--- title: Sendoso Reviews meta_title: 'Sendoso Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1401 reviews by the users' company size, role or industry to find out how Sendoso works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1401 scale: '5' date_modified: '2026-08-03' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Sendoso Reviews **Vendor:** Sendoso **Category:** [Direct Mail Automation Software](https://www.g2.com/categories/direct-mail-automation) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,401 ## About Sendoso Sendoso is the gifting and direct mail platform that helps revenue teams double win rates, 6x second call rates, and close deals 29% faster. Build highly differentiated and tailor made campaigns to connect deeply with your buyers throughout the customer lifecycle journey and drive more ROI of your sales and marketing dollars. ## Sendoso Pros & Cons **What users like:** - Users find Sendoso very **easy to use** , appreciating its simple setup and enjoyable navigation for gifting. (73 reviews) - Users value the **ability to enhance client relationships** through thoughtful gifting, making personal connections easier. (56 reviews) - Users value the **seamless gifting experience** with Sendoso, enhancing client relationships and supporting personal connections. (53 reviews) - Users value the **personalization** capabilities of Sendoso, enhancing customer relationships through thoughtful, automated gifting solutions. (35 reviews) - Users value the **customization options** of Sendoso, enhancing campaign effectiveness with easy setup and diverse gifting choices. (31 reviews) - Easy Setup (31 reviews) - Integrations (31 reviews) - Experience (30 reviews) - Efficiency (29 reviews) - Users value the **variety of gifting options** on Sendoso, enhancing relationships and improving client engagement remarkably. (28 reviews) **What users dislike:** - Users express frustration over **limited gifting options** on Sendoso, preferring more desirable and international gifts. (21 reviews) - Users experience **limited gifting options** with Sendoso, wishing for more flexibility and variety in gifts available. (18 reviews) - Users find the **usage difficulty** in Sendoso challenging, particularly with initial campaign setup and driving team adoption. (13 reviews) - Users often face **slow shipping** issues, leading to delays and complications in sending gifts internationally. (12 reviews) - Users experience **slow delivery** and fulfillment issues, complicating event planning and causing frustration with inventory management. (11 reviews) - Geographical Limitations (9 reviews) - Limited International Availability (9 reviews) - Email Issues (8 reviews) - Expensive (8 reviews) - Process Difficulty (8 reviews) ## Sendoso Reviews ### 1. Best gifting platform! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2024 **What do you like best about Sendoso?** Sendoso is an extremely straightforward gifting platform for me to send prospects gift cards for taking meetings. **What do you dislike about Sendoso?** This is minor- but it drives me crazy when I generate a $5 gift card, copy the code, and exit out of the pop up with the code and it takes me back to the home page. I wish it would stay on the $5 gifting page for me to keep generating codes for other prospects. **What problems is Sendoso solving and how is that benefiting you?** Gifting to prospects taking a meeting- it increases the amount of demos we give and helps fill our pipeline. ### 2. Very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Sendoso?** It get's prospects to reach back out to you a significant amount of the time **What do you dislike about Sendoso?** Nothing to note that I dislike just yet! **What problems is Sendoso solving and how is that benefiting you?** Customer communication **Official Response from Lauren DiLeonardi:** > Thank you so much for your review! We love to hear that Sendoso helps you cut down the time for prospect email responses 💯 We appreciate your feedback. ### 3. Elevate Your Gifting Game **Rating:** 5.0/5.0 stars **Reviewed by:** Michael S. | Enterprise Business Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** Sendoso is a fantastic platform that simplifies the process of sending personalized gifts and it gets open doors for new prospects. Integrates well with our outreach. **What do you dislike about Sendoso?** Nothing really! I just want people to redeem my gifts more often. **What problems is Sendoso solving and how is that benefiting you?** IT's solving outreach issues where I wasn't able to reach out to clients before. **Official Response from Austin Sandmeyer:** > Hi Michael - thank you for sharing your insights here, so glad to hear of your success! As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 4. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Chris C. | Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sendoso?** There is a wide range of gifts to choose from and they are easy to send and track. **What do you dislike about Sendoso?** Nothing at this time. The ease of use and cost are not an issue. **What problems is Sendoso solving and how is that benefiting you?