--- title: Sendblue Reviews meta\_title: 'Sendblue Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 65 reviews by the users' company size, role or industry to find out how Sendblue works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 65 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### Sendblue Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **exceptional customer support** of Sendblue, ensuring smooth operations and increased engagement. [(25 mentions)](https://www.g2.com/products/sendblue/reviews?filters%5Bsentiment_snippet%5D=2045284&qs=pros-and-cons#reviews) Users value the **ease of use** of Sendblue, enhancing communication efficiency and streamlining their sales processes. [(17 mentions)](https://www.g2.com/products/sendblue/reviews?filters%5Bsentiment_snippet%5D=2045278&qs=pros-and-cons#reviews) Users praise the **automation capabilities** of Sendblue, significantly improving lead response times and sales processes. [(16 mentions)](https://www.g2.com/products/sendblue/reviews?filters%5Bsentiment_snippet%5D=1975304&qs=pros-and-cons#reviews) Users commend the **seamless integrations** of Sendblue, enhancing convenience and efficiency in marketing operations. [(14 mentions)](https://www.g2.com/products/sendblue/reviews?filters%5Bsentiment_snippet%5D=1975306&qs=pros-and-cons#reviews) Users highly value the **powerful automation features** of Sendblue, streamlining client interactions and enhancing operational efficiency. [(13 mentions)](https://www.g2.com/products/sendblue/reviews?filters%5Bsentiment_snippet%5D=1975305&qs=pros-and-cons#reviews) Users find Sendblue **expensive** , but acknowledge it offers value for scaling businesses and managing sales teams. [(5 mentions)](https://www.g2.com/products/sendblue/reviews?filters%5Bsentiment_snippet%5D=1997970&qs=pros-and-cons#reviews) Users find the **limitations on messaging** in Sendblue restrictive, impacting communication and requiring extra management efforts. [(4 mentions)](https://www.g2.com/products/sendblue/reviews?filters%5Bsentiment_snippet%5D=2378050&qs=pros-and-cons#reviews) Users experience **unexpected bugs** and sync issues, disrupting conversations and limiting message capabilities. [(3 mentions)](https://www.g2.com/products/sendblue/reviews?filters%5Bsentiment_snippet%5D=2045275&qs=pros-and-cons#reviews) Users experience **integration issues** with Sendblue, particularly with HubSpot, affecting message synchronization and CRM callbacks. [(3 mentions)](https://www.g2.com/products/sendblue/reviews?filters%5Bsentiment_snippet%5D=2045285&qs=pros-and-cons#reviews) Users experience **quality issues** with incoming images, as they often lack clarity and crispness. [(2 mentions)](https://www.g2.com/products/sendblue/reviews?filters%5Bsentiment_snippet%5D=2045279&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Sendblue ##### 1. Customer Support Users highlight the **exceptional customer support** of Sendblue, ensuring smooth operations and increased engagement. [ See 25 mentions ](https://www.g2.com/products/sendblue/reviews?filters%5Bsentiment_snippet%5D=2045284&qs=pros-and-cons#reviews) See Related User Reviews ![Tomás T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tomás T.") TT Tomás T. 4.0/5 "Game-Changer for Customer Communication" What do you like about Sendblue? I like that Sendblue has a support team that's with you all the way and basically helps with everything you need, not only implementing the software, ![Calvin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Calvin K.") CK Calvin K. 5.0/5 "Effortless Automation and Exceptional Support" What do you like about Sendblue? I find Sendblue incredibly beneficial for its ease of use, making it simple for me and my team to navigate and respond efficiently. The user interface ##### 2. Ease of Use Users value the **ease of use** of Sendblue, enhancing communication efficiency and streamlining their sales processes. [ See 17 mentions ](https://www.g2.com/products/sendblue/reviews?filters%5Bsentiment_snippet%5D=2045278&qs=pros-and-cons#reviews) See Related User Reviews ![Mateo M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mateo M.") MM Mateo M. Mid-Market (51-1000 emp.) 5.0/5 "Easy to Use iMessage Marketing with Reliable Delivery and Responsive Support" What do you like about Sendblue? Sendblue is a solid iMessage marketing platform with straightforward setup and reliable delivery. The interface is clean, onboarding was easy, and sup ![Ben T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben T.") BT Ben T. 5.0/5 "Seamless Integration, Instant Client Connections" What do you like about Sendblue? I like the ease and integration that Sendblue offers, allowing me to text from my phone or GoHighLevel or wherever I need. This makes it valuable for ##### 3. Automation Users