# Best Physical Security Software - Page 2 *By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)* Physical security software enables in-house security departments and third-party security companies to better manage their workforces by providing officer monitoring, real-time updates on incidents, and direct lines of communication to officers in the field. Physical security systems allow security guards to report incidents and feature both real-time GPS tracking and incident reporting. Companies use physical security software to monitor personnel, track performance, file reports, and receive real-time alerts on events happening in the field. Physical security solutions may also provide detailed reporting and analytics functions, depending on how comprehensive they are. Physical security software is similar to [field service management software](https://www.g2.com/categories/field-service-management), but includes features designed specifically for security guard management. Physical security software is used by security companies or in-house corporate security departments. Physical security software can be used as a standalone solution or in conjunction with other administrative, HR, and finance software to provide a full workforce management solution. To qualify for inclusion in the Physical Security category, a product must: - Offer real-time GPS tracking - Provide incident reporting functionality - Contain communication tools that facilitate manager to officer contact - Provide an activity log ## G2 Grid® for Physical Security Software ![G2 Grid® for Physical Security Software plotting products by satisfaction and market presence](https://www.g2.com/categories/physical-security/grids.png?focus%5B%5D=121478&focus%5B%5D=130793&focus%5B%5D=36446&focus%5B%5D=1283929&focus%5B%5D=127798&focus%5B%5D=75455&focus%5B%5D=1865718&focus%5B%5D=1424713) Highlighted products: Verkada, Kastle, Solink, Coram AI, Rhombus, Alarm.com for Business, Cisco Physical Security Solution, and Lumana. Underlying data: [Grid® JSON](https://www.g2.com/categories/physical-security/grids.json?focus%5B%5D=verkada&focus%5B%5D=kastle&focus%5B%5D=solink&focus%5B%5D=coram-ai&focus%5B%5D=rhombus-systems&focus%5B%5D=alarm-com-for-business&focus%5B%5D=cisco-physical-security-solution&focus%5B%5D=lumana) ## How Many Physical Security Software Products Does G2 Track? **Total Products under this Category:** 165 ### Category Stats (Jul 2026) - **Average Rating**: 4.33/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Cisco Physical Security Solution (+2.42%) - Among all products in this category, Cisco Physical Security Solution recorded the largest rating increase compared to last month *Last updated: July 21, 2026* ## How Does G2 Rank Physical Security Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 2,800+ Authentic Reviews - 165+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Physical Security Software Is Best for Your Use Case? - **Leader:** [Verkada](https://www.g2.com/products/verkada/reviews) - **Easiest to Use:** [Coram AI](https://www.g2.com/products/coram-ai/reviews) - **Top Trending:** [Coram AI](https://www.g2.com/products/coram-ai/reviews) - **Best Free Software:** [Rhombus](https://www.g2.com/products/rhombus-systems/reviews) --- **Sponsored** ### Guardian Alert Enterprise Guardian is a leading Physical Identity and Access Management (PIAM), Visitor Management, and Identity & Access Management (IAM) platform that unifies physical security, identity governance, and physical access control systems (PACS) into a single, automated solution. Guardian provides a single pane of glass to manage access for employees, contractors, and visitors, helping organizations reduce manual effort, automate workflows, improve compliance, and gain real-time visibility across facilities. 🔐 Physical Identity & Access Management (PIAM) Guardian transforms systems like LenelS2, C•CURE, Honeywell and Genetec into an identity-driven platform with lifecycle automation and governance. By integrating with HR systems (Workday, SAP, Oracle) and IT identity platforms, Guardian enables: Automated provisioning and deprovisioning Real-time access visibility User access reviews (UAR) and compliance reporting (NERC, SOC 2, HIPAA) This replaces fragmented processes with centralized, policy-based access control. 🏢 Enterprise Visitor Management Guardian delivers enterprise-grade visitor management beyond tools like Envoy, connecting visitor workflows directly to PACS and identity systems. Pre-registration, check-in, and badge printing Integration with turnstiles and access systems Real-time visibility into site activity This ensures secure, consistent visitor experiences across locations. 🧠 IAM with Cyber-Physical Convergence Guardian extends IAM solutions like Saviynt, SailPoint and Okta by bridging digital identity and physical access. Identity lifecycle automation (joiner, mover, leaver) Role-based access control (RBAC) Access certifications and audit reporting Organizations gain full control over who has access to what, across IT and physical environments. 🚀 Why Organizations Choose Guardian Guardian combines: End-to-end access automation HR–IT–PACS integration Enterprise visitor management Faster provisioning and reduced manual effort Improved compliance and audit readiness Mobile credentials and AI-driven insights Customers highlight ease of use, scalability, strong integrations, and responsive support. 🏭 Built for Enterprise & Regulated Environments Ideal for: Healthcare, energy, and utilities (NERC) Global enterprises with multiple PACS Financial services, manufacturing, and education Technology, Data Centers, Telecommunication Pharmaceuticals, Life Sciences, Biotech 📈 Key Outcomes Automated access processes Faster onboarding and provisioning Reduced risk (e.g., eliminating orphaned access) Enterprise-wide visibility Improved user experience 🌐 Flexible Deployment & Global Support Deploy Guardian your way—SaaS (US/EU), AWS, Azure, GCP, ServiceNow, or on-premise. Backed by a global services team and 24/7, 365 support with SLA, Guardian ensures success from implementation through operations. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1246&secure%5Bchosen_at%5D=2026-07-21T19%3A22%3A56Z&secure%5Bdisplayable_resource_id%5D=1246&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1246&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=21372&secure%5Bresource_id%5D=1246&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fphysical-security&secure%5Btoken%5D=72383dceaa0a5118ab8524162f4e52457a80ec5dfe4140bf73f349fc761836b4&secure%5Burl%5D=https%3A%2F%2Falertenterprise.com%2Fcontact%2F&secure%5Burl_type%5D=book_demo) --- ## What Are the Top-Rated Physical Security Software Products in 2026? ### 1. [Xeoma](https://www.g2.com/products/xeoma/reviews) Xeoma - professional video surveillance with AI analytics Packed with state-of-the-art features for high-quality, efficient monitoring, Xeoma has been refined through active development since 2004. It runs everywhere you need it: Windows, Linux / ARM (Raspberry Pi), macOS, iOS, and Android. Setting up surveillance has never been easier - it's simpler than a child's construction set. Xeoma automatically finds and connects any analog, web, or IP camera, so you can build and fine-tune your entire system in just a few minutes. The clean, genuinely user-friendly interface makes surveillance not just easy, but enjoyable. Go further with 100+ functions and 90+ modules, many powered by artificial intelligence - license plate and face recognition, emotion detection, object and sound recognition, visitor counting, eye-movement tracking, and much more. Best of all, Xeoma offers a forever-free mode: view up to 1,000 cameras and record archives from 2 cameras at no cost. See the full feature list at www.xeoma.com **Average Rating:** 4.1/5.0 **Total Reviews:** 11 **How Do G2 Users Rate Xeoma?** - **Ease of Use:** 8.6/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Quality of Support:** 8.1/10 (Category avg: 8.6/10) - **Ease of Admin:** 7.2/10 (Category avg: 8.6/10) **Who Is the Company Behind Xeoma?** - **Seller:** [Felenasoft](https://www.g2.com/sellers/felenasoft) - **Year Founded:** 2004 - **HQ Location:** Kaliningrad, Russia - **Twitter:** @XeomaSoftware (724 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18072450 (13 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 55% Enterprise, 27% Mid-Market #### What Are Recent G2 Reviews of Xeoma? **"[BEST SURVEILLANCE SOFTWARE I PERSONALLY LOVED ALOT](https://www.g2.com/survey_responses/xeoma-review-7269297)"** **Rating:** 4.5/5.0 stars *— Niketan G.* [Read full review](https://www.g2.com/survey_responses/xeoma-review-7269297) --- **"[Xeoma Review](https://www.g2.com/survey_responses/xeoma-review-7269261)"** **Rating:** 4.5/5.0 stars *— Victor B.* [Read full review](https://www.g2.com/survey_responses/xeoma-review-7269261) --- ### 2. [SAVI](https://www.g2.com/products/savi/reviews) SAVI Solutions revolutionizes operational management for the restaurant, retail, and convenience store sectors with its cutting-edge cloud-based video management system. Situated in Woods Cross, Utah, SAVI is dedicated to transforming business operations through advanced technology. Our platform is specially designed for dynamic, tech-savvy businesses focused on efficiency, customer experience, and loss prevention. Our solution offers a suite of tools including live video audits, a robust Cloud Video Management System, and interactive, industry-specific analytics. With seamless integration into existing hardware, SAVI ensures easy adaptability and scalability. The platform's real-time operational monitoring, performance analytics, and loss detection capabilities, powered by artificial intelligence, provide deep insights into customer behaviors and operational trends. SAVI is more than just a video management system; it's an operational game-changer. It turns complex data into actionable insights, enhancing decision-making and customer service while significantly reducing losses. With its intuitive interface and cloud-based accessibility, SAVI is essential for businesses seeking a comprehensive, data-driven approach to manage and grow their operations. Experience the transformative power of SAVI today and take control of your business’s future. **Average Rating:** 4.5/5.0 **Total Reviews:** 15 **How Do G2 Users Rate SAVI?** - **Ease of Use:** 8.9/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10) - **Quality of Support:** 8.9/10 (Category avg: 8.6/10) - **Ease of Admin:** 9.2/10 (Category avg: 8.6/10) **Who Is the Company Behind SAVI?** - **Seller:** [Savi Solutions, Inc.](https://www.g2.com/sellers/savi-solutions-inc) - **Year Founded:** 2016 - **HQ Location:** Woods Cross, Utah - **Twitter:** @getsavinow (34 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/savi-solutions/ (49 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 47% Mid-Market, 40% Small-Business #### What Are Recent G2 Reviews of SAVI? **"[My experience with SAVI is easy and less complicated.](https://www.g2.com/survey_responses/savi-review-9958641)"** **Rating:** 4.5/5.0 stars *— Seth R.* [Read full review](https://www.g2.com/survey_responses/savi-review-9958641) --- **"[SAVI; A Helping Hand For Everyone](https://www.g2.com/survey_responses/savi-review-9959954)"** **Rating:** 5.0/5.0 stars *— Regina R.* [Read full review](https://www.g2.com/survey_responses/savi-review-9959954) --- ### 3. [webcamXP](https://www.g2.com/products/webcamxp/reviews) webcamXP offers network and ip cameras software for surveillance and broadcasting. **Average Rating:** 3.7/5.0 **Total Reviews:** 13 **How Do G2 Users Rate webcamXP?