** All of our promotional products in one space for easy shipping and tracking. ### 5. Flexible Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Sendoso?** Flexible team that has been able to successfully manage and collaborate on our various requests. We rebranded our company and needed to create all new swag and branded merchandise, and the Sendoso team was able to manage all of the incoming requests that came along with this initiative. **What do you dislike about Sendoso?** There are dozens of ways you can procure products and send, it can be difficult to remember which option is best for your use case. Some delays in response times from support team. **What problems is Sendoso solving and how is that benefiting you?** Producing branded products and gifts as we work to backfill our inventory of swag for various events and gifts. ### 6. Great gift giving platform **Rating:** 5.0/5.0 stars **Reviewed by:** Margaret D. | Campaigns Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** My team has used Sendoso for several campaigns, including direct mail offers to customers, gifts to speakers at our events, and sales plays. It's a super useful tool. **What do you dislike about Sendoso?** Not everyone on the team has a license and so when someone else needs to send a gift to a customer through another's license, there's not a good way to create a link for the sender to send the gift themselves without also needing a verification step. **What problems is Sendoso solving and how is that benefiting you?** Sendoso provides gifts and egifts that are necessary for many campaigns that we run. **Official Response from Austin Sandmeyer:** > Hi Margaret - we really appreciate your review and insights. Love hearing about your successes. When it comes to sending on behalf of others, we recently launched a new feature to help with this! (https://www.sendoso.com/resources/blog/%20new-ways-to-gift-at-scale) As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 7. Sendoso Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Sendoso?** I love being able to send a gift with just a few clicks. Things like gift cards and "lunch on me" seem small, but they go a long way in booking inital meetings with perspecrive customers. **What do you dislike about Sendoso?** The website is a bit confusing and it takes a long time to navigate to certain gifts like gift cards. The search function does not always work making it take longer than it should to find certain gifts. **What problems is Sendoso solving and how is that benefiting you?** We have a hard enough time as sales people booking meetings off of cold outreach. Because of Sendoso, I have been able to book 2x meetings than before. Just offering "lunch on me" to bring to our initial meeting has really increased my held meeting rate. Even small things like a coffee for an early morning meeting has helped as well. ### 8. User-Friendly & Immediate Funds **Rating:** 5.0/5.0 stars **Reviewed by:** Christina H. | VP, Media Strategy & Planning, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sendoso?** Sendoso is very user-friendly and love the bulk upload integration. Especially love how quick funds are loaded into your account (immediately) and the AI "PunPal" feature is an added perk. **What do you dislike about Sendoso?** Not appplicable......................... **What problems is Sendoso solving and how is that benefiting you?** Sending incentivized rewards to my team for hard work/help promote work culture ### 9. So Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** Sendoso makes it really easy to give prospects & customers small tokens of appreciation. I love to see their delight when I send them a coffee or treat just for chatting with my company. I use it every time I want to confirm an appointment to ensure the prospects show up to meetings. **What do you dislike about Sendoso?** I'd appreciate more gift card options, but I'm not sure if that is something my company sets. **What problems is Sendoso solving and how is that benefiting you?** Sendoso makes it easy to send propects incentives to boost the chances of them showing up for meetings. **Official Response from Austin Sandmeyer:** > Thank you for sharing your insights here, so glad to hear of your success! You can provision more gift cards through your Sendoso Admin/Manager to ensure you have plenty of options! As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 10. Decent gifting platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sendoso?** Great selection of gifts, easy to set up integrations & campaigns, with quick and friendly support. **What do you dislike about Sendoso?** In Reachdesk, we were able to send giftcards with the same currency to multiple countries. For instance being able to send gift card offers to anyone that uses the Euro using one campaign. Sendoso team said this was coming when we bought, but it's been months with no updates. **What problems is Sendoso solving and how is that benefiting you?** Building goodwill with customer and prospects. Pushing deals down the pipeline. Standing out from our competition. ### 11. Sendoso is amazing!