Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Best meeting AI summaries and extras"
5/5
What do you like best about Sembly AI?

Great Key Point summaries of meetings. Automatic task/actions arising creation that can automatically update you your task app (Microsoft To Do in my case). Review collected by and hosted on G2.com.

What do you dislike about Sembly AI?

Only area for improvement would be integration of video record with timestamps Review collected by and hosted on G2.com.

Adrien B.
AB
Adrien B.
Tuteur privé
Small-Business (50 or fewer emp.)
"Super efficient"
5/5
What do you like best about Sembly AI?

Transcript meeting and call to texte to target the best prospects Review collected by and hosted on G2.com.

What do you dislike about Sembly AI?

Maybe the UX could be better but doesnt really matter for me Review collected by and hosted on G2.com.

Verified User in Program Development
AP
Verified User in Program Development
Mid-Market (51-1000 emp.)
"I wish I had Sembly 10 years ago!"
5/5
What do you like best about Sembly AI?

The ease of set up, use, frequent feature updates and sentiment analysis. The customer support is amazing on top of everything else. Review collected by and hosted on G2.com.

What do you dislike about Sembly AI?

No dislikes. I do not have anything negative except I wish I had it sooner. Review collected by and hosted on G2.com.

Ahmed E.
AE
Ahmed E.
Small-Business (50 or fewer emp.)
"Sembly AI review"
4/5
What do you like best about Sembly AI?

Recording meeting, AI features for the meeting, taking notes Review collected by and hosted on G2.com.

What do you dislike about Sembly AI?

Require tights to work with the organizational tools Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Simple, and efficient"
4.5/5
What do you like best about Sembly AI?

Simple, easy to use ! Can be added to Google Meet, Teams, and Zoom.

Efficient note taking. Video available. Prompts are very strong in order to activate use of the notes. Review collected by and hosted on G2.com.

What do you dislike about Sembly AI?

Need a shorter summary for sending to Slack and sending emails to customers post meeting. Not enough credits to use prompts. Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Great for meeting notes"
4.5/5
What do you like best about Sembly AI?

I have used several tools to capture and record meeting notes. Sembly is the best hands down so far. Review collected by and hosted on G2.com.

What do you dislike about Sembly AI?

I would like to get synopsis of individual attendees thoughts on a topic. Review collected by and hosted on G2.com.

AL
Andy L.
Small-Business (50 or fewer emp.)
"Can't record the zoom meetings a few times"
1/5
What do you like best about Sembly AI?

When it is able to record, the transcript and the summarization are good. Able to just invite sembly to the meeting is good too. Review collected by and hosted on G2.com.

What do you dislike about Sembly AI?

Problem is it doesn't work half of the time. We invited sembly to the zoom meetings a few times and almost half of the meetings can't be recorded.

It would just say no content. Or the whole recording just contains one sentence out of a 1 hour recording.

When check with customer support, it takes 2-3 days to get an answer.

And the audio uploads only allows 5 hours for the plan. What's the use of sembly if we can't have our interviews recorded. They only accept .mp3 file, but zoom default recording is .m4u. So we would need to convert firtst before upload to sembly. Review collected by and hosted on G2.com.

Response from Andrey Fediv of Sembly AI
Edit edit

Hello Andy,

Thank you for taking the time to share your thoughts and feedback about Sembly AI. We appreciate your input and are sorry to hear about the issue you experienced. We want to assure you that we take every customer concern seriously, and we are grateful that you brought this issue to our attention.

The issue you experienced is an uncommon instance, but we understand how important it is to address every issue and ensure that our customers are satisfied. Your feedback is extremely valuable to us and helps us improve our product and services.

We take pride in being customer-focused and want to assure you that we are always striving to improve our customer experience. Our customer support team is available during regular office hours for EU and US time zones, Monday to Friday. We do our best to respond as quickly as possible and apologize for any delay over the weekend.

In response to your feedback, we are currently working on enhancements to allow for additional file extensions, including .m4u, for audio uploads. We hope this improvement will better serve your needs.

Please do not hesitate to contact our support team with any further comments, concerns, or suggestions you may have. We are always here to listen and are committed to providing the best possible service.

Once again, thank you for choosing Sembly AI and for your valuable feedback. We appreciate your business and look forward to serving you in the future.

Best regards,

The Sembly AI Team

Chris A.
CA
Chris A.
CEO
Small-Business (50 or fewer emp.)
"Awesome Ai tool for meetings!"
5/5
What do you like best about Sembly AI?

I love how easy it is to use. You just add it to your meetings, and it does the rest of the work. Takes notes, adds action items, and so much more! It is very easy to use, and I highly recommend using it for your meetings. Review collected by and hosted on G2.com.

What do you dislike about Sembly AI?

Not much to dislike at the moment! They are a great up and coming, newer product that I am excited to see where it goes! Review collected by and hosted on G2.com.

Tristan W.
TW
Tristan W.
Marketing
Small-Business (50 or fewer emp.)
"Gives a full transcript"
4/5
What do you like best about Sembly AI?

Its cool that you dont have to be on the call for the software to take notes. There is a full transcript of the meeting conversation Review collected by and hosted on G2.com.

What do you dislike about Sembly AI?

Its kind of creepy, I feel like people may be less likely to speak freely when every word is being recorded in a transcript- makes calls more formal Review collected by and hosted on G2.com.

KZ
Kera Z.
Team Lead - PMO Sr Consultant
"Sembly has really helped with our productivity"
5/5
What do you like best about Sembly AI?

It is convenient. If you add your assembly agent to a meeting series, it will always join the meeting, even if you have to miss it. Review collected by and hosted on G2.com.

What do you dislike about Sembly AI?

Sometimes when I need to add Sembly to a meeting last minute, it fails to join the meeting. I have mentioned this to the development team and they are working on this. Review collected by and hosted on G2.com.