It’s been the most effective way for me to start a conversation with a customer. My construction companies love receiving Sendoso gifts, and we’ve had strong results starting new conversations with prospects through Sendoso. Review collected by and hosted on G2.com.

The bulk upload feature for multiple contacts isn’t very user-friendly. It really needs a better, more straightforward way to handle mass outreach to customers. Review collected by and hosted on G2.com.

Sendoso is a way I can send value to my clients instantly. and its in a form that they can conveniently use I dont know the price my company pays for Sendoso, but I like using it as the employee! Review collected by and hosted on G2.com.

Sendoso integration into different platforms was hairy at first. Review collected by and hosted on G2.com.

I like that Sendoso is easy to use, which makes sending eGifts to partners simple. It doesn't take long for me to send, and all I need is an email address. I also appreciate that it's easy for my partners to redeem, and I don't hear many complaints from them about the process. The initial setup was easy as well. Review collected by and hosted on G2.com.

Sometimes it goes to spam folders. I also wish we had the item store but that might just be a company thing. Review collected by and hosted on G2.com.

I really like that the customer can choose between Amazon, Uber Eats, or DoorDash with Sendoso. I think it's very generous in terms of the amounts that we've chosen as an Adobe partner. I appreciate that flexibility; it's really helpful for anyone savvy with tech since choosing Amazon can be like getting cash. Plus, sending gifts after meetings makes the relationship warmer between me and the client and shows respect for their time. Review collected by and hosted on G2.com.

The UI to me is a little clunky when I'm setting up sending the gift out. There's some features in there like you can click a theme, and the theme right now is set to default to an event that happened a long time ago at Adobe. And so I'm not really sure if people are getting that theme in their email when I send it. But that's just one of the kind of friction points I see. Review collected by and hosted on G2.com.

I think Sendoso is really easy to use, which I appreciate. I like that I can reach out to a lot of people at once and target a specific audience. The user interface is nice and super simple, which is really nice. I love that you can upload a CSV file and scrape it to identify people's names and email addresses. It's a really great product. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I use Sendoso to send gifts and it's an outreach channel I never thought I would use so frequently in my multi-channel outreach! It's great and extremely easy! Review collected by and hosted on G2.com.

Wish I had more budget for it each month haha Review collected by and hosted on G2.com.

We like that Sendoso takes care of mailing everything for our swag. Not dealing with having to manually mail things anymore really saves us time. It also helps us focus more on the campaigns and swag itself instead of doing the administrative work. Review collected by and hosted on G2.com.

I think the Sendoso UI/UX experience is one of its weakest areas. There are a lot of interactions and flows that don't feel intuitive, which as created unnecessary friciton for our team. Some of the navigation and information architecture make it difficult to understand how different pieces connect. There have been multiple points where we have had to spend extra time figuring out the product rather than accomplishing the task because it's not intuitive. Their integrations I also think need a lot of work and documentation can be outdated. Review collected by and hosted on G2.com.

The gifts deliver relatively quick and there are also new gifts to choose from every month Review collected by and hosted on G2.com.

I wish I could see the delivery address / more delivery info. Sometimes I get notified that an item was delivered but it wasn't or I will never get notified for an item that was delivered and am not able to follow up appropriately Review collected by and hosted on G2.com.

Sendoso has been a great all-in-one platform for gifting and swag management. The ability to procure branded swag directly through the platform simplifies the entire process, from sourcing to fulfillment, and removes a lot of operational overhead for our team. Event sends, party links, and campaigns make it easy to manage larger initiatives, track engagement, and keep everything organized in one place rather than across multiple tools or spreadsheets.

We also really value the Marketo integration, which allowed us to automate our Community Point store and eliminate the need to manually fulfill orders. That automation has saved significant time and made our programs much easier to scale. Overall, Sendoso makes it easy to execute, track, and manage gifting programs efficiently while maintaining a strong brand experience. Review collected by and hosted on G2.com.

One area for improvement is support for international event sends. While Sendoso works well for individual global gifting, it’s not well suited for coordinating large-scale international event sends, which limits its usefulness for global programs. Additionally, inventory visibility can be confusing—items that are out of stock still appear in the inventory tab, making it harder to quickly understand what’s actually available and adding extra steps when planning or executing sends. Review collected by and hosted on G2.com.

I like the detailed tracking of both physical and virtual gifts. I like that i can see when someone clicked on a gift card and redeeemed it I think so I think so I think so I think so I think so I think so I think so I think so I think so I think so I think so I think so I think so I think so Review collected by and hosted on G2.com.

I think redeeming gift cards are a bit to complex. Sometimes prospects think its spam because it makes them open multiple windows before they get the gift card. Review collected by and hosted on G2.com.