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Maggie K. | account executive, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** The ease of use, timeley deliver, integration with amazon, I use it every day! At our company it is essential to our prospecting. **What do you dislike about Sendoso?** Delivery could be be quicker always but honestly not a lot to complain about **What problems is Sendoso solving and how is that benefiting you?** It is warming up leads for me to call and get the business. **Official Response from Austin Sandmeyer:** > Hi Maggie - thank you for sharing your insights here, so glad to hear of your success and use in prospecting! As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 12. Very Good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** I think it is so helpful to be able to send digital treats all the time! I can customize it as I want and its so easy to use. **What do you dislike about Sendoso?** Sometimes it can be a little bit glitcy within my email and it can not detect email addresses **What problems is Sendoso solving and how is that benefiting you?** It makes it easy for me to easily treat my prospects to a cup of coffee and or send them the thank you gift that we promise them without any hassle and immediately have them able to use it. **Official Response from Austin Sandmeyer:** > We really appreciate your review and your insights! As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 13. Game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Paul R. | SDM, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** I love the ease of use and being able to generate some gift cards for prospects as a thank you for their time. **What do you dislike about Sendoso?** There is nothing I dislike about sendoso **What problems is Sendoso solving and how is that benefiting you?** It's helping us provide a token of appreciation for our prospects and makes it easy to send outreach **Official Response from Austin Sandmeyer:** > Thank you so much for your review Paul - we really appreciate you sharing your insights! As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 14. Super quick responsiveness and turnaround for company swag **Rating:** 5.0/5.0 stars **Reviewed by:** Mary K. | Regional Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Sendoso?** User friendly, lots of variety, ties into my company's systems and inventory. I also like the options for the gifts to send. **What do you dislike about Sendoso?** I have to specify I'm based in the US for each search and it would be nice if it could detect my location. My first send I didn't realize was only available in Colombia, so I had to go back through and resend a differnt gift. Also, the send tracker isn't super intuitive and interactive. **What problems is Sendoso solving and how is that benefiting you?** For me as an end-user, it's a nice, easy-to-use platform for a variety of gifts and swag. ### 15. We use sendoso for all sends, internal and external! **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren H. | B, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** I like how i can see if people click on the link and it gives us an option to enable a meeting **What do you dislike about Sendoso?** not enough options of things to send for gifts **What problems is Sendoso solving and how is that benefiting you?** Getting prospects for apt to meet with us and gets people excited internally for rewards. **Official Response from Austin Sandmeyer:** > Hi Lauren - thank you for sharing your insights here, so glad to hear of your success! Your admin/manager can provision additional gifts to send. With over 4,000 marketplace items and more being added daily, they can provision additional options to get you rolling! As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 16. Sendso....the easy way to get sets **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** I enjoy using Soso as it is a very simple program to use. All of my prospects are appreciative when they get a nice little gift card from me. I use this on a daily basis. It is vital to my success. **What do you dislike about Sendoso?** One thing I don't love is when I create a shareable link it automatically sends them an email anyways. I would like my communication to be solely from me. **What problems is Sendoso solving and how is that benefiting you?** Show rate of meetings. It incentivizes prospects to jump on the meeting. **Official Response from Austin Sandmeyer:** > Thank you so much for your review! We love to see it! Can you please contact our team at marketing@sendoso.com regarding the shareable link sending an email out automatically? We'd love to troubleshoot this with you. As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 17. Sendoso is the best reminder for a meeting **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie S. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sendoso?** I like to send coffees to my customers as reminders for meetings. Its always such a great hit. **What do you dislike about Sendoso?** I wish there was more selection on things I can send. not everyone likes coffee. **What problems is Sendoso solving and how is that benefiting you?** higher meeting show ratio ### 18. Creates excellent customer relationships **Rating:** 5.0/5.0 stars **Reviewed by:** Patricio M. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Sendoso?** I love how much of an impact these gifts are making on current and prospective customers. Current customers instantly feel apart of our team when they receive company swag within a day of signing. Prospective customers appreciate the effort and Sendoso helps us get creative. **What do you dislike about Sendoso?** I wish Sendoso had a simpler UI. Switching between tabs constantly prevents me from getting the whole scope of what I can send. **What problems is Sendoso solving and how is that benefiting you?** Sendoso ultimately helps build pipeline. By fostering a better relationship with current and prospective customers, this can create potential for new revenue. ### 19. Great easy way to reach prospects and customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** Easy to use, lots of options across gift type and even company / product specific touches to choose from, have the ability to choose how the gift is messaged and used, either for an early stage prospect to help get a meeting or to help nurture a prospective customer in an active deal cycle, revive not now opps and overall be a "thinking of you" platform reps can leverage. **What do you dislike about Sendoso?** Cannot say I have come across any dislikes. Am fortunate my company invests in the tool. **What problems is Sendoso solving and how is that benefiting you?** It's a "thinking of you platform" and so it allows a new way to interact with prospects that is easy to initiate no matter what phase of the sales process and lifecycle. **Official Response from Austin Sandmeyer:** > Thank you for sharing your success with Sendoso! We love to hear it. As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 20. Sendoso for Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Emma M. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** I like to incentivize partners with gifts and give them to my customer base for appreciation! **What do you dislike about Sendoso?** I wish there were more options for things to send sometimes! **What problems is Sendoso solving and how is that benefiting you?** This helps me secure more meetings with both prospects and enhance relationships with current customers. ### 21. Short and simple to send gifts **Rating:** 5.0/5.0 stars **Reviewed by:** Carolina R. | SDR, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sendoso?** That the link is personal and very easy to send a gift **What do you dislike about Sendoso?** I like everything, except when it kickes me out but it is for safety **What problems is Sendoso solving and how is that benefiting you?** An incentive for my prospects to join my meetings ### 22. Helpful in cultivating new POC buy-in for partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Sendoso?** Sendoso helped me to smooth out tension in a new relationship with a POC who was not the buyer of our product and came to the project months after starting. It was a vote of confidence and trust that we are their vendor or choice and as invested in the partnership as they are. Sendoso helped me to send this quickly, with a tailored message, and I received gratitude back from my POC after shipping. **What do you dislike about Sendoso?** Sendoso is meeting my needs at this time; no complaints. **What problems is Sendoso solving and how is that benefiting you?** Sendoso helps us not only to say "thanks" for the investment in our product, it also helps us to mark milestones (moving out of onboarding/deployment), etc. It's a way of thanking everyone for their investment in the project and partnership. ### 23. It's great to have the possibility to send gifts easily to my customers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2024 **What do you like best about Sendoso?** Simple to use Have the possibility to ask the customer to fill the delivery details by himslef Large options for gifts Tracking the delivery status **What do you dislike about Sendoso?** It happened to me that a customer filled his address and the country was not available for delivery of the specific gift. The customer didn't receive it and I didn't know why **What problems is Sendoso solving and how is that benefiting you?** Send gifts to customers for motivation/milestone completion ### 24. sending gifts to prospects & customers with personal messages has built trust & strong relationships **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie M. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sendoso?** The ease of sending directly through our sales platfrom. I choose an item that means something specific to my prospect or customer. For example, if I know they have a dog, I send a petco gift card, etc. **What do you dislike about Sendoso?** I'm not sure that I have anything negative or any thing that I'd like to improve. **What problems is Sendoso solving and how is that benefiting you?