--- title: Sendlane Reviews meta\_title: 'Sendlane Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 79 reviews by the users' company size, role or industry to find out how Sendlane works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 79 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Sendlane Reviews & Product Details Truly unified email, SMS, reviews, and forms. Transparent pricing, effortless migration, round-the-clock support, and an ever-evolving product designed to help merchants drive revenue. Ready to take a test drive? Get your free 60-day trial of Sendlane today, no credit card required! * * * Seller [Sendlane](https://www.g2.com/sellers/sendlane) Discussions [Sendlane Community](https://www.g2.com/products/sendlane/discuss) Languages Supported English Solution Type All-in-One Overview by Jimmy Kim (CEO & Co-Founder @ Sendlane) Show More ## Pricing Pricing provided by Sendlane. ### 60-Day Free Trial Free ### Professional Starting at $600.00 500000 Emails Per Month [ View More Pricing Information ](https://www.g2.com/products/sendlane/pricing) ## Top-Rated Alternatives [ ![Klaviyo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Klaviyo") Klaviyo 4.6/5(1,360) ](https://www.g2.com/products/klaviyo/reviews) [ ![ActiveCampaign](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ActiveCampaign") ActiveCampaign 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews) [ ![Omnisend](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omnisend") Omnisend 4.6/5(1,261) ](https://www.g2.com/products/omnisend/reviews) [ View All Alternatives ](https://www.g2.com/products/sendlane/competitors/alternatives) ## User Insights Average based on 79 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Sendlane Integrations (3) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Gleam ](https://www.g2.com/products/gleam/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews) Show More ![Lakshya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lakshya S.") LS Lakshya S. Head of Growth Small-Business (50 or fewer emp.) 12/15/2025 "Powerful Automation Features, But UX Feels Outdated" 3.5/5 What do you like best about Sendlane? Behaviour driven automation - Sendlane analyzes the behaviour on data points and lets you use that data to trigger highly relevant emails and SMS messages. It makes the automation much easier. Review collected by and hosted on G2.com. What do you dislike about Sendlane? UX seems quite outdated and the price is quite high for startups. Review collected by and hosted on G2.com. What problems is Sendlane solving and how is that benefiting you? Sendlane solves the problem of disconnected email, SMS, and user behavior. It lets me trigger campaigns based on real actions instead of static lists, which cuts down a lot of manual work. This helps me move faster, test more ideas, and run more relevant campaigns without scaling the team or overcomplicating things. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jayesh J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayesh J.") JJ Jayesh J. IT Manager Small-Business (50 or fewer emp.) 9/30/2025 "Easy to use and powerful automation" 4/5 What do you like best about Sendlane? It’s simple to set up, and the automation + segmentation make campaigns really effective. Support is quick and helpful. Review collected by and hosted on G2.com. What do you dislike about Sendlane? Pricing is a bit high, and some advanced features take time to learn. Review collected by and hosted on G2.com. What problems is Sendlane solving and how is that benefiting you? Sendlane helps me manage email and SMS in one place, saving time and keeping campaigns organized. The automations handle follow-ups and customer journeys, which improves engagement and frees me up to focus on growth. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Mahmoud A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mahmoud A.") MA Mahmoud A. manger Market Research Small-Business (50 or fewer emp.) 6/10/2025 "The most powerful if you want to market your product via email" 5/5 What do you like best about Sendlane? We needed a platform that could handle both email and SMS seamlessly, and Sendlane delivered. The automation and segmentation tools let us send the right message to the right people at the right time, and we’ve seen a real impact on customer engagement and sales. Their support team is fast, helpful, and knows their stuff. If you’re looking for . Review collected by and hosted on G2.com. What do you dislike about Sendlane? Aside from the problem that pre-scheduled campaigns don't send on time and have to be sent manually, Review collected by and hosted on G2.com. What problems is Sendlane solving and how is that benefiting you? F.e. once you have account with your email, its not possible to get user role for other account (even if the previous account was deleted). Product manager told us it was possible, support on chat told us its not possible because it is the way how their system works. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile ![Christopher Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher Y.") CY Christopher Y. Operations Manager Small-Business (50 or fewer emp.) 8/1/2024 "Excellent email platform" 5/5 What do you like best about Sendlane? Sendlane provides a top-notch email system with excellent product and customer integration to our shopping cart. The support is like nothing I have ever experienced with a SAAS company. The email builder is easy to use and provides many options for customizing the look of your emails. The cost for us was better than Klayvio with much better support, we actually have our own rep we can contact about specific questions and the technical support chat is very fast and helpful. The transition from Klayvio was handled very well. They built out some of our previous automations and helped warm up the list to ensure a smooth transition. I would highly recommend. Review collected by and hosted on G2.com. What do you dislike about Sendlane? Sometimes the email builder can be a little buggy. Review collected by and hosted on G2.com. What problems is Sendlane solving and how is that benefiting you? Makes it easy for us to send regular marketing emails to our customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Dan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan P.") DP Dan P. Small-Business (50 or fewer emp.) 2/23/2024 "Excellent communications tool for businesses that want to scale" 5/5 What do you like best about Sendlane? I switched to Sendlane 6 months ago from a competing product. What drew me to Sendlane was the straightforward approach to email communication. They had all the features I wanted and it was easy to get started. The customer service is also top notch. They helped me warm up my list and get my automations set up. I like that I can create automations based on e-commerce activity or any other behavior on my website (such as known subscribers visiting a particular page on my site). The education they provide on how to build better email communication content is fantastic too. I use their API extensively and like that I can code my own custom workflows from my custom application. Review collected by and hosted on G2.com. What do you dislike about Sendlane? They used to have a dedicated account representative for their entrprise customers (I'm on an enterprise plan), offering monthly 1:1 calls to review your account and deliverability. They took away that service shortly after I signed up. Review collected by and hosted on G2.com. What problems is Sendlane solving and how is that benefiting you? Sendlane helps get my message in the inbox of my audience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AK Andie K. Sr Manager CRM/Lifecycle Small-Business (50 or fewer emp.) 3/2/2024 "The biggest gamechanger!" 5/5 What do you like best about Sendlane? This platform has been the biggest difference maker for us! Having everything so seamlessly integrate from Shopify ensures that our strategy is the most effective. In addition, the overall implementation and level of support/service is unmatched! I have experienced ESP transitions with all of the big players in the ESP game and I have never experienced a transition this easy Review collected by and hosted on G2.com. What do you dislike about Sendlane? Some of the load times are a bit slower but that is something we can deal with given the increase in performance we are seeing from using Sendlane Review collected by and hosted on G2.com. What problems is Sendlane solving and how is that benefiting you? The biggest solve for us has been the ease of integration with Shopify! Having all users historic purchase history to segment off of is paramount! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![David K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David K.") DK David K. Small-Business (50 or fewer emp.) 3/18/2024 "Top Notch Customer Service, Great Value and Overall Great Product" 4.5/5 What do you like best about Sendlane? Sendlane is by far one of the best values out there for any business that is using an e-mail marketing service. The combination of features, customer service, and price make it very attractive. Review collected by and hosted on G2.com. What do you dislike about Sendlane? Sendlane is still a relatively new e-mail marketing service so at times there can be some hiccups but the team is fast to fix them and takes feedback seriously. Review collected by and hosted on G2.com. What problems is Sendlane solving and how is that benefiting you? We use Sendlane for e-mail and SMS marketing. We run an e-commerce business and e-mail and SMS marketing is essential. Sendlane does an excellent job of being the perfect combination of price, fantastic customer service, and product features. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Julio M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julio M.") JM Julio M. Small-Business (50 or fewer emp.) 1/23/2024 "Sendlane has been a great cost-effective alternative to Klaviyo." 4/5 What do you like best about Sendlane? The customer support at Sendlane is unparalleld. Their onboarding process will help you transition over and their success team ensure continued support. It really feels like they want to grow in partnership with their users. They've also listened to my product feedback and implemented new features based off it. Review collected by and hosted on G2.com. What do you dislike about Sendlane? The platform still has ways to go to match the robustness of a Klaviyo but it is making great strides towards that. Review collected by and hosted on G2.com. What problems is Sendlane solving and how is that benefiting you? Sendlane helps us talk to our customers vis email and SMS while making sure we don't over message them by having these two channels under the same roof. Review collected by and hosted on G2.com. Show More Response from Delaney Ewing of Sendlane [Editedit](https://www.g2.com/survey_responses/sendlane-review-9142699/official_response/edit) Thank you so much for sharing your positive experience Julio! We're thrilled to hear that our customer support through the onboarding process made a positive impact on your transition. Your feedback is greatly appreciated, and we're genuinely excited to continue growing in partnership with users like you. Rest assured, we're diligently working on refining our platform, and your valuable insights play a crucial role in our ongoing improvements. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Chris M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris M.") CM Chris M. Small-Business (50 or fewer emp.) 2/29/2024 "A+++++ Email Tool" 5/5 What do you like best about Sendlane? Sendlane is everything I wish my old email provider was. Incredible customer service. Thoughtful. Hands on. And actually works! If you're not on Sendlane you're overpaying for email & sms marketing. We'll do $10M this year with them as a partner. Their CEO does not sleep and is on around the clock. A+++ vouch Review collected by and hosted on G2.com. What do you dislike about Sendlane? Where they may lack in features, they make up with speed, communication, and always down to create the feature their customer needs. Review collected by and hosted on G2.com. What problems is Sendlane solving and how is that benefiting you? Email marketing Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Chris L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris L.") CL Chris L. Owner Small-Business (50 or fewer emp.) 2/29/2024 "Saving $24k a year in app consolidation!" 5/5 What do you like best about Sendlane? Consolidating 3 apps (Email, SMS, & Reviews) into 1 = More Savings Higher deliverability (dedicated servers) = More $ Excellent customer service = More value Leading insights from Jimmy Kim = More strategy Review collected by and hosted on G2.com. What do you dislike about Sendlane? None at the moment. Can report back if any issues arise. Review collected by and hosted on G2.com. What problems is Sendlane solving and how is that benefiting you? Being on a dedicated server has increased our open and click through rate creating overall more sales. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Sendlane? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Sendlane ](https://www.g2.com/products/sendlane/discussions/new) ![Viktor G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Viktor G.") VG Viktor Grant • Last activity over 5 years ago What performance increase have you see with respect to your open rates after switching to sendlane? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/36444-what-performance-increase-have-you-see-with-respect-to-your-open-rates-after-switching-to-sendlane) [ View all Discussions ](https://www.g2.com/products/sendlane/discuss) ## Pricing Options Pricing provided by Sendlane. ### 60-Day Free Trial Free ### Professional Starting at $600.00 500000 Emails Per Month ### Enterprise Starting at $1,550.00 1500000 Emails Per Month [ View More Pricing Information ](https://www.g2.com/products/sendlane/pricing) Sendlane Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e13d9a3c932283bf5f5a71adfb2ae176/klaviyo%282%29.png "Product Avatar Image") Klaviyo 4.6/5(1,360) [ Compare Now ](https://www.g2.com/compare/klaviyo-vs-sendlane) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9bc9585e6c663c9e8193123c3c89d203/omnisend.gif "Product Avatar Image") Omnisend 4.6/5(1,261) [ Compare Now ](https://www.g2.com/compare/omnisend-vs-sendlane) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign 4.4/5(14,779) [ Compare Now ](https://www.g2.com/compare/activecampaign-vs-sendlane) ##### ##### Sendlane Features Email Marketing Building and Personalizing Emails Sending Outbound Emails Manage Email Deliverability Online Marketing A/B Testing Mobile Optimized Lead Management Marketing Lead Database Data Quality Management Segmentation Campaign Management Program Management [ View More Features ](https://www.g2.com/products/sendlane/features) ##### Categories on G2 [Online Form Builder](https://www.g2.com/categories/online-form-builder)[SMS Marketing](https://www.g2.com/categories/sms-marketing)[Marketing Automation](https://www.g2.com/categories/marketing-automation) [Online Form Builder](https://www.g2.com/categories/online-form-builder)[SMS Marketing](https://www.g2.com/categories/sms-marketing)[Marketing Automation](https://www.g2.com/categories/marketing-automation)[Review Management](https://www.g2.com/categories/review-management-software) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What is the best civil engineering design software for a small consulting firm just starting out that needs professional drafting and analysis without enterprise pricing?](https://www.g2.com/discussions/what-is-the-best-civil-engineering-design-software-for-a-small-consulting-firm-just-starting-out-that-needs-professional-drafting-and-analysis-without-enterprise-pricing)[What MEP platforms deliver accurate quantity takeoff without requiring manual recalculation at each project stage?](https://www.g2.com/discussions/what-mep-platforms-deliver-accurate-quantity-takeoff-without-requiring-manual-recalculation-at-each-project-stage)[Which file reader software has the strongest security compliance and data protection features without disrupting existing workflows?](https://www.g2.com/discussions/which-file-reader-software-has-the-strongest-security-compliance-and-data-protection-features-without-disrupting-existing-workflows) [Which audio engine platforms have strong reliability and uptime ratings based on customer reviews?](https://www.g2.com/discussions/which-audio-engine-platforms-have-strong-reliability-and-uptime-ratings-based-on-customer-reviews)[Which DNS security service works best for protecting remote workers on laptops and phones when they are not behind the corporate network?](https://www.g2.com/discussions/which-dns-security-service-works-best-for-protecting-remote-workers-on-laptops-and-phones-when-they-are-not-behind-the-corporate-network)[Pros and Cons Details](https://www.g2.com/products/sendlane/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)