Lauren S.
LS
Lauren S.
SDR
Mid-Market (51-1000 emp.)
"High Gift-to-Meeting Conversion, But Too Many Failures"
1.5/5
What do you like best about Sendoso?

the conversion rate from gift send to booked meeting Review collected by and hosted on G2.com.

What do you dislike about Sendoso?

the amount of times they fail to deliver to write address Review collected by and hosted on G2.com.

JS
Jaimie S.
Sr Marketing Manager - Customer Advocacy
Enterprise (> 1000 emp.)
"Effortless Gifting with Room for Simplification"
4.5/5
What do you like best about Sendoso?

I like how easy it is to set up a campaign with Sendoso and the flexibility to either send swag from your branded store library or order new swag through Sendoso. I also appreciate the international marketplace feature to send local gifts. The platform's user-friendliness makes these features more valuable because I can set things up quickly and efficiently. It doesn't take me much time to send a gift, and I don't need to know the recipient's address because Sendoso sends out a link for the recipient to input their own address. Review collected by and hosted on G2.com.

What do you dislike about Sendoso?

I think sometimes it's hard for me to navigate, especially when setting up a campaign. There's just a lot of options, and I wish we could simplify it or possibly get AI recommendations based on what we've done in the past. Review collected by and hosted on G2.com.

Daniel S.
DS
Daniel S.
Sales Intern
Enterprise (> 1000 emp.)
"The Best Icebreaker for Building Relationships"
5/5
What do you like best about Sendoso?

The best ice breaker to help build relationships Review collected by and hosted on G2.com.

What do you dislike about Sendoso?

Nothing! Can’t think of anything in particular that needs improved. Review collected by and hosted on G2.com.

Benny M.
BM
Benny M.
Account Executive
Enterprise (> 1000 emp.)
"Easy-to-Use Pipeline Builder That Works Great"
5/5
What do you like best about Sendoso?

great way to build pipeline, easy to use Review collected by and hosted on G2.com.

What do you dislike about Sendoso?

UI can be slow to load sometimes, and I wish I were prompted to fill out missing fields sooner. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Versatile Gifting Options That Make Outreach More Personal"
4/5
What do you like best about Sendoso?

The variety of options that I can send to a prospect and ability to be as targeted or general as I want Review collected by and hosted on G2.com.

What do you dislike about Sendoso?

Sometimes I've heard from prospects that the accompanying note doesn't make it's way alongside the gift, so they didn't know who it was from Review collected by and hosted on G2.com.

Caroline G.
CG
Caroline G.
Mid Market Account Executive
Enterprise (> 1000 emp.)
"Sendoso Makes Prospect Gifting Seamless, Scalable, and Clear"
5/5
What do you like best about Sendoso?

I love how easy marketing makes it for us to gift to prospects. Gifting is a huge part of our outbound strategy especially when it comes to accessing decision makers and economic buyers, and Sendoso makes it so easy, seamless, accurate, and easily scalable. It doesn't hurt that the communications that prospects receive are top notch and very clear / impossible to get buried in their inboxes. Review collected by and hosted on G2.com.

What do you dislike about Sendoso?

I wish it was slightly more flexible in where we could gift from and provided slightly more societally conscious or ethical vendors. Review collected by and hosted on G2.com.

Jordan B.
JB
Jordan B.
Sales Development Representative
Small-Business (50 or fewer emp.)
"Boosts Engagement and Quota Success with a Personal Touch"
5/5
What do you like best about Sendoso?

I like how Sendoso makes it easier for me to hit my quota. It's nice to be able to send prospects a coffee or lunch when they've been out of the office, giving a personal touch to the prospect. Review collected by and hosted on G2.com.

What do you dislike about Sendoso?

Sometimes the extension doesn't work on my MacBook. I have to restart it and log back in. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Easy Campaign Setup, Flexible Gifting Options, and Helpful Sendoso University"
4/5
What do you like best about Sendoso?

Easy to setup campaigns, lots of options in the marketplace as well. They also provide great resources via Sendoso University. I also like how they allow a variety of ways to send gifts via party link, 1:1, etc. and have great controls. Also, Andres was fantastic with onboarding, 10/10! Review collected by and hosted on G2.com.

What do you dislike about Sendoso?

The UI/UX as a sender could be much better, it seems outdated. Also, the gifts show weird descriptions (marketplace gifts) to the gift receiver as well that don't make sense for someone receiving a gift to see. I will say we called out the weird descriptions with support and they were quick about fixing it. Lastly, the landing pages aren't as customizable as competitors. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Sendoso perks and problems"
3/5
What do you like best about Sendoso?

I love the constant delivery updates and how easy it is to personalize your messaging Review collected by and hosted on G2.com.

What do you dislike about Sendoso?

I've had a lot of problems with smart send (many kickbacks), failed deliveries, and I wish i had a few more characters for gift messaging Review collected by and hosted on G2.com.

Patrick O.
PO
Patrick O.
Mid-Market (51-1000 emp.)
"Effortlessly Boosts Client Engagement"
5/5
What do you like best about Sendoso?

I like that with Sendoso, you can track the gifts, which is helpful because it lets you know when it gets there. It's very reliable. The initial setup was also very easy. Review collected by and hosted on G2.com.

What do you dislike about Sendoso?

N/A Review collected by and hosted on G2.com.