** Sendoso hasn't necessarily solved problems, but sending gifts has helped minimize effects of a dissatisfied customer ### 25. Fun and diverse touch that get results **Rating:** 4.0/5.0 stars **Reviewed by:** Libby F. | Director of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Sendoso?** Sending a Sendoso package to prospective customers consistently generates a positive response, providing a fresh and engaging way to reach out beyond the typical, uninspired "just following up" emails. With a vast selection of items available in the marketplace and the added personal touch of handwritten notes, Sendoso has been a game-changer for our sales team, significantly shortening our sales cycle. **What do you dislike about Sendoso?** The reporting is pretty horrible. You have to build these weird lists in hubspot and it's nto very detailed **What problems is Sendoso solving and how is that benefiting you?** Speeding up the sales cycle and diversifying the "touch" in a sales cycle ### 26. Great way to show appreciation! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Sendoso?** Sendoso is great for getting sales prospects to feel like you care about them in a world that has heavy sales outreach. When a prospect tells you something small about their personal life and then you follow-up by sending something to celebrate a small win, it strengthens the relationship. It's very easy to use, and very easy for the recipient to claim the gift as well. **What do you dislike about Sendoso?** It's sometimes a bit hard to find the gift I am looking for in the search engine, and there is a lack of variety in physical gifts vs gift cards, but overall very happy. **What problems is Sendoso solving and how is that benefiting you?** Sendoso solves the issue of having prospects attend sales calls. When the relationship is strengthened by a personal touch, it helps tenfold! ### 27. LOVE Sendoso! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Sendoso?** I highly recommend Sendoso to any company looking for creative ways to show appreciation to customers and impress prospects. My SDR team loves it—it’s sparked a level of creativity we didn’t even know we had! **What do you dislike about Sendoso?** Nothing I can think of. Sometimes the prospects do not select to receive their gift but that is on the individual, not Sendoso. **What problems is Sendoso solving and how is that benefiting you?** It is creating a warm, inviting and considerate buying experience for potential and current customers. ### 28. It sure sends - and it's "oso" good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** you sure do put in an address and it sure does send the gift you choose to that address. I appreciate the batch csv functionality to do bulk sends **What do you dislike about Sendoso?** sometimes a prospect doesn't automatically decide to book a meeting on my calendar on their own time after I send them a gift. sendoso should allocate some resources to solving human free will and the problem of evil **What problems is Sendoso solving and how is that benefiting you?** break through the noise to connect with prospects ### 29. A solid product that has room to grow **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** Sendoso allows us to send meanginful gifts to our most valuable customers. I appreciate the wide variety of sending options and that it caters to sends around the globe. **What do you dislike about Sendoso?** The platform can be a little clunky to navigate but once you get the hang of it's nuances it's not a huge deal. **What problems is Sendoso solving and how is that benefiting you?** We need a way to meaingfully thank our customers for participating in our marketing activities and Sendoso allows us to do that **Official Response from Austin Sandmeyer:** > Thank you so much for your review and sharing your insights! We strive to continue improving and would love to hear your feedback on how we can best improve the platform experience. We have been launching updates every month to continue creating the best experience we can and would love to hear how we can improve for you! Send us an email at marketing@sendoso.com with your thoughts. ### 30. The best way to get things moving **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sendoso?** Sendoso is extremely helpful when it comes to getting action from a customer or even just showing your appfeciation to someone. **What do you dislike about Sendoso?** There is not much to dislike, I wish I didn't have a limit on the amount I could give! **What problems is Sendoso solving and how is that benefiting you?** Sendos helps drive appreciation to customers, activity, responses from individuals that may not have responded before, and more more to help drive better relationships and faster sales. ### 31. 1 year with Sendoso **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sendoso?** Easy to use, visibility with inventory and shiping **What do you dislike about Sendoso?** Warehouse turn around times, no visibility into how things are being packed, and the cost to pick and pack was surprising and not something that was openly talked about in our onboarding. 3rd party warehouse cost was in the fine print, not the best customer experience and destroyed our budget. **What problems is Sendoso solving and how is that benefiting you?