The customer service, hands down has been the greatest. Whenever we have an issue, our rep is quick to jump on any issues. Sometimes they'll just go in and fix the problem for us in the code, instead of us having to do it ourselves. Review collected by and hosted on G2.com.
What do you dislike?
I wish there was a little more control over the videos and how they are displayed within our listings. It's a little bit hard to manage at the time being. Review collected by and hosted on G2.com.
What problems are you solving with the product? What benefits have you realized?
We're getting more detailed product listings on our retailer sites by using Sellpoints. We have received more hits and interaction than a standard listing alone. Review collected by and hosted on G2.com.
Sellpoints is an e-commerce optimization platform that enables brands and retailers to engage consumers with targeted shopping experiences that help them make their desired purchase decision. Sellpoints enables brands to share their product stories on retail websites through interactive content experiences that engage, inform, and inspire shoppers. In addition, Sellpoints provides robust data and insights to help our clients make informed business decisions on how to optimize their product pages. The results are increased sales and a reduction in costly product returns.
Sellpoints allows clients to fully enrich their SKUs with interactive content experiences that include marketing content such as videos, product tours, image galleries, 360 views, short animations, customer reviews, product comparison charts, and much more.