--- title: Sense Reviews meta_title: 'Sense Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 567 reviews by the users' company size, role or industry to find out how Sense works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 567 scale: '5' date_modified: '2026-08-09' parent_category: name: Recruiting url: https://www.g2.com/categories/recruiting --- # Sense Reviews **Vendor:** Sense **Category:** [Candidate Relationship Management Software](https://www.g2.com/categories/candidate-relationship-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 567 ## About Sense Sense is a type of AI-powered talent engagement solution designed to help organizations streamline their recruitment processes while enhancing the candidate experience. By integrating advanced technology with user-friendly features, Sense addresses the complexities of talent acquisition, making it easier for recruiters to connect with potential candidates and manage their hiring workflows efficiently. The target audience for Sense includes HR professionals, recruiters, and talent acquisition teams across various industries. Organizations seeking to improve their recruitment strategies and engage candidates more effectively can benefit from the platform's comprehensive capabilities. Sense is particularly useful for companies that prioritize personalized communication and aim to create a seamless experience for candidates throughout the hiring journey. By leveraging AI-driven insights, organizations can make informed decisions that lead to better hiring outcomes. Key features of Sense include Recruiting Automation, which helps streamline repetitive tasks, allowing recruiters to focus on strategic initiatives. The Talent CRM enables organizations to manage candidate relationships effectively, while customizable Career Sites provide a platform for showcasing company culture and job opportunities. Additionally, Campaigns allow for targeted outreach, and Candidate Scoring & Matching ensures that the most suitable candidates are prioritized based on their qualifications and fit for the role. The AI Chatbot and Text Messaging features facilitate real-time communication, enhancing engagement and responsiveness. Interview Scheduling and Referrals further simplify the recruitment process, making it easier to coordinate interviews and tap into existing employee networks for potential candidates. By combining these features, Sense not only enhances recruiter efficiency but also fosters a more engaging and personalized experience for candidates. The platform's ability to integrate multiple communication channels ensures that candidates receive timely updates and support throughout the hiring process. This holistic approach to talent engagement distinguishes Sense in the competitive landscape of recruitment solutions, making it a valuable tool for organizations aiming to attract and retain top talent. ## Sense Pros & Cons **What users like:** - Users value the **ease of use** of Sense, making communication simple and efficient without complex setup requirements. (11 reviews) - Users highlight the **automation features** of Sense, significantly enhancing communication efficiency and productivity. (9 reviews) - Users appreciate the **easy integrations** of Sense, enhancing communication and engagement throughout the recruitment process. (9 reviews) - Users value the **efficient communication** tools in Sense, enhancing outreach and improving candidate engagement effortlessly. (8 reviews) - Users appreciate the **easy integrations** of Sense, enhancing candidate engagement and streamlining communication effortlessly. (7 reviews) - Users find the **helpful communication features** of Sense valuable for efficient candidate engagement and tracking. (7 reviews) - Users appreciate the **versatile messaging features** of Sense, enhancing candidate engagement and communication efficiency. (7 reviews) - Time-saving (7 reviews) - Users value the **effective email communication** enabled by Sense, streamlining outreach and enhancing engagement with candidates. (6 reviews) - Candidate Management (5 reviews) **What users dislike:** - Users experience **messaging issues** with Sense, facing glitches and lag that hinder effective communication. (7 reviews) - Users experience occasional **glitches** , including slow loading and syncing issues, which can disrupt their workflow. (4 reviews) - Users experience **slow loading** times with Sense, resulting in frustrating delays during large campaigns and messaging tasks. (4 reviews) - Users experience **slow performance** with Sense, noting lag and delays that hinder efficient campaign management. (4 reviews) - Users experience **slow processing** with Sense, particularly during bulk operations, leading to frustrating delays and inefficiencies. (4 reviews) - Users experience **app glitches** with Sense, including occasional lag and difficulties in finding talent profiles. (3 reviews) - Clarity Issues (3 reviews) - Users find that the **process for mass texting is overly complicated** , requiring more steps than anticipated. (3 reviews) - Limited Customization (3 reviews) - Users experience **connectivity issues** , leading to extra checking and challenges with the mobile app’s performance. (2 reviews) ## Sense Reviews ### 1. An important part of our tech stack and a true partner **Rating:** 5.0/5.0 stars **Reviewed by:** Christy D. | Senior Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2019 **What do you like best about Sense?** Sense has truly helped us build up our candidate communications and relationship management - and we're looking forward to building out better client communications, as well! We really enjoy brainstorming all the ways we can reach our customers and then implementing journeys to do so. Also, it is great to see the tool continue to evolve. We are always privy to the new features and enhancements coming our way. True growth. **What do you dislike about Sense?** Not too much downside to using Sense. In the beginning, the features were limited, but as mentioned in previous comments, the platform continues to grow. **Recommendations to others considering Sense:** Great tool, but better yet, they're always enhancing. **What problems is Sense solving and how is that benefiting you?