Their customer service is great and they're able to accommodate most of the requests I make. Review collected by and hosted on G2.com.

If we schedule send a shipment at the last minute, there can be huge additional processing cost. Hope they can take it down or at least lower it. Review collected by and hosted on G2.com.

The selection of gifts available is impressive. I find the feature that allows recipients to exchange their gifts during checkout particularly useful. The overall user interface and experience of the platform are also well-designed, with the "smart send" feature standing out for its ability to suggest personalized gifts simply by entering the prospect's email address. Review collected by and hosted on G2.com.

A little more details in the "send tracker" page would be great. Like till when is the address confirmation link valid etc. Similarly, if i have enabled the option to let the prospect exchange gifts during checkout. Review collected by and hosted on G2.com.

Giftology is the perfect way to break through the noise, generate feelings of reciprocity, and the real-time alerts and tracking make follow-up easy. Not to mention that it takes a lot of the pressure off of cold calling/messaging when you can reference the gift in your outreach. I've never needed any customer support, but I also hear they are very responsive. I use Sendoso every day, and it integrates directly into our HubSpot workflows. Review collected by and hosted on G2.com.

I wish you only paid for the gifts that are redeemed, but I don't think that is the case. To be honest, though, I could be wrong, I'm not paying the bill. Review collected by and hosted on G2.com.

I just like how it makes the prospect feel. Review collected by and hosted on G2.com.

Just how I have to ask someone to refill my Sendoso. Review collected by and hosted on G2.com.

It simplifies gifting and allows me to generate a ton of leads I wouldn't have a chance at otherwise. Review collected by and hosted on G2.com.

Very few downsides, I do sometimes wish we were able to change more about a send after completion - like messaging because sales reps tend to work fast and mistakes can happen. Review collected by and hosted on G2.com.

different options of things to send. easy to use Review collected by and hosted on G2.com.

i don't have anything negative to say at the moment Review collected by and hosted on G2.com.

Easy to use and great overall. It also makes a great gift to give to clients. Review collected by and hosted on G2.com.

Sometimes the interface doesn’t work perfectly, but that only happens rarely. Review collected by and hosted on G2.com.

Easy to use and navigate, makes it simple to just add the info and send it in less than 5 mins Review collected by and hosted on G2.com.

the smart send isn't that accurate and when I put an address sometimes it won't deliver Review collected by and hosted on G2.com.

The ability to use smart delivery to expedite the process of breaking through the noise in highly saturated markets. Greatly enhances the overall workflows and time to use the platform. Review collected by and hosted on G2.com.

There is too much data entry at times, more integrated solution would be great. Review collected by and hosted on G2.com.

Creative outreach to prospects and ease of use of platform. Review collected by and hosted on G2.com.

Sendoso SmartSend feature lags sometimes Review collected by and hosted on G2.com.