** Saving time, not having to ship from our facilities ### 32. Meeting insurance = Sendoso **Rating:** 5.0/5.0 stars **Reviewed by:** Cat R. | AE, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** I love that I can easily shoot out a Sendoso gift to prospects to ensure they will come to a meeting! A small gesture like a gift card goes a long way! **What do you dislike about Sendoso?** I do not like how long it takes to get items delivered or how expensive it makes my amazon purchases. **What problems is Sendoso solving and how is that benefiting you?** Problem: getting prospects attentnion or getting them to show up to a meeting. Solution: sending a sendoso gift card or gift **Official Response from Austin Sandmeyer:** > Hi Cat - love your review and really appreciate you sharing your insights. Regarding your delivery timelines, I would love to dig in there we have an average shipment SLA of ~2 days so things should be getting in and out, but would love to ensure nothing is going wrong. Feel free to shoot me an email at austin.s@sendoso.com so I can review! As a reminder if you ever have shipment delays feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 33. Sendoso program for sales **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sendoso?** There are SO many options for gifting, you can find an appropriate gift for anyone. It's also very easy to send e-gifts. Our rep is very responsive and helpful! **What do you dislike about Sendoso?** I think that the reporting features could be a bit better. **What problems is Sendoso solving and how is that benefiting you?** When we need to gift customers we can easily send them a nice gift through Sendoso. Our sales team also using Sendoso as an additional touchpoint. ### 34. Positive Experience with Sendoso **Rating:** 4.5/5.0 stars **Reviewed by:** ava w. | People Operations Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Sendoso?** Sendoso is helpful to send speedy, thoughtful gifts. There are plenty of options of to tailor specific gifts for different occasions. **What do you dislike about Sendoso?** I have had issues creating Ship Requests. **What problems is Sendoso solving and how is that benefiting you?** Speed of sending gifts. ### 35. Love Sendoso! **Rating:** 5.0/5.0 stars **Reviewed by:** Madeline F. | Client Partner, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** Super user friendly and lots of available options. **What do you dislike about Sendoso?** Wish we could shop for the products ourselves vs having to contact our Sendoso rep. **What problems is Sendoso solving and how is that benefiting you?** It is a great touch point in my sales journey! **Official Response from Austin Sandmeyer:** > Hi Madeline - thank you for sharing your insights here we love to hear you are having success! We launched our Senders Marketplace which can be turned on for you so that you can shop for yourself vs through your admin. Connect with your admin to learn more. As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 36. We all use Sendoso **Rating:** 5.0/5.0 stars **Reviewed by:** Matt Z. | Account Executive , Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Sendoso?** Sendoso is the best for sending gifts. At Gong we only use Sendoso and its been a huge help in booking new meetings, getting folks excited, and helping with deal momentum. Sendoso is easy and fun to use. **What do you dislike about Sendoso?** Sendoso is a great platform, but sometimes gifts can take a while to arrive. **What problems is Sendoso solving and how is that benefiting you?** Sendoso solves the issue of breaking through the noise when prospecting. It helps you standout from all the other prospecting. **Official Response from Lauren DiLeonardi:** > Matt, thanks for the awesome feedback! We’re thrilled Sendoso is helping Gong book meetings and build momentum. We’re always looking for ways to improve the overall experience and appreciate your continued support and feedback! ### 37. Sendoso Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Valeria T. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** I like it's a great wat to ensure my prospects recive something and value it a bit more **What do you dislike about Sendoso?** nothing to dislike, it's been an amazing eperince **What problems is Sendoso solving and how is that benefiting you?** Less no show's on discovery calls **Official Response from Austin Sandmeyer:** > Hi Valeria - thank you for your review! We really appreciate it. As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 38. Exciting, Effective and Fun **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** My favorite part is the integration to our sales tools, makes creating and sending gifts a breeze. **What do you dislike about Sendoso?** No dislikes with Sendoso, we have limited capabilities as an organization that I would prefer to change so we can use the Amazon integration and more exciting gifts. **What problems is Sendoso solving and how is that benefiting you?