1. [Home](https://www.g2.com/) 2. ... 3. [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) 4. [SentiOne Discussions](https://www.g2.com/products/sentione/discuss) [ ![SentiOne](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3b0d75b2da05cd9353407e3b5940b1c0/sentione.png "SentiOne") ](/products/sentione/reviews) # SentiOne Discussions SentiOne is an AI Customer Service Automation Platform. The tool monitors the internet (social media, portals, forums, and blogs) globally using proprietary algorithms, collects public mentions, and automatically analyses them for consumer insights. The integrated interaction module allows customer service teams to manage online conversations on multiple channels and respond directly from one platform. ![SentiOne](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3b0d75b2da05cd9353407e3b5940b1c0/sentione.png "SentiOne") SentiOne Discussions Most CommentedMost HelpfulCommon QuestionsNewest Showing **1** discussion ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - Share [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=What+is+SentiOne+used+for%3F&title=What+is+SentiOne+used+for%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-sentione-used-for) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=What+is+SentiOne+used+for%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-sentione-used-for&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-sentione-used-for) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=What+is+SentiOne+used+for%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-sentione-used-for%0aWhat+is+SentiOne+used+for%3F) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=What+is+SentiOne+used+for%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-sentione-used-for%0aWhat+is+SentiOne+used+for%3F) - Copy link - [ ## What is SentiOne used for? ](/discussions/what-is-sentione-used-for) What is SentiOne used for? [ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Bot Platforms Software ](https://www.g2.com/tags/bot-platforms-software)[ Media Monitoring Software ](https://www.g2.com/tags/media-monitoring-software)[ Social Media Analytics Software ](https://www.g2.com/tags/social-media-analytics-software)[ social media monitoring tools ](https://www.g2.com/tags/social-media-monitoring-tools)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software) Show More (Upvote this discussion)\<0\>0\> (Downvote this discussion) 1 (1 Comment) Add a comment [ View discussion ](/discussions/what-is-sentione-used-for) ## Browse by popular topics [social media monitoring tools](/products/sentione/discuss?filters%5Btags%5D%5B%5D=social-media-monitoring-tools)[Social Media Analytics Software](/products/sentione/discuss?filters%5Btags%5D%5B%5D=social-media-analytics-software)[Social Customer Service Software](/products/sentione/discuss?filters%5Btags%5D%5B%5D=social-customer-service-software)[Media Monitoring Software](/products/sentione/discuss?filters%5Btags%5D%5B%5D=media-monitoring-software)[Bot Platforms Software](/products/sentione/discuss?filters%5Btags%5D%5B%5D=bot-platforms-software)[Chatbots Software](/products/sentione/discuss?filters%5Btags%5D%5B%5D=chatbots-software)