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# SellerActive by Cart.com Features

##### 
## Operations (3)

Optimized Business Operations

Optimizes business operations across multiple channels

Data Synchronization

Creates a single data repository of inventory and customer information

Real-Time Data

Receive data and information in real time

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##### 
## Inventory (5)

Order Fulfillment

Streamlines order fulfillment and processing

Catalog Management

Optimizes product copy, images, and information

Product Intelligence

Monitors and updates product/inventory data, pricing, and availability to stay up-to-date

SEO Management

Optimize and manage the search engine optimization efforts for a website or digital content

Channel Management

Manage various distribution channels, build relations with channel partners, and track their performance

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##### 
## Platform (7)

Regulation Compliance

Ensures product listing and order fulfillment complies with online retail regulation

Multichannel Publishing

Publishes products and services to desired channels

Accounting Reports

Reconciles orders, sales, and settlements across multiple channels

Marketplace Integration

Integrates with third-party online marketplaces

Sales Reports

Reports specific to sales analysis for trends and strategies

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Accounting Integration

Integrate with a third-party accounting system

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##### 
## Processing (11)

Internationalization

Allows products or services to be sold internationally

Purchase Order Management

Create, send, and track purchase orders and their statuses

Scan and Ship

Scans products or services before shipping to ensure accuracy

Returns Management

Track and facilitate returns of products sold

Shipping Management

Manage and track orders being shipped to customers

Discount Management

Track products that are for sale at a reduced price or part of coupon promotions

eCommerce Management

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Promotions Management

Design, communicate, and distribute incentives to perform a specific action

Retail Inventory Management

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Website Management

Built-in website builder or integration with third-party site

Product Data Management

Capture, organize and track product-specific data and information in a centralized location

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##### 
## Integration (3)

Import

Provide tools to import data to a third-party marketplace

Export

Provide tools to export data from a third-party marketplace

APIs

Deliver APIs for integration with third-party marketplaces

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##### 
## Store Management (2)

Localization

Ability to manage multiple stores in different languages and currencies

Marketplaces

Allows users to manage multiple stores on third-party marketplaces

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##### 
## Order Entry (5)

Entry

Enter and convert orders and quotes

Register

Register received orders in the system

Notifications

Provide real-time notifications and status updates

Order Entry

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Remote Order Entry

The ability to enter orders from a remote location such as a computer, mobile, or tablet.

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##### 
## Order Tracking (6)

Shipping

Verify shipping preferences

Tracking

Track orders and their statuses as they move along the supply chain

Backorder

Manage orders for products that are unavailable due to inventory shortage

Discount Management

Track products that are for sale at a reduced price or part of coupon promotions

Order Tracking

Track orders throughout the fulfillment process

Purchase Order Management

Create, send, and track purchase orders and their statuses

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##### 
## Inventory Management (3)

Stock Levels

Maintain visual on stock levels

Flow Of Goods

Track available inventory and manage flow of goods to/from warehouses

Reserving Goods

Reserve goods that have been added to cart and update stock levels

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##### 
## Customer Management (6)

Order Status

Track status of orders from shipment to delivery

Information Access

Provide customers access to their information in order to answer FAQs

Email Notifications

Automatically send emails using certain triggers to notify customer service of issues

Mobile Access

Access software remotely via mobile devices

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Recurring Orders

Managing orders that a customer purchases repeatedly and regularly

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##### 
## Subscription Management (5)

Payment Data

Store payment data and customer information

Payment Gateway

Support and/or integrate with a payment gateway(s)

Billing

Automate billing and contracts

Automatic Payments

Accomidate automatic payments from various payment methods

Real-Time Data

Receive data and information in real time

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##### 
## Agentic AI - Online Marketplace Optimization Tools (2)

Cross-system Integration

Works across multiple software systems or databases

Natural Language Interaction

Engages in human-like conversation for task delegation

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##### 
## Agentic AI - Order Management (2)

Adaptive Learning

Improves performance based on feedback and experience

Natural Language Interaction

Engages in human-like conversation for task delegation

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##### 
## Additional Functionality (69)

Multi-Location

Manage and support multiple locations

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Product Configurator

Customize the specifications of a finished product to meet the particular needs of a customer

Data Import/Export

Import and export data to and from software applications

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Inventory Auditing

Cross-checking financial records with physical inventory counts and records

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Quotes/Estimates

Generate quotes or estimates for customers

Customer History

Access previous interactions or concerns to maintain customer relationships

Invoice Creation

Create invoices from scratch or have recurring invoices

Order Fulfillment

Manage the process of receiving, preparing, and delivering orders for goods/products

Client Portal

Private online space that lets businesses securely share documents and provide information access to clients

Shipping Management

Manage and track orders being shipped to customers

Assignment Management

Assign issues and tasks based on availability or required skills

Workflow Management

Create, design and manage workflows for repetitive tasks

Warehouse Management

Manage and track operations and inventory within warehouses

Multi-Channel Management

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Billing & Invoicing

Create, manage, and send invoices or bills to customers

eCommerce Management

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Delivery Management

Manage order deliveries until they are received by the customers

Real-Time Updates

Receive system updates as soon as any changes are made

Returns Management

Track and facilitate returns of products sold

Label Printing

Process of printing custom labels through various methods.

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

Order Management

Manage and track customer orders for goods, investments, or any other purchases

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

Inventory Management

Track and manage inventory levels to maintain proper supply

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

For eCommerce

Intended to be used by online stores

Backorder Management

Manage customer orders that cannot be filled immediately due to out-of-stock items

Supplier Management

Manage all supplier data and operations

Batch Processing

Software's ability to perform similar action on multiple similar files simultaneously

Order Routing

Set up routing rules that connect sales channels with warehouses to minimize order processing time

Promotion Optimization

Assess and optimize pricing markdowns, special offers, or other promos

API

Application programming interface that allows for integration with other systems/databases

Multi-Currency

Manage and handle various international currencies

Shipping Labels

Generate or print labels that contain shipping information for packages

Customer Management

Store and organize information about customers and previous interactions

Order Processing

Send / receive, process, and execute orders

Exchange Management

Enable the process of exchanging one item for another

Customizable Branding

Add customized logos and colors to align with company branding

Special Order Management

Manage special order requested by a customer

Forecasting

Form predictions based on past and present data/trends

Vendor Management

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Customer Accounts

Record customer information, purchase history, and other notes

Shipping Labels

Generate or print labels that contain shipping information for packages

Electronic Payments

Electronically collect payments for goods or services

Customizable Branding

Add customized logos and colors to align with company branding

API

Application programming interface that allows for integration with other systems/databases

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Inventory Tracking

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Email Marketing

Create and send email blasts/campaigns

Mobile Commerce

Real-Time Updates

Receive system updates as soon as any changes are made

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Data Import/Export

Import and export data to and from software applications

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Shopping Cart

Checkout of online store

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Inventory Replenishment

Track stock count levels to manage product reordering

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Multi-Location

Manage and support multiple locations

Multi-Currency

Manage and handle various international currencies

Multi-Channel Marketing

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

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SellerActive by Cart.com Comparisons

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