Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"SentiOne a great (new?) nimble Tool for Social listening"
3.5/5
What do you like best about SentiOne?

The interface is quite flexible and setting up monitoring is fairly easy.

Advanced features look promising, you get the data you need.

Datya visualisations are particularly fresh and deeper analysis of intreresting instances is possible without much hassle. All in all very fresh & welcome new addition to my toolkit.Expecting them to put a great challenge on to some of the bigger names.

The co also offers deepdive analytics via their inhouse team of data scientists, and I think thats a great way to compliment, to provide real value. Often I feel engagements with custoemrs revolve a bit too much on nice graphs and quasi useful insights, deep dives are a way to generate real insights, very welcomed feature/capability in my opinion. I am careful to recommed as really all depends on what your needs are & more importantly the people who are goibng to use it. Social data beyond simple numbers of shares or likes is complex to analyze, if you are looking to get a quick answer to everything then be prepared to do some analysis. Its that simple. Review collected by and hosted on G2.com.

What do you dislike about SentiOne?

I'd like more reporting templates, more structured training.

Personally not maximizing the potential so far but thats more an oissue related to time I have at hand. Getting great support from the provider and clearly getting there Review collected by and hosted on G2.com.

Zois G.
ZG
Zois G.
Head of Content
Small-Business (50 or fewer emp.)
"Great tool to use!!!!"
5/5
What do you like best about SentiOne?

From the moment everything is ready I can monitor all the mentions without any effort. My work is focused on finding potential micro influencers as well as making sure that the content we deliver is popular. I have all of that, and more, in one place - SentiOne. Review collected by and hosted on G2.com.

What do you dislike about SentiOne?

There were a few minor hiccups however it turned out that it was just a matter of tweaking the queries. Apart from that nothing in particular. Review collected by and hosted on G2.com.

Ewelina C.
EC
Ewelina C.
Founder / Mądra Głowa
Small-Business (50 or fewer emp.)
"Excellent analysis and reports!"
5/5
What do you like best about SentiOne?

Sentiment analysis is very good, customer insights (like gender, geolocation, hour histogram), PDF reports super easy to generate! Review collected by and hosted on G2.com.

What do you dislike about SentiOne?

Nothing. I guess I don’t need more from social media analysis tool. Review collected by and hosted on G2.com.

Verified User in Public Policy
UP
Verified User in Public Policy
Mid-Market (51-1000 emp.)
"Highly recommended for being up to date with your network!"
5/5
What do you like best about SentiOne?

I’ve tried SentiOne to keep track on all events connected with tech industry. I like the possibility to track many topics thanks to unlimited keywords. Comparing to other social listening tools, it tracks more mentions and is faster. There are also alerts and reports that give me a brief summary of all projects I’m interested in. Review collected by and hosted on G2.com.

What do you dislike about SentiOne?

Nothing yet to bargain, still waiting for some mistakes. Review collected by and hosted on G2.com.

Jakub .
J
Jakub .
Founder, CEO
Mid-Market (51-1000 emp.)
"Online monitoring solution for everyone"
5/5
What do you like best about SentiOne?

I’m really glad that it’s not a tool that’s only useful for big companies and marketing agencies, but also for small businesses and is equally efficient! I like simple layout and constant help from customer service team Review collected by and hosted on G2.com.

What do you dislike about SentiOne?

Advanced projects may be quite a challenge when it comes to configuration (happened in my case), but there’s a tutorial on their website that answers the majority of potential questions. If not, there’s always cs team Review collected by and hosted on G2.com.

JC
Johan C.
Small-Business (50 or fewer emp.)
"Price-reasonable and very efficient"
5/5
What do you like best about SentiOne?

I like that there are no limits when it comes to keywords and that the mentions are delivered straight away after being posted. Review collected by and hosted on G2.com.

What do you dislike about SentiOne?

For me some parts of interface are a bit complicated, but I’m quite new to this platform so probably it’s rather my lack of experience. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"SentiOne - great tool."
5/5
What do you like best about SentiOne?

SentiOne is a powerful tool that allows me to collect data from various sources and stay on top of all the new mentions that appear in real time.

What I also like is the analysis part that lets me understand what’s happening with any given matter. Review collected by and hosted on G2.com.

What do you dislike about SentiOne?

At first I was a bit overwhelmed with the setup but after scheduling a demo call I had everything sorted in no time.

Review collected by and hosted on G2.com.

Jakub S.
JS
Jakub S.
Founding Director
Information Technology and Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Finding everything about everything"
4.5/5
What do you like best about SentiOne?

I loved the level of details I can go to during the configuration of monitoring and how specific can I be in preparations of topics I want to monitor Review collected by and hosted on G2.com.

What do you dislike about SentiOne?

Sometimes the system has mistakes in language and sentiment detection. In language not too often, in sentiment more often. It is not too much of an obstacle, but it does mean more time must be invested into configuration. So be prepared for that Review collected by and hosted on G2.com.

Ivana B.
IB
Ivana B.
Founding Director - Marketing & HR
Small-Business (50 or fewer emp.)
"SentiOne made entering to Vietnamese market easier for us"
5/5
What do you like best about SentiOne?

- amount of languages supported

- amount of sources

- alerts

- analysis Review collected by and hosted on G2.com.

What do you dislike about SentiOne?

So far, I have not discovered anything I would dislike. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great service and results"
5/5
What do you like best about SentiOne?

We have tried few online monitoring softwares and decided to choose SentiOne for their great customer support, who helped us a lot on setting up our monitoring that really save our time and give best results. Also price for the service is great in comparison to other solutions on the market. Review collected by and hosted on G2.com.

What do you dislike about SentiOne?

Nothing in particular. Nothing in particular . Review collected by and hosted on G2.com.