Edit

AE

Verified User in Education Management

Small-Business (50 or fewer emp.)

1/20/2021

"Sendlane review"

3.5/5

What do you like best about Sendlane?

Easy to understand layout

Intuitive set up

Clean functionality Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

Pricing, low tier removed

limited integration to clickbank Review collected by and hosted on G2.com.

Response from Mariesa Portmann of Sendlane

edit

Hello! Thanks so much for taking the time to leave us a review. It's great to hear you're enjoying the intuitive and clean UI - we like to think it's pretty sleek too. :) I appreciate the feedback on our ClickBank integration as well. That is certainly an integration our Product team can explore strengthening for users like you. I have passed that feedback along to them. We appreciate your partnership, thanks again!

Cheers,

Mariesa, Director of Customer Success

UC

Verified User in Consumer Electronics

Small-Business (50 or fewer emp.)

1/20/2021

"Integrete with Miva, very useful and reasonable price"

4.5/5

What do you like best about Sendlane?

Integrate with our platform Miva, has great features for email marketing Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

I can't think of anything negative about Sandline Review collected by and hosted on G2.com.

Response from Mariesa Portmann of Sendlane

edit

Hello! Thank you for sharing your feedback about your experience with Sendlane. We are glad to hear you've been enjoying many of our features, including our unique integration with Miva. We appreciate the advocacy and look forward to continued success in our partnership together. Thanks, again!

Cheers,

Mariesa, Director of Customer Success

UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

1/23/2021

"Other than the pricing I am quite satisfied"

3.5/5

What do you like best about Sendlane?

Timing of broadcasts and record of them. Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

Pricing structure. Minimum 5000 subscribers? Review collected by and hosted on G2.com.

Response from Mariesa Portmann of Sendlane

edit

Hi there! Thanks so much for taking time to share about your experience with Sendlane. We are so glad you've found a solution for sending out your daily emails and the send time optimization of these emails is providing value. I have received your feedback on the pricing structure as well; we have not had to adjust our pricing for our customers in over 22 months and it is our commitment to continue offering a best-in-class product at a competitive cost for our customers. :)

We appreciate you choosing Sendlane, and look forward to continuing to drive value and growth for your business!

Cheers,

Mariesa, Director of Customer Success

DG

Dalas G.

Small-Business (50 or fewer emp.)

4/18/2020

"A Perfect Email Marketing"

5/5

What do you like best about Sendlane?

This is a very clear and impressive email marketing tool. I like it for the way it helps us have neat and clear email campaigns and marketing automation. It's much of an affordable service too. Quite flexible with its pricing. Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

There is literally nothing that is wrong with this solution. It is flawless. Review collected by and hosted on G2.com.

Response from Sonya Pelia of Sendlane

edit

Hi Dalas: Thank you for calling Sendlane flawless! We think the same! But, seriously, thank you so much for taking the time to review the platform. We appreciate it deeply. Best, Sonya. VP Marketing

UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

4/3/2020

"Gets the Job Done"

3.5/5

What do you like best about Sendlane?

Sendlane has an incredible team behind it that is extremely responsive and always super helpful. They are clearly working hard to make Sendlane a better product every day. Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

The email builder itself can be a bit glitchy at times. However, it's designed for simplicity and their team is constantly working to improve the product. Review collected by and hosted on G2.com.

Response from Sonya Pelia of Sendlane

edit

Thank you for taking the time to review Sendlane. The team appreciates it very much. We are continuing to the improve the interface and hopefully the glitches you have experienced have gone away. Best, Sonya

UC

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

10/2/2018

"Exactly what I was looking for"

5/5

What do you like best about Sendlane?

The interface is incredibly intuitive. Email service providers can be quite complex, but with SendLane, I was able to figure out how things worked almost immediately. It's very easy to get started, if you're new to email service providers, or moving over from another one, you'll definitely be pleased with how easy it is to get started. The customer support is the best I've ever seen on any email platform, and believe me, I've used a lot of them.

