--- title: Sendoso Reviews meta_title: 'Sendoso Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1403 reviews by the users' company size, role or industry to find out how Sendoso works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1403 scale: '5' date_modified: '2026-08-04' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Sendoso Reviews **Vendor:** Sendoso **Category:** [Direct Mail Automation Software](https://www.g2.com/categories/direct-mail-automation) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,403 ## About Sendoso Sendoso is the gifting and direct mail platform that helps revenue teams double win rates, 6x second call rates, and close deals 29% faster. Build highly differentiated and tailor made campaigns to connect deeply with your buyers throughout the customer lifecycle journey and drive more ROI of your sales and marketing dollars. ## Sendoso Pros & Cons **What users like:** - Users find Sendoso very **easy to use** , appreciating its simple setup and enjoyable navigation for gifting. (73 reviews) - Users value the **ability to enhance client relationships** through thoughtful gifting, making personal connections easier. (56 reviews) - Users value the **seamless gifting experience** with Sendoso, enhancing client relationships and supporting personal connections. (53 reviews) - Users value the **personalization** capabilities of Sendoso, enhancing customer relationships through thoughtful, automated gifting solutions. (35 reviews) - Users value the **customization options** of Sendoso, enhancing campaign effectiveness with easy setup and diverse gifting choices. (31 reviews) - Easy Setup (31 reviews) - Integrations (31 reviews) - Experience (30 reviews) - Efficiency (29 reviews) - Users value the **variety of gifting options** on Sendoso, enhancing relationships and improving client engagement remarkably. (28 reviews) **What users dislike:** - Users express frustration over **limited gifting options** on Sendoso, preferring more desirable and international gifts. (21 reviews) - Users experience **limited gifting options** with Sendoso, wishing for more flexibility and variety in gifts available. (18 reviews) - Users find the **usage difficulty** in Sendoso challenging, particularly with initial campaign setup and driving team adoption. (13 reviews) - Users often face **slow shipping** issues, leading to delays and complications in sending gifts internationally. (12 reviews) - Users experience **slow delivery** and fulfillment issues, complicating event planning and causing frustration with inventory management. (11 reviews) - Geographical Limitations (9 reviews) - Limited International Availability (9 reviews) - Email Issues (8 reviews) - Expensive (8 reviews) - Process Difficulty (8 reviews) ## Sendoso Reviews ### 1. Amazing engaging product **Rating:** 5.0/5.0 stars **Reviewed by:** MT R. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Sendoso?** The variety of products and tools to use as engagement **What do you dislike about Sendoso?** The specific products being Canada base and US base are confusing **What problems is Sendoso solving and how is that benefiting you?** Engaging individuals and also thanking those for their time ### 2. Sendoso gift! **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie W. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Sendoso?** Ease of use, address verification, suggested gifts **What do you dislike about Sendoso?** The pricing is a bit high and wish there weee more options to each gift **What problems is Sendoso solving and how is that benefiting you?** Thanking my customer in an easy and fun way ### 3. A Powerful Direct Mail and Gifting Platform for Sales and Marketing teams **Rating:** 4.5/5.0 stars **Reviewed by:** Derek S. | Sr. Account Based Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Sendoso?** It's easy to use and delivers great value throughout our organization. **What do you dislike about Sendoso?** There can be some bugs and the user interface could use some updates but overall it's a solid platform that drives tremendous results. **What problems is Sendoso solving and how is that benefiting you?** Sendoso helps us connect with our customers in a new way and cut through the noise of calls and emails. It opens new relationships for us and strengthens existing partnerships. ### 4. It's been great. Helps nurture prospects & keep meetings on the calendar. **Rating:** 4.5/5.0 stars **Reviewed by:** Jackie A. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Sendoso?** Quick, easy, and doesn't look scammy! Thanks for all you do. **What do you dislike about Sendoso?** organization of the gift cards is not that great. **What problems is Sendoso solving and how is that benefiting you?** sometimes people don't keep meeetings, this helps ### 5. Great for booking and reminders **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Sendoso?** I love that Sendoso allows my contacts to choose from multiple locations to use their gift card. I use Sendoso coffees as to thank prospects for booking time to meet. **What do you dislike about Sendoso?** I wish I could insert multiple emails without having to upload a spreadsheet. **What problems is Sendoso solving and how is that benefiting you?** I have not had any meeting no-shows since using Sendoso. My leads appreciate the thought when they receive a Sendoso gift. ### 6. Perfect gifting platform **Rating:** 5.0/5.0 stars **Reviewed by:** Angela K. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Sendoso?** I was introduced to Sendoso two years ago as a gift sending platform and have loved every minute of the experience. The platform is always evolving with new features and updates as the company and its customers grow together. Love how they take customers feedback on board! We are delighted by the gift sending options - both physical and e-gifts. Lastly the support team are fabulous - always on hand to jump in and help resolve a problem. **What do you dislike about Sendoso?** The experience with Sendoso to date has been excellent. The team are on the ball and the platform is always evolving. Easy to use software. **What problems is Sendoso solving and how is that benefiting you?** Sendoso makes it easy to manage Rewards and Incentives to our customers. Its a trustworthy platform and easy to use. Simplifies my life completely. ### 7. Makes it possible to work remote with a sales and marketing team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Sendoso?** I love that I can have all our team members on Sendoso. It can do so much for us. We can enable our AEs and BDRs with everything they need to have creative ways to reach potential customers. Our account management teams can easily share appreciation with current customers. There is very little setup and training, very intuitive to use. Also love that we can ship the warehouse and house our own inventory and swag. **What do you dislike about Sendoso?** There is not much that I dislike about Sendoso! The team is great and responsive. Lots of options for training. Sometimes the platform can be buggy but usually resolves quickly. **What problems is Sendoso solving and how is that benefiting you?** Solving the problem of having a warehouse where we can inventory items (no more having to store in our houses as we are a remote team!). It also enables multiple teams to have easy access to share gifts to meet strategic goals. ### 8. Sendoso is great for Sales **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Sendoso?** Fast, easy, simple to send out gifts. Many great baked treats, which tend to perform the best. **What do you dislike about Sendoso?** Their website is a little slow. Probably a bigger investment in technology would be a good idea. **What problems is Sendoso solving and how is that benefiting you?** Instead of cold calling or cold email, a gift invokes an emotional response. It's worked great with prospects that have never answered my emails or have hung up on me. ### 9. Turnkey for solution for sending gifts to potential customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Sendoso?** The UI/UX of it's website and especially the widget/plugin. Very easy to use. The amazon plugin is extremely efficient as well. **What do you dislike about Sendoso?** I can't really think of any, to be honest. **What problems is Sendoso solving and how is that benefiting you?** It looks a lot more clean and professional to have a middleman like Sendoso sending these things to potential customers versus directly from the user. The dashboard of options expedites the process as well. ### 10. Great platform to make gifting turnkey! **Rating:** 4.0/5.0 stars **Reviewed by:** Katie C. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2023 **What do you like best about Sendoso?** I love how easy it is to manage inventory for our sends and also how they offer a direct marketplace to accommodate any gifting needs. **What do you dislike about Sendoso?** I dislike that you cannot go in and modify an order once it has been submitted, even if it's still processing. That said, the customer service chat is always able to help quickly. **What problems is Sendoso solving and how is that benefiting you?** Sendoso makes gifting so easy and simple. They also share lots of best practices and really help us get the most out of the platform. ### 11. Very easy to navigate and great for individual and group sends **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Sendoso?** It's quick and easy to send both to individuals and groups. I've used it for physical gifts, gift cards, and raffle items. **What do you dislike about Sendoso?** No complaints so far! It works well and has been a great tool. **What problems is Sendoso solving and how is that benefiting you?** Sendoso allows me to order company merchandise for events, send gifts both digital and physical, and connect better with those I work with across the country. ### 12. Account Development Representative **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Sendoso?** I like that it allows me to add a personal touch when connecting with prospects. **What do you dislike about Sendoso?** I wish there were more gift card options to choose from. **What problems is Sendoso solving and how is that benefiting you?** Sendoso is making cold outreach, a little less cold. It's helping us become more human and connect more with our prospects. It's also helping incentive prospects to speak with us therefore generating more conversations. ### 13. Easy to use and great company to work with **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Sendoso?** Sendoso is super easy to implement as well as easy to use. There are endless options for sending and they are easy to work with when you need help or ideas. **What do you dislike about Sendoso?** The cost is a little high, especially if you leverage them for inventory storage in their warehouses. **What problems is Sendoso solving and how is that benefiting you?** Sendoso makes it easy to manage rewards through our customer advocacy program. We can integrate with our advocacy platform to automate sends ### 14. Customer Success Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Grace R. | Senior Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Sendoso?** I love the ability to provide my customers with swag in an easy and efficient way. **What do you dislike about Sendoso?** I would like to see a more intuitive search feature. **What problems is Sendoso solving and how is that benefiting you?** I have been able to provide my customers across the country (US, India, New Zealand) with company branded swag and gifts to show my appreciation for their continued collaboration. ### 15. Best gifting platform for customer marketers **Rating:** 5.0/5.0 stars **Reviewed by:** Hari P. | Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Sendoso?** Sendoso is our one-stop gifting solution to surprise and delight customers. What I really love is that we can send branded as well as non-branded physical gifts and also gift cards to our customer base worldwide. The ability to add a custom note adds a really special touch. Our CSM is also very helpful and provides immediate assistance. **What do you dislike about Sendoso?** The marketplace for physical gifts can have more options and sometimes seem very expensive. The UX can be a little better and smoother overall. And it'd be great to have more customisation options for emails. **What problems is Sendoso solving and how is that benefiting you?** Customer Advocacy and Delight, Internal Advocacy & thank-you gifting for customer marketing activities. ### 16. Very Helpful to get engaged prospects over the line. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Sendoso?** I love how easily it integrates with other tools and allows you to send Gifts and keep track of everything under one console. **What do you dislike about Sendoso?** Sometimes tracking can get buggy if you click on the link by mistake it will show that the gift card has been claimed. **What problems is Sendoso solving and how is that benefiting you?** Sendoso helps us get engaged prospects in the door with incentives. ### 17. Very easy to integrate into your sales process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Sendoso?** -Ease of use -Ability to require a meeting -Variety of gift options **What do you dislike about Sendoso?** Can get expensive for the company, but as a user, it's been helpful **What problems is Sendoso solving and how is that benefiting you?** Sendoso is great for enticing people to take a meeting. Some may just do it for the card, but if your product is strong, you'll get interest. ### 18. . **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Sendoso?** it helps me to connect to my customer more , and provide more personlised approch to messege them **What do you dislike about Sendoso?** it's not available to all countries, Eygpt for example options are limited. Some times New Relic swag size options are very limited **What problems is Sendoso solving and how is that benefiting you?** It's easy to send gifts to customers specially directly through SFDC Integration. ### 19. great platform to enhance your customer relationships **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Sendoso?** The products are very high quality and some are quite original as well. **What do you dislike about Sendoso?** Sometimes it's difficult to get prospects to confirm their address, but that is to no fault of Sendoso **What problems is Sendoso solving and how is that benefiting you?** it's just a nice gesture to make prospect see that we care ### 20. Sendoso - easy to use and works **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Sendoso?** Sendoso is pretty user friendly and works well enough for its purpose of sending gifts! **What do you dislike about Sendoso?** Sendoso requires multiple clicks and sometimes back and forth of screens, copy pasting, to get gifting links. But it's understandable **What problems is Sendoso solving and how is that benefiting you?** Sendoso helps our business development team encourage prospects to attend meetings and as thank-you for their attendance ### 21. Awesome! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Sendoso?** i love how you can tailor your gift to wht the prospect wants. ease of use! ease of integration is huge **What do you dislike about Sendoso?** not really anything. I think maybe a more variety but im only saying that becuase i have a number of chracters to fill out in this text box **What problems is Sendoso solving and how is that benefiting you?** getting prospects attention ### 22. Very useful tool to engage prospects/ clients **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Sendoso?** I've wanted a tool like this for quite some time. When prospects mention something personal they are going throguh, being able to send them something to let them know you are thinking of them goes along way. Also to send these after meeting with strong prospects definately adds alot of value. **What do you dislike about Sendoso?** N/A - Possibly showing examples of good messaging? Sometimes it's tricky to come up with the proper caption **What problems is Sendoso solving and how is that benefiting you?** Showing the prospect that are listening and care about them - being able to show empathy ### 23. Helps me close deals! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Sendoso?** I love that I can send gifts to customers anywhere and they ship quickly to help me build rapport and close deals. **What do you dislike about Sendoso?** I wish it was easier to send the link to multiple customers without a CSV upload **What problems is Sendoso solving and how is that benefiting you?** It is helping me to build rapport with customers ### 24. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Sendoso?** Sendoso is easy to use and has helped me secure multiple sales meetings that were tentative. I like to send a small Starbucks card right before a call, and it always gets their attention! **What do you dislike about Sendoso?** Nothing - very straight forward and functions as intended. **What problems is Sendoso solving and how is that benefiting you?** Solidifying tentative meetings ### 25. Great tool to show your prospects you're also human! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Sendoso?** Such a unique way to connect/reconnect with prospects. Very easy to use! **What do you dislike about Sendoso?** it only has limited options in terms of the gifts we can sent. **What problems is Sendoso solving and how is that benefiting you?** Sendoso is a way to show your prospects you are also a human and thank them in ways we previously we not able to. ### 26. Sendoso Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Sendoso?** I love being able to brighten the day of people I am chatting with! **What do you dislike about Sendoso?** Sometimes people think I am trying to bribe when I am not, but as a user I have nothing negative to say **What problems is Sendoso solving and how is that benefiting you?** Helping connect with new propsects, it helps people warm up to me ### 27. Platform that keeps getting better **Rating:** 4.0/5.0 stars **Reviewed by:** Rachel C. | Field marketing manager , Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Sendoso?** Love the UI and new functionality with the catalog being integrated to the touches dashboard. Great options for thank you gifts and high end gift baskets. **What do you dislike about Sendoso?** Turnaround times with the warehouse can be dicey in the US **What problems is Sendoso solving and how is that benefiting you?** ABM strategy and implementation for focus accounts, swag sending and inventory for events globally, custom printing of branded items, e-gift cards. List goes on! ### 28. Hope you saw the gift I sent over Sendoso **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Sendoso?** Sendoso is the best way I can surprise and delight my clients. Keeps thing super simple to send e-gift cards that improve the client experience. **What do you dislike about Sendoso?** No downsides other than wishing there was more options to provide across different countries. **What problems is Sendoso solving and how is that benefiting you?** Sending gift cards to clients with ease. ### 29. Sendoso enabled our record breaking growth **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob L. | Sr. Strategy Adviser, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2022 **What do you like best about Sendoso?** Sendoso integrates seamlessly with our other platforms, they provide white glove service and support, and are always improvind their platform. **What do you dislike about Sendoso?** There is nothing that I dislike about Sendoso! **What problems is Sendoso solving and how is that benefiting you?** Sendoso allows us warm up what would traditionally be a very cold outreach. This has proven integral in our ability to get in front of new potential customers. ### 30. Helpful platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Sendoso?** I like using Sendoso as a way to get prospects' attention and make them feel valued. **What do you dislike about Sendoso?** Nothing, the platform is very easy to use. **What problems is Sendoso solving and how is that benefiting you?** Sendoso is solving the problem of prospects not showing up to meetings and it benefits me by getting their attention. ### 31. Sendoso is a great addition to my playbook **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Sendoso?** Many options to choose from making it easy to send prospects gifts with great responses. Integration with Groove is also great. **What do you dislike about Sendoso?** Nothing that I dislike about using Sendoso **What problems is Sendoso solving and how is that benefiting you?** Adding it into my workflow to send to prospects and thank them for their insights/time. ### 32. great product! Helps get meetings to happen **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Sendoso?** It's easy to use and track, and really helps you build a connection with prospects **What do you dislike about Sendoso?** Honestly, I don't think it has any glaring flaws **What problems is Sendoso solving and how is that benefiting you?** It is helping me reach prospects and let them know I am a real person ### 33. Sales **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Sendoso?** I allows me to easily send gift cards and tell me when they viewed it **What do you dislike about Sendoso?