I appreciate the seamless messaging and ways to read the messages. Review collected by and hosted on G2.com.

I wish it was a bit more organized, I think the messages should be more sorted. Review collected by and hosted on G2.com.

As a bootstrapped startup with a small team, Sendbird has allowed us to add a best-in-class community experience to our product with the flick of a switch. Our chat feature has become one of our user's favorite parts of the app, and has greatly improved our retention. Their customer support reps are always available to help, and we've been able to easily scale their service as we've grown. Review collected by and hosted on G2.com.

Data export is not supported on our current plan. Review collected by and hosted on G2.com.

The complexity of implementing a messaging solution in-house is prohibitive, but sendbird makes it relatively simple. The performance is great, and we haven't experienced any downtime. The dashboard is easy to use. We have a good relationship with support, PMs, and solution architects at sendbird as well.

The new AI Chatbot feature is exciting, and the dashboard makes it easy to use and understand. Review collected by and hosted on G2.com.

We have had issues with the react native SDKs that have required a considerable amount of back and forth with the sendbird team (and eventually required a fix). This delayed one of our releaeses. Review collected by and hosted on G2.com.

Its really easy to use and a helpful tool Review collected by and hosted on G2.com.

Logging in and finding the right channel can be quite complicated and take a while Review collected by and hosted on G2.com.

Having an opportunity to talk to our residents and learn more about different systems is amazing. Review collected by and hosted on G2.com.

Nothing! In my opinion! it is really faultless Review collected by and hosted on G2.com.

A lot of things are well documented, making it really easy for the developers to work on it. Dashboard is also really good and easy to use, and there are a lot of configurations you can do without touching the code. Customer Support has been really good and they are really present in the day-to-day. Review collected by and hosted on G2.com.

Some parts of the UIkit are not easy to play around or not that customizable. In one hand, it really saves a lot of work because you start with a nice foundation when you use it, but it can get really hard to customize after a while and then you may need to rewrite whole views. Review collected by and hosted on G2.com.

With many examples presented in an easy-to-understand manner

I was able to get quick feedback on my questions. Review collected by and hosted on G2.com.

I don't know because it doesn't bother me. Review collected by and hosted on G2.com.

Ease of integration, good administration panel, end result with great usability for users Review collected by and hosted on G2.com.

Little flexibility in the plans available for contracting. There could be an SDK version for Flutter Review collected by and hosted on G2.com.

Quick, easy. I can see when my message has been seen, for my own verification. I am also able to see when I am being responded back to in real time. Review collected by and hosted on G2.com.

It would be helpful to know if the receiver is online and when the last time they were active. Review collected by and hosted on G2.com.

The dashboards Sendbird provides are quite informative. You can track down every single user down to their every bit of information and this makes troubleshooting rather easy. The UI design of the web dashboards is intuitive and seamless to navigate through. The updated mobile SDKs have significantly improved memory profiling. Review collected by and hosted on G2.com.

It's not opensource. But, that's understandable, when you try to monetize something. Review collected by and hosted on G2.com.