praise the **automation capabilities** of Sendblue, significantly improving lead response times and sales processes. [ See 16 mentions ](https://www.g2.com/products/sendblue/reviews?filters%5Bsentiment_snippet%5D=1975304&qs=pros-and-cons#reviews) See Related User Reviews ![Abrahan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abrahan B.") AB Abrahan B. Small-Business (50 or fewer emp.) 5.0/5 "Sendblue: Natural Communication Enhancer with Seamless Setup" What do you like about Sendblue? I like the fact that Sendblue has different features like FaceTime, emojis, and media. It makes interactions with customers more natural. Being able t ![Ben T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben T.") BT Ben T. 5.0/5 "Seamless Integration, Instant Client Connections" What do you like about Sendblue? I like the ease and integration that Sendblue offers, allowing me to text from my phone or GoHighLevel or wherever I need. This makes it valuable for ##### 4. Integrations Users commend the **seamless integrations** of Sendblue, enhancing convenience and efficiency in marketing operations. [ See 14 mentions ](https://www.g2.com/products/sendblue/reviews?filters%5Bsentiment_snippet%5D=1975306&qs=pros-and-cons#reviews) See Related User Reviews ![Abrahan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abrahan B.") AB Abrahan B. Small-Business (50 or fewer emp.) 5.0/5 "Sendblue: Natural Communication Enhancer with Seamless Setup" What do you like about Sendblue? I like the fact that Sendblue has different features like FaceTime, emojis, and media. It makes interactions with customers more natural. Being able t ![Calvin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Calvin K.") CK Calvin K. 5.0/5 "Effortless Automation and Exceptional Support" What do you like about Sendblue? I find Sendblue incredibly beneficial for its ease of use, making it simple for me and my team to navigate and respond efficiently. The user interface ##### 5. Automation Features Users highly value the **powerful automation features** of Sendblue, streamlining client interactions and enhancing operational efficiency. [ See 13 mentions ](https://www.g2.com/products/sendblue/reviews?filters%5Bsentiment_snippet%5D=1975305&qs=pros-and-cons#reviews) See Related User Reviews ![Calvin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Calvin K.") CK Calvin K. 5.0/5 "Effortless Automation and Exceptional Support" What do you like about Sendblue? I find Sendblue incredibly beneficial for its ease of use, making it simple for me and my team to navigate and respond efficiently. The user interface ![Mike P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike P.") MP Mike P. 4.0/5 "Efficient Automation with Great Support" What do you like about Sendblue? I primarily use Sendblue for conversational texting and I find the automations incredibly beneficial. I really appreciate the powerful automation capa ### 5 Cons or Disadvantages of Sendblue ##### 1. Expensive Users find Sendblue **expensive** , but acknowledge it offers value for scaling businesses and managing sales teams. [ See 5 mentions ](https://www.g2.com/products/sendblue/reviews?filters%5Bsentiment_snippet%5D=1997970&qs=pros-and-cons#reviews) See Related User Reviews ![N .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "N .") N N . 5.0/5 "Increases Response Rate" What do you dislike about Sendblue? The cost is pretty high. It was a little difficult to set up, requiring some tech savviness to set up automations and things in Go High Level. ![Garrett L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Garrett L.") GL Garrett L. Small-Business (50 or fewer emp.) 5.0/5 "Outstanding Conversion Rates That Exceed Expectations" What do you dislike about Sendblue? The cost is pretty brutal. However, I like the discounts you all give for multiple lines and the ones you give for a yearlong contract. ##### 2. Limitations Users find the **limitations on messaging** in Sendblue restrictive, impacting communication and requiring extra management efforts. [ See 4 mentions ](https://www.g2.com/products/sendblue/reviews?filters%5Bsentiment_snippet%5D=2378050&qs=pros-and-cons#reviews) See Related User Reviews ![Adam N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam N.") AN Adam N. 4.0/5 "Seamless Integration with Stellar Support" What do you dislike about Sendblue? The iPhone app recently introduced by Sendblue lacks certain features that I consider important, such as proper support for group chats. While the app ![Mike P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike P.") MP Mike P. 4.0/5 "Efficient Automation with Great Support" What do you dislike about Sendblue? Sometimes, during conversations, the numbers switch unexpectedly, which can be disruptive. Additionally, I find the limitation on the