** - **Ease of Use:** 7.2/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Quality of Support:** 6.0/10 (Category avg: 8.6/10) - **Ease of Admin:** 7.2/10 (Category avg: 8.6/10) **Who Is the Company Behind webcamXP?** - **Seller:** [webcamXP](https://www.g2.com/sellers/webcamxp) - **HQ Location:** N/A - **Twitter:** @webcamxp (7 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 46% Small-Business, 38% Mid-Market #### What Are Recent G2 Reviews of webcamXP? **"[I have used this application a lot and it has always worked perfectly for me.](https://www.g2.com/survey_responses/webcamxp-review-7170575)"** **Rating:** 5.0/5.0 stars *— Carlos d.* [Read full review](https://www.g2.com/survey_responses/webcamxp-review-7170575) --- **"[Best Camera security system](https://www.g2.com/survey_responses/webcamxp-review-7182885)"** **Rating:** 5.0/5.0 stars *— Kamal S.* [Read full review](https://www.g2.com/survey_responses/webcamxp-review-7182885) --- ### 4. [Security Risk Manager](https://www.g2.com/products/security-risk-manager/reviews) Security Risk offers a new approach to security services, combining flexible on-the-ground rapid response services with local intelligence to keep you & your people safe. Our SRM Platform is a multi-featured solution to help security companies transform their operations intelligently and bring more value to customers, personnel, and overall business. SRM-Platform works on cloud in low-bandwidth environments, offline or in a closed network to ensure utmost functionality under any conditions. **Average Rating:** 4.5/5.0 **Total Reviews:** 10 **How Do G2 Users Rate Security Risk Manager?** - **Ease of Use:** 9.0/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Quality of Support:** 9.0/10 (Category avg: 8.6/10) - **Ease of Admin:** 10.0/10 (Category avg: 8.6/10) **Who Is the Company Behind Security Risk Manager?** - **Seller:** [Security Risk](https://www.g2.com/sellers/security-risk) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 70% Small-Business, 30% Mid-Market #### What Are Recent G2 Reviews of Security Risk Manager? **"[A Good Application In Terms Of Security](https://www.g2.com/survey_responses/security-risk-manager-review-7944606)"** **Rating:** 4.5/5.0 stars *— Yogesh T.* [Read full review](https://www.g2.com/survey_responses/security-risk-manager-review-7944606) --- **"[Efficient Security Risk Manager Streamlines Operations and Enhances Protection](https://www.g2.com/survey_responses/security-risk-manager-review-9070354)"** **Rating:** 4.5/5.0 stars *— Verified User in Real Estate* [Read full review](https://www.g2.com/survey_responses/security-risk-manager-review-9070354) --- ### 5. [Blue Iris](https://www.g2.com/products/blue-iris/reviews) Blue Iris is a video surveillance software solution. **Average Rating:** 4.4/5.0 **Total Reviews:** 18 **How Do G2 Users Rate Blue Iris?** - **Ease of Use:** 8.9/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.9/10) - **Quality of Support:** 8.3/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.6/10) **Who Is the Company Behind Blue Iris?** - **Seller:** [Blueirissoftware](https://www.g2.com/sellers/blueirissoftware) - **Year Founded:** 2009 - **HQ Location:** Mumbai, Maharashtra - **LinkedIn® Page:** https://www.linkedin.com/company/blue-iris (23 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 28% Mid-Market #### What Are Recent G2 Reviews of Blue Iris? **"[Cameras and recordings from anywhere with an internet connection](https://www.g2.com/survey_responses/blue-iris-review-7965481)"** **Rating:** 4.0/5.0 stars *— Shubham J.* [Read full review](https://www.g2.com/survey_responses/blue-iris-review-7965481) --- **"[Great Security monitor](https://www.g2.com/survey_responses/blue-iris-review-8495076)"** **Rating:** 5.0/5.0 stars *— Forest S.* [Read full review](https://www.g2.com/survey_responses/blue-iris-review-8495076) --- #### What Are G2 Users Discussing About Blue Iris? - [Is Blue Iris subscription based?](https://www.g2.com/discussions/is-blue-iris-subscription-based) - [What is blue iris security software?](https://www.g2.com/discussions/what-is-blue-iris-security-software) - [Is Blue Iris software free?](https://www.g2.com/discussions/is-blue-iris-software-free) - 3 comments ### 6. [LiveReach AI](https://www.g2.com/products/livereach-ai/reviews) LiveReach AI provides a modern cloud-based camera system for businesses of all sizes. Our system is uniquely differentiated due to our ease-of-use, ability to tap into existing IP cameras, and cutting-edge AI which powers rapid searching, alerting, and comprehensive video analytics. Our AI-NVR is the brains of our modern cloud camera system, featuring virtually unlimited computing potential paired with reliability & affordability. The AI-NVR: 1) acts a cloud connector, allowing users to seamlessly and reliably watch video footage from anywhere in the word 2) provides local on-premise storage along with the ability of cloud backup 3) features NVIDIA GPUs enabling ultra-fast video search, alerting, and video analytics 4) works with 4K, high resolution cameras to ensure details are never missed 5) can support up to 220 TB of storage, dual GPUs, meaning whether you need 30, 60, 90D of storage with redundancy or more powerful AI - a single system can handle your desired workload. Whether you're looking to layer a new VMS on top of your existing cameras or want a completely new, modern 4K supported camera system, LiveReach AI has you covered. Reach out for a demo at www.livereach.ai **Average Rating:** 5.0/5.0 **Total Reviews:** 10 **How Do G2 Users Rate LiveReach AI?** - **Ease of Use:** 10.0/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Quality of Support:** 10.0/10 (Category avg: 8.6/10) - **Ease of Admin:** 10.0/10 (Category avg: 8.6/10) **Who Is the Company Behind LiveReach AI?