Danielle W.
DW
Danielle W.
Small-Business (50 or fewer emp.)
"Amazing customer service. Amazing product. Beauty filter!!!!"
5/5
What do you like best about Sendspark?

The beauty filter. Loom doesn't have this. So it allows me to do screen records that i can post confidently. Amazing customer service. Amazing. Unparalleled. Also, it integrates with everything!!!!!!! Like linkedin!!!!! Review collected by and hosted on G2.com.

What do you dislike about Sendspark?

Sometimes there are glitches where i can't get the circle (image of me) to show up over documents. Review collected by and hosted on G2.com.

CO
Charles O.
Small-Business (50 or fewer emp.)
"Marketing Product"
4.5/5
What do you like best about Sendspark?

it helps to get the point accross what you are selling or showing the customer Review collected by and hosted on G2.com.

What do you dislike about Sendspark?

I can not find anything I dislike about Sendspark, it is a great answer to follow up questions Review collected by and hosted on G2.com.

Dan V.
DV
Dan V.
Mid-Market (51-1000 emp.)
"Innovative, Easy to use and functional"
5/5
What do you like best about Sendspark?

Ease of use.

Integration with Hubspot.

Set up and functionality.

Price - Very affordable for small business.

I can share and create content for my whole team.

Training and Onboarding has been slick and they are very open to new ideas. Review collected by and hosted on G2.com.

What do you dislike about Sendspark?

No downside.

Still a young growing company so feature and functionaliy is being added all the time. Lots of exciting things in the pipeline I think. Review collected by and hosted on G2.com.

Mark D.
MD
Mark D.
Business Consultant
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Quick and easy to use"
5/5
What do you like best about Sendspark?

Allows me to quickly record and send videos, either of myself or myself and my screen, which helps ensure I can create super personalised messages when contacting prospects or clients. Review collected by and hosted on G2.com.

What do you dislike about Sendspark?

I'm still exploring the platform, so far I haven't found anything I dislike about it. Review collected by and hosted on G2.com.

AB
Andrea B.
Small-Business (50 or fewer emp.)
"Easy to Use; Amazing Communication"
4.5/5
What do you like best about Sendspark?

It's simple to use and gives multiple options for creating video messages for emails or social like LinkedIn. They are super fast to respond to suggestions and inquiries. Review collected by and hosted on G2.com.

What do you dislike about Sendspark?

Took a bit to get used to the background situation and my first video took a bit of time to render, but after 2 videos, it was very easy. Review collected by and hosted on G2.com.

SAIF A.
SA
SAIF A.
Marketing
Small-Business (50 or fewer emp.)
"Empowers my Communication and Streamlines my Sales Process"
5/5
What do you like best about Sendspark?

With Sendspark, sending videos and presentations to prospects has never been easier, more efficient, or more convenient. From Gmail to LinkedIn and beyond, sending videos at scale is now a seamless process. The product's intuitive UI is a joy to use, and its integration with other essential services like warm-up email tools and top-notch CRMs only adds to its appeal. Say goodbye to clunky, outdated methods of video communication and hello to a smarter, more streamlined approach with Sendspark. Review collected by and hosted on G2.com.

What do you dislike about Sendspark?

I envision a future where the call to action is more personalized and tailored to our needs. As of now, there are only three options - booking a calendar appointment, taking the first step, and replaying the video. By allowing us to customize the message and add our own call to action, this feature could reach new heights. I'm confident that this customization will become available in the near future, elevating the already impressive offering. Review collected by and hosted on G2.com.

LJ
Lasse J.
Small-Business (50 or fewer emp.)
"Amazing product and service"
5/5
What do you like best about Sendspark?

Innovative - they keep making their product better and smarter! Review collected by and hosted on G2.com.

What do you dislike about Sendspark?

Nothing - all positive! They have done a great job! Review collected by and hosted on G2.com.

SK
Se yung K.
Education company CEO
Small-Business (50 or fewer emp.)
"It has potential for growth but..."
3/5
What do you like best about Sendspark?

👍🏻The customer service seems to be quite good.

It is not easy to run a chat service like now, so I am very grateful and respectful.

👍🏻The 'sendspark' CEO has great enthusiasm and listens closely to the opinions of customers.

👍🏻The customer journey is pretty good.

👍🏻It is good to guide users to learn how to use it easily.

👍🏻The UIUX has also been refined.

Shows a sophisticated design unique to the United States and the English-speaking world

👍🏻I really like that it integrates directly with the Email Service Provider (ESP) that users use, allowing users to send personalized emails.

👍🏻Provides the ability to adjust the size of the webcam bubble in various ways to better communicate with customers. Review collected by and hosted on G2.com.

What do you dislike about Sendspark?

👉🏻 The maximum video size that can be uploaded is 150mb, which is too small.

For reference,

Loom limits uploads to 4 GB or 12 hours

I also have a hippo, user can upload up to 2 GB per video.

When I inquired at 'sendspark', I received a reply that it was to prevent it from being used as a video hosting, but 'Loom' and 'Hippo' are also for meetings or sales, so it is not easy to understand.

If a user records with a smartphone or camcorder, even a 1-minute recording will exceed 100MB, so in reality, only 1-2 minutes of video can be uploaded.

Trying to control users by forcing them to use 'sendspark' for sales purposes by limiting upload capacity will not work.

On the other hand, it is important to strengthen the sales function so that users can get the best experience when using it, so that they can use it naturally.

👉🏻It lacks the essential features that all of its competitors have.

1. There is no drawing tool in the recording software.

2. No desktop recording software. So I can't record the windows program. Only the Chrome internet browser should be recorded.

👉🏻When creating custom thumbnails, languages ​​other than English are not supported.

An error occurs in the text display.

👉🏻When I press the play button when embedding a website, it does not play right away and I have to press it once more.

👉🏻GIF thumbnails are not supported for website embedding. Review collected by and hosted on G2.com.

Felix R.
FR
Felix R.
Customer Success Advisor
Small-Business (50 or fewer emp.)
"Allows Me to Communicate Better and Improves My Sales Process"
5/5
What do you like best about Sendspark?

Sendspark allows me to send videos and presentations to my prospects simply, efficiently, and conveniently. I can send videos at scale via integrated platforms like Gmail and LinkedIn. The UI of the product is excellent, and there are many integrations with other types of services. Including warm-up email tools and all the famous CRMs. Review collected by and hosted on G2.com.

What do you dislike about Sendspark?

I think there should be more personalization within the call to action. There are only three, which are meant to send your prospect to your calendar, a get started option and a replay option. Perhaps if we could customize the message and add our call to action option, the feature would be better. But I'm sure that this is coming sooner or later as an option. Review collected by and hosted on G2.com.

David M.
DM
David M.
Digital Marketing Consultant
Small-Business (50 or fewer emp.)
"a great simple screen recording tool : )"
4.5/5
What do you like best about Sendspark?

I like how simple the platform is, nothing to complex, simple and to the point it simply works, and that is what I am looking for when it comes to a video-sharing tool.

The best thing is that is works :) Review collected by and hosted on G2.com.

What do you dislike about Sendspark?

IT might be a bit 2 simple, so I would like to see it get some upgrades over time, but I feel the team is dedicated to improving the tool over time. This is all one can ask, keep on impoving.

There are a few small things that come up here and there but over all the tool is just getting better and better. Review collected by and hosted on G2.com.