** not enough options but then it might be because my company choose that level. **What problems is Sendoso solving and how is that benefiting you?** It allows me to send a small gift to prospects ### 34. Effortless and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2023 **What do you like best about Sendoso?** After switching to Sendoso from another sending platform, we gained the crucial capability of warehousing and sending swag globally. With Sendoso's warehouses located in the UK, EU, Australia, and the USA, we experienced a significant reduction in our shipping expenses. Furthermore, the convenience of their egift sending feature has streamlined our internal and external spiffs and incentives throughout the entire company. The transition to Sendoso has expanded our international reach and simplified our processes, ultimately enhancing our overall efficiency. **What do you dislike about Sendoso?** I have found absolutely no drawbacks or shortcomings with Sendoso. This platform operates flawlessly, boasting a user-friendly interface that meets all my requirements precisely. It simplifies the process of sending e-gifts on a large scale, allowing for seamless execution. Sendoso has exceeded my expectations, providing a streamlined experience that makes sending e-gifts a breeze. **What problems is Sendoso solving and how is that benefiting you?** In today's competitive marketing and sales landscape, making a lasting impression can be challenging. However, with Sendoso, standing out becomes effortless as it enables us to send personalized gifts that resonate with our prospects, ultimately driving our pipeline. Gone are the days of dealing with the logistical complexities of shipping, handling, tracking, and sourcing unique gifts. Sendoso takes care of all these hassles, allowing us to focus on our core business while ensuring a seamless gifting experience for our recipients. Furthermore, Sendoso goes beyond simplifying the logistics; they also assist us in the creative process. When struggling to generate innovative ideas, Sendoso's expertise comes into play. Their curated selection of gifts helps us overcome the challenge of brainstorming and ensures that every gift we send leaves a memorable impression. **Official Response from Lauren DiLeonardi:** > Thank you for your extremely kind words! We’re glad Sendoso has helped you reduce shipping costs, expand globally, and simplify your gifting programs. It’s great to hear the platform is easy to use and that our curated gifts have made connecting with your prospects more creative and effective. We're grateful for your support and appreciate you taking the time to leave us a review! ### 35. Fantastic implementation project manager with Kelly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Sendoso?** We are about a month using it but our sales team is very excited. Implementation was a breeze! **What do you dislike about Sendoso?** no downsides so far, very happy with our decision on this platform against the competitors. **What problems is Sendoso solving and how is that benefiting you?** Trying to increase our meetings booked percentage, launch marketing ABM campaigns to our target markets ### 36. Sendoso is easy to use, prospects love it, it works! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Sendoso?** Love the analytics. It's so easy to use and delights customers/prospects. I use it all the time! **What do you dislike about Sendoso?** Would love to see more variety in the gifts to send. Especially HubSpot swag. **What problems is Sendoso solving and how is that benefiting you?** It rejuvenates prospects and pushes deals through the pipeline. ### 37. Love Sendoso **Rating:** 4.0/5.0 stars **Reviewed by:** Jelani H. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Sendoso?** Sendoso allows me to be creative when engaging with prospects! **What do you dislike about Sendoso?** I have no problems with sendoso. Maybe adding more gift card options **What problems is Sendoso solving and how is that benefiting you?** Sendoso allows me to send prospects treats and rewards to propsect as a thank you for thier time ### 38. Sendoso Salesforce plugin **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Sendoso?** It makes it very easy to send gifts to customers or employees. I love that it has our company's swag as an option. **What do you dislike about Sendoso?** The plugin with Salesforce is incredibly slow. It often takes several minutes of waiting to send out things. The search query is terrible and doesn't pull good results, I have to know exactly what I'm looking for. **What problems is Sendoso solving and how is that benefiting you?** It makes it easier to send incentives to customers and also to my team. ### 39. Send more Sendoso's **Rating:** 5.0/5.0 stars **Reviewed by:** Jake K. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Sendoso?** How easy it is to send to prospects and all the options they offer. **What do you dislike about Sendoso?** Nothing at all it is great and always works **What problems is Sendoso solving and how is that benefiting you?** Incentivizing my clients to meet with me or build a better relationship with them ### 40. good platform, easy to use and user friendly and tracking reports **Rating:** 4.0/5.0 stars **Reviewed by:** Keoni G. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Sendoso?** Gift options, direct mail, and the food choices that you can send to prospects. Sendoso has made a lot of changes to the platform which I enjoy **What do you dislike about Sendoso?