** - **Seller:** [LiveReach AI](https://www.g2.com/sellers/livereach-ai) - **Year Founded:** 2019 - **HQ Location:** Sunnyvale - **LinkedIn® Page:** https://www.linkedin.com/company/livereach-media/about/ (14 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 60% Small-Business, 40% Mid-Market #### What Are LiveReach AI's Pros and Cons? **Pros:** - Artificial Intelligence (2 reviews) - Customer Support (2 reviews) - Ease of Use (2 reviews) - Easy Setup (2 reviews) - Monitoring (2 reviews) **Cons:** - Installation Problems (1 reviews) - Slow Streaming (1 reviews) ### What Do G2 Reviewers Say About LiveReach AI? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **exceptional AI features** of LiveReach AI, enhancing productivity and customer interaction seamlessly. - Users commend the **excellent customer support** of LiveReach AI, which enhances overall satisfaction and operational efficiency. - Users value the **ease of use** of LiveReach AI, which simplifies adoption and enhances team efficiency. - Users highlight the **easy installation and setup** of LiveReach AI, making it seamless for teams to adopt. - Users appreciate the **effective monitoring capabilities** of LiveReach AI, enhancing productivity and customer service across operations. **Cons:** - Users faced **installation problems** due to underpowered Poe switches initially, but found the fix straightforward. - Users find the **slow camera loading** to be an issue, but appreciate the support for resolution. #### What Are Recent G2 Reviews of LiveReach AI? **"[Game changing technology that directly improves our bottom line!](https://www.g2.com/survey_responses/livereach-ai-review-10733857)"** **Rating:** 5.0/5.0 stars *— Paras K.* [Read full review](https://www.g2.com/survey_responses/livereach-ai-review-10733857) --- **"[Highly effective surveillance system](https://www.g2.com/survey_responses/livereach-ai-review-10772567)"** **Rating:** 5.0/5.0 stars *— Richard P.* [Read full review](https://www.g2.com/survey_responses/livereach-ai-review-10772567) --- ### 7. [QR-Patrol](https://www.g2.com/products/qr-patrol/reviews) QR-Patrol is a real-time online guard tour system based on NFC, Beacon and QR-code tags use. **Average Rating:** 4.4/5.0 **Total Reviews:** 8 **How Do G2 Users Rate QR-Patrol?** - **Ease of Use:** 7.9/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.9/10) - **Quality of Support:** 7.5/10 (Category avg: 8.6/10) - **Ease of Admin:** 7.5/10 (Category avg: 8.6/10) **Who Is the Company Behind QR-Patrol?** - **Seller:** [Terracom](https://www.g2.com/sellers/terracom) - **Year Founded:** 1999 - **HQ Location:** Ioannina - **Twitter:** @Terracom_GR (545 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9409757 (15 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Small-Business, 25% Mid-Market #### What Are Recent G2 Reviews of QR-Patrol? **"[A Good System To Stay Organized](https://www.g2.com/survey_responses/qr-patrol-review-9084879)"** **Rating:** 4.0/5.0 stars *— Verified User in Events Services* [Read full review](https://www.g2.com/survey_responses/qr-patrol-review-9084879) --- **"[I would highly recommend if you're looking for an easy way to manage all your security guard needs!](https://www.g2.com/survey_responses/qr-patrol-review-7180349)"** **Rating:** 5.0/5.0 stars *— Md Abdul H.* [Read full review](https://www.g2.com/survey_responses/qr-patrol-review-7180349) --- ### 8. [Avigilon Alta](https://www.g2.com/products/avigilon-alta/reviews) Go beyond traditional physical security technology. Maximize operational flexibility with our 100% serverless cloud-based solution, enabling fully remote management of your entire physical security system, with open architecture for unlimited integration support. Avigilon Alta (formerly Ava Security and Openpath) uses powerful AI analytics and integrated machine learning capabilities to help teams proactively manage security across any number of sites, from anywhere in the world. Connect your existing cameras, sensors, dashboards, communication systems and apps for a 360-degree overview across your security ecosystem, complete with real-time intelligent alerts right to your mobile device. Build a safer environment and make your teams more efficient with Avigilon Alta end-to-end cloud security. **Average Rating:** 4.6/5.0 **Total Reviews:** 33 **How Do G2 Users Rate Avigilon Alta?** - **Ease of Use:** 9.3/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Quality of Support:** 9.3/10 (Category avg: 8.6/10) - **Ease of Admin:** 9.3/10 (Category avg: 8.6/10) **Who Is the Company Behind Avigilon Alta?** - **Seller:** [Avigilon](https://www.g2.com/sellers/avigilon-088fb6fb-0bc3-424d-859b-a241c8f0612e) - **Year Founded:** 2004 - **HQ Location:** Vancouver, BC - **Twitter:** @Avigilon (8,117 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/avigilon/ (382 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 56% Mid-Market, 35% Small-Business #### What Are Avigilon Alta's Pros and Cons? **Pros:** - Implementation Ease (2 reviews) - Installation Ease (2 reviews) - Access Control (1 reviews) - Affordable (1 reviews) - App Features (1 reviews) **Cons:** - Expensive (1 reviews) - Outdated Technology (1 reviews) - Performance Issues (1 reviews) ### What Do G2 Reviewers Say About Avigilon Alta? *AI-generated summary from verified user reviews* **Pros:** - Users find the **implementation ease** of Avigilon Alta straightforward and efficient, enhancing daily operations effortlessly. - Users find **Avigilon Alta easy to install** , enjoying its intuitive setup and seamless integration with other applications. - Users value the **seamless integration** of Avigilon Alta with third-party apps, enhancing automation and reliability in access control. - Users value the **affordability** of Avigilon Alta, making advanced security solutions accessible and budget-friendly. - Users commend the **intuitive and user-friendly interface** of Avigilon Alta, greatly appreciating its ease of use and support. **Cons:** - Users find Avigilon Alta to be **more expensive** than basic alternatives, but value its enhanced security features. - Users note the need for **outdated technology** updates in Avigilon Alta, citing legacy hardware and parts requiring improvement. - Users find some **firmware updates annoying** , which can disrupt their experience with Avigilon Alta. #### What Are Recent G2 Reviews of Avigilon Alta? **"[Great product with superb customer service](https://www.g2.com/survey_responses/avigilon-alta-review-10355715)"** **Rating:** 4.5/5.0 stars *— Kyle H.