** Breaking into cold prospects - this strategy allows a unique touch point to tap into prospects we wouldnt be able to connect with otherwise. ### 39. Very customizable platform for giving! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sendoso?** It's great that you can send items from Amazon and other vendors. Great selection of choices. Also incredibly easy to integrate with other platforms. **What do you dislike about Sendoso?** I find I only use it occassionally as some of the prices of items seems out of the norm. But gifts cards are gold so i usually send those! **What problems is Sendoso solving and how is that benefiting you?** Helps gets prospects engaged. A great way to incentivise. ### 40. Make your clients smile **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sendoso?** It is easy to quickly send a thank you gift card to clients. **What do you dislike about Sendoso?** It would be nice to have a little more variety on the gift card options. **What problems is Sendoso solving and how is that benefiting you?** Everyone loves to get something for free. Sending a gift card for coffee or a small item helps connect us to our clients and aids in having our clients remember our organization over others. ### 41. Love using Sendoso for our Field Marketing campaigns **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2024 **What do you like best about Sendoso?** It's very user friendly for non-technical marketing folks like myself. It's also quick to use and set up a campaign, and love the variety of gifting options it provides (both digital and physical gifts). **What do you dislike about Sendoso?** Sometimes shipping can take a while - I am used to Prime shipping times on Amazon. **What problems is Sendoso solving and how is that benefiting you?** It's helping me easily send digital gift cards for our lunch and learn webinars that we host often. ### 42. Great platform for delighting colleagues and customers alike. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Sendoso?** The variety of options in the Marketplace has been of value. Their curration has led to me discovering options I would have never on my own. **What do you dislike about Sendoso?** The UI is hard. It takes a learning curve to actually send things. I'm not sure I even have it completely figured out to maximize what I'm trying to do, but I've go tit working enough of the way for now. **What problems is Sendoso solving and how is that benefiting you?** Sendso is currating gift giving and incentives beyond what I have time and compacity to do. They are bringing a unique purpose and product made acccessible through their platform. ### 43. Awesome tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2024 **What do you like best about Sendoso?** I use Sendoso as an SDR and regularly send gifts to prospective clients, past customers, or current opportunities. It's been a great tool for helping build new pipeline. There's also a lot of different options for what you can send. **What do you dislike about Sendoso?** The gifts expire in 7 days, but I wouldn't mind if it they were available to prospects for longer. **What problems is Sendoso solving and how is that benefiting you?** Helping me book more meetings with clients ### 44. Great experience **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda H. | Agency Partnerships Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Sendoso?** Sendoso has a super seamless user experience. When I'm ready to gift, it takes just a few clicks and my prospects love the presents! **What do you dislike about Sendoso?** None at this time! I'm enjoying the platform and haven't had any issues. **What problems is Sendoso solving and how is that benefiting you?** My main use case for sendoso is engaged prospects who haven't made the leap into booking a demo. When I offer up a gift through sendoso, I'm seeing a great rate at conversion from these prospects. ### 45. Sendoso is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** I love that Sendoso helps me build stronger relationships with my clients! My clients love getting a little treat :) **What do you dislike about Sendoso?** Sometimes the integration with HubSpot is slow or does not work **What problems is Sendoso solving and how is that benefiting you?** Sometimes it is hard to send follow-ups via email and Sendoso allows for another communication channel with clients! Allows me to get another touch on them and create a strong relationship. ### 46. Good customer service with an easy way to send gifts to prospects! **Rating:** 4.0/5.0 stars **Reviewed by:** Sam V. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** The ease of use and the customer service **What do you dislike about Sendoso?** The UI could be a little better in the tracker page **What problems is Sendoso solving and how is that benefiting you?** Reaching customers and prospects **Official Response from Austin Sandmeyer:** > Hi Sam - appreciate your review and your insights here. As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 47. Enhnaces the customer experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Sendoso?** Ease of use and integration with the company CRM. **What do you dislike about Sendoso?