[ Sekel Tech Reviews ](https://www.g2.com/products/sekel-tech/reviews) [ Sekel Tech Reviews ](https://www.g2.com/products/sekel-tech/reviews) # Sekel Tech Features ##### ## Business Tools (5) Bulk Uploading Allows businesses to upload their location information en masse. CMS Agnostic Product can be used on any content management system. CMS Specific Product is intended for specific types of content management systems. Traffic Analytics Provides analytics concerning traffic to each location. Customer Analytics Provides data on customers and customer behavior based on location. Show More ##### ## Customer Tools (4) Location Listing Allows customers to see a full list of all locations. Product and Category Filters Allows customers to filter locations based on products or other categories. Mobile Support Map is supported on mobile devices. Automatic Geolocation Product can use geolocation to automatically point customers toward the closest location. Show More ##### ## Listing Management (4) Network Directory Ability to submit location data to a wide variety of digital services Data Aggregators Ability to submit location data to major aggregators Duplicate Monitoring Consistently monitors search engines and directories and removes duplicate listings Optimization Offers the ability to enhance listings with menus, photos, videos, or other rich data Show More ##### ## Performance (2) Real-Time Updates Changes to location data are synced across listings immediately and in real time Analytics Provides data or insights into listing performance and engagement Show More ##### ## Omnichannel Features (7) Retail Management The ability to manage the operations of a retail storefront and integrate storefront operations with other channels. POS Integration The ability to integrate with a POS system in order to facilitate the integration of brick and mortar channels with other channels. Social Media Integration Tools to integrate social media channels with other commerce channels to create a seamless experience for customers. Customer Service Integration The ability to integrate customer service into all channels. Marketing Tools The ability to integrate marketing tools into all channels. E-commerce Integration Tools to combine e-commerce channels with other channels in order to create a seamless experience across channels. ERP Integration The ability to integrate with ERP systems in order to unite customer-facing channels with back-end channels. Show More ##### ## Reporting (2) Reports & Analytics Tools to present data collected from various channels in a digestible way to help business owners make informed decisions. Data Transfer Tools The ability to transfer data between channels in order to streamline operations. Show More ##### ## Collection (5) Authentication Provide multiple methods of user authentication such as social media accounts. Review Forms Generate review forms and questionnaires to gather feedback from users. Personalization Ability to personalize review forms and questionnaires based on user type. Engagement Allow users to share, like/dislike, and comment on reviews. Community Q&A Consumers can ask questions about products and request feedback from peers. Show More ##### ## Moderation (3) Reviewer Validation Checks to ensure the reviewers are real people who used the products. Response Types Evaluate consumer feedback to ensure that it's authentic and relevant. Legal Agreements Define and implement terms and conditions for privacy, copyright, or intellectual property. Show More ##### ## Use Cases (3) E-commerce Reviews can be collected directly from e-commerce platforms or online stores. Retail Reviews can be distributed across multiple channels (online, in store, etc.). Customer Service Allow consumers to provide feedback while interacting with customer service representatives. Show More ##### ## Administration (4) Syndication Manage syndication to distribute reviews across multiple channels. Insights Analyze data points such as page views, average rating, or consumer sentiment. Content Support multiple types of user generated content such as text, video, or photos. Sampling Manage product samples used for promotional purposes. Show More ##### ## Display Options (4) Badges Generate multiple types of badges based on user ratings. Widgets Create reviews widgets that can be embedded on websites and online stores. Integration & APIs Provide APIs or direct integration with e-commerce software and website builders. Marketing Manage marketing campaigns, as well as SEO, SERP, and A/B testing. Show More ##### ## Generative AI (1) AI Text Generation Allows users to generate text based on a text prompt. Show More ##### ## Agentic AI - Revenue Operations & Intelligence (RO&I) (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Review Management (2) Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Show More ## Top-Rated Alternatives [ ![BigCommerce](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "BigCommerce") BigCommerce 4.2/5(581) ](https://www.g2.com/products/bigcommerce/reviews) [ ![SOCi](https://images.g2crowd.com/uploads/product/hd_favicon/75e4c84354a52cc911139badfdcfe772/soci.SVG "SOCi") SOCi 4.5/5(4,655) ](https://www.g2.com/products/soci/reviews) [ ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") Birdeye 4.7/5(4,166) ](https://www.g2.com/products/birdeye/reviews) [ View All Alternatives ](https://www.g2.com/products/sekel-tech/competitors/alternatives) ##### Categories on G2 [ Local Listing Management ](https://www.g2.com/categories/local-listing-management)[ Review Management ](https://www.g2.com/categories/review-management-software)[ Store Locator ](https://www.g2.com/categories/store-locator) [ Omnichannel Commerce ](https://www.g2.com/categories/omnichannel-commerce) Show More ##### Explore More [ Best network monitoring software for small business ](https://www.g2.com/discussions/best-network-monitoring-software-for-small-business)[ Leading customer success applications for technology firms ](https://www.g2.com/discussions/leading-customer-success-applications-for-technology-firms)[ Best data science service for cloud-based apps ](https://www.g2.com/discussions/what-is-the-best-data-science-service-for-cloud-based-apps) [ Natural Language Understanding (NLU) ](https://www.g2.com/glossary/natural-language-understanding-nlu-definition)[ Which file converter tools are worth replacing legacy file management systems with for a team that wants better automation and fewer manual steps in their document workflow? ](https://www.g2.com/discussions/which-file-converter-tools-are-worth-replacing-legacy-file-management-systems-with-for-a-team-that-wants-better-automation-and-fewer-manual-steps-in-their-document-workflow)[ Pros and Cons Details ](https://www.g2.com/products/sekel-tech/reviews?qs=pros-and-cons) Show More [ Best network monitoring software for small business ](https://www.g2.com/discussions/best-network-monitoring-software-for-small-business)[ Leading customer success applications for technology firms ](https://www.g2.com/discussions/leading-customer-success-applications-for-technology-firms)[ Best data science service for cloud-based apps ](https://www.g2.com/discussions/what-is-the-best-data-science-service-for-cloud-based-apps) [ Natural Language Understanding (NLU) ](https://www.g2.com/glossary/natural-language-understanding-nlu-definition)[ Which file converter tools are worth replacing legacy file management systems with for a team that wants better automation and fewer manual steps in their document workflow? ](https://www.g2.com/discussions/which-file-converter-tools-are-worth-replacing-legacy-file-management-systems-with-for-a-team-that-wants-better-automation-and-fewer-manual-steps-in-their-document-workflow)[ Pros and Cons Details ](https://www.g2.com/products/sekel-tech/reviews?qs=pros-and-cons)