1. [Home](https://www.g2.com/) 2. ... 3. [Email Marketing Software](https://www.g2.com/categories/email-marketing) 4. [SendSquared Discussions](https://www.g2.com/products/sendsquared/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3b15840336332bb2a8db427eb6379181/sendsquared.png "Product Avatar Image") ](/products/sendsquared/reviews) [ SendSquared ](/products/sendsquared/reviews) (1)4.5/5 SendSquared is the AI-powered hospitality CRM and marketing platform for vacation rental managers, hotels, and resorts. It connects natively to your PMS (Guesty, Hostaway, Streamline, Escapia, Track, Barefoot, and more) to build one guest record from reservations, owner data, and every conversation, then puts email, SMS, WhatsApp, Airbnb messaging, and voice in a single inbox. What you get: - Guest and owner CRM synced in real time with your PMS, including lifetime value and predictive guest analytics - Unified inbox for email, SMS, WhatsApp, Airbnb, web chat, and phone, with tasks and agent assignment linked to each message - Email and SMS campaigns driven by dynamic segments (stay history, lead time, unit type, source channel, LTV) plus postcard direct mail - Automations with conditional logic and triggers for reservation, lead, and owner events - Lead management with categories, statuses, pipeline automation, and lost-reason tracking - AI voice agents and an enterprise call center with PMS context, call recording, and warm transfer - NPS surveys, digital guidebooks, guest ID verification, and guest WiFi capture - Reporting on direct revenue, agent productivity, and campaign performance - Open API, Zapier, an MCP server, and a CLI so your team and your AI tools work from the same guest record SendSquared is built by hospitality operators and serves portfolios from 30 to 5,000+ units. Pricing is based on units or keys; contact us for a quote. Show More * * * ### 100.0 Nps Score Already have SendSquared? ### All SendSquared Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # What is SendSquared used for? ](/discussions/what-is-sendsquared-used-for) What is SendSquared used for? [ email marketing software ](https://www.g2.com/tags/email-marketing-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+SendSquared+questions+and+get+answers+from+expert+users+in+our+SendSquared+Discussions+section.&title=SendSquared+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsendsquared%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=SendSquared+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsendsquared%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsendsquared%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=SendSquared+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsendsquared%2Fdiscuss%0aAsk+SendSquared+questions+and+get+answers+from+expert+users+in+our+SendSquared+Discussions+section.) 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Answer a few questions to help the SendSquared community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsendsquared%2Fdiscuss%3Fsmall_ask%3Dsendsquared) No