Another feature I really like, is how it will give you the ability to do automatic list hygiene. This was incredibly tedious to deal with on other platforms. Now, I can automatically segment out my inactive subscribers on my list. Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

So far I have not encountered anything I particularly dislike. Review collected by and hosted on G2.com.

Recommendations to others considering Sendlane:

I'd recommend them... good deliverability, very easy to get started, good customer support. Review collected by and hosted on G2.com.

What problems is Sendlane solving and how is that benefiting you?

Deliverability. With SendLane, I'm getting open rates that are much higher than I was getting with other platforms. Review collected by and hosted on G2.com.

Response from Sonya Pelia of Sendlane

edit

So great to hear you are gettng higher open rates! Thank you for taking the time to review Sendlane. We appreciate it very much! Best, Sonya

CM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

9/25/2018

"Sendlane is a beast for email delivery and automation."

5/5

What do you like best about Sendlane?

I love Sendlane! Been a client for over a year now and there’s nothing short of what this platform can do. It’s ultra robust and give me the power I need for my business and getting more data. The automation is easy to build, the segmentation is deep and the email builder is easy for non-technical folks like me. They gave me the power that usually requires an expensive $100k+ a year tool like Salesforce or Bronto.

The email delivery is amazing and so is the support. We were able to increase our email open rates by over 25% - this is due to following the direction of the support team as we took on their recommendations. Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

I can't really say anything at the moment. Their support has been A+ and their platform features and functionalities are incredible especially at the price point in comparison to their competition. Review collected by and hosted on G2.com.

Recommendations to others considering Sendlane:

I highly recommend you use it. One thing that was important for us was support. The support with SendLane has been the best we've deal with so it has removed a lot of headaches we've I highly recommend you use it.

One major challenge in the past is moving an email list to another providor has been challenging. With Sendlane the team helped us and I cannot think of how they could have made it easier. They were there to help us every step of the way and even recommended ways for us to optimize our email delivery, so we had an increase in our open rates by over 25% when we moved our list to their platform. Review collected by and hosted on G2.com.

What problems is Sendlane solving and how is that benefiting you?

Automation and deep segmentation to build out audiences as it's important for our message to be crystal clear to our customers as we have them across a multitude of different audiences and verticals.

When we first moved over we were able to increase our email open rates by 25% - so this was hugely beneficial for us. The Sendlane support team and their attention to detail really stood out to us as we've tried a number of different platforms to help us with our email delivery and so far our experience with Sendlane has been remarkable. Review collected by and hosted on G2.com.

Response from Sonya Pelia of Sendlane

edit

Thank you for the amazing review of Sendlane. We appreciate it very much. So good to hear that your open rates have increased over 25% and our solution has the power of hugely more expensive solutions. Best, Sonya

RD

Ricco D.

CEO & Founder

Marketing and Advertising

Small-Business (50 or fewer emp.)

10/1/2018

"Sendlane support and deliverability are world-class."

5/5

What do you like best about Sendlane?

We appreciate the fact that the Sendlane support team is extremely knowledgeable and really take the time to assist with any issues. In addition, the leadership team is just as responsive. It's not very often that you are able to get in contact with the CEO of company to discuss strategy. They are really vested into the success of their users and it shows. We have been very satisfied with our experience so far and look forward to continue to grow our business relationship with them. Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

There's nothing to dislike. Their software gets the job done and enables us to keep our clients satisfied. Review collected by and hosted on G2.com.

Response from Sonya Pelia of Sendlane

edit

Hi Ricco: Thank you for taking the time to give Sendlane such a stellar review! Deeply appreciate it. We care about our customers very much. Best, Sonya

MW

Misha W.

Busser

Marketing and Advertising

Small-Business (50 or fewer emp.)

9/28/2018

"The best e-mail autoresponder service out there. "

5/5

What do you like best about Sendlane?

The combination of the simple to use interface and "commonsenseness" of the software, combined with it's advanced and powerful features makes it a complete home run.

The automations that it comes with are as good as many advanced CRMS, but you can get it at half the cost, and you get all of the power of the best e-mail provider around. Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

That I don't think it would be possible to compete with them even if I wanted to. :) Review collected by and hosted on G2.com.