--- title: SendSafely Reviews meta\_title: 'SendSafely Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 52 reviews by the users' company size, role or industry to find out how SendSafely works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 52 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Email Security url: https://www.g2.com/categories/email-security --- ### SendSafely Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **ease of use** of SendSafely, appreciating its intuitive interface and seamless integrations. [(6 mentions)](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=1374513&qs=pros-and-cons#reviews) Users appreciate the **secure file sharing capabilities** of SendSafely, making document management easy and efficient. [(6 mentions)](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=1374388&qs=pros-and-cons#reviews) Users highly value the **secure file sharing** capabilities of SendSafely, appreciating its end-to-end encryption and ease of use. [(5 mentions)](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=1374374&qs=pros-and-cons#reviews) Users commend the **exceptional customer support** of SendSafely, finding it friendly, knowledgeable, and highly responsive. [(3 mentions)](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=1374458&qs=pros-and-cons#reviews) Users appreciate the **data security** of SendSafely, ensuring safe and efficient document sharing with external parties. [(3 mentions)](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=1374243&qs=pros-and-cons#reviews) Users appreciate the removal of the **previous file size limitation** after upgrading to a newer plan. [(1 mentions)](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=1374403&qs=pros-and-cons#reviews) Users wish for more **consistent functionality** from the Outlook add-in to enhance their SendSafely experience. [(1 mentions)](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=2477569&qs=pros-and-cons#reviews) Users feel the interface is **outdated** , though it remains intuitive and does not hinder secure file transfers. [(1 mentions)](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=2279760&qs=pros-and-cons#reviews) Users wish for the **consistent functionality** of the Outlook add-in to enhance their overall experience with SendSafely. [(1 mentions)](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=2477534&qs=pros-and-cons#reviews) ### Top Pros or Advantages of SendSafely ##### 1. Ease of Use Users highlight the **ease of use** of SendSafely, appreciating its intuitive interface and seamless integrations. [ See 6 mentions ](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=1374513&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 5.0/5 "Seamless Integration with Top-Notch Security" What do you like about SendSafely? I use SendSafely for secure document management and transfer with added security. I like that it provides the perfect platform for security and data e ![Alejandro G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alejandro G.") AG Alejandro G. Mid-Market (51-1000 emp.) 4.5/5 "Effortless, Secure File Sharing You Can Trust" What do you like about SendSafely? SendSafely makes secure file sharing effortless. The end-to-end encryption and zero-knowledge design give me peace of mind when sending sensitive docu ##### 2. File Sharing Users appreciate the **secure file sharing capabilities** of SendSafely, making document management easy and efficient. [ See 6 mentions ](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=1374388&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless and Secure Data Sharing with Third Parties" What do you like about SendSafely? I love being able to send data securely to 3rd party vendors. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 5.0/5 "Seamless Integration with Top-Notch Security" What do you like about SendSafely? I use SendSafely for secure document management and transfer with added security. I like that it provides the perfect platform for security and data e ##### 3. Secure File Sharing Users highly value the **secure file sharing** capabilities of SendSafely, appreciating its end-to-end encryption and ease of use. [ See 5 mentions ](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=1374374&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless and Secure Data Sharing with Third Parties" What do you like about SendSafely? I love being able to send data securely to 3rd party vendors. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 5.0/5 "Seamless Integration with Top-Notch Security" What do you like about SendSafely? I use SendSafely for secure document management and transfer with added security. I like that it provides the perfect platform for security and data e ##### 4. Customer Support Users commend the **exceptional customer support** of SendSafely, finding it friendly, knowledgeable, and highly responsive. [ See 3 mentions ](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=1374458&qs=pros-and-cons#reviews) See Related User Reviews ![Alex B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex B.") AB Alex B. Small-Business (50 or fewer emp.) 5.0/5 "Easy to use and incredible support" What do you like about SendSafely? Extremely easy to use, customer support was great from start to finish, implementing it was a breeze and the native integrations we're a huge advantag ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Security + Ease of Use" What do you like about SendSafely? We needed a secure method to share files and data with external parties and SendSafely was by far the best product we tested due to its focus on secur ##### 5. Data Security Users appreciate the **data security** of SendSafely, ensuring safe and efficient document sharing with external parties. [ See 3 mentions ](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=1374243&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless and Secure Data Sharing with Third Parties" What do you like about SendSafely? I love being able to send data securely to 3rd party vendors. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 5.0/5 "Seamless Integration with Top-Notch Security" What do you like about SendSafely? I use SendSafely for secure document management and transfer with added security. I like that it provides the perfect platform for security and data e ### Top Cons or Disadvantages of SendSafely ##### 1. Access Limitations Users appreciate the removal of the **previous file size limitation** after upgrading to a newer plan. [ See 1 mentions ](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=1374403&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "A great tool for sharing files securely" What do you dislike about SendSafely? We used to have a limit regarding the max file size, but after upgrading to a newer plan, this has been eliminated. ##### 2. Email Issues Users wish for more **consistent functionality** from the Outlook add-in to enhance their SendSafely experience. [ See 1 mentions ](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=2477569&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless and Secure Data Sharing with Third Parties" What do you dislike about SendSafely? I would like the Outlook add-in to work more consistently. ##### 3. Outdated Interface Users feel the interface is **outdated** , though it remains intuitive and does not hinder secure file transfers. [ See 1 mentions ](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=2279760&qs=pros-and-cons#reviews) See Related User Reviews ![Alejandro G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alejandro G.") AG Alejandro G. Mid-Market (51-1000 emp.) 4.5/5 "Effortless, Secure File Sharing You Can Trust" What do you dislike about SendSafely? The interface could use a more modern refresh, but it’s still very intuitive and easy to navigate, so it doesn’t get in the way of sending files secur ##### 4. Software Issues Users wish for the **consistent functionality** of the Outlook add-in to enhance their overall experience with SendSafely. [ See 1 mentions ](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=2477534&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless and Secure Data Sharing with Third Parties" What do you dislike about SendSafely? I would like the Outlook add-in to work more consistently. ![Brad F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brad F.") BF Brad F. CFO Small-Business (50 or fewer emp.) 9/23/2024 "Incredible for my business" 5/5 What do you like best about SendSafely? SendSafely's encryption software made things so much easier for my business. I thought it was going to be complicated by integrates so easily. I highly recommend! Review collected by and hosted on G2.com. What do you dislike about SendSafely? Nothing. It's great. I wouldn't change anything Review collected by and hosted on G2.com. What problems is SendSafely solving and how is that benefiting you? Sending files and no more worries about getting hacked. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JW Jason W. Small-Business (50 or fewer emp.) 2/17/2024 "Great for Law Firm Use" 5/5 What do you like best about SendSafely? As a small law firm with complex cases, SendSafely has been a game-changer for us in collecting both secure and large files from clients and sources for our cases. It eliminates the lengthy waits associated with certified mail or the cost of overnight delivery, streamlining our operations significantly. What stands out is its meticulous chain of custody tracking, which records every transaction down to the minute, including the IP address. This level of detail is crucial for the legal integrity of our case files, ensuring we maintain a high standard of evidence handling. SendSafely has not only saved us time, but also bolstered our confidence in the security and reliability of our document exchange process. What a great tool for our practice! Review collected by and hosted on G2.com. What do you dislike about SendSafely? I wish I had used it sooner as it has been a great tool! Review collected by and hosted on G2.com. What problems is SendSafely solving and how is that benefiting you? It eliminates the lengthy wait time associated with certified mail or the cost of overnight delivery. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Joe G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe G.") JG Joe G. Sr. Director Global Services Mid-Market (51-1000 emp.) 2/22/2024 "Fantastic add-on to Zendesk for easy and secure file transfers" 5/5 What do you like best about SendSafely? I was seeking a seamless integration with Zendesk to allow customers to send large and sensitive files to my support team. Sendsafely was easy to onboard, easy for our customers to use and met all the requirements I had regarding the integration into Zendesk. This is a fantastic product for these use cases. Review collected by and hosted on G2.com. What do you dislike about SendSafely? The only downside I ran into was needing a separate login to review attachments. However, with the Zendesk integration, our support engineers were able to simply access these files directly inside Zendesk, which solved this issue for us. Review collected by and hosted on G2.com. What problems is SendSafely solving and how is that benefiting you? NS1 needed a secure method for customers to send large application logs that may contain PII and other