** I do not like the option of the gift cards that we still get charged if the prospect does not redeem it **What problems is Sendoso solving and how is that benefiting you?** No proglems so far. ### 41. I like to use Sendoso before discovery calls to increase the chances of attendance. **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel M. | SDR, Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Sendoso?** That the giftcard allows three options, including doordash. Allowing the prospect to pick what they want. **What do you dislike about Sendoso?** Nothing that stands out that needs to be imrpoved. **What problems is Sendoso solving and how is that benefiting you?** Increase chances of prospect showing, and decreaseing chances of reschedule/ no show. ### 42. Very simple and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Sendoso?** How easy and simple it is to use to send **What do you dislike about Sendoso?** A bit simplistic and the learning was not as intuitive **What problems is Sendoso solving and how is that benefiting you?** it gets me in the door with prospects. A simple "coffee on me" subject line grabs attention ### 43. Lots of Help **Rating:** 5.0/5.0 stars **Reviewed by:** Miranda M. | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2023 **What do you like best about Sendoso?** Team has been very helpful in advising on Sales campaign setup and implementation. We were very slow to ramp up but they were always patient and helpful. Also on top of integration and strategy for role out to new users. **What do you dislike about Sendoso?** We have had out team change many times since starting with the company which meant multiple times having to explain what the company was looking for and the details of our account and goals. **What problems is Sendoso solving and how is that benefiting you?** Enabling direct mail campaigns to all sales teams globally on one platform, creating consistency in marketing and communication. Help with creation of campaigns and tracking, as well as integrated user friendly access to drive pipeline. ### 44. A great tool for establishing and fortifying customer relationships **Rating:** 5.0/5.0 stars **Reviewed by:** Michael C. | Vice President, Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Sendoso?** Sendoso is incredibly easy to use and manage and has an enormous library of gifting options to fit almost any situation. **What do you dislike about Sendoso?** I, frankly, see nothing to dislike about it. My only issues with the platform are on my side and the struggle to pull my sales team into a new way of approaching customer engagement. **What problems is Sendoso solving and how is that benefiting you?** Marketing leverages Sendoso to help drive sales opportunities into the top of the funnel and establish appointments for the sales team. It is also leveraged to recognize customer and employee milestones and contributions. ### 45. Best sales tool! **Rating:** 5.0/5.0 stars **Reviewed by:** James R. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Sendoso?** Using Sedoso's to drip between mtgs drastically increases execution rate. **What do you dislike about Sendoso?** More options needed to be able to send personalized things directly from sendoso. **What problems is Sendoso solving and how is that benefiting you?** Conversion rate and show rate ### 46. Sendoso send with Passport **Rating:** 4.5/5.0 stars **Reviewed by:** Logan W. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Sendoso?** I love sending people "pick-me-up gifts, and Sendoso makes that easy. Who doesn't like a little coffee gift card or surprise cookies in the mail?! It's also fun to build out campaigns and find the perfect gift to send with it. **What do you dislike about Sendoso?** I wish there were more small gift options. Sometimes cookies or a simpler gift still cost $40+. Adding more $25 and under gifts would be nice to share with more people. **What problems is Sendoso solving and how is that benefiting you?** At Passport it helps us get people interested or to let their guard down. It also re-engages those who have gone cold and allows us to maintain strong relationships with clients by sending thoughtful gifts. ### 47. An amazing tool for Customer Marketing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Sendoso?** Sendoso takes the stress away from gifting at scale. I'm able to focus on my larger customer gifting campaigns because I know Sendoso will handle the packaging, address confirmation, and delivery. Also LOVE how it seamlessly integrates with our advocacy program through Influitive. **What do you dislike about Sendoso?** I'm not sure if this exists, but would be helpful to have webinars on building out low touch gifting campaigns that are synced w/ Salesforce and Marketo. **What problems is Sendoso solving and how is that benefiting you?** Sendoso solves for storing and sending various kinds of gifts which is perfect because all of our customers have different preferences. We're also begining to use it in our gifting campaigns that are triggered through certain actions in Saleforce and Marketo which helps us save on time. ### 48. SDR **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjay D. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2023 **What do you like best about Sendoso?