Scott B.
SB
Scott B.
"Seamless Integration, Stellar Support"
5/5
What do you like best about Sendblue?

I deeply appreciate Sendblue for its seamless integration capabilities. This makes the transition and ongoing operation effortless, allowing me to smoothly run multiple sales teams online without any hiccups. The standout feature for me, however, is their exceptional customer support. The team is always ready and available whenever any assistance is needed. Their proactive engagement in providing updates and helping with implementation makes everything function so well, contributing significantly to the efficiency of my operations. The ease of setup was another highlight, making the initial adoption process extremely straightforward. Moreover, Sendblue has effectively resolved show rate issues, thereby enhancing engagement and conversion rates, which has led to a substantial increase in revenue and better interactions in every conversation, including follow-ups. Review collected by and hosted on G2.com.

What do you dislike about Sendblue?

N/a Review collected by and hosted on G2.com.

Ben T.
BT
Ben T.
"Seamless Integration, Instant Client Connections"
5/5
What do you like best about Sendblue?

I like the ease and integration that Sendblue offers, allowing me to text from my phone or GoHighLevel or wherever I need. This makes it valuable for me because everything is about speed to lead, so the faster I'm able to respond to a client or customer, the better. Plus, the initial setup of Sendblue was extremely easy. Review collected by and hosted on G2.com.

What do you dislike about Sendblue?

I don't like that Sendblue has just added integration and experiences inside of Go High Level to work with all of their automations natively. I'd love for Go High Level's AI to be able to respond through a Sendblue line. Review collected by and hosted on G2.com.

Chad W.
CW
Chad W.
Small-Business (50 or fewer emp.)
"SendBlue - The Best Of The Best"
5/5
What do you like best about Sendblue?

I like that Sendblue is reliable and consistent. Their run time and uptime are phenomenal. I've used them for probably three years now and only had one instance of downtime. Their results are impeccable, and their communication is great. The services just work, and they're consistent. They're also adding new features, which has helped my sales organization a ton. Review collected by and hosted on G2.com.

What do you dislike about Sendblue?

Absolutely nothing. I wouldn't change a single thing. Review collected by and hosted on G2.com.

Daavi G.
DG
Daavi G.
"Effortless Lead Engagement with Sendblue"
5/5
What do you like best about Sendblue?

I love using Sendblue for its incredible ease of use and effectiveness. It has significantly enhanced our communication with new leads and increased our response rate by at least four times. This improvement has also positively impacted our show rate. The platform makes texting new leads and confirming appointments straightforward and efficient, which is crucial for maintaining effective contact and engagement. Moreover, the onboarding process, though it initially took some time, was made smooth and supportive thanks to the helpful Sendblue team, who willingly participated in onboarding calls. This level of support further emphasizes the user-friendly nature of Sendblue, making it an invaluable tool for our operations. Review collected by and hosted on G2.com.

What do you dislike about Sendblue?

NA Review collected by and hosted on G2.com.

Asher W.
AW
Asher W.
"Personable Client Engagement with Stellar Support"
5/5
What do you like best about Sendblue?

I love how Sendblue has significantly enhanced our capability to increase show rates and allows us to be more personable with clients. This personal touch has been vital for my business. I appreciate the excellent customer success support and the assistance from STACEY, which really help in guiding us through the full capabilities and power of the product. Without Stacey, the initial setup might have been very challenging, but with her guidance, it became manageable, showing the importance of capable customer support in adopting new tools. Review collected by and hosted on G2.com.

What do you dislike about Sendblue?

I feel that the notifications via the app could be improved to allow me to see everything on the go. Review collected by and hosted on G2.com.

Tài P.
TP
Tài P.
Small-Business (50 or fewer emp.)
"Sendblue Supercharges Engagement with Personal iMessage Outreach"
5/5
What do you like best about Sendblue?

Sendblue has significantly increased my pick-up rates for both VSL funnels and application funnels. The iMessage delivery gives my outreach a personal touch that SMS simply cannot match, which translates directly to higher engagement and more booked calls. Review collected by and hosted on G2.com.

What do you dislike about Sendblue?

Honestly, I have no complaints. The platform delivers exactly what I need. Review collected by and hosted on G2.com.

Callum M.
CM
Callum M.
Small-Business (50 or fewer emp.)
"Facilitated Lead Engagement"
4.5/5
What do you like best about Sendblue?

I appreciate that Sendblue ensures my messages are delivered as blue messages, which gives me confidence in their successful delivery. I use it for messaging my leads within my CRM, and it effectively increases the number of conversations generated and the frequency with which more calls show up. Additionally, I found the initial setup of Sendblue to be easy, making the onboarding process smooth and efficient. Review collected by and hosted on G2.com.

What do you dislike about Sendblue?

I find the customer experience with Sendblue problematic, especially when it comes to cancellations. There have been communication issues which, while ultimately resolved, caused some frustration. Review collected by and hosted on G2.com.

Lance  W.
LW
Lance W.
Director of Growth
Small-Business (50 or fewer emp.)
"The Personal Touch Industry Disruptor for CRM Integration!"
5/5
What do you like best about Sendblue?

We love the authentic experience SendBlue delivers for iPhone users. It genuinely feels like you're communicating with a real person. The software is easy to set up, integrates seamlessly with our CRM (GHL), and the dashboard is both intuitive and informative. It gives us clear visibility into key metrics like response rates, which has been incredibly valuable. Working with the SendBlue team has been a great experience. Lily has been fantastic, and the developer support has been consistently responsive and helpful. We've even heard directly from the co-founder, which really shows their dedication to customer success. Review collected by and hosted on G2.com.

What do you dislike about Sendblue?

Our main frustration with SendBlue isn't actually with the platform itself, but rather a limitation imposed by iMessage. The restriction of only being able to send 50 messages per phone line per day has made it difficult to fully utilize certain features we were hoping to implement, such as sending reminder texts to clients for upcoming events like webinars. Review collected by and hosted on G2.com.

Mateo M.
MM
Mateo M.
Mid-Market (51-1000 emp.)
"Easy to Use iMessage Marketing with Reliable Delivery and Responsive Support"
5/5
What do you like best about Sendblue?

Sendblue is a solid iMessage marketing platform with straightforward setup and reliable delivery. The interface is clean, onboarding was easy, and support was responsive when we had questions. Overall, a good option for teams looking to test iMessage outreach. Review collected by and hosted on G2.com.

What do you dislike about Sendblue?

Analytics have improved significantly since we started, thanks to Sendblue’s responsiveness to our feedback. Review collected by and hosted on G2.com.

N .
N
N .
"Increases Response Rate"
5/5
What do you like best about Sendblue?

I suppose Sendblue increases response rate pretty effectively, allowing me to get more contact out of the leads I've paid for or worked so hard for. Their services are very good. Review collected by and hosted on G2.com.

What do you dislike about Sendblue?

The cost is pretty high. It was a little difficult to set up, requiring some tech savviness to set up automations and things in Go High Level. Review collected by and hosted on G2.com.