As the founder of FanBasis.com, a platform that helps creators and businesses sell digital products and services, I’ve used Sendblue extensively and referred dozens of clients. Every single one has seen an immediate boost in engagement, with response rates increasing by 20% within the first week. No other platform in the space has the same level of features or delivers these kinds of results.

The platform is incredibly intuitive, making it easy to launch and automate iMessage campaigns that feel personal and drive real engagement. Deliverability is outstanding, ensuring messages actually get seen, and automation tools allow for seamless customer interactions at scale. The pricing structure is fair and scalable, and the customer support team is always helpful and responsive.

If you’re serious about leveraging iMessage for marketing, Sendblue is the only platform that truly delivers. I highly recommend it. Review collected by and hosted on G2.com.

There is not bad experience I’ve had. The set up process without customer support can be tricky but their support is phenomenal! Review collected by and hosted on G2.com.

I increased my response rate from 20% to 60% overnight in my setting process after implementing Sendblue. That's what I like about it lol. Literally 3xd my sales process output overnight. The team and support is also great. Simple UI and integrations, nice analytics. Review collected by and hosted on G2.com.

It is a little bit pricey, and I would also love a power dialer feature for older lead lists. Other than that, nothing bad to say about it. Review collected by and hosted on G2.com.

We've had an amazing experience with Sendinblue. Sam has been great, and Jack Tsaur has been *especially* awesome to work with—his help with automation has been a game changer. Unlike so many SaaS companies that disappear after you sign up, the Sendinblue team actually delivers real support. They’ve gone above and beyond—even doing things that aren’t necessarily in their scope of work. Super rare these days. Huge thanks to the team! Review collected by and hosted on G2.com.

Theres a level of necessary experience needed working with webflows if you want to do it yourself, luckily the team has helped us through all of this. Review collected by and hosted on G2.com.

SendBlue lets you send blue iMessage text to text recipients. It's the perfect tool for our inbound lead follow-up process. Their support team is excellent as well. Review collected by and hosted on G2.com.

Nothing to dislike. It's a little pricey but well worth it. Review collected by and hosted on G2.com.

Honestly Customer Service is the best part of being with Sendblue Jack Tsaur literally wants nothing more then to make sure I’m successful with Send Blue. He’s quick to respond and always helpful. If he’s tied up I could hit up Alex Rosario and he’d help or connect me with someone who can.

Thanks again! Review collected by and hosted on G2.com.

Not many downsides there are maybe some restrictions out of their control but it’s the best you’ll get for what’s available and allowed. Lots of regulations in this space. Review collected by and hosted on G2.com.

Sendblue has provided a comprehensive solution for all of our outbound sales processing. Utilizing their platform we have been able to remove third party dependancies, and seen significant stability improvements, and optimized our workflows. Review collected by and hosted on G2.com.

Our cost has increased from some competitors however, this was offset by significant performance improvements. Optimal performance does come with an overhead to be considered. Review collected by and hosted on G2.com.

I used an alternative to Sendblue for about a year with about 50 conversations happening with customers on a daily basis with automated follow up. I can honestly say that the implementation of thus versus using an alternative with opt out language and via SMS has been a game changer for converting leads in my business. You can tell how much more comfortable the customers are. Review collected by and hosted on G2.com.

I haven’t really incurred any downsides. If a bug comes up the team is super responsive. Review collected by and hosted on G2.com.

SendBlue is INCREDIBLE!

We now have 60% TEXT BACKS!!!! THAT IS INSANE!!! We went from 20% response rate to 60% response rate with SENDBLUE ALONE!!!!! Hats off to the team for helping me with all of the integration!!!! If you ever have doubts call me I will vouch for SendBlue! Review collected by and hosted on G2.com.

I don’t dislike ANYTHING! SendBlue is the best software since sliced bread. Review collected by and hosted on G2.com.

I love how quick and easy it is to get an account setup, but not just that - how we have increased our reply back rate to over 80% Review collected by and hosted on G2.com.

No downsides that I've encountered as of yet. Review collected by and hosted on G2.com.

This is by far the best text messaging platform I have ever used. It has helped me grow my business incredibly due to the high response rate when reaching it to potential leads. Perfect product for warm and hot leads! Review collected by and hosted on G2.com.

No downsides yet. Team is always on go ready to help out! Review collected by and hosted on G2.com.