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SENET Reviews & Product Details

Imane B.
IB
Marketing Business Development Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about SENET?

I can reach the technical team whenever we have issues and the service is great. The system is simple to use and the interface is something our clients like so much. Another thing really special about SENET and that I appreciate is their innovation and continuous improvement to meet our needs and the needs of our clients. The console feature that enables us to manage not only PCs but also consoles is heplful and making things simple. Review collected by and hosted on G2.com.

What do you dislike about SENET?

The platform is really professional and protected for the usres' benefit but can make it difficult for us to manage like passwords that can't be reset unless the client provides an email which makes it hard, especially that mostly kids don't have emails or can't access them. Review collected by and hosted on G2.com.

Recommendations to others considering SENET:

SENET is the best option you have out there, they always innovate and look for ways to improve their service and features. It simply meets expectations and more. Review collected by and hosted on G2.com.

What problems is SENET solving and how is that benefiting you?

We now can manage the club while being in different places just through a device. Moreover, the statistics that SENET provide are really solving the business measurement issue we had before. The management of PCs and consoles is perfect now. Review collected by and hosted on G2.com.

SENET Overview

What is SENET?

SENET is a superior management platform for gaming lounges, cyber cafes, LAN centers, esports venues, and educational institutions with esports programs. SENET speaks 12 languages and is trusted by 1080+ gaming venues in 72 countries. SENET software simplifies the daily work of esports venue staff managing dozens of gaming computers and consoles. Thanks to SENET, all routine tasks are automated, allowing staff to focus on improving the quality of customer service and more essential duties. SENET is also taking care of the esports venues' guests. Gamers can create personal accounts to collect discounts and bonuses at their favorite cybercafes. On top of that, SENET also allows players to order food and drinks directly from their gaming seats in a couple of clicks, without any distractions from the game. SENET cloud software delivers a hassle-free management experience with such features: - PC Map - Online reservation module - Сonsoles compatibility - User-friendly interface - Financial control - Detailed statistics - Customizable access levels - 24/7 Multilanguage support - Loyalty program - Online payments - Shop shell module - Automatic game updates - Innovative diskless system On top of that, SENET support works 24/7 for you and is prepared to assist you with the installation and customization of the software according to your needs. Contact SENET and embark on a smooth, automated, and advanced Esports Venue Management journey!

SENET Details
Discussions
SENET Community
Languages Supported
Arabic, Czech, German, English, French, Hungarian, Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian, Vietnamese
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Product Description

SENET not only offers an admin panel for gaming venue staff, it also elevates customer experience for those who come to play. Diskless system, tournament module, reservation module, hardware solution for consoles come all in one single platform – SENET.


Seller Details
Year Founded
2017
HQ Location
Wilmington, Delaware
LinkedIn® Page
www.linkedin.com
71 employees on LinkedIn®

Alina  B.
AB
Overview Provided by:

Recent SENET Reviews

Tomáš Z.
TZ
Tomáš Z.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great platform for esport arena"
Senet from Enestech is great platform to use in our esport arena where we have a large number of computers and consoles. You need just 2-3 hours of...
MG
Magnus G.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great software, amazing team."
Our favorite thing about SENET is the team behind it. They have 24/7 customer support with helpful and kind staff. Their dev team is always open t...
RO
Renan O.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very good and great support"
Very innovative design for Brazilian standards, great tool for selling snacks, adds a lot when selling, the computer reservation tool is also very ...
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SENET Media

SENET Demo - Administration panel menu
Also called 'CAP,' this panel is the main instrument for every staff member of a gaming venue. CAP menu provides access to all automated operations across the venue. It is simple, well-designed, and easy to use.
SENET Demo - Client PC shell
This is what gamers see when they unlock their PC. Information about their account, news of the venue, and shop are available in one place.
SENET Demo - Built-in cashdesk
Control financial transactions and export reports to track the revenue streams of the venue.
SENET Demo - PC/Console reservation screen in CAP
Get a glimpse of how venue staff can manage gaming PCs and console reservations. Available from any device, the reservation screen provides all information about users, machines, billing, and time of booking.
SENET Demo - Zones, rates and tickets in CAP
Divide the venue into zones and attribute them different rates according to hardware class or installed games.
SENET Demo - Reservation portal for gamers
This is what venue customers see when booking a gaming seat. With a simple outline of the venue, gamers can quickly decide which PC or console they want to play on.
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10 out of 11 Total Reviews for SENET

4.9 out of 5
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10 out of 11 Total Reviews for SENET
4.9 out of 5
10 out of 11 Total Reviews for SENET
4.9 out of 5

Overall Review Sentiment for SENETQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MG
Technical Manager | Design & Content Producer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SENET?

