Maxwell O.
MO
Maxwell O.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"The Best Email Marketing Software For Small Businesses"
5/5
What do you like best about SendPulse?

As a Digital Marketer and Website Developer who has worked with several businesses in Ghana and abroad, I have always been searching for softwares that are easy to use and very affordable so I can recommend to my clients.

Honestly, SendPulse has become my number one email marketing softwares after trying several others. One of the key reasons why I like SendPulse is their drag-and-drop editor. Even people with no experience are able to navigate their way around easily. I have integrated their service to a lot of my clients, and it's really exciting.

The second is affordability. Most of my clients are small businesses based in Africa, and as much they always prefer email markeing softwares that are very affordable. SendPulse delivers on that promise. On top of that, the have coupons, as well as startup accelerators that startups can benefit from.

SendPulse also has SMS, Automation, Web Notification, CRM among other tools all in one dashboard so it makes working easier instead of me having to explore different platforms from left to right.

Finally, their customer service is always online through their integrated live chat system when you can truly disturb them when you need assistance. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

In as much as I like SendPulse, there are still few things I wish they could improve upon. One is the ability to import RSS Feed directly to enable us to import news sources, and even do automations with it.

Secondly, I would appreciate it if they could provide direct Elementor Integrations since lots of WordPress Developers like myself depend on it for all our works.

Finally, I would appreciate it if they can add the possibility to have multiple selection on the forms. Review collected by and hosted on G2.com.

Stuart C.
SC
Stuart C.
Owner
Small-Business (50 or fewer emp.)
"SendPulse: The All-in-One Business Solution I Wish I'd Found Sooner"
5/5
What do you like best about SendPulse?

I've been using SendPulse for a while now and absolutely love it. I originally signed up because they offer a great deal on their email plan, but I discovered it was so much more than that. I was highly impressed when I joined – even their free plan offered more features than most lower-level paid plans with other providers.

After importing my emails and setting up a few automations, I noticed they also offer website building. I love their website builder! It's so easy to use and highly responsive. I recreated my business website in no time, and websites are included in the plans, which was a fantastic bonus. Now I don't have to pay a separate company for my website.

Once that was sorted, I discovered they also handle SMS messaging and website chatbots – that's my next step. After that, it's time to start utilising their CRM system so I can track who's doing what.

They even do course hosting (is there anything they don't do? lol), so I'll be putting a training course for the businesses I work with on there in the near future.

Finally, a well-organised and affordable one-stop shop for running my business. Where have you been all my life? Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

The only function I can see missing is a simple invoicing plan.

I would also like to see a simple Google review widget in the website builder. I had to use a third party for that. Review collected by and hosted on G2.com.

Oleg O.
OO
Oleg O.
Sales Representative
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy and reliable email marketing platform for everyday business needs"
5/5
What do you like best about SendPulse?

SendPulse is very easy to use and quick to set up. The email builder is intuitive, templates look professional, and automation tools help save a lot of time. It’s great for managing campaigns without technical complexity. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Some advanced features feel limited unless you upgrade, and reporting could be more detailed. Occasionally, customization options for templates could be more flexible. Review collected by and hosted on G2.com.

Stuart T N.
SN
Stuart T N.
Executive Director
Small-Business (50 or fewer emp.)
"Great experience"
5/5
What do you like best about SendPulse?

Easy to use and the platform is seamless Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

It does not show first on a google search. I tried 2 platforms before finally finding it Review collected by and hosted on G2.com.

HH
Hassan H.
Business Development and OPerations Speciallist
Small-Business (50 or fewer emp.)
"Exactly What I Needed"
4/5
What do you like best about SendPulse?

I just wanted to share how great my experience has been with your service. Everything was super smooth and easy to use — honestly, it saved me a lot of time and effort. I really appreciated how clear the steps were and how helpful the support team was whenever I needed anything.

It’s rare to find a service that works exactly as promised, and this one really did. I’ve already told a couple of my friends about it, and I’ll definitely keep using it myself.

Thanks again for the awesome experience! Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

While SendPulse offers a wide range of features, I found the interface to be a bit overwhelming at first, especially for beginners. Some of the automation flows could be more intuitive, and switching between different channels (like email and chatbot) isn't as seamless as I hoped. Also, connecting multiple social media accounts under one workspace could be more flexible. Review collected by and hosted on G2.com.

Verified User in Fine Art
AF
Verified User in Fine Art
Small-Business (50 or fewer emp.)
"Very Helpful Customer Support Team"
5/5
What do you like best about SendPulse?

The customer support team was very helpful—thank you. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

It feels a little complicated to use as a first-time user. Review collected by and hosted on G2.com.

Abdulakeem O.
AO
Abdulakeem O.
Software Developer
"Superb Automation and Chatbot, Needs More Customization"
4/5
What do you like best about SendPulse?

I like SendPulse's email service and its chatbot flows, which work really well with a swift interface. I also appreciate the Automation 360, including the email verifier feature. The initial setup was super easy too. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

I just feel like the limitations on the bot function should be improved. Also, there is limited models availability. For the website builder, I'd like to see improvements on customization, such as access to the code features, unlike the current limitations, which would be similar to what is available in Duda. Review collected by and hosted on G2.com.

GK
Graham K.
CEO
Small-Business (50 or fewer emp.)
"Reliable Platform with Continuous Growth, but Some Features Still Developing"
4/5
What do you like best about SendPulse?

Send Puls is a high-quality platform that I have been using for more than three years. I really enjoy witnessing its growth and the various new verticals it continues to explore. With each new iteration of the product, I find myself growing alongside it, as every update is thoughtfully developed. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Some features are only now becoming available, so they aren't as well supported or as advanced as those offered by more expensive competitors. Review collected by and hosted on G2.com.

SU
Samy U.
CEO
Small-Business (50 or fewer emp.)
"An economical and efficient solution to automate WhatsApp"
5/5
What do you like best about SendPulse?

We were using Gallabox for our WhatsApp bot, but switching to SendPulse was a real revelation. The value for money is simply unbeatable: SendPulse is significantly cheaper while offering reliable and professional features. Thanks to this change, we will be able to significantly reduce our costs without compromising the quality of service. An efficient, economical solution perfectly suited to our needs. I highly recommend it! Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Their WhatsApp bot creation tool is a bit less developed than Gallabox's, which is entirely dedicated to this function. That said, SendPulse also offers mailing, SMS, and pop-ups, making it a much more comprehensive solution. The tool remains largely sufficient for our current needs. Review collected by and hosted on G2.com.

DW
Dr. Lumbi W.
Developer
Small-Business (50 or fewer emp.)
"Impressively Smooth Onboarding and User-Friendly Chatbot Creation!"
5/5
What do you like best about SendPulse?

The onboarding experience was seamless, with clear on-screen prompts and guided walkthroughs that made setup feel effortless. Building a chatbot was refreshingly straightforward—even for a first-timer—thanks to well-structured tutorials that are available whenever you need a hand. The payment process? Fast, intuitive, and hassle-free. Overall, it’s a smooth, satisfying experience from start to finish! Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

I would appreciate the number of subcribers for the least package to be increased from 500 to 1000 Review collected by and hosted on G2.com.