number of messag ##### 3. Bugs Users experience **unexpected bugs** and sync issues, disrupting conversations and limiting message capabilities. [ See 3 mentions ](https://www.g2.com/products/sendblue/reviews?filters%5Bsentiment_snippet%5D=2045275&qs=pros-and-cons#reviews) See Related User Reviews ![Mike P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike P.") MP Mike P. 4.0/5 "Efficient Automation with Great Support" What do you dislike about Sendblue? Sometimes, during conversations, the numbers switch unexpectedly, which can be disruptive. Additionally, I find the limitation on the number of messag ![Adam B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam B.") AB Adam B. 5.0/5 "Responsive Support with Continuous Improvement" What do you dislike about Sendblue? The software is new, and things break from time to time. ##### 4. Integration Issues Users experience **integration issues** with Sendblue, particularly with HubSpot, affecting message synchronization and CRM callbacks. [ See 3 mentions ](https://www.g2.com/products/sendblue/reviews?filters%5Bsentiment_snippet%5D=2045285&qs=pros-and-cons#reviews) See Related User Reviews ![Ricky S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ricky S.") RS Ricky S. 4.0/5 "Boosted Response Rates with Easy Messaging" What do you dislike about Sendblue? I wish that the HubSpot integration worked a little bit better. ![Adam R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam R.") AR Adam R. Small-Business (50 or fewer emp.) 5.0/5 "Made our manual lead outreach automated with a 60%+ response rate" What do you dislike about Sendblue? Overall the platform is great but the areas for improvement would be around CRM, integrations, filtering. ##### 5. Quality Issues Users experience **quality issues** with incoming images, as they often lack clarity and crispness. [ See 2 mentions ](https://www.g2.com/products/sendblue/reviews?filters%5Bsentiment_snippet%5D=2045279&qs=pros-and-cons#reviews) See Related User Reviews ![Samantha T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha T.") ST Samantha T. Small-Business (50 or fewer emp.) 5.0/5 "I love using SendBlue!" What do you dislike about Sendblue? My only con is the quality of incoming images. Any images that I've sent out are amazing quality (I've tested this with my own iphone too) But images ![Scott B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott B.") SB Scott B. 11/27/2025 "Seamless Integration, Stellar Support" 5/5 What do you like best about Sendblue? I deeply appreciate Sendblue for its seamless integration capabilities. This makes the transition and ongoing operation effortless, allowing me to smoothly run multiple sales teams online without any hiccups. The standout feature for me, however, is their exceptional customer support. The team is always ready and available whenever any assistance is needed. Their proactive engagement in providing updates and helping with implementation makes everything function so well, contributing significantly to the efficiency of my operations. The ease of setup was another highlight, making the initial adoption process extremely straightforward. Moreover, Sendblue has effectively resolved show rate issues, thereby enhancing engagement and conversion rates, which has led to a substantial increase in revenue and better interactions in every conversation, including follow-ups. Review collected by and hosted on G2.com. What do you dislike about Sendblue? N/a Review collected by and hosted on G2.com. What problems is Sendblue solving and how is that benefiting you? I use Sendblue to solve show rate issues, leading to more revenue, better engagement, and improved conversions across my sales teams. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ben T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben T.") BT Ben T. 1/6/2026 "Seamless Integration, Instant Client Connections" 5/5 What do you like best about Sendblue? I like the ease and integration that Sendblue offers, allowing me to text from my phone or GoHighLevel or wherever I need. This makes it valuable for me because everything is about speed to lead, so the faster I'm able to respond to a client or customer, the better. Plus, the initial setup of Sendblue was extremely easy. Review collected by and hosted on G2.com. What do you dislike about Sendblue? I don't like that Sendblue has just added integration and experiences inside of Go High Level to work with all of their automations natively. I'd love for Go High Level's AI to be able to respond through a Sendblue line. Review collected by and hosted on G2.com. What problems is Sendblue solving and how is that benefiting you? Sendblue helps me achieve a higher response rate by integrating texting capabilities, making communication with clients faster and more efficient. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Chad W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad W.") CW Chad W. Small-Business (50 or fewer emp.) 2/25/2026 "SendBlue - The Best Of The Best" 5/5 What do you like best about Sendblue? I like that Sendblue is reliable and consistent. Their run time and uptime are phenomenal. I've used them for probably three years now and only had one instance of downtime. Their results are impeccable, and their communication is great. The services just work, and they're consistent. They're also adding new features, which has helped my sales organization a ton. Review collected by and hosted on G2.com. What do you dislike about Sendblue? Absolutely nothing. I wouldn't change a single thing. Review collected by and hosted on G2.com. What problems is Sendblue solving and how is that benefiting you? Sendblue allows me to continue using SMS in my company after getting kicked off a 10DLC, restoring my SMS capabilities. It's been a huge help. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Daavi G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daavi G.") DG Daavi G. 11/20/2025 "Effortless Lead Engagement with Sendblue" 5/5 What do you like best about Sendblue? I love using Sendblue for its incredible ease of use and effectiveness. It has significantly enhanced our communication with new leads and increased our response rate by at least four times. This improvement has also positively impacted our show rate. The platform makes texting new leads and confirming appointments straightforward and efficient, which is crucial for maintaining effective contact and engagement. Moreover, the onboarding process, though it initially took some time, was made smooth and supportive thanks to the helpful Sendblue team, who willingly participated in onboarding calls. This level of support further emphasizes the user-friendly nature of Sendblue, making it an invaluable tool for our operations. Review collected by and hosted on G2.com. What do you dislike about Sendblue? NA Review collected by and hosted on G2.com. What problems is Sendblue solving and how is that benefiting you? I use Sendblue to increase our lead response rate and appointment confirmations, enhancing our customer engagement with ease and efficiency, while also boosting our show rate significantly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Asher W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Asher W.") AW Asher W. 11/26/2025 "Personable Client Engagement with Stellar Support" 5/5 What do you like best about Sendblue? I love how Sendblue has significantly enhanced our capability to increase show rates and allows us to be more personable with clients. This personal touch has been vital for my business. I appreciate the excellent customer success support and the assistance from STACEY, which really help in guiding us through the full capabilities and power of the product. Without Stacey, the initial setup might have been very challenging, but with her guidance, it became manageable, showing the importance of capable customer support in adopting new tools. Review collected by and hosted on G2.com. What do you dislike about Sendblue? I feel that the notifications via the app could be improved to allow me to see everything on the go. Review collected by and hosted on G2.com. What problems is Sendblue solving and how is that benefiting you? I use Sendblue to increase show rates and enhance personal marketing, guided by its powerful capabilities with the support of STACEY. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from Pop Up ![Tài P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tài P.") TP Tài P. Small-Business (50 or fewer emp.) 12/5/2025 "Sendblue Supercharges Engagement with Personal iMessage Outreach" 5/5 What do you like best about Sendblue? Sendblue has significantly increased my pick-up rates for both VSL funnels and application funnels. The iMessage delivery gives my outreach a personal touch that SMS simply cannot match, which translates directly to higher engagement and more booked calls. Review collected by and hosted on G2.com. What do you dislike about Sendblue? Honestly, I have no complaints. The platform delivers exactly what I need. Review collected by and hosted on G2.com. What problems is Sendblue solving and how is that benefiting you? I've used other calling and SMS systems like Aloware, but none of them could reach my prospects through iMessage. Sendblue is the only solution that lets me land directly in my customers' iMessage inbox, which feels far more personal and trustworthy than standard SMS. This has been a game-changer for my response rates and overall funnel performance. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Callum M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Callum M.") CM Callum M. Small-Business (50 or fewer emp.) 11/21/2025 "Facilitated Lead Engagement" 4.5/5 What do you like best about Sendblue? I appreciate that Sendblue ensures my messages are delivered as blue messages, which gives me confidence in their successful delivery. I use it for messaging my leads within my CRM, and it effectively increases the number of conversations generated and the frequency with which more calls show up. Additionally, I found the initial setup of Sendblue to be easy, making the onboarding process smooth and efficient. Review collected by and hosted on G2.com. What do you dislike about Sendblue? I find the customer experience with Sendblue problematic, especially when it comes to cancellations. There have been communication issues which, while ultimately resolved, caused some frustration. Review collected by and hosted on G2.com. What problems is Sendblue solving and how is that benefiting you? I use Sendblue for messaging my leads, generating more conversations, and ensuring more calls show up. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Lance W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lance W.") LW Lance W. Director of Growth Small-Business (50 or fewer emp.) 6/12/2025 "The Personal Touch Industry Disruptor for CRM Integration!" 5/5 What do you like best about Sendblue? We love the authentic experience SendBlue delivers for iPhone users. It genuinely feels like you're communicating with a real person. The software is easy to set up, integrates seamlessly with our CRM (GHL), and the dashboard is both intuitive and informative. It gives us clear visibility into key metrics like response rates, which has been incredibly valuable. Working with the SendBlue team has been a great experience. Lily has been fantastic, and the developer support has been consistently responsive and helpful. We've even heard directly from the co-founder, which really shows their dedication to customer success. Review collected by and hosted on G2.com. What do you dislike about Sendblue? Our main frustration with SendBlue isn't actually with the platform itself, but rather a limitation imposed by iMessage. The restriction of only being able to send 50 messages per phone line per day has made it difficult to fully utilize certain features we were hoping to implement, such as sending reminder texts to clients for upcoming events like webinars. Review collected by and hosted on G2.com. What problems is Sendblue solving and how is that benefiting you? SendBlue solves a major pain point for iPhone users: the dreaded green text bubble when messaging non-iPhone devices. For businesses and sales reps, that green bubble often signals to recipients that the message is automated or impersonal. SendBlue eliminates that perception by maintaining the look and feel of a native iMessage conversation. As a result, we’ve seen a noticeable increase in our response rates and overall engagement. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mateo M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mateo M.") MM Mateo M. Mid-Market (51-1000 emp.) 1/28/2026 "Easy to Use iMessage Marketing with Reliable Delivery and Responsive Support" 5/5 What do you like best about Sendblue? Sendblue is a solid iMessage marketing platform with straightforward setup and reliable delivery. The interface is clean, onboarding was easy, and support was responsive when we had questions. Overall, a good option for teams looking to test iMessage outreach. Review collected by and hosted on G2.com. What do you dislike about Sendblue? Analytics have improved significantly since we started, thanks to Sendblue’s responsiveness to our feedback. Review collected by and hosted on G2.com. What problems is Sendblue solving and how is that benefiting you? Sendblue significantly improved our SMS deliverability leading to higher engagement for our sales team. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![N .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "N .") N N . 12/27/2025 "Increases Response Rate" 5/5 What do you like best about Sendblue? I suppose Sendblue increases response rate pretty effectively, allowing me to get more contact out of the leads I've paid for or worked so hard for. Their services are very good. Review collected by and hosted on G2.com. What do you dislike about Sendblue? The cost is pretty high. It was a little difficult to set up, requiring some tech savviness to set up automations and things in Go High Level. Review collected by and hosted on G2.com. What problems is Sendblue solving and how is that benefiting you? Sendblue increases the response rate effectively, allowing more contact with leads through our CRM. Review collected by and hosted on G2.com. 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