* [Read full review](https://www.g2.com/survey_responses/avigilon-alta-review-10355715) --- **"[Best, easiest to use, cloud-based access control software](https://www.g2.com/survey_responses/avigilon-alta-review-11082123)"** **Rating:** 5.0/5.0 stars *— Verified User in Food Production* [Read full review](https://www.g2.com/survey_responses/avigilon-alta-review-11082123) --- #### What Are G2 Users Discussing About Avigilon Alta? - [What is Openpath used for?](https://www.g2.com/discussions/what-is-openpath-used-for) ### 9. [Genetec](https://www.g2.com/products/genetec-genetec/reviews) Genetec Inc. is a global technology company that has been transforming the physical security industry for over 25 years. Our unified Security Center platform brings together video, access control, ALPR, evidence management, and more, all in one intuitive experience. Organizations around the world rely on the powerful Genetec platform to secure their people and assets. Intelligent automations help them improve operational efficiency while respecting individual privacy. Our global network of technology partners means users are never locked into a single vendor, and the choice of an on-prem or cloud deployment — or a mix of both — means organizations can scale their security system with their changing needs. Headquartered in Montreal, Canada, we serve more than 42,500 customers via our extensive network of accredited channel partners and consultants, located in more than 159 countries. **Average Rating:** 4.4/5.0 **Total Reviews:** 30 **How Do G2 Users Rate Genetec?** - **Ease of Use:** 8.9/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.9/10) - **Quality of Support:** 9.0/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.6/10) **Who Is the Company Behind Genetec?** - **Seller:** [Genetec](https://www.g2.com/sellers/genetec) - **Company Website:** https://www.genetec.com - **Year Founded:** 1997 - **HQ Location:** Montreal, CA - **Twitter:** @genetec (16,465 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/genetec/ (2,315 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 47% Mid-Market, 27% Enterprise #### What Are Genetec's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Integrations (2 reviews) - Access Control (1 reviews) - Customer Support (1 reviews) - Features (1 reviews) **Cons:** - Complexity (2 reviews) ### What Do G2 Reviewers Say About Genetec? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Genetec, highlighted by its seamless integration and expansive service options. - Users value the **seamless integrations** of Genetec, benefiting from a unified platform and extensive third-party support. - Users value the **unified platform** of Genetec for its integration with cameras, access control, and emergency response services. - Users value the **excellent customer support** from Genetec, ensuring assistance is available whenever needed. - Users value the **unified platform and expanding services** of Genetec for seamless camera and access control management. **Cons:** - Users may face a **complexity issue** as they adapt to multiple sites and cameras, causing a learning curve. #### What Are Recent G2 Reviews of Genetec? **"[User-Friendly and Easy to Navigate](https://www.g2.com/survey_responses/genetec-review-12604111)"** **Rating:** 5.0/5.0 stars *— Verified User in Banking* [Read full review](https://www.g2.com/survey_responses/genetec-review-12604111) --- **"[Genetec Unified Platform with Expanding Features](https://www.g2.com/survey_responses/genetec-review-12160869)"** **Rating:** 5.0/5.0 stars *— Joseph C.* [Read full review](https://www.g2.com/survey_responses/genetec-review-12160869) --- #### What Are G2 Users Discussing About Genetec? - [What is AutoVu used for?](https://www.g2.com/discussions/what-is-autovu-used-for) ### 10. [Verkada Guest](https://www.g2.com/products/verkada-guest/reviews) Verkada Guest is a visitor management system that provides guests with a seamless experience from arrival to departure, while also strengthening building security. Visitors can enjoy a welcoming and seamless experience with features like touchless check–in, simple document signing and automatic host notifications. Guest also enables organizations to strengthen security. Built on the Verkada Command platform, Guest’s native video security and access control integrations allow admins to review video of visitor activity and remotely unlock doors for specific guests. Color-coded badge printing allows employees to easily identify guests at a glance. Optional background checks give organizations added peace of mind that they know who is in their buildings **Average Rating:** 4.3/5.0 **Total Reviews:** 12 **How Do G2 Users Rate Verkada Guest?** - **Ease of Use:** 9.3/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Quality of Support:** 8.8/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.9/10 (Category avg: 8.6/10) **Who Is the Company Behind Verkada Guest?** - **Seller:** [Verkada](https://www.g2.com/sellers/verkada) - **Company Website:** https://www.verkada.com/ - **Year Founded:** 2016 - **HQ Location:** San Mateo, California - **Twitter:** @VerkadaHQ (2,519 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/verkada/ (2,701 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 42% Small-Business, 42% Enterprise #### What Are Verkada Guest's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Access Control (2 reviews) - Mobile App (2 reviews) - Access (1 reviews) - Customer Engagement (1 reviews) **Cons:** - Expensive (1 reviews) - Limited Features (1 reviews) - Login Problems (1 reviews) - Logout Issues (1 reviews) ### What Do G2 Reviewers Say About Verkada Guest? *AI-generated summary from verified user reviews* **Pros:** - Users find Verkada Guest to be **very easy to use** , providing a seamless experience for managing building entry. - Users appreciate the **easy access control** of Verkada Guest, simplifying building entry and enhancing convenience. - Users appreciate the **convenience of mobile access** with Verkada Guest, eliminating the need for physical badges. - Users commend the **comprehensive features** of Verkada Guest, enhancing security and usability across various organizations. - Users find Verkada Guest enhances **customer engagement** with its secure access, concise dashboard, and excellent support. **Cons:** - Users find Verkada Guest to be **more expensive** compared to other competitors, impacting their purchasing decisions. - Users note the **limited features** of Verkada Guest, but acknowledge that it isn't a significant drawback. - Users often face **login problems** with Verkada Guest, requiring frequent re-authentication that can be time-consuming. - Users often face **logout issues** with Verkada, requiring frequent re-authentication that can be time-consuming. #### What Are Recent G2 Reviews of Verkada Guest? **"[Verkada Best Review](https://www.g2.com/survey_responses/verkada-guest-review-10198195)"** **Rating:** 4.5/5.0 stars *— Sneha S.* [Read full review](https://www.g2.com/survey_responses/verkada-guest-review-10198195) --- **"[Effortless Building Access That Just Works](https://www.g2.com/survey_responses/verkada-guest-review-11923720)"** **Rating:** 4.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/verkada-guest-review-11923720) --- ### 11. [Avigilon Unity](https://www.g2.com/products/avigilon-unity/reviews) This is the next generation of on-premise security. Give your teams full oversight and control through a centralized, browser-based video security and access control management platform, complete with powerful AI analytics. Avigilon Unity Video (formerly Avigilon Control Center) seamlessly merges intelligent, on-premise video management software and advanced cloud-managed capabilities with enterprise-class Avigilon Unity Access (formerly Access Control Manager) to elevate your situational awareness across any number of sites. Delivering a unified, end-to-end security management experience, Avigilon Unity helps you solve your most important security challenges, connecting you to the Motorola Solutions Safety and Security Ecosystem. **Average Rating:** 4.4/5.0 **Total Reviews:** 20 **How Do G2 Users Rate Avigilon Unity?** - **Ease of Use:** 8.8/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Quality of Support:** 7.8/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.6/10) **Who Is the Company Behind Avigilon Unity?** - **Seller:** [Avigilon](https://www.g2.com/sellers/avigilon-088fb6fb-0bc3-424d-859b-a241c8f0612e) - **Year Founded:** 2004 - **HQ Location:** Vancouver, BC - **Twitter:** @Avigilon (8,117 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/avigilon/ (382 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Associate - **Top Industries:** Retail - **Company Size:** 50% Mid-Market, 25% Small-Business #### What Are Recent G2 Reviews of Avigilon Unity? **"[User friendly with great features!](https://www.g2.com/survey_responses/avigilon-unity-review-7830676)"** **Rating:** 4.5/5.0 stars *— Frankie A.* [Read full review](https://www.g2.com/survey_responses/avigilon-unity-review-7830676) --- **"[Overall simple product to use and reliable](https://www.g2.com/survey_responses/avigilon-unity-review-9986296)"** **Rating:** 4.5/5.0 stars *— Alan L.* [Read full review](https://www.g2.com/survey_responses/avigilon-unity-review-9986296) --- #### What Are G2 Users Discussing About Avigilon Unity? - [When did Motorola buy avigilon?](https://www.g2.com/discussions/when-did-motorola-buy-avigilon) - [What is avigilon player?](https://www.g2.com/discussions/what-is-avigilon-player) - [What is Avigilon Control Center client?](https://www.g2.com/discussions/what-is-avigilon-control-center-client) ### 12. [Guardso](https://www.g2.com/products/guardso/reviews) Guardso is focused on improving the way security companies communicate with their security officers on the ground. Guardso allows security company managers to easily assign security officers to multiple client sites. Security officers can submit multiple reports, conduct site tours, create pass down logs, read site orders using a free Guardso mobile app. Easily create site tours, assign tasks, site orders with few clicks. Guardso helps you to improve your security officers performance. Signup Today **Average Rating:** 4.2/5.0 **Total Reviews:** 5 **How Do G2 Users Rate Guardso?** - **Ease of Use:** 6.7/10 (Category avg: 8.5/10) - **Quality of Support:** 7.5/10 (Category avg: 8.6/10) **Who Is the Company Behind Guardso?** - **Seller:** [Guardso](https://www.g2.com/sellers/guardso) - **Year Founded:** 2016 - **HQ Location:** San Jose, - **Twitter:** @GuardsPro (970 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/guardso (13 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 60% Mid-Market, 20% Enterprise #### What Are Recent G2 Reviews of Guardso? **"[Security application for companies](https://www.g2.com/survey_responses/guardso-review-7192672)"** **Rating:** 5.0/5.0 stars *— Thando M.* [Read full review](https://www.g2.com/survey_responses/guardso-review-7192672) --- **"[One of its kind Security Guard Management Tool](https://www.g2.com/survey_responses/guardso-review-7178321)"** **Rating:** 4.5/5.0 stars *— Neel P.* [Read full review](https://www.g2.com/survey_responses/guardso-review-7178321) --- ### 13. [VideoXpert](https://www.g2.com/products/videoxpert/reviews) Pelco’s industry-leading video management system, VideoXpert, removes the complexity typically found in other video management systems. VideoXpert, is an intuitive, easy-to-use solution that enables security professionals to see the information needed to make fast, effective decisions that drive their business forward. VideoXpert allows security professionals to easily see what they need to see, when they want to see it. Available in Enterprise and Professional packages, this VMS provides a scalable solution ranging from entry-level security portfolios to systems that support tens of thousands of cameras across multiple sites. VideoXpert can be optimized with Pelco hardware or seamlessly integrated with third-party cameras, but it is always backed by an unparalleled level of support. **Average Rating:** 4.4/5.0 **Total Reviews:** 10 **How Do G2 Users Rate VideoXpert?** - **Ease of Use:** 8.3/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Quality of Support:** 8.5/10 (Category avg: 8.6/10) - **Ease of Admin:** 10.0/10 (Category avg: 8.6/10) **Who Is the Company Behind VideoXpert?** - **Seller:** [Motorola Solutions](https://www.g2.com/sellers/motorola-solutions-efb6343e-6151-4953-b240-1dcb41cb4efa) - **HQ Location:** Chicago, US - **Twitter:** @MotoSolutions (27,864 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/motorolasolutions/ (27,929 employees on LinkedIn®) - **Ownership:** NYSE:MSI - **Total Revenue (USD mm):** $7,414 **Who Uses This Product?** - **Company Size:** 50% Small-Business, 40% Mid-Market #### What Are Recent G2 Reviews of VideoXpert? **"[Semantically flexible when making selection of the hardware](https://www.g2.com/survey_responses/videoxpert-review-10235822)"** **Rating:** 4.5/5.0 stars *— Hailu Y.* [Read full review](https://www.g2.com/survey_responses/videoxpert-review-10235822) --- **"[Ensure that new security personnel are trained appropriately](https://www.g2.com/survey_responses/videoxpert-review-10227338)"** **Rating:** 4.5/5.0 stars *— Pablo C.* [Read full review](https://www.g2.com/survey_responses/videoxpert-review-10227338) --- #### What Are G2 Users Discussing About VideoXpert? - [What is VideoXpert used for?](https://www.g2.com/discussions/what-is-videoxpert-used-for) ### 14. [Darsa Ai](https://www.g2.com/products/darsa-ai/reviews) At Darsa AI we leverage Computer Vision + AI to truly transform Productivity, Safety and Security in organisations. Our models are pre-trained. We plug into existing cameras and start delivering alerts in real-time immediately. We are driving impact with customers like Amazon, ShadowFax, Saint-Gobain, Arcellor Mittal and Qualcomm. Amazon uses us for safety in warehouses, Qualcomm for License Plate recognition and automating Parking management, Arcellor Mittal for Factory Safety and ShadowFax for facial recognition based attendance tracking. Darsa AI Pte Ltd is a private limited company headquartered in Singapore Website: www.darsa.ai Youtube: https://www.youtube.com/darsaai **Average Rating:** 4.6/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Darsa Ai?** - **Ease of Use:** 9.2/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Quality of Support:** 7.5/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.6/10) **Who Is the Company Behind Darsa Ai?** - **Seller:** [DARSA AI PTE LTD](https://www.g2.com/sellers/darsa-ai-pte-ltd) - **Year Founded:** 2019 - **HQ Location:** Singapore, SG - **LinkedIn® Page:** https://www.linkedin.com/company/darsaai (15 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Small-Business, 25% Mid-Market #### What Are Darsa Ai's Pros and Cons? **Pros:** - Affordable (1 reviews) - Alert Notifications (1 reviews) - Customer Support (1 reviews) - Easy Setup (1 reviews) - Features (1 reviews) ### What Do G2 Reviewers Say About Darsa Ai? *AI-generated summary from verified user reviews* **Pros:** - Users highlight Darsa Ai's **affordability** , appreciating the seamless integration without the need for additional infrastructure costs. - Users love the **comprehensive and beneficial alert notifications** from Darsa Ai, enhancing their video surveillance experience effortlessly. - Users commend the **super responsive customer support** of Darsa Ai, greatly enhancing their product experience. - Users find Darsa Ai's **easy and intuitive setup** to be seamless, enhancing initial adoption and overall experience. - Users value the **intuitive setup** and cost-efficiency of Darsa Ai, enhancing their video surveillance experience significantly. #### What Are Recent G2 Reviews of Darsa Ai? **"[AI helped us transform our Security and Safety using AI](https://www.g2.com/survey_responses/darsa-ai-review-11876269)"** **Rating:** 5.0/5.0 stars *— Sandeep B.* [Read full review](https://www.g2.com/survey_responses/darsa-ai-review-11876269) --- **"[Amazing idea came in reality under an outstanding user edperience](https://www.g2.com/survey_responses/darsa-ai-review-7172920)"** **Rating:** 5.0/5.0 stars *— Bill K.