The web survey tools allow great flexibility, ease of use, large number of surveys and they have excellent technical support. From Installation to final reports, they are there to help. I have nothing but good things to say about this product. Review collected by and hosted on G2.com.

I would love to run this product on a stand-alone client machine that then uploads it's data to the web database. I wouldn't say this is something I dislike, just that it's a feature I'd love to have. I haven't found anything that I really dislike about this product. Review collected by and hosted on G2.com.

Hosting it ourselves and being able to create as many, as often and as custom surveys as we want. We have the enterprise version with active logic to get email notifications rather that wait for reviewers on hot action items. It is super easy to learn and use. Review collected by and hosted on G2.com.

Our only complaint is the number of empty or incomplete survey responses, and we are not sure if they are redundant attempts, actual incompletes or lost data. Review collected by and hosted on G2.com.

Quick customer service. Quick customization. Functional product that is easy to use. Absolutely, one of the best attributes of this product is knowing that if you have a question of any kind you will get a VERY QUICK response. Many times the response is not just an email but screen shots that might help with the issue you are having. That is a huge piece of mind and certainly helps with development time and cost.

The company is quick to release new features. The company meets any deadlines established for custom work.

The email feature is very nice in tracking responses. Review collected by and hosted on G2.com.

Building custom reports could be a little easier to use. There could be more examples provided on building complex SQL statements in regards to using and passing values. The help documents are a little too generic. Review collected by and hosted on G2.com.

The transparency of the software and the ability to buy the source data allows for easy customization. This allows my team to be innovative and stay above the curve. I have had several programmers work on the tool using the source data and it appears easy to manipulate.

Another benefit is the constant updates to add new question types and functionality. This is a convenient feature.

Finally, the software is easy to use and update. Makes conducting research a breeze.

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I don't dislike much but I guess there are still limitations on question types but the question types I'm referencing are mainly for more advanced research. I haven't had to use customer service in several years but I do recall feeling that they seemed to be shorthanded. Review collected by and hosted on G2.com.

We can build/design/deploy practically ANY survey format we could possibly dream up. The flexibility and features are wonderful. Review collected by and hosted on G2.com.

It can get a bit bulky and sometimes - for massive projects - it gets a little difficult to manage surveys. Review collected by and hosted on G2.com.

There are several things I really like about SelectSurvey.NET. One is ease of use. Another is the amount of features available for survey responses. Support is also top notch as well. And you can't beat the price. Review collected by and hosted on G2.com.

One of the things I dislike is the export options. Sure Excel is nice but our shop uses SAS and it would be nice to have a SAS data export. Review collected by and hosted on G2.com.

Fantastic survey tool set. I am continually amazed at how creative I can be with my surveys. Highly customizable, multiple levels of security, and every feature you could want. I've used SelectSurvey since 2007 and will never go back to surveymonkey or any of the other tools available. It's simply too good to use anything less. Review collected by and hosted on G2.com.

Nothing really. Setup is fairly easy and if you get stuck the support is first-class. Review collected by and hosted on G2.com.

reliability. Collecting data over a month, it was important that the system not crash. Review collected by and hosted on G2.com.

More help on exporting data. I need to print reports and send them. I include the actual questions of the surveys and it would be helpful if I could print those in a format that my team could edit. Review collected by and hosted on G2.com.

I liked how easy the software was to use. We used the ASP version which was prior to the .NET version. We ran internal surveys at our clients' sites and then exported the data for processing. Great formatting tools and logic. Also, loved the permission controls. Review collected by and hosted on G2.com.

The server maintenance and upgrades was a pain. A hosted solution would have been preferred - even with the recurring fees. Review collected by and hosted on G2.com.

The installation manual was so well drafted that we could set up the system in a jiffy. They also shared the source code without any limitations Review collected by and hosted on G2.com.

The hosting has to be on Windows platform and hence have to constantly keep the platform updated with the relevant ,NET framework Review collected by and hosted on G2.com.