sensitive network information. The native email attachments did not meet our security requirements and also limited the log file size such that customers were unable to send critical logs to our support engineers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jessica H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica H.") JH Jessica H. Mid-Market (51-1000 emp.) 4/12/2024 "Send Safely: Secure, Safe, and Simple to use." 5/5 What do you like best about SendSafely? Send Safely is the tool of choice I use daily to help protect PII for customers and employee's alike. I think we all can agree that in this day and age the number of hakers has increased, and with that the increase risk of data breaches which no company wants. Send Safely helps to minimumize and elimanate that risk all together. With their encryption, customizable expiration dates, confirmation of picking up the item you set, all help you know your important items are safe and secure. It can protect messages and files alike. They also have a number of add ons perfect for your favorite browser that makes it simple to use. With the add on you can easily send any message and any file with an ecryption with a push of a button. They have a few different methods for you to send encrypted messages and recieve them from anyone even if they don't have a Sendy Safely. If you ever need assistance their customer support is always their to help. Wether its a question or you need help training your staff. They will point you in the right direction. Which means its easy to get all your staff trained on how and when to use SendSafely. Review collected by and hosted on G2.com. What do you dislike about SendSafely? The only trouble I have every had is you can't send an encrypted email to a group email you need to add everyones indvidual email. Some people on my team have a difficult time understanding how to identify a group email vs an individual which can lead to resends and overall frustration. I hope in the future they could make a possible password feature for group emails. Though I understand how that would be less secure. Review collected by and hosted on G2.com. What problems is SendSafely solving and how is that benefiting you? SendSafely is helping our company daily with it's encryption services and cloud file security. We now have a better way to protect our files in our email besides just deleting your emails. Now my email are a variety of links that I know someone wouldn't be able to open if they happened on my email. The cloud storage also offers our team a safe way to store our files so we never have to download PII on to our desktop. It has added an extra layer of security that helps us stand out from our competetiors. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Steven L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven L.") SL Steven L. Owner Mid-Market (51-1000 emp.) 6/3/2024 "SendSafely's encryption software is an absolute game-changer" 5/5 What do you like best about SendSafely? From the moment I started using it, I felt confident that my sensitive data was truly secure. The interface is incredibly user-friendly, making it easy for my company to encrypt and send files without any hassle. Review collected by and hosted on G2.com. What do you dislike about SendSafely? Regarding the software or support their is nothing to dislike. Review collected by and hosted on G2.com. What problems is SendSafely solving and how is that benefiting you? What sets SendSafely apart is its end-to-end encryption, ensuring that only the intended recipient can access the data. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") UP Verified User in Primary/Secondary Education Small-Business (50 or fewer emp.) 2/17/2024 "Easy to use, saves me tons of time." 5/5 What do you like best about SendSafely? As a teacher overseeing a virtual homeschool academy for athletes, finding a reliable and secure way to communicate sensitive information with parents has always been a top priority. SendSafely has been a game-changer in this regard. Its secure file transfer and end-to-end encryption ensure that all our communications, especially those involving HIPAA information, Individualized Education Programs (IEPs), and special education plans, remain confidential and accessible only to the intended recipients. The integration with Gmail is seamless, turning the task of sending secure emails into a simple, one-click operation. This is invaluable in our busy academic environment where time and security are of the essence. Moreover, the tracking feature has been incredibly useful, providing peace of mind by confirming that parents are indeed receiving the emails and documents sent to them. This level of transparency and accountability is crucial when dealing with personal and sensitive information. Overall, SendSafely has significantly enhanced the way we communicate with parents, offering a blend of security, simplicity, and efficiency that meets our unique needs in the educational sector. It's a solution I'd highly recommend to any educator looking for a reliable method to share sensitive information securely. Review collected by and hosted on G2.com. What do you dislike about SendSafely? nothing, the tool is easy to use and does what it is supposed to. Focus on ease of use and staying secure. Review collected by and hosted on G2.com. What problems is SendSafely solving and how is that benefiting you? As a teacher overseeing a virtual homeschool academy for athletes, finding a reliable and secure way to communicate sensitive information with parents has always been a top priority. SendSafely has been a game-changer in this regard. Its secure file transfer and end-to-end