This platform caters to a wide range of
Gusto is a payroll and time tracking tool that simplifies expense management and compliance for businesses. Reviewers frequently mention the user-friendly interface, ease of setup, and the ability to easily track and edit work hours as key benefits of Gusto. Users reported issues such as underpayment errors, difficulties with reimbursements, slow site loading times, and a desire for better benefit options and improved dashboard layout.
Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Simplify IT with device management, software access, and compliance monitoring, all from one das
Rippling is a platform that integrates HR, payroll, and employee management for efficient workforce management, but it may require time for setup and can become more expensive with more activated modules. Users like that Rippling is easy to use, with clear navigation and helpful information readily available, and appreciate its ability to consolidate employee onboarding, payroll, and system access management in a single system. Reviewers noted that the initial setup for complex configurations can be time-consuming and the cost increases with the addition of more modules, and some users also reported occasional interface lags in the mobile app.
Paycom is the most automated HCM platform and the only HR and payroll software built on a truly single, unique database that automates the entire employee life cycle. Designed as a unified system,
Paycom is a comprehensive HR and payroll system that centralizes employee data, time tracking, and expense reconciliation. Reviewers like the user-friendly interface, the automation of various HR tasks, and the ability for employees to manage their own information, which saves time and reduces errors. Reviewers experienced issues with customer support response times, system glitches after updates, and found the platform to be complex and overwhelming for new users.
At UKG, our purpose is people®. We’re on a mission to inspire every organization to become a great place to work through HR and payroll technology built for all. With UKG, you get more than 70 years o
UKG Ready is a software solution that provides workforce management tools such as timekeeping, payroll, and scheduling. Reviewers like the user-friendly interface of UKG Ready, its easy initial setup, and the convenience of accessing work-related content, timesheets, and community events. Users experienced issues such as difficulty in setting up access on mobile devices, lack of a dark mode, and the need for more accessible forms of communication within the app.
BambooHR® is an all-in-one HR software solution designed to eliminate inefficiencies and simplify people management. Trusted by thousands of companies in over 150 countries, BambooHR centralizes your
BambooHR is a human resources software that provides a platform for managing HR tasks such as scheduling time off, accessing company directory, and handling various tasks in one platform. Users like BambooHR's intuitive interface and mobile app, its easy accessibility, and the convenience of having all necessary features in one place, including timesheets, PTO, and organizational information. Reviewers noted some issues with BambooHR, such as buggy multi-stage time off approvals, difficulty in setting the correct number of hours in the timesheet section, and the platform being slow at times, especially when loading different tabs.
Deel HR is a global HRIS/HCM solution that helps companies manage people, compliance and HR processes across countries It runs core HR operations, onboarding, employee files, approvals, policies, time
Deel HR is a platform that allows users to manage contracts, handle requests, track work, and receive payments from anywhere in the world. Reviewers appreciate the simplicity and completeness of Deel HR, highlighting its user-friendly interface, fast and efficient service, and the variety of options available for depositing payments. Users experienced issues with the currency conversion in certain countries, the integration with some benefits, charges for the debit card, and a slow mobile application.
Paylocity delivers the most innovative technology bringing HR, Finance, and IT together in one modern, easy-to-use platform to empower teams, simplify processes, and deliver real results. Run payroll,
Paylocity is a payroll platform that offers features such as timecards, payroll processing, HR features, and reporting tools. Reviewers frequently mention the ease of use, the ability to streamline scheduling and payroll, and the platform's high degree of customizability as positive aspects. Reviewers mentioned issues with customer service responsiveness, technical difficulties with the website, and challenges with initial setup and certain features like time tracking and benefits.
Bob is the HR platform that simplifies people management and modernizes the work experience for every employee—driving engagement, culture, and productivity. Bob is configurable for the way you operat
HiBob HRIS is a human resources information system designed to manage organizational charts, payslips, reviews, and integrate with other platforms. Reviewers like the user-friendly interface, easy navigation, seamless integration with other platforms, and the ability to automate many HR processes. Users experienced issues with the system being rigid and complex in some aspects, frequent bugs, slow customer support, and difficulties in navigating the help center.
ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Ta
ADP Workforce Now is a cloud-based HR platform that consolidates payroll, time tracking, HR administration, and talent management into one system. Reviewers appreciate the broad feature set, automation of HR processes, dependable payroll management, and the ability to access the system remotely, highlighting the convenience and efficiency of having all HR-related tasks in one place. Users experienced issues with the system's complexity, particularly during setup, and found customer support to be slow and sometimes lacking in knowledge, they also reported occasional system lags and bugs, and expressed a desire for more customization options and user-friendly interfaces.
HROne is a future-ready HCM suite that automates HR processes, simplifies human interactions and delivers actionable insights to build better workplaces. In our pursuit to set everything HR on aut
HROne is a software designed to automate HR tasks, including attendance, leave, payroll, and employee data management, with customization options to fit specific requirements. Users like the ease of use, comprehensive features, and the ability to automate tasks, which simplifies day-to-day work, and the responsive customer support that the software provides. Reviewers mentioned performance-related issues, such as slow loading times, limitations in customization, and difficulties in resetting passwords or downloading certain reports.
