--- title: Sendcloud Reviews meta_title: 'Sendcloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 158 reviews by the users' company size, role or industry to find out how Sendcloud works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 158 scale: '5' date_modified: '2026-08-14' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # Sendcloud Reviews **Vendor:** Sendcloud **Category:** [Shipping Software](https://www.g2.com/categories/shipping) **Average Rating:** 4.5/5.0 **Total Reviews:** 158 ## About Sendcloud Sendcloud enables more than 23,000 e-commerce businesses to save time, effort and money on their most crucial process: shipping. Connect to your favourite carriers and efficiently ship worldwide. Exceed customer expectations with branded tracking mails, tracking pages, and a fully self-service return portal. Get your store ready for international growth with the scalable Sendcloud shipping platform. ## Sendcloud Pros & Cons **What users like:** - Users find Sendcloud to be **extremely user-friendly** , making daily shipping tasks easy and efficient. (25 reviews) - Users value the **shipping efficiency** of Sendcloud, enjoying seamless integration and simplified label creation. (12 reviews) - Users value the **seamless carrier integration** of Sendcloud, enhancing efficiency and simplifying multi-carrier shipping management. (11 reviews) - Users value the **efficiency** of Sendcloud, gaining more time and easier shipping through integrated carrier solutions. (11 reviews) - Users appreciate the **easy label creation** with Sendcloud, streamlining logistics and improving shipping operations effortlessly. (11 reviews) - Users value the **integration of all carriers** in Sendcloud, simplifying shipping and enhancing overall efficiency. (11 reviews) - Customer Support (9 reviews) - Users love the **easy label printing** feature of Sendcloud, streamlining shipping processes across multiple platforms effortlessly. (9 reviews) - Time-saving (9 reviews) - Tracking Efficiency (9 reviews) **What users dislike:** - Users express frustration over **limited functionality** , including customization and support issues that hinder their shipping experience. (9 reviews) - Users experience **poor customer support** , facing delays and inadequate assistance when seeking help or resolving issues. (7 reviews) - Users face **poor support communication** , characterized by slow response times and unresolved issues affecting their experience. (7 reviews) - Users find Sendcloud to be **expensive** due to the high costs associated with advanced features and subscriptions. (6 reviews) - Users experience **integration issues** with Sendcloud, particularly regarding Dynalogic, Amazon Vendor Central, and Odoo. (5 reviews) - Users are frustrated by the **lack of integrations** with key carriers, limiting options and hindering functionality. (5 reviews) - Users find **limited customization options** in Sendcloud, making it challenging to adapt the system to unique business needs. (5 reviews) - Long Waiting Time (4 reviews) - Shipping Issues (4 reviews) - Users find **carrier limitations** frustrating, wishing for better access to all services offered by each carrier. (3 reviews) ## Sendcloud Reviews ### 1. Centralized Shipping, But Room for Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Sendcloud?** Sendcloud is especially helpful because it centralizes shipping management across multiple carriers in one platform. It simplifies label creation, tracking, and returns, while allowing automation rules that save time and reduce manual errors. The flexibility to switch carriers, competitive shipping rates, and clear shipment visibility make daily operations more efficient and scalable. **What do you dislike about Sendcloud?** Some advanced features require higher-tier plans, and certain carrier-specific issues (like pickup reliability or delays) are outside of Sendcloud’s direct control. Additionally, when handling complex or high-volume operations, some processes still require manual intervention or external coordination with carriers. **What problems is Sendcloud solving and how is that benefiting you?** Sendcloud solves the complexity of managing shipping across multiple carriers and sales channels. It reduces manual work, limits errors in label creation and tracking, and centralizes shipment data in one place. This benefits us by saving time, improving operational efficiency, and giving better control and visibility over the entire shipping process, especially at higher order volumes. ### 2. Highly recommended shipping platform. **Rating:** 4.5/5.0 stars **Reviewed by:** Joseph B. | Data Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Sendcloud?