Our favorite thing about SENET is the team behind it. They have 24/7 customer support with helpful and kind staff. Their dev team is always open to suggestions and is always publishing new integrations and updates. This is a living software, not a dead one. Their team has brought us along their development, letting us test new APIs and other new integration. Their sales team is also extremely nice and will make sure your center gets the services and care you need, for your center to operate in the best way. Review collected by and hosted on G2.com.

What do you dislike about SENET?

I don't dislike anything particular. Their services fit our needs well, but there are some small details and implementations that I would like SENET to have. But that again is to fully customize it to our specific center, and the dev team has so far been very helpful there. Review collected by and hosted on G2.com.

Recommendations to others considering SENET:

SENET is a great all-around system for a modern E-Sportssenter. It's clean and simple to use, and ave a great dev team, support team and sales team, all doing theire job to make sure your center is running as smoothly and as well as possible. Review collected by and hosted on G2.com.

What problems is SENET solving and how is that benefiting you?

SENET has solved a lot of our problems. We have a 100pc at our center and it is a must for us to be able to have an automatic system that ensures the security of our pc, as well as ease of operations by the users. With SENET, we have our E-Sports center running smoothly. With their API integrated into a custom website, customers can now registerer an account with their phones, saving a lot of time and manpower doing that on a busy Saturday night. We can control every pc in our center from a clean web portal, giving us a lot of control, security and saving a lot of time. Review collected by and hosted on G2.com.

HF
Business owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SENET?

Its really very easy to use for administration and for customers, plus many options you dont find in any other software like online reservation/ friendly with creating offers for customers / loyalty program / shop / statistics for a lot of things such as daily and monthly report and shop ect... also the support team always online 24/24 and so friendly/helpful and looking always for improvements such as creating your ouwn local tournaments and mining feature really the best gaming center software comparing to others Review collected by and hosted on G2.com.

What do you dislike about SENET?

Actualy its a complete software no dislike we give you 10/10 . Review collected by and hosted on G2.com.

Recommendations to others considering SENET:

Senet software is you best choice for your gaming center Review collected by and hosted on G2.com.

What problems is SENET solving and how is that benefiting you?

Its the best choice if you are looking to control your center from administration to customers loyalty side , it helps us a lot specially their support always responding to improvments Review collected by and hosted on G2.com.

RO
Proprietário
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about SENET?

Very innovative design for Brazilian standards, great tool for selling snacks, adds a lot when selling, the computer reservation tool is also very good. Review collected by and hosted on G2.com.

What do you dislike about SENET?

There is a lack of a direct printing tool on the client machine, there could be a tool to finalize a game that crashes directly on the server, and for Brazilian standards where it is not always possible to have all machines with the same configuration, the method of directing the game folder on the server complicates things a bit. Review collected by and hosted on G2.com.

What problems is SENET solving and how is that benefiting you?

The reservation mode helps a lot where the customer can have their preferred machine reserved before leaving home, the store also helps a lot and increases the number of sales where the customer can place the order directly on the computer without needing to come to the counter. Review collected by and hosted on G2.com.

Tomáš Z.
TZ
Event manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about SENET?

Senet from Enestech is great platform to use in our esport arena where we have a large number of computers and consoles. You need just 2-3 hours of training and youre able to use this program, its very easy. Software offers a lot of options you can use in any kind of business. Tech support is very helpful and responds very quickly to any potential problem. The software is constantly evolving and improving and as a client you have the opportunity with your feedback participate in this development. Review collected by and hosted on G2.com.

What do you dislike about SENET?

Some problems with connecting and calibrating VR to Senet. Review collected by and hosted on G2.com.

Recommendations to others considering SENET:

Vera easy software to use in any kind of businesess. Review collected by and hosted on G2.com.

What problems is SENET solving and how is that benefiting you?

Connect all of our 55 PCs in our esport arena in Prague. Review collected by and hosted on G2.com.

Usmon A.
UA
Founder
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about SENET?

Very responsive support team ready to help you any time. Wide range of settings options to find your own way to set everything starting from price policy ending with user management and design solutions. Overall, it was a positive impression from using SENET for more than four years of partnership. Review collected by and hosted on G2.com.

What do you dislike about SENET?

After changing the shell design to the new version, it still has some minor things to improve user experience. API service could have been more thoughtful, same for the generated reports. Review collected by and hosted on G2.com.

Recommendations to others considering SENET:

There are not so many options on the market right now that can beat what SENET can offer to your business. If you are ready to provide high-class service to your customers, then this software can be the best solution to build it. Review collected by and hosted on G2.com.

