[
Sendblue Reviews
](https://www.g2.com/products/sendblue/reviews)

[
Sendblue Reviews
](https://www.g2.com/products/sendblue/reviews)

# Sendblue Features

##### 
## Communication (5)

Pop-up Chat

Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.

Notifications

Delivers notifications to both sides of the conversation.

Targeted Emails

Sends automated emails to further engage clients and potential clients.

In-App Messaging

Allows for live chat to be enabled within the app for customer help.

Co-Browsing

Allows agents to join a customer's browser session and navigate through the website with them.

Show More

##### 
## Internal Use (6)

Customization

Allows users to customize chat colors, text, logos, and branding.

Conversation Archiving

Archives conversations in a separate location for later reference.

Lead Development

Enables employees to denote potential customers.

Knowledge Base

Establishes a knowledge base for employee reference during conversations.

Team Inbox

Provides a central location for help requests, helping employees respond sooner.

Customer Profiles

Allows for the creation of profiles for contacts and customers.

Show More

##### 
## Generative AI (3)

AI Text Generation

Allows users to generate text based on a text prompt.

AI Text Summarization

Condenses long documents or text into a brief summary.

AI Text-to-Speech

Simulates human-like speech from text inputs.

Show More

## Top-Rated Alternatives

[

 ![Zoho Desk](https://images.g2crowd.com/uploads/product/hd_favicon/a802fffb70d9aa2eac634f166fa8b824/zoho-desk.svg "Zoho Desk")

Zoho Desk

4.4/5(7,786)

](https://www.g2.com/products/zoho-desk/reviews)

[

 ![Agentforce Service (formerly Salesforce Service Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-service-formerly-salesforce-service-cloud.svg "Agentforce Service (formerly Salesforce Service Cloud)")

Agentforce Service (formerly Salesforce Service Cloud)

4.4/5(7,357)

](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)

[

 ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service")

Zendesk for Customer Service

4.3/5(7,000)

](https://www.g2.com/products/zendesk-for-customer-service/reviews)

[
View All Alternatives
](https://www.g2.com/products/sendblue/competitors/alternatives)

##### Categories on G2

[
Live Chat
](https://www.g2.com/categories/live-chat)

##### Explore More

[
What's the top sales engagement tool for my team
](https://www.g2.com/discussions/what-s-the-top-sales-engagement-tool-for-my-team)[
Which solution supports AI-powered machine translation with human review?
](https://www.g2.com/discussions/which-solution-supports-ai-powered-machine-translation-with-human-review)[
What is the top-rated recruiting automation platform for enterprises?
](https://www.g2.com/discussions/what-is-the-top-rated-recruiting-automation-platform-for-enterprises)

[
Top rated DXP software for enhancing customer engagement
](https://www.g2.com/discussions/top-rated-dxp-software-for-enhancing-customer-engagement)[
Popular sales training systems for mobile teams
](https://www.g2.com/discussions/popular-sales-training-systems-for-mobile-teams)[
Pros and Cons Details
](https://www.g2.com/products/sendblue/reviews?qs=pros-and-cons)

Show More

[
What's the top sales engagement tool for my team
](https://www.g2.com/discussions/what-s-the-top-sales-engagement-tool-for-my-team)[
Which solution supports AI-powered machine translation with human review?
](https://www.g2.com/discussions/which-solution-supports-ai-powered-machine-translation-with-human-review)[
What is the top-rated recruiting automation platform for enterprises?
](https://www.g2.com/discussions/what-is-the-top-rated-recruiting-automation-platform-for-enterprises)

[
Top rated DXP software for enhancing customer engagement
](https://www.g2.com/discussions/top-rated-dxp-software-for-enhancing-customer-engagement)[
Popular sales training systems for mobile teams
](https://www.g2.com/discussions/popular-sales-training-systems-for-mobile-teams)[
Pros and Cons Details
](https://www.g2.com/products/sendblue/reviews?qs=pros-and-cons)