** SendCloud is an excellent platform that has made it really easy for us to make shipments on a daily basis. Implementing Sendcloud was very easy. Previously we were using UPS WorldShip software which was very difficult to maintain and was extremely difficult to integrate with. SendCloud offers a great solution with really useful API for integrations with our ERP software and the dashboard interface is easy to use. SendCloud Support is also phenomenal with some of the best support I've ever experienced from a software vendor. Highly recommended. **What do you dislike about Sendcloud?** SendCloud have not yet got a solution specific to Amazon Vendor Central, (but they do for Seller Central) and an external interface had to be developed. **What problems is Sendcloud solving and how is that benefiting you?** We are working with Sendcloud support to build an integration to amazon buy shipping. The support has been phenomenal with frequent and easy communication. ### 3. Streamlines Shipping Effortlessly for Busy E-Commerce Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Sendcloud?** Sendcloud has truly transformed the way we handle our daily shipping tasks. We rely on it every day for all our parcels, and it never fails to provide both speed and reliability. The platform simplifies order processing, allows us to scan and verify shipments efficiently, and enables us to prepare large batches with ease. Its user-friendly interface, time-saving automation rules, and consistently fast, stable label creation process are exactly what a high-volume e-commerce team requires. **What do you dislike about Sendcloud?** The only drawback we have encountered is the lack of integration with Dynalogic, a carrier that is gaining significance in the Netherlands. If this connection were available, Sendcloud would serve as a truly comprehensive end-to-end hub for all our transport partners. Other than this, we have very few complaints. **What problems is Sendcloud solving and how is that benefiting you?** Sendcloud streamlines and centralizes our entire fulfillment process, bringing all carriers together in a single dashboard. By removing the need for manual tasks, it makes scanning, checking, and preparing shipments much more efficient. This leads to fewer picking and packing mistakes, accelerates order processing, and provides our team with real-time tracking for every shipment. Consequently, our customers receive their packages more quickly and with fewer problems, which has a direct positive impact on both customer satisfaction and our operational performance. ### 4. Complete sollution for multi-store online shipments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2021 **What do you like best about Sendcloud?** Sendcloud combines all loose ends of shipping methodes and wraps it in the best possible package for the webshop customers. It has an easy to use interfase where you create a label with just 2 clicks from any of your online stores. They now even have an afterservice e-mail that can be send days after the package has been received. Perfect for return information, customer care or review requests. Sendcloud has tremendously been improved and developed over the last few years and we are sure to stay on this platform for the long future ahead. **What do you dislike about Sendcloud?** Some settings pages where you can upload an image to the tracking page does random resets sometimes. Already mentioned a few times to the ticket system. **Recommendations to others considering Sendcloud:** If you are looking for a good connection with different shipping methods and lots of personalization, then go and get Sendcloud **What problems is Sendcloud solving and how is that benefiting you?** We save over 30 minutes a day by making shipment labels faster from our 14 webshops in one place. Without Sendcloud we would have used 14 different backoffices. ### 5. Sendcloud feedback report - Bike Design Benelux **Rating:** 4.0/5.0 stars **Reviewed by:** Sander C. | Business Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Sendcloud?** We are currently shipping between 20 and 40 parcels everyday and we are still very pleased with the Sendcloud platform. The overviews are very clear and easy to use. We always have easy access to the tracking numbers so we can follow are packages when something goes wrong. It's a very user-friendly platform. **What do you dislike about Sendcloud?** We are using Sendcloud already for some time and still nog dislikes. :-) **What problems is Sendcloud solving and how is that benefiting you?** Sendcloud delivers us a clear and user-friendly overview of the parcels that are being shipped daily. We are able to track parcels faster when something goes wrong with the delivery company. ### 6. Great Carrier Integration, But Missing Some Shipping Options **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Sendcloud?