** There is not anything that I dislike. Thank you. **What problems is Sendoso solving and how is that benefiting you?** Sending a Sendosos gift prior to an appointment is a great reminder for the attendees. It's great tool to show people that you care for them and value their time. Sendoso gifts helps enhance relationships with customers. ### 48. Love sending personalized touches that stand out **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sendoso?** The smart search is a great tool! It adds a personalized touch to outreach that makes you stand out. **What do you dislike about Sendoso?** I wish it was easier to connect through Amazon and have people redeem more. **What problems is Sendoso solving and how is that benefiting you?** Making it easy to send prospects personalized gifts in hopes for some of their time to learn about Cresta ### 49. Sendoso helps close, engage, and retain business. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Sendoso?** I like everything about sendoso. The ease of use is number 1... Within minutes I can send a great giftcard / reward to our target accounts, current accounts, or accounts we are trying to gain more revenue from. The mulitple choices of reward give myself, and the rep whatever they want in most cases. I would recommend this to anyone in sales or business role. **What do you dislike about Sendoso?** The only "downside" of the service is lack of options. 95% of reps enjoy the Amazon / Starbucks giftcards, but I have had some ask for options not available. **What problems is Sendoso solving and how is that benefiting you?** I feel like I listed these in the prior answer. However, Sendoso has helped me land multiple meetings. I have used it as a "promo" with target accounts / accounts we currently do business with. To put it short... Sendoso helps close business, and increase my commissions. ### 50. Awesome and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sendoso?** Sendoso is very easy to use and always works without problem. I am able to get links for clients with speed and ease. I use Sendoso almost everyday. **What do you dislike about Sendoso?** Nothing that comes to mind. I think everything is great. **What problems is Sendoso solving and how is that benefiting you?** It provides my clients incentives to move forward with us in meetings. ## Sendoso Discussions - [Question about Sendoso use cases](https://www.g2.com/discussions/question-about-sendoso-use-cases) - 1 comment, 1 upvote - [Whats the most creative thing you've used sendoso for?](https://www.g2.com/discussions/37775-whats-the-most-creative-thing-you-ve-used-sendoso-for) - 2 comments, 1 upvote - [How does the integration with Hubspot work?](https://www.g2.com/discussions/25471-how-does-the-integration-with-hubspot-work) - 3 comments, 1 upvote - [What are the limitations of items that can be sent through your platform?](https://www.g2.com/discussions/24149-what-are-the-limitations-of-items-that-can-be-sent-through-your-platform) - 1 comment, 1 upvote - [How can I use this to get more engagement from my "upsell-able" customers?](https://www.g2.com/discussions/how-can-i-use-this-to-get-more-engagement-from-my-upsell-able-customers) - 2 comments, 1 upvote - [View Sendoso pricing details and edition comparison](https://www.g2.com/products/sendoso/reviews?page=7§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+09%3A39%3A24+-0500&secure%5Bsession_id%5D=a86ec648-1f94-4d68-b6cd-4cb96e2e1a14&secure%5Btoken%5D=3ed37075ac5b85574284f737803922084ddda90593836dbf2c5d603b7dceaded&format=llm_user) ## Sendoso Integrations - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Chrome Enterprise](https://www.g2.com/products/chrome-enterprise/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Oracle Eloqua](https://www.g2.com/products/oracle-eloqua/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Sendoso Features **Logistics** - Direct Mail Design - CRM & Marketing Automation Integration - Custom Batch Sizes - Delivery Speed **Platform Basics** - Warehousing - Procurement - Fulfillment - Inventory Management **Platform Basics** - Gift Status Tracking - Budgeting **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance **Marketing Distribution** - Personalized Messaging - Email Campaigns - Direct Mail **Testing & Tracking** - Mailing List Management - Dashboards & Reporting - A/B Testing **Reporting** - Spend - Conversion Rates **Platform Data** - Conversion Rate Measurement **Platform Additional Functionality** - Proof Portal - Budgeting - CRM Integration - Other Integrations - API - Customer Advocacy Integration - Swag Stores **Platform Additional Functionality** - Inventory Management - Warehouse and Fulfillment **Agentic AI - Direct Mail Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integrations** - Marketing Automation Integration - CRM Integration ## Top Sendoso Alternatives - [Reachdesk](https://www.g2.com/products/reachdesk/reviews) - 4.5/5.0 (1,143 reviews) - [Swag Pro (by Swag.com)](https://www.g2.com/products/swag-pro-by-swag-com/reviews) - 4.4/5.0 (354 reviews) - [PFL Direct Mail Platform](https://www.g2.com/products/pfl-direct-mail-platform/reviews) - 4.2/5.0 (173 reviews)