Keka is a global People and Project Operations Platform designed for growing businesses to align teams, drive performance, and streamline HR, payroll, and project delivery. From hiring and onboardi
Keka HR is a human resource management system that centralizes HR processes such as attendance tracking, payroll processing, and employee management. Reviewers frequently mention the user-friendly interface, seamless integration of HR functions, and the time-saving automation features that simplify daily HR tasks. Reviewers noted occasional system lags, limited customization options, and the need for initial guidance to fully explore all modules and functionalities.
Leapsome is the AI-powered people platform for HR excellence and high-performing teams. It combines a modern HRIS with performance management, employee engagement, learning, compensation, and more — a
Leapsome is a centralized platform that facilitates performance management, feedback, goal tracking, and development conversations. Reviewers like the intuitive interface, the ease of use, and the ability to track progress and support team development in one place. Users experienced some issues with the interface, such as notes not being saved, difficulty in assigning goals, and a lack of customization options.
Manage your team and centralize global HR with Remote's HR management solutions.
Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and indust
UKG Pro is a comprehensive system that provides a lifecycle around employees, combining payroll functionality, tracking of service hours, benefits, and organizational information into one place. Reviewers appreciate UKG Pro for its fully automated, real-time U,s. payroll and tax compliance, its user-friendly interface, and the availability of multiple support options, including a direct line and service requests. Reviewers noted that the system is often slow and unresponsive, data is inconsistent, and the reporting system is antiquated and slow, with some payroll reports slow to populate.
greytHR is a comprehensive Human Resource Management System (HRMS) designed to streamline complex, recurring, and essential HR and payroll functions in a compliant and secure manner. This platform pro
greytHR is a software designed to manage payroll, attendance, leave management, and statutory compliance, with additional features for employee self-service. Users like the comprehensive solution it provides, its ease of use, the transparency it brings to HR processes, and its ability to reduce manual work and HR dependency. Users reported issues with limited flexibility in advanced reports and customization, some unintuitive modules, occasional server hang-ups, and delayed customer support for complex scenarios.
Human Capital Management (HCM) software enables organizations to manage and optimize a wide array of HR processes, including payroll, employee records, recruitment, performance tracking, benefits administration, and workforce analytics. These platforms focus on HR data and automate workflows, supporting both operational HR tasks and strategic workforce planning.
Organizations primarily use HCM software to streamline core HR functions such as automated payroll, employee onboarding and offboarding, time and attendance tracking, performance reviews, benefits management, and compliance reporting. HCM systems are also leveraged for advanced functions like succession planning, learning and development, and workforce analytics.
Most HCM solutions are priced per user monthly or annually, averaging approximately $31.25 per user/month or $375 per user/year, according to G2 data. Vendors may offer free versions or trials for basic HR functionality, while enterprise-grade platforms—equipped with features such as AI-driven insights, custom integrations, and compliance modules—can cost up to $7,188 per user/year.
If you’re evaluating HCM software, consider your organization’s scale, HR complexity, regional compliance needs, desired integrations, and overall workforce strategy. Essential questions include:
G2’s top-rated HCM systems currently include Rippling, Deel, UKG Ready, BambooHR, and HiBob HRIS.
G2 defines Human Capital Management (HCM) software as a type of HR software used to manage and optimize HR processes within organizations, such as employee data. These platforms are made up of multiple integrated modules that support a wide range of HR functions. Some of these functions include managing employee records, recruiting and onboarding, tracking performance, and overseeing training and development processes.
HCM tools simplify the HR process by helping businesses manage a broad range of employee-related functions. Common functionalities across these systems include personnel record management, payroll and benefits administration, recruitment and onboarding, performance tracking, and training program oversight.
The human capital management (HCM) software market is expected to reach $33.04 billion by 2030, growing at a compound annual growth rate (CAGR) of 9.1% from 2022 to 2030, driven by increased demand for unified HR platforms and workforce analytics solutions across industries. (Source 1)
On G2, the HCM Software category includes 113 products and has amassed 48635 verified user reviews on G2, highlighting it as one of the most actively researched and reviewed HR software segments on the platform. (Source 2)
G2 ranks the best HCM software using a proprietary algorithm that combines real-user satisfaction scores with product popularity based on review data. Below are the five highest-rated HCM solutions in this category on G2:
These rankings are determined by combining verified user ratings and publicly available web search popularity data:
G2 ranks products using a unique scoring system called the G2 Score, calculated from real user reviews, online data, and social signals. These scores make it easier to compare and evaluate different software products within each G2 category. (Source 2)
HCM software pricing varies based on several factors, which include: vendor pricing model, feature depth, number of employees or users (seat-based or employee-based models), system usage limits, cloud or on-premise deployment, business size, customization, integration options, contract terms and billing cycles, security and compliance, and regional configurations.
Pricing categories typically include:
Most HCM platforms are priced per user per month, though annual billing is often available at a discount. According to G2 data covering 13 HCM products across 25 pricing editions, the average annual license cost is approximately $375, or about $31.25 per user per month when billed annually. While some vendors offer free versions, premium or enterprise-grade HCM solutions can reach up to $7,188 per user per year.
