Sematext Cloud Reviews (38)

Reviews

Sematext Cloud Reviews (38)

4.7
38 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and responsive customer support of Sematext Cloud, highlighting its ease of setup and effective monitoring capabilities. Many appreciate how it simplifies log management and provides actionable insights, making it a reliable choice for teams. However, some users note that the pricing can be on the higher side for extensive usage.
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Adnan K.
AK
Adnan K.
Senior Software Engineer
Enterprise (> 1000 emp.)
"Sematext is used to monitor application and infrastructure , raising alerts and troubleshooting"
4.5/5
What do you like best about Sematext Cloud?

I like its intuitive UI and ease of integration, agent installation, and detailed reposts, The documentation provided is more than enough to complete that task, and its friendly and amazing support Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

User management is difficult to handle hence it needs improvement, I am not able to utilize a full-featured code profiler, and it's a bit more expensive than its alternatives Review collected by and hosted on G2.com.

Response from Otis Gospodnetic of Sematext Cloud

Thank you for reviewing Sematext, Adnan, and recognizing the time and effort we put into our customer support. :) Regarding the price, please note the infrastructure monitoring, and this includes container and Kubernetes monitoring, package inventory, host inventory, etc. is only $3.6/host/month without any contracts, month to month, and we now offer an annual discount.

See how Sematext Cloud improved
Veerendra G.
VG
Veerendra G.
Hospital & Health Care
Mid-Market (51-1000 emp.)
"Great tool for monitoring and debugging logs"
5/5
What do you like best about Sematext Cloud?

1. Easy to use with default dashboards

2. log Pipelines are very helpful in dropping or masking sensitive data

3. Great support and friendly

4. Become easier after migrating to the team account Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

1. still learning

2. log search sometimes does not pick up phrases Review collected by and hosted on G2.com.

Response from Sean Monahan of Sematext Cloud

Hi Veerendra,

Thank you for the review, very pleased to see that we are providing such value. Our Customer Success Managers and support team are always happy to jump on a call to answer any questions or share some best practices, don't hesitate to reach out to them for a live learning session.

We will continue to improve and add to our platform.

Best regards,

Sean

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Sematext Synthetics customer - Excellent solution and very easy to implement"
4.5/5
What do you like best about Sematext Cloud?

We were using a competing cloud solution but found that the features in the competing solution lacked the required insight to notify our support team of issues promptly. We signed up for a free trial with Sematext and were immediately rewarded with a cleaner and more robust dashboard and accurate notification process for our environment at a price point that was also better than our current solution. Needless to say, it was an easy decision to switch to Sematext. Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

To be honest, we have not found any problems with our implementation of the Sematext Synthetic solution thus far. We have been experiencing accurate alert notifications for our critical websites so we can take immediate action. Review collected by and hosted on G2.com.

Response from Sean Monahan of Sematext Cloud

Hi there, thanks a lot for taking the time to leave us a review. We are glad to hear it was an easy decision and that we are providing you with a solution that meets your needs. We will be continuously adding new features and improving our synthetics solution as we go. You can sign up to our newsletter to receive product updates through the footer of our webpage: https://sematext.com/

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Good for debugging aggregated logs"
4/5
What do you like best about Sematext Cloud?

We are mainly using it for debugging of aggregated logs. It does that perfectly well, filtering and searching works great.

It was easy to setup (using logagent as our forwarder).

We use alerts based on certain messages to alert our DevOps team of potential incidents.

We use a few dashboards for viewing the frequency of certain logs based on filters.

From a price point of view, it is great for us as our logging demands are not high. Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

It would be great if it had smart detection of the most common phrases or messages in within logs.

When you have a lot of logs, the UI is very jumpy to scroll through.

It cuts logs from the view when you view a large range at once.

The log search sometimes doesn't pick up phrases or words Review collected by and hosted on G2.com.

Response from Otis Gospodnetic of Sematext Cloud

Hi. Thank you for your review. We'd love to address the niggles you mentioned. I don't see your name here in the review unfortunately. It would be great if you could get in touch with us at support@sematext.com or via our live chat so could show us everything that you would like us to improve.

DH
David H.
Chief Technology Officer
Small-Business (50 or fewer emp.)
"East to implement, great service"
5/5
What do you like best about Sematext Cloud?

It has all the features we needed, is intuitive to implement and only took about 2 hours to get our first Synthetic Monitoring set up. Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

We had a little trouble with the PagerDuty integration but the Sematext support folks helped troubleshoot the problem and figured out that Pager Duty was dropping some of the alerts when similar alerts came in before the previous ones were resolved. Great support from Sematext on that one. Review collected by and hosted on G2.com.

Komal J.
KJ
Komal J.
Software Developer
Information Technology and Services
Enterprise (> 1000 emp.)
"Our Deliant Application Monitoring & Troubleshooting has become simplified with Sematext Cloud"
4.5/5
What do you like best about Sematext Cloud?

Sematext Cloud provides the best APM characteristics to visualize our organization's architecture, its state of operation, and health status in its dashboard. Troubleshooting is done fast with the help of its user logs, metrics, and traces in a single unified view. Using Application token and API keys, we gain effective control over our log access, and each log is encrypted with TLS/SSL standards. It provides real-time anomaly detection whenever there is a drastic deviation in log counts. Archiving these logs is also effortless thanks to its seamless integration with Amazon S3. Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

There are various E-mail and subscription types available in its E-mail Report feature from which we can define report time, frequency, and range for automated report generation. Customization features are also available in which we can assign a brief meta name, unique URL, and description for report identification. Review collected by and hosted on G2.com.

KD
Kevin D.
Director of Managed Services Delivery
Mid-Market (51-1000 emp.)
"Sematext best in class!"
5/5
What do you like best about Sematext Cloud?

I've used similar monitoring solutions for years to monitor website uptime and performance and can say that Sematext is leaps and bounds ahead of the competition. Sematext's Synthetics offering specifically gives users the ability to create customized scripts to dig into website availability and ensure that all components are functioning as expected. Sematext support is incredibly responsive as well, typically responding same day to requests! Plenty of custom integrations to choose from as well, from Slack and MS Teams to solutions like Opsgenie as well. Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

Admin logging in the Sematext interface needs some work, but to Sematext's credit they have enhancing it on their roadmap. Review collected by and hosted on G2.com.

William R.
WR
William R.
Founder
Small-Business (50 or fewer emp.)
"Best Monitoring With Easy Pricing"
5/5
What do you like best about Sematext Cloud?

Sematext was super simple to setup and autodiscovered everything for me and I was setup in minutes. Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

The menus were a little bit overwhelming at first with alot of different products but I was quickly able to figure it out. Review collected by and hosted on G2.com.

Steve F.
SF
Steve F.
vp r&d
Mid-Market (51-1000 emp.)
"Great monitoring with sensible pricing"
5/5
What do you like best about Sematext Cloud?

Nice and easy synthetics, standard puppeteer api rather than a proprietary language Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

AWS only synthetic endpoints at present but totally understand why given the time they have been in the market. Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Verified User in Wholesale
Enterprise (> 1000 emp.)
"A product that delivers and will meet our needs"
5/5
What do you like best about Sematext Cloud?

Simlple interface and setup

Trial Period

Helpful one to one asssitance

Does what it needs to do

sure will do more if we chose to expand footprint of use

If it good value against other products Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

Nothing i am very happy with it meeting the needs

could of small GUI issues but they are very minor, reported and aware of new features from support/in product Review collected by and hosted on G2.com.