I love the exceptional onboarding process provided by Sendblue, which makes getting started incredibly easy and simple. The customer service managers are outstanding, ensuring a smooth transition and offering support that truly stands out. This ease of onboarding allows me to focus on building personal relationships with our app members through iMessages, which Sendblue notably facilitates. The platform enables me to initiate conversations from a position of familiarity and safety, which is crucial when engaging with a newer audience. I appreciate how Sendblue allows creating personal connections right off the bat, which has proven to be very helpful for our needs. Review collected by and hosted on G2.com.

I don't love that Sendblue has to work through GoHighLevel, as GoHighLevel is challenging to work with. This creates a hurdle for my business and adds extra time to accomplish tasks. Review collected by and hosted on G2.com.

I like Sendblue because it's so easy to use and integrates well with the tools we already use, making it very easy without a steep learning curve. The initial setup was super easy and seamless. Review collected by and hosted on G2.com.

I'd like it if I didn't have to use a Chrome extension. And if it's just integrated even more tightly with GHL's native controls instead of having to use the pop up or pop out. Review collected by and hosted on G2.com.

I’ve really appreciated how responsive the support team at Sendblue has been. Whenever I encounter a technical issue, they are quick to provide assistance. Additionally, I find that the software works very seamlessly and integrates well with my CRM, enhancing my productivity. The initial setup process was straightforward, which made it easy to get started. These aspects collectively improve my overall use of the platform and contribute positively to my workflow. Review collected by and hosted on G2.com.

The iPhone app recently introduced by Sendblue lacks certain features that I consider important, such as proper support for group chats. While the app's existing functionality works fairly well, the absence of these features impacts my ability to utilize the app fully, particularly when it comes to managing iMessage group chats. Although I have been informed that these features are in development and will be available soon, their absence is currently a limitation. Review collected by and hosted on G2.com.

I primarily use Sendblue for conversational texting and I find the automations incredibly beneficial. I really appreciate the powerful automation capabilities that allow me to reach clients instantly and streamline operations. The automation features are superb, especially when setting up custom workflows through integrations with Zapier or n8n. This flexibility in automation has significantly improved how my business functions. Furthermore, I find Sendblue's API capabilities to be excellent, which enhances the overall efficiency and connectivity with other tools. Additionally, the initial setup process with Sendblue was very straightforward, and their support team was incredibly helpful in getting us started, making the transition smooth and stress-free. Review collected by and hosted on G2.com.

Sometimes, during conversations, the numbers switch unexpectedly, which can be disruptive. Additionally, I find the limitation on the number of messages that can be sent from one line to be restrictive. Review collected by and hosted on G2.com.

I appreciate how Sendblue has significantly increased our client show-up rates through its effective automation features. The service is very simple to use, allowing for personal communication with our clients. The automations are easy to build, and the collaborative team at Sendblue was extremely helpful in assisting us with setting them up. Additionally, I found the initial setup process with Sendblue to be very straightforward and easy, allowing our operations team to get it up and running in just a few days. Review collected by and hosted on G2.com.

I dont have much to add here, there have not been any major red flags. One of the limitation is that all our texts come from one line, which I understand given the way in which SendBlue works, and it just takes additional management, which is ok. Review collected by and hosted on G2.com.

I really appreciate how Sendblue seamlessly integrates with GHL, which makes it incredibly convenient for my marketing agency operations. The out-of-the-box integration and straightforward onboarding process were super helpful, and they even guide you through it. I enjoy using their templates, which are easy to repurpose for responses and reminders, saving me time and effort. The customer support is phenomenal, as they respond almost within the day and often within the hour, ensuring that I receive guidance and support to monitor my numbers effectively. This strategic support allows me to continue forward confidently rather than feeling abandoned after sign-up, which is why I am loyal to Sendblue and keen to promote it to others. The support experience has been a big part of why I stick around because not many companies provide such proactive help. Their feature of answering questions in real-time instead of leaving me waiting days is invaluable, enabling me to move quickly and set up my systems efficiently. Review collected by and hosted on G2.com.

The main issue I have with Sendblue is the limitation on sending messages. You can only send 50 messages a day to a new contact. While I understand these limitations might be in place to adhere to real-world restrictions and best practices related to iPhones or iMessages, it still feels restrictive. However, I acknowledge that these limitations might be necessary to maintain system integrity. Review collected by and hosted on G2.com.

I find Sendblue amazing because it allows me to send iMessages through my CRM effortlessly, which is a standout feature for me. This capability is not just functional but adds a personal touch to communication, making recipients feel as though a real person is reaching out to them. This significantly improves response rates, leads to more conversations, and ultimately contributes to an increased number of leads in the pipeline. The automation feature is incredibly useful as it sends out automated iMessages to new leads instantly, allowing me to engage with them directly. It's fascinating how seamlessly it integrates with my CRM, GoHighLevel. I also have to commend the Sendblue team; they feel more like partners committed to our success, going above and beyond in every aspect, from the demo and onboarding to assisting with setup and beyond. Their support eases the initial setup, especially since they even logged into my CRM to ensure everything was perfectly arranged, establishing templates needed and thus, exceeding my expectations. This level of service and the platform's capability to yield high response rates and more leads are invaluable. Given these positives, I would easily recommend Sendblue to others. Review collected by and hosted on G2.com.

It doesn't really have anything to do with Sendblue. It's more on the CRM side of things. Review collected by and hosted on G2.com.

I appreciate how Sendblue provides a dedicated space for our sales team to manage leads, make calls, and grow our business effectively. I like that they keep improving the software as obstacles arise, showing a commitment to growth and customer satisfaction. Sendblue's responsiveness in fixing issues quickly is valuable to us, ensuring a seamless operation for our team. Additionally, the initial setup of Sendblue was very easy, making the transition smooth and hassle-free. I am impressed by their dedication to continually improving the platform based on customer feedback, which demonstrates they take their development seriously. These aspects of Sendblue significantly enhance our workflow and give us confidence in the stability and support of their service. Review collected by and hosted on G2.com.

The software is new, and things break from time to time. Review collected by and hosted on G2.com.

I love Sendblue for its quick response times and the awesome Customer Success Management (CSM) team. Their prompt responses ensure that any issues or concerns are addressed in a timely manner, which is crucial for maintaining the efficiency and productivity of my coaching business. The CSM team specifically stands out as they have made API integrations super efficient, getting everything up and running smoothly even after initial hiccups. This has been a significant advantage, allowing me to focus more on my core business activities without getting bogged down by technical difficulties. Additionally, the initial setup of Sendblue was incredibly user-friendly, taking only about 30 minutes, which I appreciate as it minimizes downtime and allows for immediate utilization of their services. The fact that I do not need to integrate Sendblue with other tools speaks volumes about its comprehensive feature set and its ability to fulfill all my business needs on its own. Lastly, my willingness to highly recommend Sendblue to others, rating it a perfect 10, underscores my satisfaction with its overall performance. Review collected by and hosted on G2.com.

NOTHING Review collected by and hosted on G2.com.

love how it helps automate texting and improve conversion rates across our funnel Review collected by and hosted on G2.com.

the platform is still a bit buggy but the value is def there Review collected by and hosted on G2.com.