--- title: SendSafely Reviews meta\_title: 'SendSafely Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 52 reviews by the users' company size, role or industry to find out how SendSafely works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 52 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Email Security url: https://www.g2.com/categories/email-security --- ### SendSafely Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **ease of use** of SendSafely, appreciating its intuitive interface and seamless integrations. [(6 mentions)](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=1374513&qs=pros-and-cons#reviews) Users appreciate the **secure file sharing capabilities** of SendSafely, making document management easy and efficient. [(6 mentions)](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=1374388&qs=pros-and-cons#reviews) Users highly value the **secure file sharing** capabilities of SendSafely, appreciating its end-to-end encryption and ease of use. [(5 mentions)](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=1374374&qs=pros-and-cons#reviews) Users commend the **exceptional customer support** of SendSafely, finding it friendly, knowledgeable, and highly responsive. [(3 mentions)](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=1374458&qs=pros-and-cons#reviews) Users appreciate the **data security** of SendSafely, ensuring safe and efficient document sharing with external parties. [(3 mentions)](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=1374243&qs=pros-and-cons#reviews) Users appreciate the removal of the **previous file size limitation** after upgrading to a newer plan. [(1 mentions)](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=1374403&qs=pros-and-cons#reviews) Users wish for more **consistent functionality** from the Outlook add-in to enhance their SendSafely experience. [(1 mentions)](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=2477569&qs=pros-and-cons#reviews) Users feel the interface is **outdated** , though it remains intuitive and does not hinder secure file transfers. [(1 mentions)](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=2279760&qs=pros-and-cons#reviews) Users wish for the **consistent functionality** of the Outlook add-in to enhance their overall experience with SendSafely. [(1 mentions)](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=2477534&qs=pros-and-cons#reviews) ### Top Pros or Advantages of SendSafely ##### 1. Ease of Use Users highlight the **ease of use** of SendSafely, appreciating its intuitive interface and seamless integrations. [ See 6 mentions ](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=1374513&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 5.0/5 "Seamless Integration with Top-Notch Security" What do you like about SendSafely? I use SendSafely for secure document management and transfer with added security. I like that it provides the perfect platform for security and data e ![Alejandro G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alejandro G.") AG Alejandro G. Mid-Market (51-1000 emp.) 4.5/5 "Effortless, Secure File Sharing You Can Trust" What do you like about SendSafely? SendSafely makes secure file sharing effortless. The end-to-end encryption and zero-knowledge design give me peace of mind when sending sensitive docu ##### 2. File Sharing Users appreciate the **secure file sharing capabilities** of SendSafely, making document management easy and efficient. [ See 6 mentions ](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=1374388&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless and Secure Data Sharing with Third Parties" What do you like about SendSafely? I love being able to send data securely to 3rd party vendors. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 5.0/5 "Seamless Integration with Top-Notch Security" What do you like about SendSafely? I use SendSafely for secure document management and transfer with added security. I like that it provides the perfect platform for security and data e ##### 3. Secure File Sharing Users highly value the **secure file sharing** capabilities of SendSafely, appreciating its end-to-end encryption and ease of use. [ See 5 mentions ](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=1374374&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless and Secure Data Sharing with Third Parties" What do you like about SendSafely? I love being able to send data securely to 3rd party vendors. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 5.0/5 "Seamless Integration with Top-Notch Security" What do you like about SendSafely? I use SendSafely for secure document management and transfer with added security. I like that it provides the perfect platform for security and data e ##### 4. Customer Support Users commend the **exceptional customer support** of SendSafely, finding it friendly, knowledgeable, and highly responsive. [ See 3 mentions ](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=1374458&qs=pros-and-cons#reviews) See Related User Reviews ![Alex B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex B.") AB Alex B. Small-Business (50 or fewer emp.) 5.0/5 "Easy to use and incredible support" What do you like about SendSafely? Extremely easy to use, customer support was great from start to finish, implementing it was a breeze and the native integrations we're a huge advantag ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Security + Ease of Use" What do you like about SendSafely? We needed a secure method to share files and data with external parties and SendSafely was by far the best product we tested due to its focus on secur ##### 5. Data Security Users appreciate the **data security** of SendSafely, ensuring safe and efficient document sharing with external parties. [ See 3 mentions ](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=1374243&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless and Secure Data Sharing with Third Parties" What do you like about SendSafely? I love being able to send data securely to 3rd party vendors. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 5.0/5 "Seamless Integration with Top-Notch Security" What do you like about SendSafely? I use SendSafely for secure document management and transfer with added security. I like that it provides the perfect platform for security and data e ### Top Cons or Disadvantages of SendSafely ##### 1. Access Limitations Users appreciate the removal of the **previous file size limitation** after upgrading to a newer plan. [ See 1 mentions ](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=1374403&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "A great tool for sharing files securely" What do you dislike about SendSafely? We used to have a limit regarding the max file size, but after upgrading to a newer plan, this has been eliminated. ##### 2. Email Issues Users wish for more **consistent functionality** from the Outlook add-in to enhance their SendSafely experience. [ See 1 mentions ](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=2477569&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless and Secure Data Sharing with Third Parties" What do you dislike about SendSafely? I would like the Outlook add-in to work more consistently. ##### 3. Outdated Interface Users feel the interface is **outdated** , though it remains intuitive and does not hinder secure file transfers. [ See 1 mentions ](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=2279760&qs=pros-and-cons#reviews) See Related User Reviews ![Alejandro G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alejandro G.") AG Alejandro G. Mid-Market (51-1000 emp.) 4.5/5 "Effortless, Secure File Sharing You Can Trust" What do you dislike about SendSafely? The interface could use a more modern refresh, but it’s still very intuitive and easy to navigate, so it doesn’t get in the way of sending files secur ##### 4. Software Issues Users wish for the **consistent functionality** of the Outlook add-in to enhance their overall experience with SendSafely. [ See 1 mentions ](https://www.g2.com/products/sendsafely/reviews?filters%5Bsentiment_snippet%5D=2477534&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless and Secure Data Sharing with Third Parties" What do you dislike about SendSafely? I would like the Outlook add-in to work more consistently. ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") AC Verified User in Consulting Small-Business (50 or fewer emp.) 12/11/2024 "Security + Ease of Use" 5/5 What do you like best about SendSafely? We needed a secure method to share files and data with external parties and SendSafely was by far the best product we tested due to its focus on security, breadth of functionality, and ease of use. Our users were able to quickly begin using SendSafely with minimal instruction as they found the platform intuitive and were able to easily find the answers to any questions in the SendSafely support portal. The fact that external parties do not need to download an app or install software is a huge plus and we also appreciate the ability to centrally manage file retention for files shared through the Send and Dropzone features. Also key for us was the extensive logging and auditing available for the activity on the platform. Customer support has been great as well - very friendly, knowledgeable, and responsive. Review collected by and hosted on G2.com. What do you dislike about SendSafely? Having the ability to centrally manage file retention for files shared via the Workspace feature would be a bonus! Review collected by and hosted on G2.com. What problems is SendSafely solving and how is that benefiting you? SendSafely has allowed us to securely share files with external parties, in an easy to use format that can also be managed efficiently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![John V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John V.") JV John V. Cofounder Small-Business (50 or fewer emp.) 1/30/2025 "Seamless safe secret sending" 5/5 What do you like best about SendSafely? The experience it provides to my clients is frictionless. If you need a secure file upload and transfer portal for any reason then I recommend them. Review collected by and hosted on G2.com. What do you dislike about SendSafely? Can't think of anything! We haven't ran into problems Review collected by and hosted on G2.com. What problems is SendSafely solving and how is that benefiting you? I need to send my clients highly sensitive files in each of my projects. SendSafely provides easy to use file encryption, controlled download, logging, and file handling. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Glenn M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Glenn M.") GM Glenn M. Head of Platform and Solution Design Small-Business (50 or fewer emp.) 12/5/2024 "Best Supported Solution" 5/5 What do you like best about SendSafely? Send Safely is REALLY easy to use. The support documentation is probably the best I have seen in 20 years of IT. Review collected by and hosted on G2.com. What do you dislike about SendSafely? Nothing it is excellent, and the team are awesome. Review collected by and hosted on G2.com. What problems is SendSafely solving and how is that benefiting you? As a security solution provider it is essential our customers are able to collaborate in a secure and seamless manner. Many of our customers find other solutions a challenge in terms of configuration. Send Safely makes it easy for them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") AC Verified User in Consulting Small-Business (50 or fewer emp.) 9/20/2024 "Easy to use and integrates with eveyrthing!" 5/5 What do you like best about SendSafely? SendSafely has been a real game-changer for us. It was super easy to set up, and it integrates smoothly with everything we use like Zendesk, Salesforce, Gmail, and especially Zapier, which ties it all together. I love how customizable the branding and portal are, letting us give our clients a seamless experience. It’s simple to use and grows with us thanks to its solid API. Totally recommend it if your team needs a secure and efficient way to handle files. We use SendSafely daily. Review collected by and hosted on G2.com. What do you dislike about SendSafely? I'd like even more options to customize my portal! Review collected by and hosted on G2.com. What problems is SendSafely solving and how is that benefiting you? We use Sendsafely to manage our large audio and video files with customers, which really simplifies our workflow. It also ensures that sensitive information, like personal details and payment information, is securely handled, helping us comply with privacy regulations. This upfront commitment to security has strengthened our clients' trust in our reptuation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 1/31/2025 "A great tool for sharing files securely" 5/5 What do you like best about SendSafely? We regularly need to send/receive files with external parties, and sendsafely makes this job must easier. Review collected by and hosted on G2.com. What do you dislike about SendSafely? We used to have a limit regarding the max file size, but after upgrading to a newer plan, this has been eliminated. Review collected by and hosted on G2.com. What problems is SendSafely solving and how is that benefiting you? We don't have a tool specifically for transferring files between us and third parties, SendSafely is nice in that it's an isolated tool only for this purpose. It also makes auditing easier. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic GA Gregory A. CEO Small-Business (50 or fewer emp.) 5/27/2024 "Easiest way to send secure information" 5/5 What do you like best about SendSafely? As someone who frequently handles sensitive data, I find SendSafely as a secure and user-friendly platform for sharing files. It has exceeded my expectations! The end-to-end encryption ensures that my data remains secure, from sending to reception - giving me peace of mind. Additionally, its customer support team is top-notch. They are knowledgeable, responsive, and genuinely care about resolving any issues that may arise. Also, what stood out for me is the simplicity of the interface. I can easily navigate through the platform, upload files, and manage permissions without any hassle. I would highly recommend SendSafely to both professionals and organizations prioritizing security and ease of use. It’s indeed a solution that not only met but even exceeded my expectations. Review collected by and hosted on G2.com. What do you dislike about SendSafely? While SendSafely’s pricing may be higher than some other alternatives, its value for strong security measures and reliable performance justifies the investment, especially for organizations that prioritize data protection. Review collected by and hosted on G2.com. What problems is SendSafely solving and how is that benefiting you? When on technical people need to send sensitive data to a thrid party SendSafely makes the process so simple that no technical help is required. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Alex B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex B.") AB Alex B. Enterprise Consultant Small-Business (50 or fewer emp.) 12/19/2024 "Easy to use and incredible support" 5/5 What do you like best about SendSafely? Extremely easy to use, customer support was great from start to finish, implementing it was a breeze and the native integrations we're a huge advantage. Review collected by and hosted on G2.com. What do you dislike about SendSafely? There wasn't anything I disliked about SendSafely Review collected by and hosted on G2.com. What problems is SendSafely solving and how is that benefiting you? Sharing large sensitive files is now a much easier and safer process Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CN Celina N. Account Executive Small-Business (50 or fewer emp.) 1/6/2025 "Easy to use and confident my data is being protected" 5/5 What do you like best about SendSafely? SendSafely is one of the easiest platforms I have used to date to send encyrpted files. The process is seamless and unlike others I have used before, know my data is being protected. I also value the ability to integrate it across many platforms I use. Review collected by and hosted on G2.com. What do you dislike about SendSafely? There is nothing I do not like about SendSafely. Review collected by and hosted on G2.com. What problems is SendSafely solving and how is that benefiting you? Making sure confidential information is protected and only the people it is sent to can access it. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 10/16/2024 "Safe, secure, and intuitive file sharing solution" 4.5/5 What do you like best about SendSafely? Our users say that the platform is very intuitive and within a couple of minutes are able to use it for sending or receiving secure documents. The scope of our internal teams we wanted to use this platform loved it immediately and requested moving ahead with the solution post demo. Onboarding team at SendSafely was very organized and helped us stay on track with completing a full implementation into our environment within the few weeks of projectp lanning. The SendSafely technical team was available for our integration calls as well which was helpful in getting stuck on the Jira integration. Review collected by and hosted on G2.com. What do you dislike about SendSafely? When assigning permissions for Workspaces, it would be nice to be able to bulk assign permissions. Granular level permissions may only be applied to a single user at a time. Review collected by and hosted on G2.com. What problems is SendSafely solving and how is that benefiting you? Our teams send and receive sensitive documents, secrets, keys and it's a great product to securely transfer that data both internally and externally. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") UL Verified User in Legal Services Small-Business (50 or fewer emp.) 11/14/2024 "Seamless integration into our busy law practice" 5/5 What do you like best about SendSafely? It's critical that we are able to easily and safely send and receive documents and files to/from our clients (without them needing to log in or create accounts in order to access them). SendSafely allows us to do exactly this. We've been using it for several years and have never had any issues or complaints from our team or end users. Review collected by and hosted on G2.com. What do you dislike about SendSafely? We're very satisfied with SendSafely and have no complaints. The one thing we are currently trying to navigate is retreiving documents sent to "group emails" but hope this can be addressed through their dropzone and workspace features. Review collected by and hosted on G2.com. What problems is SendSafely solving and how is that benefiting you? Transferring and receiving files safely and securely! Review collected by and hosted on G2.com. 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