Organizations should assess the Total Cost of Ownership (TCO), factoring in costs related to implementation and data migration, user onboarding and ongoing training, integration with third-party platforms (such as payroll, ERP, or ATS), access to dedicated support teams, compliance features (e.g., SOC 2, HIPAA), and optional modules for succession planning, learning management, or workforce forecasting.
G2 categorizes HCM software into different types based on functionality and focus areas:
HCM software can have many functionalities for different use purposes, and no-size-fits-all. Depending on the tasks and goals your organization would like to achieve, it’s important to evaluate some of the top features for HCM software rated by G2 reviewers:
Based on G2 reviewers, there are several benefits when utilizing HCM software, including:
Centralized HR and Payroll Management: HCM software can manage HR and payroll functions in one unified platform. This integration reduces administrative overhead, eliminates data silos, and ensures accuracy across employee records and compensation.
“The tool is like having one smart system that handles all the behind-the-scenes stuff that comes with running a team — HR, payroll, IT, and even finance. Instead of juggling 5 different tools, and putting everything in one place and making it all talk to each other.” - Avinash K, Full Stack Intern.
Time-Saving Automation: HCM tools help save time through streamlining processes, whether it’s automating payroll, onboarding training, time tracking, or employee performance reports.
“I really like how the tool brings performance reviews, goal tracking, feedback, and learning into one seamless platform. It is also user-friendly and makes it easy to align team development with company values. Especially people like me, new to this platform, it took no time to get used to the Leapsome platform. The continuous feedback and 1:1 features is awesome.” - Siva K, Sr. Security Engineer.
All-in-One Functionality: The “all-in-one” nature of many HCM systems is highly valued, especially among small to mid-sized companies. Having benefits, payroll, HRIS, and even IT provisioning in a single system simplifies operations.
“The all-in-one features where the system allows it to handle all aspects of HR, payroll, and benefits administration. It saves time calculating payroll or benefit items manually. The HCM apps are probably the best feature, as there is no need to check every payroll if new employees came on board, if there were life event changes, it flows over into the payroll app without any need for time-consuming reviews of all employee deductions. The offboarding is convenient where it auto creates a final pay check pay run. The best part is the payroll preview, where you can see the change from the last pay run to the current pay run and easily click into the detail to see what changed on an employee's check amount. Customer support is good, but you have to use the chat first to start the process of creating a ticket. But via email, they get back to you pretty quick.” - Christine C, Sr. Accountant.
User-Friendliness and Accessibility: G2 reviewers often highlight the intuitive and easy-to-use interface, which reduces the learning curve and helps HR teams and employees complete tasks without further assistance.
“I use this tool daily for HR procedures. Everything employee-related is housed there. I think their performance review process is very helpful, and I LOVE their reports. I can pull so much helpful data very easily. We've been using this program for over 7 years. As a company, we've looked at different software in the past, but this tool is so sleek and user-friendly that I could never go back to another clunky HRIS software. They have a lot of great content to help you figure out different things, and everyone I've talked to at that company is very helpful, kind, and professional. They are also always trying to come out with new updates to improve their product.” - Chanté L, HR Generalist.
Where there are benefits, there are challenges that come with software. Reviewing thousands of G2 reviews reveals pain points related to performance, flexibility, onboarding, and usability. Below is a breakdown of the most often encountered challenges affecting system usability, efficiency, and overall ROI:
1. System slowdowns and performance hiccups: Reviewers frequently mention processing delays, particularly with time tracking, payroll, and analytic features. These delays can hinder HR productivity and frustrate users trying to execute tasks.
2. Limited customization and feature constraints: Some reviewers expressed frustration with fixed workflows or a lack of flexibility in platforms like onboarding, benefit configuration, or performance review templates.
3. Complex onboarding and implementation: For many teams, setting up an HCM system takes longer than expected. Reviewers mention challenges in data migration, user training, and configuration, which can delay ROI.
4. User interface inconsistencies: Even when praised for their capabilities, some HCM platforms receive criticism for clunky or unintuitive interfaces. These UX issues often affect non-HR users who need occasional access to perform tasks like submitting PTO or updating information.
5. Integration challenges with existing tools: Many organizations struggle with syncing HCM platforms to payroll systems, ATS tools, ERP platforms, or single sign-on (SSO) providers. Poor integration can create data silos or double entry work.
Based on thousands of G2 reviews, HCM software is used for automated payroll and benefits processing, time and attendance tracking, employee onboarding and offboarding, performance reviews, and compliance reporting and audits. Here is a detailed breakdown of these uses:
HCM software users span across a variety of roles, from HR managers to software engineers to general HR roles. Based on G2 reviewer demographics, typical users are HR specialists and IT professionals, with department roles ranging from CEOs, owners, founders, account executives, directors, and managers. Common industries mentioned were computer software, IT services, and hospital/healthcare.
We analyzed extensive user-review data to identify common software categories users frequently integrate with HCM software: