Hello,

Thank you very much for the feedback on our intuitive UI/UX for social audits - it's exactly what we're aiming for!

We appreciate your feedback on the visibility limitations for non-member suppliers and validation challenges. This is extremely valuable input as we work to make supplier compliance data even more accessible and reliable for all users.

Thanks again for being part of Sedex!

Thank you Erik for sharing your Sedex experience!

We're happy to hear how Sedex has driven greater awareness and positive change around social and environmental risks in your supply chain. Your feedback on SMETA as the highest standard and how it enables social dialogue and collaboration with suppliers perfectly captures our mission.

We also appreciate your thoughts on the annual self-assessment questionnaire, this helps us keep improving for members like you.

Thanks again for taking the time to leave this review.

Hi Shawn, thank you for the wonderful review. We are happy to hear that our focus on detail and data, alongside our commitment to the ETI Base Code, is providing real value to your compliance work. It is our priority to help teams like yours proactively manage labor force risks and maintain a transparent, risk-free supply chain, so we are glad to know we’re hitting the mark for you.

Thank you for being part of the Sedex Community!

Hello Joseph,

Thank you for your feedback, we’re glad to hear that SMETA audits are helping simplify supplier risk assessment and improve visibility into supplier sites and activities.

We also understand the frustration around not being able to see suppliers’ suppliers today. That’s exactly the kind of challenge our new Supply Chain Depth capability is designed to address, helping members build greater visibility beyond direct relationships over time, please talk to your AM to know more about it.

Thanks again for sharing your perspective, it’s valuable input as we continue improving the platform and expanding supply chain visibility.

Thank you for taking the time to share your Sedex experience!

We're glad to hear that you find our SMETA audits clear and the webinars / customer support helpful – that's exactly what we strive for in helping growers and suppliers demonstrate their ethical practices. Your point about CAPR reports is well taken, and we're actively working to make these even more accessible and actionable for users like you.

We truly appreciate you taking the time to leave this review.

Hello,

Thank you for sharing this feedback. We’re glad to hear the audit reports and transparency are valuable to you, and that the data available through audits is helping provide useful insight into your suppliers. Regarding auditor selection, this is generally decided by the buyer from their approved list of audit firms, and Sedex is not able to intervene in that process. We do, however, support the SMETA methodology used by auditors and work with a network of 50+ approved audit firms.

We are happy to hear that Sedex supports you in your due diligence processes, thank you for being part of the Sedex Community!

Hello,

We’re glad to hear you’ve noticed the improvements over the last year, and we appreciate you highlighting the progress made so far. We also understand how additional filters such as country and city could make supplier identification easier when linking suppliers, and we’ve shared this with our product team. We’ll keep you updated if anything changes.

Thank you for being part of the Sedex Community!

Thank you for the fantastic feedback - we’re delighted the supplier consolidation and NC status review are making your workflows quicker and easier.

It’s great to hear how Sedex helps you share site links directly with customers, saving time on data transfers.

We appreciate the note on data extraction for presentations feeling restrictive and we’d love more details on what aspects (e.g., formats or limits) are most challenging, as your input helps us prioritize enhancements there.

Thanks again for sharing - reviews like yours drive us to deliver even more value for your supply chain management.

Thank you for sharing your experience with Sedex.

We’re happy to hear that you find the platform easy to use for obtaining information and that our customer service has been helpful and supportive. It’s great to know Sedex is supporting you in collecting ethical labour information from your supply chain to share with your customers.

We also appreciate your feedback on the current process for deleting sites and the need to submit a request by e‑mail. This is valuable input as we continue reviewing how we manage site administration so that the process is clearer and more efficient for our members.

Thank you again for taking the time to leave this review.

Hello,

Thank you for your review, we’re glad to hear that Sedex helps reduce duplication and improve data sharing across the industry, while giving you greater visibility and assurance across your extended supply chain.

We also appreciate your feedback on the supplier sign-on process and the challenge around non-conformance follow-up. That kind of insight is valuable as we continue working to make the experience smoother and more effective for all users.

It’s great to know Sedex is helping support your due diligence and supply chain visibility, and we’re pleased to be contributing to that. Thank you for being part of the Sedex Community!