** I really appreciate that Sendcloud integrates all carriers in one platform. It makes shipping so much easier and saves me from having to deal with multiple carrier portals. **What do you dislike about Sendcloud?** I dislike that not all shipping options from some carriers are available in Sendcloud. It would be great to have full access to every service offered by each carrier directly through the platform. **What problems is Sendcloud solving and how is that benefiting you?** The main problem Sendcloud solves for us is the manual handling of shipments. By integrating directly with our ERP (Odoo), it streamlines our logistics workflow, saves significant time, and improves overall efficiency. ### 7. Flexible platform which makes a huge part of our work process **Rating:** 4.5/5.0 stars **Reviewed by:** Weiqun W. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Sendcloud?** We use Sendcloud (Pack&go) in combination with our OpenCart webshop. The SendCloud module for OpenCart is plug and play. My collegues in the warehouse use the pack&go fuction to create the shipping label. Sendcloud sends a automatic shipped status update to our store. Also the return portal works like a charm, makes the inbound of return packages much easier. **What do you dislike about Sendcloud?** Fee's :-), nothing else. Happy to work with Sendcloud **What problems is Sendcloud solving and how is that benefiting you?** We had a few problems in the past few years, but Sendcloud solve them all ### 8. Perfect and reliable **Rating:** 4.0/5.0 stars **Reviewed by:** Jordi C. | Transportplanner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Sendcloud?** Sendcloud works perfectly and reliably. Creating shipments is smooth and fast. If there happens to be an issue with a carrier, this is clearly communicated through the portal. **What do you dislike about Sendcloud?** Customer service could be a bit faster. Sometimes it takes a little longer before you receive a suitable answer. **What problems is Sendcloud solving and how is that benefiting you?** If it is impossible to create a shipping label, Sendcloud quickly makes it clear where exactly the error occurs during the label creation process. ### 9. Flawless API for Effortless Shipping Label Creation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2025 **What do you like best about Sendcloud?** The sendcloud API gives a 100% reliable connection to make shippinglabels on the fly. **What do you dislike about Sendcloud?** I cannot come to a point which I do not like. **What problems is Sendcloud solving and how is that benefiting you?** Sendcloud makes it easy and affordable to create quick en reliable shippinglabels ### 10. Sendcloud works good for us **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Sendcloud?** Sendcloud helps with easy shipping labels, also for international transport and the required documents for customs. We use it on a daily basis. **What do you dislike about Sendcloud?** It's quite expensive if you look at the yearly costs, especially including the fee per created label. **What problems is Sendcloud solving and how is that benefiting you?** Sendcloud provides an easy way to create shipping labels, also in an automated fashion. This saves hours per day. Also they provide quick global analytics regarding the total shipped packages, which country we ship to etc. ### 11. Very good, en user friendly. **Rating:** 4.5/5.0 stars **Reviewed by:** Chris L. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Sendcloud?** It's a very good tool for sending our packages. where are using it on a daily base for our webshop. **What do you dislike about Sendcloud?** i don't know, it's just very good whe use it daily **What problems is Sendcloud solving and how is that benefiting you?** package location is very up to date ### 12. Outstanding Transparency and Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Sendcloud?** Transparency and good communication, good platform for shipping. **What do you dislike about Sendcloud?** there are not really downsides, they are good in price and helps a lot! **What problems is Sendcloud solving and how is that benefiting you?** A lot of lost packages and delays ## Sendcloud Discussions - [When will you integrate platforms such as DHL? that is the only thing missing for me at the moment.](https://www.g2.com/discussions/when-will-you-integrate-platforms-such-as-dhl-that-is-the-only-thing-missing-for-me-at-the-moment) - 1 comment, 1 upvote - [View Sendcloud pricing details and edition comparison](https://www.g2.com/products/sendcloud/reviews?filters%5Bsentiment_snippet%5D=2225875&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+12%3A32%3A27+-0500&secure%5Bsession_id%5D=d45b8250-4e1c-453d-8837-3a4c07c2f22a&secure%5Btoken%5D=ed4f0b79345bad39e09c9ec9dde6e76ba1715db9ea0c157ada2e90ce872a9367&format=llm_user) ## Sendcloud Integrations - [Claris FileMaker](https://www.g2.com/products/claris-filemaker/reviews) - [Ebay und Amazon Listing Software](https://www.g2.com/products/ebay-und-amazon-listing-software/reviews) - [Holded](https://www.g2.com/products/holded/reviews) - [Laravel](https://www.g2.com/products/laravel/reviews) - [Lightspeed eCom](https://www.g2.com/products/lightspeed-lightspeed-ecom/reviews) - [Logic4](https://www.g2.com/products/logic4/reviews) - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) - [Mirakl Inc](https://www.g2.com/products/mirakl-inc/reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - [OpenCart](https://www.g2.com/products/opencart/reviews) - [PHP-FPM](https://www.g2.com/products/php-fpm/reviews) - [Picqer](https://www.g2.com/products/picqer/reviews) - [PrestaShop](https://www.g2.com/products/prestashop/reviews) - [Sage CRM](https://www.g2.com/products/sage-crm/reviews) - [ShipHero](https://www.g2.com/products/shiphero/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - [Strato Newsletter Manager](https://www.g2.com/products/strato-newsletter-manager/reviews) - [Visma Retail](https://www.g2.com/products/visma-retail/reviews) - [weclapp erp](https://www.g2.com/products/weclapp-erp/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [Zen Cart](https://www.g2.com/products/zen-cart/reviews) ## Sendcloud Features **Management - Multicarrier Parcel Management Solutions** - Third-Party Integration - Multicarrier Parcel Management Solutions - Label Printing - Multicarrier Parcel Management Solutions - Multiple Carriers - Multicarrier Parcel Management Solutions - Customer Information Database - Multicarrier Parcel Management Solutions - Flexible Billing - Multicarrier Parcel Management Solutions - Shipping Management - Multicarrier Parcel Management Solutions **Product Sales** - Product Search - Product Reviews - Product Filters - Product Page Customization **Labels** - Label Printing - Return labels - Bar codes - Shipping Labels **Agentic AI - Package Tracking** - Multi-step Planning - Cross-system Integration - Proactive Assistance **Administration** - Reports & Analytics - Status Tracking - Pricing Automation - E-commerce Platform Integration - Process Automation - Accounting Integration - Third-Party Integrations - Cost Tracking - Activity Tracking - Sales Automation - Shipment Tracking - Reporting/Analytics - Inventory Tracking **Order management** - Shipment Tracking - Third-Party Integrations - Manage orders - Order Status - Shipping Services Integration - Package Tracking - Status Tracking - Delivery Tracking **Additional Functionality** - Activity Dashboard - API - Purchase Order Management - Sales Trend Analysis - Multi-Location - Data Import/Export - Vendor Management - Sales Order Management - Order Entry - Price Optimization - Dropshipping Services - Real-Time Updates - eCommerce Management - Warehouse Management - Inventory Optimization - AI Copilot - Forecasting - Online Catalog - Channel Management - Shipping Labels - Shipping Management - Price/Margin Management - Data Synchronization - Product Data Management - Monitoring - Real-Time Monitoring - Multiple Data Sources - Reporting & Statistics - EDI - Real-Time Data - Generative AI - Inventory Replenishment - Inventory Management - Product Catalog - Order Management - Multi-Channel Management - Retail Inventory Management - Product Information Management - Supplier Management - Sourcing Management - Customer Service Management **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services - Auditing & Claim Filing Services **Inventory management** - Assign suppliers **Reports** - Shipment reports **Additional Functionality** - AI Copilot - Shipping Optimization - Cost Recovery - Refund Opportunity Identification - Third Party Management - Generative AI - Automated Claim Filing - Package Analytics - Audit Management - Exceptions Management - Predictive Analytics - Carrier Invoice Auditing - Data Import/Export - Alerts/Notifications - Supplier Management - Container Shipping - Reporting/Analytics - Ground Shipping - Quotes/Estimates - Invoice Management - Import/Export Management - Activity Dashboard - Bills of Lading - Customizable Branding - Accounting - EDI - Returns Management - Parcel Shipping - Air Shipping - Customer Database - Claims Management - Discount Management - Transportation Management - Shipping Management - Shipment Price Calculation - Barcode/Ticket Scanning - Warehouse Management - Order Management - Real-Time Updates - API - Purchase Order Management - Inventory Management - Freight Shipping - Search/Filter - Ocean Shipping - eCommerce Management - Multi-Location - Workflow Automation ## Top Sendcloud Alternatives - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (580 reviews) - [Easyship](https://www.g2.com/products/easyship/reviews) - 4.4/5.0 (175 reviews) - [ShippingEasy](https://www.g2.com/products/shippingeasy/reviews) - 4.6/5.0 (112 reviews)