How well the software commands extremely good conversion rates. I've never seen a system be so Review collected by and hosted on G2.com.

The cost is pretty brutal. However, I like the discounts you all give for multiple lines and the ones you give for a yearlong contract. Review collected by and hosted on G2.com.

Sendblue's customer service is some of the best in the industry. That paired with their outstanding product is definitely a difference maker for our business. Review collected by and hosted on G2.com.

Haven't been able to find something that I don't enjoy about this platform! Review collected by and hosted on G2.com.

I like my CSM Rayan who helped me build out great automations and set me up on Go High Level. The product has worked really well, but not perfect. However, after every error the team has quickly resolved the issue! We use it very often and have noticed a strong imporvement in appointment shows. Review collected by and hosted on G2.com.

Its more expensive than I would like. Occasionally our automations get broken but thats not their fault. Review collected by and hosted on G2.com.

What i really like about Sendblue is how efficiently helps us manage communication at scale, while keeping messages personalized. It truly elevates client experience and allows us to connect in a more authentic way. Review collected by and hosted on G2.com.

Nothing to dislike so far, I'm very satisfied with the service and how it supports our communications needs. Review collected by and hosted on G2.com.

That we're able to use imessage from our CRM. It's so dope being able to text from my computer and have all of the available infrastructure from my CRM. Using automations to make sure we're following up properly. The other thing thats great is FULL RESOLUTION MEDIA... game changer! Also the integration allows you to use EFFECTS inside of imessage! Llike sending LOUD or confetti or Fireworks. And finally their support, Jack is the MAN! He's got all the answers and can help ASAP. Review collected by and hosted on G2.com.

Integration is a little buggy sometimes. Sometimes the call back to our CRM doesn't bring some messages sent over. They have sent and customers/leads reply, but sometimes the messages we send won't sync back. It's rare but it does happen. Review collected by and hosted on G2.com.

SendBlue has replaced the need for standard landing pages and instead offers a personalize option for a conversation seemingly from a real person. Leads are able to opt in through a simple lead form and immediately get texts, videos, and audio messages that seem custom but are part of a sequence.

This has helped us convert more leads into paid appointments faster. Review collected by and hosted on G2.com.

Its a new software, so some features are not quite there but they are constantly adding more and more. Review collected by and hosted on G2.com.

Set up and onboarding was super easy with Jack and Alex! I always receive a quick response with any questions that come up and can easily communicate with them via slack, text, or email and always get a timely response. I've been loving using SendBlue, it's super easy to navigate between our multiple accounts. Jack is awesome with suggestions on getting our response rate up and giving us new ideas and tips too. Review collected by and hosted on G2.com.

My only con is the quality of incoming images. Any images that I've sent out are amazing quality (I've tested this with my own iphone too) But images that our leads send to us aren't crisp. Review collected by and hosted on G2.com.

I love that I can send videos and voice memos directly to our leads. Our response rates 3X overnight. Our lead engagement is on a completely different level. The entire team has been excellent to work with. The on boarding process was simple, and we were up and running very quickly. I use this every day to engage with our leads. Integrating this into HubSpot was seamless. Review collected by and hosted on G2.com.

This system is not a robust dialer, and it doesn't claim to be. It is not a replacement for our dialing system, however what it does it does extremely well. It's hard to dislike anything about it. Review collected by and hosted on G2.com.

Sendblue is a great product which solves a lot of outbound problems, and the team and support is stellar, they are able to answer all questions, and are extremely prompt at solving any issues. Product has been easy to use, and integrate with GHL and our stack. We use it everyday for our customer relations, and are working on AI integrations. Review collected by and hosted on G2.com.

Its a thing of its own, so it requires double checking, and an extra interface for settings and config, but its very straightforward, so the time investment hasn't been that much. Review collected by and hosted on G2.com.

Love the ability to communicate like a human would in an automated fashion and then handle the rest manually when someone engages. Green bubbles suck. Review collected by and hosted on G2.com.

Overall the platform is great but the areas for improvement would be around CRM, integrations, filtering. Review collected by and hosted on G2.com.