** One major and main hurdle we've overcome with Sense was our talent and client NPS (Net Promoter Score). Before onboarding Sense, our talent NPS scores sat at 9 on a scale of -100 to 100. Initially, surveying our consultants was a manual process. It was hard to keep up. Not to mention, candidate relationship management of multiple consultant starts was hard to scale for our recruiters. Since implementing Sense, our scores have gone from 9 to 93. We've truly been able to nurture our candidate relationships. As for Client NPS, we were using Bullhorn to survey our clients. It was OK, however, we wanted all NPS activity in one place. Sense has since enhanced to allow for Client Contact journeys which have allowed for more consistent touch bases and an enhanced Client NPS, as well. Lastly, the dashboard and analytics are easy to pull and digest. ### 2. Very effective tool, and great support, too! **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher L. | Training and Technology Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2022 **What do you like best about Sense?** The best part of my experience is the fact that I have worked with Shivansh, our rep, and we have monthly calls. These monthly calls allow me to learn about the new features, things that are changing in the future, and I work one on one with the rep to build automated communication. **What do you dislike about Sense?** Currently, there are no dislikes about the product itself. We are limited because of the ATS we are working with. However, I have been able to work with Shivansh to get other options. I am overall satisfied. **Recommendations to others considering Sense:** If you are looking for automation, the ability to quickly connect with employees in the field - this is the tool for you ! **What problems is Sense solving and how is that benefiting you?** Sense helps us in various ways: Automated emails to employees about check-in times, reminders for timesheets, solicitation for 1st day, 1-week, and monthly check-ins. We are also using Sense Messaging. I cannot tell you how effective and QUICK this is. We use Broadcasts to reach multiple employees at a time, and I have nothing but very happy campers who use this on the operations side. ### 3. I really enjoy using sense> **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Sense?** It helps me organize my calls, and everyone on my team can see what is going on. I like that it tells you who has seen the text. This has helped our team be more effcient. **What do you dislike about Sense?** The user face is a little tough sometimes. I don't get all the notifications that I need when I send a text so sometimes it's hard to track who said what to each person. **What problems is Sense solving and how is that benefiting you?** It is helping us get organized by send updates and text templates to the people we need to send to. This creates more freedom to support the people that walk into our office. ### 4. Sense messaging thorugh any CRM is a game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Yuva Prudhvi M. | Technical Lead, Partner Integrations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Sense?** The ability to message quickly from the AkkenCloud CRM makes more placements and increases revenue for the staffing industry. **What do you dislike about Sense?** Right now the Sense browser plugin is limited to one chrome browser, but looking for other browsers as well, especially Mozilla Firefox. **What problems is Sense solving and how is that benefiting you?** Journies & messaging been a wonderful experience using the sense, it is benefiting our organization to reach candidates quickly and do more placements. ### 5. Very convenient to get connect with anyone **Rating:** 5.0/5.0 stars **Reviewed by:** Niyazuddin M. | Lead Recruitment, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Sense?** The massaging system will help to get quick responses from anyone in the United States. **What do you dislike about Sense?** It allows sending a message with only 140 characters. I'd suggest increasing the number of characters will help to explain the point briefly. **What problems is Sense solving and how is that benefiting you?** Well, most of the time, people don't answer the phone. Here, Sense comes into play because texting allows us to communicate with anyone so quickly. ### 6. Highly Recommend Sense! **Rating:** 5.0/5.0 stars **Reviewed by:** Marie N. | Account Relationship Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Sense?** I love the grab numbers feature. I also love that I can send messages to one person or a large group and that it will tie the messages into their profiles so it saves time and steps for me. **What do you dislike about Sense?** I haven't found a downside yet. The only thing I would have changed is that it wasn't immediately obvious how to switch between my individual messages and our office messages. Once I figured it out, it was easy, I just couldn't figure out how to find it initially. **Recommendations to others considering Sense:** Sense is intuitive, user-friendly, and saves me so much time and effort! **What problems is Sense solving and how is that benefiting you?** Sense is saving me a lot of time and probably even saving me from making mistakes of omission because all of the messages automatically go into profiles. I am able to disseminate information quickly and effectively to a group without having to duplicate the work in Avionte. ### 7. Great Tool - Almost perfect **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Sense?** I really enjoy the ability to be able to reach out to multiple candidates at a time when all would be needing the same information. I also really like the fact that we can schedule messages to be sent at later times. Sense playbook! **What do you dislike about Sense?** I am not a huge fan of the 140-character limit. I also believe that the interface is a little clunky and hard to navigate sometimes. Some features don't always work the way you want them to. Also, the grab numbers from the screen feature, never works properly. Searching for past conversations would be a nice feature if it was possible. **What problems is Sense solving and how is that benefiting you?** Sense is allowing myself and recruiters more time to be able to focus on new Teammates being brought in. We are also having better repore with Teammates throughout the process. ### 8. I love how easy the platform is and the responses are most likely instant!! **Rating:** 5.0/5.0 stars **Reviewed by:** miriam h. | Recruiting Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Sense?** I love that most people in this new era text a lot so it makes it much easier and faster. **What do you dislike about Sense?** the only thing I dislike from Sense is that we sometimes miss a text. **What problems is Sense solving and how is that benefiting you?** Sense is solving the lack of communication and the tardiness. With the text message app it's faster to get a response than an email. ### 9. Great integrated texting and automation for Avionte staffing software. **Rating:** 5.0/5.0 stars **Reviewed by:** Nick H. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Sense?** We love the integration for SMS that allows us to see all our teammates' conversations with a candidate, automated messages, surveys, and broadcasts. Works between different lines used for different branches so nobody is left out of the loop. It also writes SMS history back to the talent record. We use the on-assignment "journeys" to administer surveys, promote our referral program, and request reviews from satisfied candidates. Pretty sweet! **What do you dislike about Sense?** The main area for improvement would be importing "talent tags" individually rather than all together as well as the ability to target automated messages based on "most recent placement end date" rather than triggering SMS send for multiple assignment end dates. These are very specific items that have decent workarounds, so I still rate them a 10. **What problems is Sense solving and how is that benefiting you?** Assignment feedback. Candidate redeployment. Soliciting reviews. Efficient communication with candidates. Takes care of a lot of record-keeping without redundant manual entries. ### 10. Sense Messaging App Review **Rating:** 5.0/5.0 stars **Reviewed by:** Pushparani S. | Talent Acquisition Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Sense?** Sense Messaging App is the best SMS messenger which directly communicates from ATS, Contacts or desktops. This app can be used in desktop, IOs and Android and very user friendly. This is very usefull for all platform right from staffing, sales and marketting or other. A safe and secure platform. **What do you dislike about Sense?** Once the other side of customer or candidates blocks or unsbscribe, we will not be able to send the sms or contact them **Recommendations to others considering Sense:** Its important to use Sense App by all staffing, marketing and sales companies. This really helps to connect with candidates, clients or customers in their busy schedules. **What problems is Sense solving and how is that benefiting you?** Good for all recruiters. Easiest and faster way to communicate the candidates and even the candidates and very comfortable in messaging as it is time consuming and if the other person is really cannot talk on phone, this sense app is very useful to communicate, ### 11. Great, easy to use automation system **Rating:** 4.5/5.0 stars **Reviewed by:** Steven F. | Marketing Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2022 **What do you like best about Sense?** There are a lot of things I like about Sense. 1. I really like how easy to use it is. 2. The email journeys are easy to set up, with the ability to resend emails automatically to any unopens after a certain amount of days. 3. I love the fact that it talks to our Bullhorn ATS so we can keep our database up to date - which is invaluable when it comes to recruitment. 4. The ability to bulk clean up your contacts using set criteria also works really well The latest journey we have run is for contract recruitment and allows us to automatically check-in with our contractors to see how they are getting on before they start their contract, when they start their contract, throughout their contract and send a redeployment email when their contract comes to an end to see if we can find them a suitable replacement. Sense is great at helping you to stay up to date with your contacts in an easy-to-do way, which saves recruiters valuable time and keeps your brand out there. We are currently exploring using the Sense chatbot on our website too - we're excited about the potential opportunities this will open up for us. **What do you dislike about Sense?** Occasionally there may be the odd bug - but Sense counteracts this by having an excellent Support team which answers any queries straight away and Account Managers who regularly go above and beyond - We have fortnightly calls with Sachin who is excellent at reviewing what we have done and making suggestions to us. **Recommendations to others considering Sense:** I really do recommend using Sense - It's been invaluable for data cleasing, email journeys and talking to our Bullhorn ATS. The team are also fantastic to deal with - they understand our needs inside out. **What problems is Sense solving and how is that benefiting you?** Without a doubt Sense helps us to more easily stay up to date with our contacts, ensure the contact data we have for them is up to date and the automation also saves our recruitment team time and effort with the day-to-day admin tasks, freeing them up to do more recrutiment! ### 12. Review on Sense **Rating:** 5.0/5.0 stars **Reviewed by:** Curtis L. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Sense?** I like the ease of the system and, how easy it is to use and, its capabilities, the ability to broadcast messages easily and efficiently and juxtaposed to our previous texting platform it allows me to have more options and capabilities **What do you dislike about Sense?** The biggest thing I dislike about Sense is the importing of a contact list; it seems regardless of how I format it, I can't get it to properly take or it creates extra work in the formatting. **Recommendations to others considering Sense:** N/A **What problems is Sense solving and how is that benefiting you?** I think that with Sense, it has made our capabilities to reach people quickly and get them into the office for interviews have increased there is not as many sending errors so our messages do go through, I also like that it will tell you if you are trying to send a text to a landline so you can alter your recruitment efforts from that. ### 13. great tool for work! **Rating:** 5.0/5.0 stars **Reviewed by:** syd w. | recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Sense?** love using it to connect with talent! i can text them and really connect with them on a personal level. i love using it for scheduling and things like that! great app **What do you dislike about Sense?** can sometimes glitch, i will send messages and they sometimes won't deliver, but otherwise it's good! **What problems is Sense solving and how is that benefiting you?** helping me connect with talent through text without using my personal number ### 14. Sense is Ever-Evolving **Rating:** 5.0/5.0 stars **Reviewed by:** Alexis B. | Branch Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2022 **What do you like best about Sense?** Our customer service rep, Vishesh, has been phenomenal in supporting our Engage journey creations. The Sense Messaging program is extremely user-friendly, functional, and helpful - our recruiters and candidates love it. The Broadcast Messaging reaches up to 100 candidates at a time in what looks like an individual message and they respond back one-by-one as well. We are still building the Engage journeys but even with little effort so far (on our end), we have seen success. It just makes our lives easier! **What do you dislike about Sense?** The only thing I can think of is that some of the categories in Tempworks that we want to use within Sense to build an audience are not available or need to be manually updated by Sense upon request. Sense Messaging and Engage have worked great so far! **What problems is Sense solving and how is that benefiting you?** We are now able to reach out to hundreds of candidates within a short timeframe to build brand awareness and get more job seekers to work. We are also able to do a better job of STAYING in touch with our current employees to ask how their jobs are going and if they need our help during their employment with our clients. Helps us stay connected so we can make a bigger difference. ### 15. Great way to communicate **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Sense?** Easy to use and stay in contact with everyone in our database. **What do you dislike about Sense?** Sense does not really have any issues. Slow loading time occasionally. **What problems is Sense solving and how is that benefiting you?** Using sense makes it easier to confirm appointments and stay in contact ### 16. Sense is great. very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin K. | Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Sense?** easy to use, makes connections with candidates easier, Helps me keep track of who i am talking to. **What do you dislike about Sense?** i don't think there are any downsides. i think that it is a great tool, especially for my role as a recruiter. **What problems is Sense solving and how is that benefiting you?** Sense benefits me by helping me connect with candidates on a deeper level outside of vivian ### 17. Fast and immediate conversation **Rating:** 5.0/5.0 stars **Reviewed by:** Anna P. | Branch Senior Recruiting, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Sense?** The ability to reply to questions and any other issues with our employees. Convenient and fast **What do you dislike about Sense?** Not sure why there is a maximum of 140 characters. Also it would be nice to see the entire history of conversation **What problems is Sense solving and how is that benefiting you?** No phone call and voice mail . Text is easy and fast ### 18. ATS Gamechanger **Rating:** 4.5/5.0 stars **Reviewed by:** Emma P. | Recruitment Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Sense?** Having Sense as a resource has been a gamechanger for managing data quality for our company. We predominately use the "Bulk Cleanup" feature to complete mass updates that would otherwise take hours (even days) to edit manually. **What do you dislike about Sense?** There are a few customizations that aren't available on this platform. It would be nice to have even more integrations between Bullhorn and Sense. This would help us in the long run with reporting. **Recommendations to others considering Sense:** Take some time to understand everything that Sense can do for your company. There are a lot of features that can be utilized to improve data quality and talent engagement. **What problems is Sense solving and how is that benefiting you?** We are able to reduce manual work with the help of the Bulk Cleanup option in Sense. Being able to create custom messages to the talent on a recurring basis has assisted with addressing communication pitfalls. ### 19. Sense is great!!! Gets the job done **Rating:** 4.5/5.0 stars **Reviewed by:** Emily H. | Allied Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Sense?** Sense is wonderful! It has helped me stay in contact with many of my clients/candidates! **What do you dislike about Sense?** They don't allow group chats; sometimes when working with a group or a team it would be beneficial to be able to text in a group chat **What problems is Sense solving and how is that benefiting you?** Sense has helped me quickly communicate with people ### 20. Digital Strategies from a Marketing Perspective **Rating:** 4.5/5.0 stars **Reviewed by:** Rachel S. | Digital Strategist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Sense?** Continuous updates to make things user-friendly! I appreciate the organization and new filtering system, as well as the grace period when scheduling engagements. **What do you dislike about Sense?** Not being able to exclude talent you've already spoken with on a certain day has made things awkward for auto-generated messages. Having the ability to get more granular with audience builds would be a plus. **Recommendations to others considering Sense:** Sense will allow you to engage with your database in a way that you could never do manually! I have been using Sense for a few years now and they are consistently listening to feedback and upgrading the tool to seamlessly fit the needs of the Staffing industry. **What problems is Sense solving and how is that benefiting you?** The ability to consistently engage with all talent, no matter where they are in the hiring plus, is invaluable. We gain feedback from talent that we might not know otherwise. ### 21. HIGHLY RECOMMEND **Rating:** 5.0/5.0 stars **Reviewed by:** Cheyanne C. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Sense?** It automated our business needs and takes time off of the recruiters plates **What do you dislike about Sense?** Their analytics behind the chat bots are not robust enough to track **What problems is Sense solving and how is that benefiting you?** Sense is solving our need for automation. They have saved our recruiters hundreds of hours already with candidate deactivation and communication journeys that are automatically triggered ### 22. Very efficient and east to use **Rating:** 5.0/5.0 stars **Reviewed by:** Cole K. | recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Sense?** the ability to have it go directly to my cell phone, and easy to follow up with canidates **What do you dislike about Sense?** sometimes it runs slower, I have to reload it sometimes **What problems is Sense solving and how is that benefiting you?** it's easy to use when days i'm out of the office or following p with canidates on the weekends. ### 23. great lots of customisable templates& email forwarding options, great for omni channel communication **Rating:** 4.5/5.0 stars **Reviewed by:** Sam L. | Head of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2022 **What do you like best about Sense?** templates option, number grab feature from chrome extensions are helpful **What do you dislike about Sense?** cant log out from one user to the other from the chrome extension, , also the contacts function takes me out of the chrome extension and into a new tab. **What problems is Sense solving and how is that benefiting you?** increased response and communication with referrals ### 24. Fast and simple! **Rating:** 5.0/5.0 stars **Reviewed by:** Christina G. | Recruter, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Sense?** My most favorite part is sending mass messages. The other is everyone on your team can see. **What do you dislike about Sense?** I dont like the fact that i didnt use this before! **What problems is Sense solving and how is that benefiting you?** It is saving us a lot of time having all contacts available with the mass messaging. ### 25. Sense is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Tierra F. | Branch Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Sense?** Very easy to use - easy to navigate! Love the template options **What do you dislike about Sense?** I wish Sense had a translator option to help with our spanish speaking clients **What problems is Sense solving and how is that benefiting you?** I love how we can create stories to help with follow up! One less thing on my plate to do ### 26. Perfect for work **Rating:** 5.0/5.0 stars **Reviewed by:** maberly m. | Branch Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Sense?** It separates my personal and business phone number **What do you dislike about Sense?** Does not make any phonecalls from the sense # **What problems is Sense solving and how is that benefiting you?** It's helping me communicate via text which avoids my personal # being used however I still have to end up using it because sense does not make phone calls ### 27. Top messaging platform for Agencies. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** September 01, 2022 **What do you like best about Sense?** The technology which Sense provides has allowed us to do more as a staffing agency than we ever thought. Our integrations for reactivations has brought back countless candidates, and has easily paid for itself. **What do you dislike about Sense?** It can be a little buggy at times, as can any new piece software. Those bugs will be resolved in time though. We also keep incountering outages, which is tough but Sense is always on those urgently. **What problems is Sense solving and how is that benefiting you?** For us, it really helps working with our Spanish speaking population. If someone calls in for spanish, we can tell them to text us in spanish and easily have a full conversation. We can directly tie this to over 100 placements this year. ### 28. Sense is really easy to use and effective for managing clients **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2022 **What do you like best about Sense?** I like how easy it is to send out mass texts to employees or clients. I also love the functionality in the widget and being able to grab numbers from web pages. Templates are great and it is really easy to use. **What do you dislike about Sense?** It does go down often, but they usually have it up and running very quickly. I would also like if they could add group texting as an option. **What problems is Sense solving and how is that benefiting you?** It allows me to communicate with my employees quickly, easily, and effectively. ### 29. Great tool to connect with candidates **Rating:** 5.0/5.0 stars **Reviewed by:** Antonio G. | Staffing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Sense?** Fast, easy and effective. all connections are made instantly **What do you dislike about Sense?** I know updates improve the service but Sense works perfectly as it is now, but sometimes when the updates, come in changes that make it difficult to understand **What problems is Sense solving and how is that benefiting you?** I have not experience any problems ### 30. The ease of using this product is a breath of fresh air. **Rating:** 5.0/5.0 stars **Reviewed by:** Autumn S. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Sense?** Templates and scheduled texts are amazing **What do you dislike about Sense?** Hard to change templates once created. Have to make copies and change that way. **What problems is Sense solving and how is that benefiting you?** The system seems to work smoothly. We are able to stay in contact with our temps more regularly. ### 31. Very good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Sense?** Very easy to use and simple to understand when you first start to use it. **What do you dislike about Sense?** I think that it would be nice to have a better searching method when I am trying to find someone particular or a certain word or phrase **What problems is Sense solving and how is that benefiting you?** Sense helps me respond to people quickly and efficiently through my computer ### 32. Awesome platform **Rating:** 4.5/5.0 stars **Reviewed by:** Laura H. | Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Sense?** Texting candidates because not everyone can pick up the phone. **What do you dislike about Sense?** The playbook program because it sends out too much text. **What problems is Sense solving and how is that benefiting you?** What Sense is solving is being able to communicate with those who can't pick up the phone. ### 33. Sense Communications **Rating:** 5.0/5.0 stars **Reviewed by:** Roberto R. | Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Sense?** Sense is a great communication tool. It helps reach candidates faster than through regular email. They seem to be more responsive through this tool. I highly recommend it to other users, it is very easy to use. **What do you dislike about Sense?** No, I think is a great tool. I have no complaints or any negative thoughts about it. I think is great for reaching out to candidates this way instead of using your personal phone. **Recommendations to others considering Sense:** I highly recommend this tool for staffing agencies. **What problems is Sense solving and how is that benefiting you?** Problems I am solving are that I don't have to wait until candidates read their emails. I get a quicker response and it is a good time saver. Benefits, I can quickly get in touch with anyone I need to reach out to. ### 34. A great product for utilizing technology **Rating:** 5.0/5.0 stars **Reviewed by:** Debbie Z. | VP/Field Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Sense?** Clients feel like it's very personal when sense is engaged and doing a lot of the work for us. **What do you dislike about Sense?** Just learning how to use it, especially for groups/mass messages. **What problems is Sense solving and how is that benefiting you?** Improving our customer service. Happy Customers mean more gross margin. ### 35. Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Choua V. | Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Sense?** What I like most about Sense is the texting part. **What do you dislike about Sense?** I dislike Sense's texting program for 90 days on-the-job check-in. Some days the texts come in late. **What problems is Sense solving and how is that benefiting you?** Sense is helping me reach people who cannot pick up the call. ### 36. Using Sense Just Makes Sense (and Cents, for Us)! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Sense?** What I like best is instantaneous communication with our candidates. These days, "the world" communicates primarily via texting and we all know why (anywhere, any time, convenient, less social awkwardness, you name it). People are quicker to respond than they would w/ their phone, esp. when they're at an inconvenient location to use their phone. It triggers quick responses, appointments, etc., and that all adds up to $ for all. In addition, we can attach documents -- very important when working in our industry. All good!!! **What do you dislike about Sense?** My only negative comment is when it's not working properly and glitchy -- and that's not often at all. **What problems is Sense solving and how is that benefiting you?** Please read my review above; it truly answers this. ### 37. Its good its useful tool for Staffing companies. **Rating:** 5.0/5.0 stars **Reviewed by:** Freddy F. | Staffing Specialist/ Onsite Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2022 **What do you like best about Sense?** The fact that i get realtime responses from the candidates, the accuracy and theg great delivery experience. **What do you dislike about Sense?** Sometimes it shows that I have message but I can't find the message sometimes. **What problems is Sense solving and how is that benefiting you?** The communication with the employees. ### 38. Convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany C. | Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2022 **What do you like best about Sense?** Easy to use. It's a convenient way to communicate **What do you dislike about Sense?** No issues to report so far. The program has been successful. **What problems is Sense solving and how is that benefiting you?** It's a way for all of our staff in our office to see issues that anyone could resolve ### 39. Easy, Quick & Effective! **Rating:** 5.0/5.0 stars **Reviewed by:** Jackie S. | Executive Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Sense?** Sending text messages is often more effective than sending emails or making phone calls. Sense system is so easy & quick that I did not need any training. **What do you dislike about Sense?** I love it and recommend it to all businesses. **What problems is Sense solving and how is that benefiting you?** None ### 40. A great way to interact and reach out to employees **Rating:** 5.0/5.0 stars **Reviewed by:** Trey T. | Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Sense?** The ease of access within the program. This is easy to use. **What do you dislike about Sense?** The limiting of how much you can use. The regulatory for texting. **What problems is Sense solving and how is that benefiting you?** We are reaching out to our teammates. We have the benefit of quick communication ### 41. Beyond Convenient! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Sense?** The convenience of Sense has been so helpful. The ability to send templates and scheduled texts has made my processes streamlined. Everything is at the touch of a button and strengthens productivity through speed! **What do you dislike about Sense?** Sometimes my sense seems to time out every now and then, but answerhub is always helpful with getting it working again. I can't think of anything to improve at this time. **Recommendations to others considering Sense:** Monitor the names that generate into sense. Just to check if it's spelt wrong **What problems is Sense solving and how is that benefiting you?** The templates mitigate sending erroneous details and information. I'm also saving any issues with time since it makes communication much faster. I notice people are more responsive to texts which is the main benefit. ### 42. 10 out of 10!! 5 STARS **Rating:** 5.0/5.0 stars **Reviewed by:** Bree W. | Senior Corporate Computer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Sense?** I can't imagine recruiting without Sense. If you don't have it as a company GO GET IT!!!! **What do you dislike about Sense?** nothing! I really don't have any issues I have come across **What problems is Sense solving and how is that benefiting you?** Communications with Candidates and making those relationships personable. ### 43. Easy to use. Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Alicia M. | Recruiting consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Sense?** I can use it right from my phone. Fast and simple. **What do you dislike about Sense?** Nothing. Everything has worked perfectly for me so far. **What problems is Sense solving and how is that benefiting you?** I am able to reach out to my candidates easily, without using my own personal phone. ### 44. Sense is very accessible and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Brenda U. | Staffing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Sense?** very accessible and easy to use. makes contact a lot less complicated **What do you dislike about Sense?** whenever blasts are sent out the system slows down and it does not update me on most recent tests **What problems is Sense solving and how is that benefiting you?** Fast and easy communication ### 45. Sense is my Pal **Rating:** 5.0/5.0 stars **Reviewed by:** Della T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Sense?** It makes it easy for my team to stay in touch with their employees continuously. **What do you dislike about Sense?** Not able to use it to communicate to clients. **What problems is Sense solving and how is that benefiting you?** It assists us with consistent communication with our field associates. ### 46. Sense has been a great tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Sense?** I love how Sense allows you to reach out to people via text but in one convenient location and also sends email notifications when messages are received as well. **What do you dislike about Sense?** I have not seen any downside to Sense as of yet. **What problems is Sense solving and how is that benefiting you?** Sense is solving the issue of convenient modern communication in a business environment, which is allowing us to get into contact with more people quickly and easily. ### 47. Experience has been great! Easy to use and can easily be accessible to your cellphone **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie B. | Technical Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Sense?** You can analyze your data and send automated texts! **What do you dislike about Sense?** Mass messaging isn't really an option. I have to copy paste every number and message **What problems is Sense solving and how is that benefiting you?** Texting from my work cellphone, it makes it easier! ### 48. Best user experience ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Abreyah S. | Recruiter Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Sense?** Being able to add my templates to make automation smooth! **What do you dislike about Sense?** Honestly, there is nothing that i can think of **What problems is Sense solving and how is that benefiting you?** Automation! I am able to send out messages immediately ### 49. Sense is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Sense?** I enjoy being able to interact with others on such a manageable level. The employees tend to respond faster when they are messaged rather than emailed or reached out through a call. **What do you dislike about Sense?** I would say I dislike the lack of notification. Sometimes we tend to miss messages. Employees tend to get upset when they aren't helped promptly, creating an issue for us as a company. **What problems is Sense solving and how is that benefiting you?** Sense is solving better communication skills for us as a company; I'm benefiting by being able to be in touch and reach out to my employees. I'm happy to be able to use such a fantastic platform. ### 50. Sense is constantly improving for Staffing **Rating:** 4.5/5.0 stars **Reviewed by:** Jamie P. | Ops Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Sense?** Being able to use office numbers to text our candidates. **What do you dislike about Sense?** That we can only broadcast 50 mass texts **What problems is Sense solving and how is that benefiting you?** Adding more options for advisors to use to help with staffing needs. ## Sense Discussions - [Is there any option were we can send group texts](https://www.g2.com/discussions/is-there-any-option-were-we-can-send-group-texts) - 5 comments, 1 upvote - [What is Qlik Sense software used for?](https://www.g2.com/discussions/what-is-qlik-sense-software-used-for) - 5 comments - [View Sense pricing details and edition comparison](https://www.g2.com/products/sense-sense/reviews?filters%5Bnps_score%5D=5&page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+13%3A24%3A02+-0500&secure%5Bsession_id%5D=66e8e81c-03ab-4347-878c-19abc8fe4d65&secure%5Btoken%5D=d0116a9705222677bd1e6d7489c3c4431f751942ceca111a7e38d740b035ca64&format=llm_user) ## Sense Integrations - [Avionté](https://www.g2.com/products/avionte-avionte/reviews) - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - [Ceipal ATS](https://www.g2.com/products/ceipal-ats/reviews) - [Google](https://www.g2.com/products/google-google/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [ICIMS](https://www.g2.com/products/icims/reviews) - [JobDiva](https://www.g2.com/products/jobdiva/reviews) - [LaborEdge](https://www.g2.com/products/laboredge/reviews) - [Microsoft](https://www.g2.com/products/microsoft-2025-10-29/reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - [Oracle America, Inc.](https://www.g2.com/products/oracle-america-inc/reviews) - [Oracle Talent Management Cloud (formerly Taleo)](https://www.g2.com/products/oracle-talent-management-cloud-formerly-taleo/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [SAP SuccessFactors Recruiting](https://www.g2.com/products/sap-successfactors-recruiting/reviews) - [SmartRecruiters](https://www.g2.com/products/smartrecruiters/reviews) - [TargetRecruit Applicant Tracking System](https://www.g2.com/products/targetrecruit-applicant-tracking-system/reviews) - [Workday Recruiting](https://www.g2.com/products/workday-recruiting/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) ## Sense Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Feedback Management** - Feedback Management **Recruitment Management** - Recruitment Management **AI/Machine Learning** - AI/Machine Learning **Interview Scheduling** - Interview Scheduling **Decision Support** - Decision Support **Assessment Management** - Assessment Management **Job Description Management** - Job Description Management **Human-in-the-loop (HITL)** - Human-in-the-loop (HITL) **Talent Acquisition** - Talent Acquisition **AI Candidate Scoring** - AI Candidate Scoring **Video Interviewing** - Video Interviewing **Personalized Outreach** - Personalized Outreach **Interview Management** - Interview Management **Resume Parsing** - Resume Parsing **Basics** - Reporting - Interoperability - Performance **Platform Basics** - Interoperability - Performance **Platform Functionality** - Sourcing