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Segmentify Reviews (73)

Reviews

Segmentify Reviews (73)

4.7
73 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and responsive support provided by Segmentify, highlighting how quickly they can implement the software and receive assistance. The platform's effective recommendation algorithms significantly enhance customer engagement and boost sales, making it a valuable tool for e-commerce. However, some users note occasional issues with widget loading times that can impact user experience.

Pros & Cons

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DR
Small-Business (50 or fewer emp.)
"Excellent manageable ecommerce personalizations"
What do you like best about Segmentify?

Segmentify have a perfect success-team that will help turn any ideas into reality. It's easy to integrate and configurable in the segmentify backend where the recommendations should be displayed. In addition to product recommendations on the website, email automation and push notifications are also offered. This and the e-commerce analysis round off the marketing stack. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

It would be nice if there could be implemented a api-integration instead of integrate external javascript code. Review collected by and hosted on G2.com.

Anıl Can .
A
Director Of Ecommerce
Mid-Market (51-1000 emp.)
"People Oriented & User Friendly"
What do you like best about Segmentify?

People oriented management, Easy to use control panel, Fast & amazing service Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

Low accuracy product recommendations for the products with very few visits. Review collected by and hosted on G2.com.

Paul O.
PO
Small-Business (50 or fewer emp.)
"Success through partnership and innovation"
What do you like best about Segmentify?

I really like that there is a good variety of widget types and algorithms available to configure to best suit your customers. Also that the placement of widgets etc is very flexible and customisable. Segmentify has a lot of strong points such as those, but the close working relationship with our account manager Merve and the customer success team is the strongest point. We have monthly review meetings to assess and improve performance, so nothing gets put on the long finger for months without getting addressed. This is much better than what we had previously with Nosto, which had much less frequent meetings. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

I'd really like the ability to use segmentify AI to run retargeting ads on Facebook. Review collected by and hosted on G2.com.

Robert W.
RW
Small-Business (50 or fewer emp.)
"A Year With Segmentify"
What do you like best about Segmentify?

The feedback and help from the account managers assigned by segmentify means we are constantly being updated with how to best take advantage of the software. Thanks to this we are able to constantly test and try to get the best returns possible. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

To take full advantage of certain aspects a graphic designer along with intermediate knowledge of HTML/CSS is needed to fully customize segmentify to your brand. Review collected by and hosted on G2.com.

ilyas e.
IE
Founder, Managing Partner
Small-Business (50 or fewer emp.)
"We feel comfortable while working with SegmentifyWe feel comfortable while working with Segmentify"
What do you like best about Segmentify?

We have been working with Segmentify for more than 3 years. Besides improving conversion rate, I respect their technologies with its stability. It is very important that 3rd party codes working smooth. Segmentify never disappointed me even a single day for these years. It has a very user-friendly admin panel. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

Couldn't manage to add multiple users and their roles on the admin side. Need to get help from the customer support team. Review collected by and hosted on G2.com.

ST
Mid-Market (51-1000 emp.)
"Fast-responding and progressive company"
What do you like best about Segmentify?

They work with us as a team member and we improve customer experience together.

Their solution is flexible, such as we can use the necessary filters to manage our offers. We can easily test algorithms, types, and positions of widgets to increase sales. They always encourage us to test new widgets, algorithms to increase sales and evaluate the test results with us to decide the next steps.

Moreover, they are open to innovative solutions, we integrated our Customer Segmentation into Segmentify Algorithms to offer more precise products among a very large variety of brands and price ranges. Their development team is great. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

The reporting options needs to be simplified Review collected by and hosted on G2.com.

KE
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Fast, understandable, true, goal-oriented"
What do you like best about Segmentify?

Segmentify team works very very hard, when I send an email, they always answer me in 10 minutes. They understand my requirement and present 2-3 alternatives solution, then we make a brainstorm . I think, product that we use is excellent and we gain high incremantal revenue per mounth. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

I think there is no week side on product recommendation. I'm very happy to work with segmentify Review collected by and hosted on G2.com.

Yağız S.
YS
Enterprise (> 1000 emp.)
"Great personalisation solutions that can boost your conversion rates"
What do you like best about Segmentify?

Once Segmentify integration code is implemented to the website, personalised content can be delivered to the website visitors which can result in higher conversion rates.

Fast customer support and flexibility to make changes on the products in accordance with the business needs. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

Constant onsite check is required for the recommendation products because sometimes they do not work the way they are supposed to.

Service fees can be costly for small-medium enterprises. Review collected by and hosted on G2.com.

DS
Small-Business (50 or fewer emp.)
"Great service from the whole team."
What do you like best about Segmentify?

Really great team who were brilliant through onboarding and moving over to our account manager. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

Nothing really although it would be great to see further improvements in the search feature which I have already been told are being done. Review collected by and hosted on G2.com.

Engin S.
ES
Product Manager
Mid-Market (51-1000 emp.)
"Solution Oriented & Great Team"
What do you like best about Segmentify?

Provide quick solutions to problems. They are very fast.. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

They should do more ab tests, better reporting.. Review collected by and hosted on G2.com.

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749
£

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