I like that SendPulse is a friendly, easy-to-use, and intuitive tool. It's in Spanish, which saves me time on translations. The costs are affordable, allowing for prolonged use. Additionally, the sales and technical support team is very attentive; the sales team was especially attentive when I had payment issues, and the technical support was very helpful in resolving a failure. Review collected by and hosted on G2.com.

It could be more well-known, perhaps by offering an educational service to use its platform. That would be very helpful. Maybe using more ads or advertising in my country could work. And offering a series of courses or audiovisual resources on a digital platform, that teach you how to automate using their platform, that would be positive, a Step by Step with SendPulse. Review collected by and hosted on G2.com.

Sendpulse is easy to get started with, and everything feels intuitive. It’s packed with features like push notifications, email marketing, and SMS. The live chat support is available for any questions, and it’s super quick and genuinely helpful. Review collected by and hosted on G2.com.

Occasionally, loading times are a bit slow when I switch between sections, which can slightly disrupt my workflow. Review collected by and hosted on G2.com.

1. Easy AI chatbot setup.

2. Affordable.

3. The UI is easy to understand and navigate. Review collected by and hosted on G2.com.

1. My customer unable to call through WhatsApp channel Review collected by and hosted on G2.com.

The multi-channel approach is solid - email, SMS, and web push all in one place saves me from juggling three different platforms. Email builder is decent, drag-and-drop works without glitching out. Automation flows are straightforward to set up, nothing overly complicated. Deliverability rates have been good, emails actually land in inboxes instead of spam folders. Pricing is fair compared to competitors like Mailchimp which got insanely expensive. Review collected by and hosted on G2.com.

UI feels dated compared to newer tools - looks like it hasn't been redesigned in years. Analytics dashboard is pretty basic, missing some granular metrics I'd like to see. Templates are hit or miss, some look professional but others feel cheap. Customer support response time can be slow, sometimes waiting a day for answers. The SMS credits system is confusing as hell - wish it was just straightforward per-message pricing. Mobile app is clunky and missing features from the desktop version. Review collected by and hosted on G2.com.

I love how intuitive SendPulse is. Even when I’m working with more complex workflows, it still feels easy to use, and my engagement rates have noticeably improved. It’s a game changer for multi-channel messaging like email, SMS, and web push notifications. Review collected by and hosted on G2.com.

Reporting is useful though exporting detailed data could be more smooth and flexible. Review collected by and hosted on G2.com.

It’s an easy-to-use platform with many professional tools and features. It’s very user-friendly and doesn’t require any special skills. We highly recommend it! Review collected by and hosted on G2.com.

Nothing negative so Far...All the functionality is enough for me to work Review collected by and hosted on G2.com.

I like that SendPulse combines email, SMS, push notifications, and chatbots in one place, which saves me from juggling multiple tools. The drag-and-drop email editor is easy to use, and the automation builder makes it simple to set up workflows even without much technical knowledge. Their pricing is very reasonable compared to competitors, and customer support is responsive whenever I’ve had questions. It’s a good balance of features and affordability for small to medium businesses. Review collected by and hosted on G2.com.

While it works well for most campaigns, the reporting and analytics could be more detailed. Sometimes the interface feels a little cluttered, and finding advanced features takes some extra clicks. The chatbot tools are helpful but not as powerful as dedicated platforms. Also, deliverability is generally good, but occasionally some emails end up in spam, so you need to carefully follow best practices. Review collected by and hosted on G2.com.

I liked SendPulse for its ease of use and the speed of executing campaigns, in addition to the smart automation tools that save a lot of time and help me communicate effectively with customers via email, WhatsApp, and bots. The platform is organized and clear, offering excellent value compared to others. Review collected by and hosted on G2.com.

What I didn't like is that some templates and options for automated content could be more, and I hope for more integrations for the Arab market, such as payment gateways and local CRM platforms. However, these are not major issues, and the platform is constantly evolving. Review collected by and hosted on G2.com.

Once we set up our newsletter, it is easy and fast to send it. Review collected by and hosted on G2.com.

I would like more statistics about our newsletter. Review collected by and hosted on G2.com.

I use SendPulse for email marketing, WhatsApp campaigns, and SMS marketing. I particularly like the Automation 360 feature, which saves me a lot of time and ensures no leads are missed. It allows for multi-channel follow-ups, which is essential for maintaining and engaging my audience efficiently. Additionally, the initial setup of SendPulse was easy, which made the transition smooth. SendPulse offers more than just email functionality, unlike Mailchimp, which was one of the reasons for switching. Review collected by and hosted on G2.com.

I find the WhatsApp API setup confusing for beginners, which can be quite frustrating when trying to get started. Additionally, the automation flow UI can feel cumbersome and heavy when dealing with large workflows, making it less intuitive to navigate and manage these complex processes efficiently. Review collected by and hosted on G2.com.