Verified User in Sports
AS
Verified User in Sports
Small-Business (50 or fewer emp.)
"E-Mail Marketing"
4.5/5
What do you like best about SendPulse?

SendPulse has helped us improve open rates and streamline our entire email marketing process. The automation features are powerful yet easy to set up, even for complex campaigns. Highly recommended for anyone serious about growing their email performance. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

CRM can be more intuitive and have more abilities Review collected by and hosted on G2.com.

Josh C.
JC
Josh C.
CEO
Small-Business (50 or fewer emp.)
"Sendpulse is the best software of its kind and i recommend everyone to try it"
5/5
What do you like best about SendPulse?

It is the most affordable software of its kind on the market Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

I think sendpulse is pretty much perfect. Review collected by and hosted on G2.com.

AR
Ashok R.
Sr Cloud Engineer
Mid-Market (51-1000 emp.)
"good to have SendPulse but dont depend on it too much"
3.5/5
What do you like best about SendPulse?

sending email campaigns are very easy and most of the emails are landing in inbox Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

its purely email contact based so it will not work for who are going to change their contacts list frequently Review collected by and hosted on G2.com.

Valentyn V.
VV
Valentyn V.
CFO
Small-Business (50 or fewer emp.)
"Convenient and flexible platform for email and chat communications"
5/5
What do you like best about SendPulse?

SendPulse combines email campaigns, chatbots, and CRM in one interface. It saves time and simplifies client communication. The visual email editor is user-friendly, automation flows are easy to set up, and campaign analytics are solid. Integrations via Zapier and API work reliably. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

The mobile app could be improved - it lacks flexibility for managing campaigns. It would also be helpful to have more ready-made templates and a more advanced builder for complex automation scenarios. Review collected by and hosted on G2.com.

DK
Devina K.
HR
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Seamless Email, SMS and Chatbot Marketing."
5/5
What do you like best about SendPulse?

Sendpulse combines email, SMS and chatbot marketing in one platform. Its automation tools, Clean and easy to use interface and reliable delivery rates makes campaign faster and can able to integrate with popular CMS. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Need more customization options for landing page creation. Review collected by and hosted on G2.com.

Max W.
MW
Max W.
Editor, Anchoa Magazine
Small-Business (50 or fewer emp.)
"Sendpulse helps us keep in touch with our audience for Anchoa Magazine"
5/5
What do you like best about SendPulse?

The tools are all easy to use, and the customer service is really great if ever our teams get stuck. Emails delivery rates are really good, it's rare customers unsubsribe and the emails alway look professional from our own domain addresses. The Sendpulse form was easy to implament, it integrates really well with our Webflow website. In all, Sendpulse helps us keep in touch with our audience for Anchoa Magazine, sending email updates to our subscribers once or twice a month. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

There's nothing we really dislike about Sendpulse, as a team, in general, the design of design can be hard but this is more about the limitation of HTML email rather than SendPulse. Review collected by and hosted on G2.com.

Jack B.
JB
Jack B.
Campaign Manager.
Small-Business (50 or fewer emp.)
"Interesting Product"
4/5
What do you like best about SendPulse?

The basics are easy to use, and while it has some advanced parts that are a little tricky, once they are set up, other users can use those parts easily. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

It is not as user friendly as some of the other CRM Email programs I have used, but it still get the job done, just with extra steps Review collected by and hosted on G2.com.

Verified User in Photography
AP
Verified User in Photography
Small-Business (50 or fewer emp.)
"Pretty Good, but..."
3.5/5
What do you like best about SendPulse?

Advantage: you can use different social profiles with a single chatbot account. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Disadvantages: SendPulse is not very user-friendly. Review collected by and hosted on G2.com.

Gustavo R.
GR
Gustavo R.
WEB DEVELOPER, SEO NINJA
Small-Business (50 or fewer emp.)
"A flexible and comprehensive tool for email marketing"
4/5
What do you like best about SendPulse?

What I like most about SendPulse is the flexibility it offers for designing custom templates and setting up email campaigns. Its automation tools are intuitive and effective. I’ve also tried the push notification service, which was very useful for staying connected with users.

SendPulse stands out for its ease of use and the variety of tools it integrates into one platform, from email marketing to push notifications. This makes it efficient for managing multichannel campaigns. The customizable templates and editor are excellent for creating professional and attractive designs. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Although the platform works well, there are too many extra charges for features that could be included in the main plans, which sometimes makes it more expensive. It would also be great to have more competitive options for small businesses or campaigns with limited budgets. Review collected by and hosted on G2.com.

WE
William E.
System Admin
Small-Business (50 or fewer emp.)
"The best chatbot & CRM combination i have used"
5/5
What do you like best about SendPulse?

Combining Sendpulse chatbot and CRM has changed my business.

I have used many CRM systems & chatbot, but no platform has been able to integrate CRM & chatbot seamlessly as Sendpulse.

This is the best chatbot & CRM combination i have used, being able to send emails and whatsapp messages automatically to our customers is definetly a game changer for us.

I don't usually write reviews, but i had to, so others can experience what i'm experiencing too.

Automating customer conversations without having to do things manually as we used to do before has changed our business for good.

And their price is way lower than others that i have used.

I wish i knew this tool existed long ago. But regardless i'm very happy that i'm using it now. I can't see myself using any other platform except Sendpulse. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Nothing, it has impressed me beyond anyother CRM & chatbot system i have used. Review collected by and hosted on G2.com.