and Candidate Identification - Job Posting - Interview Scheduling - Applicant Tracking **Platform Content** - Automation - File Sharing - Customizability **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Candidate Management** - Task Management - Automation - Filtering - Automated Matching - Resume Parsing - Client Portal - Self Service Portal - Compliance Management - Assessment Management - Interview Management - Calendar Management - Communication Management - Email Management - Referral Management - Workflow Management - Recruitment Management - Job Management - Lead Management - Candidate Management - Job Application Management - HR Management - Pipeline Management - Payroll Management **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **AI Core Recruiting ** - Automated Resume Screening - End-to-End AI Recruiting Workflow - Adaptive AI Model Refinement - Human Oversight **Basics** - Interoperability - Reporting - Mobility - Real-Time Reporting **Additional Functionality** - Dashboard - Cloud - Mobility **Platform Content** - Automation - Reminders - Email Template - Booking - Rescheduling **Platform Basics** - Interoperability - Performance - Integrations - Internal Chat Integration **Platform** - Live chat - Integrations - Branding - Analytics - Role-based access - Collection of information - Augmented Analytics - Proactive Chat **Communication** - Candidate Portal - Job Posts - Email Integration - Third-Party Integrations - Social Media Integration **Agentic AI - Recruiting Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making - Third-Party Integrations **AI Interviewing & Assessment** - AI-Enabled Interviews & Assessments **Additional Functionality** - Billing & Invoicing - CRM - Resume Database - Talent Pool - Alerts/Notifications - AI Copilot - Email Marketing - Searchable Database - Reminders - GDPR Compliance - Customizable Branding - Customizable Templates - Job Board - Data Import/Export - Recruiting Firms - Reference Checking - Social Recruiting - Internal HR - Job Requisition - Collaboration Tools - Background Screening **Performance** - Performance - Monitoring - Reporting **Content** - Automation - File Sharing **Platform Performance** - Reporting - Monitoring **Platform Content** - Candidate Relationship Management - Employer Branding - Social Recruiting - Job Management - Employee Referral Management - Campaign Management - Interview Management - Email Management - Recruitment Management - Content Management - Calendar Management - Job Application Management - Customizable Branding **Onboarding** - Onboarding - Assessments **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Job Content Creation** - AI-Generated Job Descriptions **Additional Functionality** - Customer Surveys - Lead Qualification - Transcripts/Chat History - Language Detection - Pre-Configured Bot - Lead Capture - Code-free Development - Natural Language Processing - Multi-Language - For Sales/Marketing - Contextual Guidance - Automated Responses - Customer Support - Chatbot - Intent Recognition - Sentiment Analysis - Customer Experience Management - Query Suggestions - Transfers/Routing - AI Copilot - Canned Responses - AI/Machine Learning - Multi-Channel Communication - Automated Routing - Workflow Automation **Additional Functionality** - Mobility - Dashboard - Task Management - Activity Dashboard - Affiliate Management - Incentive Management - Lead Management - Promotions Management - Campaign Management - Discount Management - Rewards Management - Commission Management - Employee Referral Management - Contact Management - Loyalty Program - Alerts/Notifications - Data Import/Export - Social Promotion - Lead Generation - Conversion Tracking - Referral Templates - For Customer Referrals - For Employee Referrals - Multi-Campaign - Multi-Channel Marketing - Reporting & Statistics - AI Copilot - ROI Tracking - Customizable Templates - Lead Capture - Customizable Branding - Engagement Tracking - Activity Tracking - Gamification - Lead Engagement - Email Marketing - Generative AI - Customizable Reports - Fraud Detection - Performance Metrics - Referral Tracking - Customer Segmentation - Campaign Analytics **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Platform Performance** - Marketing Automation - File Sharing - Reporting **Analytics** - Pipeline Dashboards - Analytics Reports - Reporting/Analytics - Activity Dashboard - Customizable Reports - Real-Time Analytics - Pipeline Reports **AI Candidate Interaction & Outreach** - Automated Interview Scheduling - Conversational Chatbots & Virtual Assistants - AI-Driven Outreach & Follow-Ups **Additional Functionality** - CRM - Billing & Invoicing - Resume Database - Talent Pool - Alerts/Notifications - AI Copilot - Email Marketing - Searchable Database - Reminders - GDPR Compliance - Customizable Branding - Customizable Templates - Job Board - Data Import/Export - Recruiting Firms - Reference Checking - Social Recruiting - Internal HR - Job Requisition - Collaboration Tools - Background Screening - Status Tracking - Activity Tracking - Customizable Forms - Contact Database - Email Templates - Interview Scheduling - Full Text Search - Resume Search - Talent Acquisition - For Recruiting Agencies - Generative AI - Applicant Tracking - Job Tracking - Reporting & Statistics - Job Posting - API - Electronic Signature - Temporary Staffing - Configurable Workflow - Real-Time Reporting - SMS Messaging - For Staffing Agencies - Workflow Automation **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Platform Additional Functionality** - Dashboard - Mobility **AI Candidate Evaluation & Insights** - Recruiter Decision Support - AI-Based Candidate Ranking - AI-Based Candidate Assessment **Additional Functionality** - Email Templates - Background Screening - Chatbot - Talent Acquisition - Generative AI - Job Board - Campaign Analytics - Data Import/Export - Careers Page - Reporting/Analytics - Applicant Tracking - SMS Messaging - Built-in ATS - Skills Assessment - Multi-Channel Marketing - Reporting & Statistics - CRM - Internal HR - Customizable Reports - Email Marketing - Employee Onboarding - Resume Parsing - AI Copilot ## Top Sense Alternatives - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - 4.2/5.0 (1,176 reviews) - [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews) - 4.4/5.0 (1,792 reviews) - [Phenom Applied AI](https://www.g2.com/products/phenom-applied-ai/reviews) - 4.3/5.0 (425 reviews)