** Sendoso is one of my favorite tools in the objection handling toolkit. From sending a free coffee to a personalized gift, it completely changes the way I interact with prospects and makes every interaction positive. In situations where I used to get told off, I use Sendoso to get information, a referral, or a meeting! **What do you dislike about Sendoso?** I don't have anything I dislike about Sendoso. The platform works great, it's simple, and does exactly what I need it to do. It makes it very easy to send e-gifts at scale. **What problems is Sendoso solving and how is that benefiting you?** I use Sendoso to help me objection handle when I get responses from prospects. It allows me to provide some value before asking for something (ie. a meeting or information). ### 49. Review **Rating:** 4.0/5.0 stars **Reviewed by:** Schuyler W. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Sendoso?** The gifts are amazing and extremely easy **What do you dislike about Sendoso?** nothing! I really like the product and how easy it is to use **What problems is Sendoso solving and how is that benefiting you?** It is helping engage customers ### 50. Unbeatable Customer Success **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren N. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Sendoso?** -Sendoso takes all of the manual labor and room for error out of direct mail campaigns. - In addition to a plethora of fun options for e-gift cards and physical gifts, they make it easy to weave in customization and personalization into every single send for Marketing, Sales and Customer Sucess. -Measuring success through their integration with Salesforce is seamless. - Their customer support team feels like an extension of mine. **What do you dislike about Sendoso?** Some of the setup for more complicated sends can be confusing, but they continue to evolve their product to make it intuitive. And if I ever have a question, it's immediately answered by their customer support, or my CSM. There are very few things I dislike. **What problems is Sendoso solving and how is that benefiting you?** -Nowadays, it's tough to stand out in marketing and sales. Sendoso makes it easy to send truly bespoke gifts, which helps us drive pipeline. -They take all of the hassle out shipping, handling, tracking, and sourcing unique gifts. -Sometimes, it can be hard to come up with creative ideas, and they help with the curation process. ## Sendoso Discussions - [Question about Sendoso use cases](https://www.g2.com/discussions/question-about-sendoso-use-cases) - 1 comment, 1 upvote - [Whats the most creative thing you've used sendoso for?](https://www.g2.com/discussions/37775-whats-the-most-creative-thing-you-ve-used-sendoso-for) - 2 comments, 1 upvote - [How does the integration with Hubspot work?](https://www.g2.com/discussions/25471-how-does-the-integration-with-hubspot-work) - 3 comments, 1 upvote - [What are the limitations of items that can be sent through your platform?](https://www.g2.com/discussions/24149-what-are-the-limitations-of-items-that-can-be-sent-through-your-platform) - 1 comment, 1 upvote - [How can I use this to get more engagement from my "upsell-able" customers?](https://www.g2.com/discussions/how-can-i-use-this-to-get-more-engagement-from-my-upsell-able-customers) - 2 comments, 1 upvote - [View Sendoso pricing details and edition comparison](https://www.g2.com/products/sendoso/reviews?page=86§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+09%3A09%3A23+-0500&secure%5Bsession_id%5D=6c3d5cf8-6f58-4bda-b7bc-0e6c1fe2b046&secure%5Btoken%5D=a825a1eb4ccac1d20fe28ad57864b5e27efb3a8a055472e4802e312549b1dff0&format=llm_user) ## Sendoso Integrations - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Amazon Virtual Private Cloud (Amazon VPC)](https://www.g2.com/products/amazon-virtual-private-cloud-amazon-vpc/reviews) - [Chrome Enterprise](https://www.g2.com/products/chrome-enterprise/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Oracle Eloqua](https://www.g2.com/products/oracle-eloqua/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Sendoso Features **Logistics** - Direct Mail Design - CRM & Marketing Automation Integration - Custom Batch Sizes - Delivery Speed **Platform Basics** - Warehousing - Procurement - Fulfillment - Inventory Management **Platform Basics** - Gift Status Tracking - Budgeting **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance **Marketing Distribution** - Personalized Messaging - Email Campaigns - Direct Mail **Testing & Tracking** - Mailing List Management - Dashboards & Reporting - A/B Testing **Reporting** - Spend - Conversion Rates **Platform Data** - Conversion Rate Measurement **Platform Additional Functionality** - Proof Portal - Budgeting - CRM Integration - Other Integrations - API - Customer Advocacy Integration - Swag Stores **Platform Additional Functionality** - Inventory Management - Warehouse and Fulfillment **Agentic AI - Direct Mail Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integrations** - Marketing Automation Integration - CRM Integration ## Top Sendoso Alternatives - [Reachdesk](https://www.g2.com/products/reachdesk/reviews) - 4.5/5.0 (1,143 reviews) - [Swag Pro (by Swag.com)](https://www.g2.com/products/swag-pro-by-swag-com/reviews) - 4.4/5.0 (354 reviews) - [PFL Direct Mail Platform](https://www.g2.com/products/pfl-direct-mail-platform/reviews) - 4.2/5.0 (173 reviews)