They are genuine and offered at a fair price. Overall, I found them to be satisfactory. I mostly use chatbots. Messenger, Instagram and majorly whatsapp. Review collected by and hosted on G2.com.

I believe that if their CRM were improved, I would switch over from Zoho CRM to SendPulse without hesitation. Review collected by and hosted on G2.com.

SendPulse has been a game-changer for automating communication with our couriers. I use it mainly for Telegram and email flows, and the visual builder is intuitive and powerful. The segmentation options and personalization features help us target different courier groups with ease. I also appreciate the integration with messengers like WhatsApp, which gives us more flexibility. Review collected by and hosted on G2.com.

It would be helpful if Telegram allowed proactive messaging like WhatsApp does. Also, the mobile app experience can feel a bit limited — I’d love more control and visibility over my flows when I’m on the go. Lastly, native CRM features could be expanded a bit more for small teams who don’t use external tools. Review collected by and hosted on G2.com.

SendPulse is easy to use and suits small businesses well. The program is simple, so marketing campaigns succeed easily without technical expertise. The service is affordable - the free version is sufficient for many needs and paid packages are inexpensive. Automation features save time by automatically sending messages to customers. From one place you can manage emails, text messages, and push notifications. Reports help understand which messages work best. Customer support is fast and skilled, and guides make implementation easier. SendPulse combines ease of use, efficiency, and affordability, which makes it an important tool for small business owners. It deserves 5/5 stars and I recommend it to everyone who wants to improve their customer relationships. Review collected by and hosted on G2.com.

SendPulse offers extensive features for email marketing, but its user experience suffers from a poorly designed user interface. The main page is overloaded with numerous functions that are packed into a single view. Beginners struggle with figuring out where to start. Features are located in illogical places, and key elements get lost among less essential ones. New users are not provided with sufficient guidance. The user interface needs a more sensible front page, a more effective search tool, clearer menus, and a comprehensive visual update. Although SendPulse contains a comprehensive toolkit, the interface's lack of clarity significantly weakens the user experience. New users find the platform particularly challenging. Review collected by and hosted on G2.com.

Sendplus is easy to set up, offers smooth WhatsApp integration, and provides useful automation for customer support and lead generation. The platform is user-friendly, with a clean dashboard that makes chat management simple and efficient. Review collected by and hosted on G2.com.

The AI is limited for handling complex or unstructured questions, and some advanced automation features may need technical support to configure. Review collected by and hosted on G2.com.

We are barely starting, but what we like is the ammount of features it has Review collected by and hosted on G2.com.

The AI integrations should also support CLAUDE not only OpenAI and Deepseek, I know there is a manual request, but we'd like to integrate on a different way Review collected by and hosted on G2.com.

Sendpulse is easy to use and saves me a lot of time. I can reach my audience through email, SMS, or chatbots without switching tools. Review collected by and hosted on G2.com.

Honestly, It's easy to use and does everything i need. Review collected by and hosted on G2.com.

Email, SMS, chatbots, and push notifications are just a few of the flawless automation channels that SendPulse offers as an all-in-one marketing platform. Setting up a campaign is quick and uncomplicated thanks to the user interface's ease of use and intuitiveness. The drag-and-drop email builder is ideal for creating visually appealing emails without requiring any coding knowledge. The automation tools, which enable customized workflows that improve engagement and conversions, are especially noteworthy. Their chatbot capabilities on WhatsApp, Telegram, and Facebook Messenger is also excellent, making it easier to engage with customers. Additionally, whenever help is required, their customer service is courteous and quick to respond. Review collected by and hosted on G2.com.

While SendPulse is a great tool, it could benefit from more template modification possibilities. In comparison to other email marketing platforms, some more experienced users might find that the design freedom is a little bit restricted. Furthermore, more thorough analytics and reporting that provide a deeper understanding of campaign performance would be beneficial. Finally, even while the prices are reasonable, some of the more expensive services come with extra costs that can mount up based on usage. Review collected by and hosted on G2.com.

What I like the most is its ease of creating automated campaigns across various channels like email, WhatsApp, and chatbots, all from a single platform, with visual flows and very intuitive integrations. Review collected by and hosted on G2.com.

What I like least is that some advanced automation features take time to master, but the platform offers clear tutorials that help a lot at the beginning. Review collected by and hosted on G2.com.

The best platform sofar to reach out contacts on Telegram with sophisticated scenarios.

Really helpful.

Customer Support has been helpful in the learning phase process. Review collected by and hosted on G2.com.

The global pricing is high if you want to pile up different marketing layers. Review collected by and hosted on G2.com.

Easy to use and we can pretty fast create and submit a emailmarketing document Review collected by and hosted on G2.com.

That we can only use registered prospects. As we have so many more potential clients, we would like to know how we can add them in our data base without them having to register one by one. This is very time consuming. Review collected by and hosted on G2.com.