What problems is SENET solving and how is that benefiting you?

Cloud-based software management is top-notch when it comes to choosing the best solution to control computer clubs nowadays. And it's good to be in partnership with an ambitious team who always ready to discover new ways of improving business industry together. Review collected by and hosted on G2.com.

Umar S.
US
Co-Founder
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about SENET?

There are plenty things to like and get used to when using Senet's software. Firstly, the UI design and simplicity of installation/configuration which don't require you to be the most technical person to understand. Secondly, the support team is helpful which can help you along the way from start till the end. Review collected by and hosted on G2.com.

What do you dislike about SENET?

Some or majority of software's portions are done in a such good way, that sometimes its a bit baffling to understand why it lacks some basic and obvious options. The development team of the software have to be a bit more reactive when it comes to new enhancements. Review collected by and hosted on G2.com.

Recommendations to others considering SENET:

Good software, good support team and overall a pleasant experience so far. But definitely need more transparent communication and work to be done to improve. Review collected by and hosted on G2.com.

What problems is SENET solving and how is that benefiting you?

Proper computer club management along with a shop module. Good UI design which is inline with our company policy, good support team to help whenever needed at 24/7 basis. Review collected by and hosted on G2.com.

Andrei E.
AE
Manager
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about SENET?

I am a manager of a CyberCafe. I started to use Senet two years ago. I like this software.

+ Senet it is a cloud software. There is no risk that your server might break or turn off – all information saves in the cloud.

+ Senet is a simple software. With 2-3 hours of training, you will be able to use this program. Review collected by and hosted on G2.com.

What do you dislike about SENET?

It's an interesting question, but I didn't find any bad things in this software. Review collected by and hosted on G2.com.

What problems is SENET solving and how is that benefiting you?

+ Every customer in your CyberCafe must sign up and use their personal account. Your customer just adds money to their account and they can use their money at their discretion. I think this is a good feature.

+ You can control your employees. You only have to set up Senet once and add your CyberCafe Administrators with the appropriate permissions in the system.

+ If you have game consoles in your CyberCafe, you can use Senet and control all sessions. Your customers can log in and use their personal accounts.

+ Client side has a good interface and protects your PC. Visitors are limited in actions on your PCs. Review collected by and hosted on G2.com.

MB
computer club owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SENET?

Sennet is a programme for cyber cafes or computer clubs with a modern user's experience, large number of functions and great customer support. You can easily reduce costs, simplify business processes, accelerate training of stuff and much more with Sennet !

We have been using Sennet for more than a year and we are pleased by the 24/7 technical support. There are no bugs or crashes noticed.

Also we would like to highlight regular updates and improvements of the programme, including internals and appearance. Review collected by and hosted on G2.com.

What do you dislike about SENET?

no negative sides have been identified.

the product is completely ready to work.

bugs and departures are not noticed Review collected by and hosted on G2.com.

Recommendations to others considering SENET:

in any difficult situation, turn to technical support! Review collected by and hosted on G2.com.

What problems is SENET solving and how is that benefiting you?

The Sennet programme is the best out of other programs for computer club or cyber cafe management we've ever had and we strongly recommend it! Review collected by and hosted on G2.com.

AK
CEO
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
(Original )Information
What do you like best about SENET?

+ convenient design for administrators

+ comprehendible functionality

+ low training requirements to use this program

+ user-friendly interface, none of our clients has ever had any troubles

+ immediate support Review collected by and hosted on G2.com.

What do you dislike about SENET?

- once in a while, the program starts to lag, but as far as we have understood, it is the cloud provider issue and has nothing to do with Senet itself

- new features don't appear as regular as we would like to Review collected by and hosted on G2.com.

What problems is SENET solving and how is that benefiting you?

Senet provides us a ready-to-use product that enables us to easily control our cyberclub. It is very convenient for our staff and provides us with control instruments which allow us to analyze our activity. Review collected by and hosted on G2.com.

VH
CEO
Small-Business(50 or fewer emp.)
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Review source: Organic
What do you like best about SENET?

+affordable

+rock solid customer service

+light and stable system

+professional appearance Review collected by and hosted on G2.com.

What do you dislike about SENET?

-missing few basic user interface functions

-lack of integrated activity for customers (tournaments)

-lack of customization for user interface Review collected by and hosted on G2.com.

Recommendations to others considering SENET:

If you need help, contact the customer support, they are awesome!! Review collected by and hosted on G2.com.

What problems is SENET solving and how is that benefiting you?

I would highly recommed this software for over ggleap. There are minor functions to improve, but i would give overall score of 4/5. Review collected by and hosted on G2.com.