encryption ensure that all our communications, especially those involving HIPAA information, Individualized Education Programs (IEPs), and special education plans, remain confidential and accessible only to the intended recipients. The integration with Gmail is seamless, turning the task of sending secure emails into a simple, one-click operation. This is invaluable in our busy academic environment where time and security are of the essence. Moreover, the tracking feature has been incredibly useful, providing peace of mind by confirming that parents are indeed receiving the emails and documents sent to them. This level of transparency and accountability is crucial when dealing with personal and sensitive information. Overall, SendSafely has significantly enhanced the way we communicate with parents, offering a blend of security, simplicity, and efficiency that meets our unique needs in the educational sector. It's a solution I'd highly recommend to any educator looking for a reliable method to share sensitive information securely. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") EH Verified User in Hospitality Mid-Market (51-1000 emp.) 4/29/2024 "Easy-to-use platform to solve ubiquitous need to transfer confidential data" 5/5 What do you like best about SendSafely? SendSafely's ease of use is what I like best. Educating users about what data needs to be protected is the biggest hurdle. So, when a user recognizes the need to transfer data securely, I want to make it as easy as possible for them to do so. I want them to have a tool at their fingertips that makes it simple to do their jobs and know that it is going to work every time. SendSafely does that very well. Review collected by and hosted on G2.com. What do you dislike about SendSafely? There are some additional features that I would love to have, but I wouldn't call them downsides. The Product team at SendSafely has always been great to work with, as well, to understand our needs and evaluate them for their roadmap. Review collected by and hosted on G2.com. What problems is SendSafely solving and how is that benefiting you? SendSafely solves the problem of needing a way to securely transfer confidential data to external parties. It provides a tool to our employees that allows them to easily transfer data and collaborate with third parties. The alternatives that met our needs were all more cumbersome for our users and many required more administrative overhead. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic KP Kendra P. Mid-Market (51-1000 emp.) 2/28/2024 "Perfect tool for single users to large organizations" 5/5 What do you like best about SendSafely? SendSafely is so multi-purpose that I can use it when sending tax documents to my accountant, but also use it in larger workflows (my doctor's office uses SendSafely and I know the personal information I send to them is truly end-to-end encrypted, along with the rest of their patient data). It's easy to use, affordable, and the team provides exceptional service overall. Would recommend SendSafely to anyone & everyone! Review collected by and hosted on G2.com. What do you dislike about SendSafely? At first, the UI seemed a little plain - but then I realized it makes for a truly seamless, no-frills workflow. SendSafely puts the majority of their efforts into the functionality of the tool, while keeping the rest simple! Review collected by and hosted on G2.com. What problems is SendSafely solving and how is that benefiting you? The risk of my personal information being involved in a data leak, accessible to hackers, etc. SendSafely eliminates the fear of that happening and I know my PII is safe & secure. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 2/21/2024 "Really impressed with SendSafely and highly recommended" 5/5 What do you like best about SendSafely? - The product itself sells itself and is excellent but I want to mention other things besides that starting with the ease of use and implementation was a breeze is what sets SendSafely apart without compromising on security! - Many different secure send integrations to make use of like Zendesk, Gmail/Outlook plugins - Sales and procuring this tool was super easy, not pushy at all and super flexible - Customer support has always been very fast to respond Review collected by and hosted on G2.com. What do you dislike about SendSafely? - I was caught out by a feature that wasn't in my tier but when I had a chat with the account manager, we were able to resolve this super quickly and is a credit to their flexibility and nod to customer satisfaction Review collected by and hosted on G2.com. What problems is SendSafely solving and how is that benefiting you? We wanted to move away from traditional SFTPs and wanted a more agile and modern solution and it wasn't expensive at all! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CC Caroline C. Office /IT Manager Small-Business (50 or fewer emp.) 6/7/2024 "User Friendly Platform" 5/5 What do you like best about SendSafely? Sendsafely is easy to use. The best feature is a recipient does not need to create an account/password to view a document that I am sending. It simply sends a verification code to the email and with that code my client is able to retrieve documents. Review collected by and hosted on G2.com. What do you dislike about SendSafely? I have not found any features that I dislike. It is a simple yet powerful program. Review collected by and hosted on G2.com. What problems is SendSafely solving and how is that benefiting you? I have had zero problems with SendSafely and I have been a client for 1 year. Review collected by and hosted on G2.com. 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