* [Read full review](https://www.g2.com/survey_responses/darsa-ai-review-7172920) --- ### 15. [Sentry Smart Alerts](https://www.g2.com/products/sentry-smart-alerts/reviews) Sentry AI can be activated in Blue Iris software and integrate with any Onvif cameras to filter false alerts by motion triggers. No more nonsense alerts caused by leaves wiggling, pet running, raining or light changing. Using state-of-the-art computer vision technology, Sentry AI can detect human/vehicle/pet to suppress more than 85% false alerts and provide you insightful summary saving you tons of time reviewing camera. **Average Rating:** 4.9/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Sentry Smart Alerts?** - **Ease of Use:** 7.9/10 (Category avg: 8.5/10) - **Quality of Support:** 8.9/10 (Category avg: 8.6/10) **Who Is the Company Behind Sentry Smart Alerts?** - **Seller:** [Sentry AI](https://www.g2.com/sellers/sentry-ai) - **Year Founded:** 2017 - **HQ Location:** Sunnyvale, US - **LinkedIn® Page:** https://www.linkedin.com/company/sentryai (22 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Sentry Smart Alerts's Pros and Cons? **Pros:** - Helpful (1 reviews) **Cons:** - Reliability Issues (1 reviews) ### What Do G2 Reviewers Say About Sentry Smart Alerts? *AI-generated summary from verified user reviews* **Pros:** - Users find Sentry Smart Alerts **helpful** as it proactively identifies backend issues, enhancing overall troubleshooting efficiency. **Cons:** - Users face **reliability issues** with Sentry Smart Alerts, as repeated notifications reflect known problems. #### What Are Recent G2 Reviews of Sentry Smart Alerts? **"[Best tool for priority to any bugs towards solution](https://www.g2.com/survey_responses/sentry-smart-alerts-review-9942948)"** **Rating:** 5.0/5.0 stars *— Gaurav S.* [Read full review](https://www.g2.com/survey_responses/sentry-smart-alerts-review-9942948) --- **"[Sentry Alert: Honest review after implementation.](https://www.g2.com/survey_responses/sentry-smart-alerts-review-9946734)"** **Rating:** 4.5/5.0 stars *— Jayant D.* [Read full review](https://www.g2.com/survey_responses/sentry-smart-alerts-review-9946734) --- #### What Are G2 Users Discussing About Sentry Smart Alerts? - [What is Sentry Smart Alerts used for?](https://www.g2.com/discussions/what-is-sentry-smart-alerts-used-for) ### 16. [Calipsa](https://www.g2.com/products/calipsa/reviews) Calipsa is video analytics software with a difference. Using the latest deep learning technology, Calipsa’s cloud-based False Alarm Filtering Platform removes up to 85% of false alarms, making it a global leader in false alarm reduction. **Average Rating:** 3.8/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Calipsa?** - **Ease of Use:** 8.3/10 (Category avg: 8.5/10) - **Quality of Support:** 8.9/10 (Category avg: 8.6/10) **Who Is the Company Behind Calipsa?** - **Seller:** [Calipsa](https://www.g2.com/sellers/calipsa) - **Year Founded:** 2016 - **HQ Location:** Fresno, California, United States - **LinkedIn® Page:** https://www.linkedin.com/company/pelco (462 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 33% Enterprise, 33% Mid-Market #### What Are Recent G2 Reviews of Calipsa? **"[Review on Calipsa](https://www.g2.com/survey_responses/calipsa-review-9960774)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/calipsa-review-9960774) --- ### 17. [GuardMetrics](https://www.g2.com/products/guardmetrics/reviews) GuardMetrics-PatrolTrack guard tracking software is the perfect solution for a security guard service who seeks an affordable, yet very capable, means to compete. It tracks your guard tours and patrols receives, and stores, reports from your officers from any smart-device, including their personal devices, if need be. It is even branded with YOUR COMPANY logo and name. It also has a couple features that none of the most expensive officer tracking systems can deliver! **Average Rating:** 3.5/5.0 **Total Reviews:** 3 **How Do G2 Users Rate GuardMetrics?** - **Ease of Use:** 9.4/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 5.8/10 (Category avg: 8.9/10) - **Quality of Support:** 5.6/10 (Category avg: 8.6/10) - **Ease of Admin:** 7.5/10 (Category avg: 8.6/10) **Who Is the Company Behind GuardMetrics?** - **Seller:** [GuardMetrics](https://www.g2.com/sellers/guardmetrics) - **HQ Location:** Orlando, US - **Twitter:** @GuardMetrics (5 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/guardmetrics (11 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Enterprise, 33% Small-Business #### What Are Recent G2 Reviews of GuardMetrics? **"[Cost Effective and Highly User Friendly](https://www.g2.com/survey_responses/guardmetrics-review-9821150)"** **Rating:** 4.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/guardmetrics-review-9821150) --- ### 18. [I/Security (Intergraph Security)](https://www.g2.com/products/i-security-intergraph-security/reviews) Intergraph Security (I/Security) is a suite of software for physical security information management (PSIM), situational awareness, and decision support. **Average Rating:** 4.5/5.0 **Total Reviews:** 3 **How Do G2 Users Rate I/Security (Intergraph Security)?** - **Ease of Use:** 8.3/10 (Category avg: 8.5/10) - **Quality of Support:** 10.0/10 (Category avg: 8.6/10) **Who Is the Company Behind I/Security (Intergraph Security)?** - **Seller:** [Octave](https://www.g2.com/sellers/octave-9e5a428c-f303-4735-9417-dff1ef5736d4) - **HQ Location:** Madison, US - **LinkedIn® Page:** https://www.linkedin.com/company/octaveintelligence/ (3,001 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market #### What Are Recent G2 Reviews of I/Security (Intergraph Security)? **"[Amazing Product](https://www.g2.com/survey_responses/i-security-intergraph-security-review-9099005)"** **Rating:** 5.0/5.0 stars *— Chander j.* [Read full review](https://www.g2.com/survey_responses/i-security-intergraph-security-review-9099005) --- **"[I security is safe securetity .](https://www.g2.com/survey_responses/i-security-intergraph-security-review-7534262)"** **Rating:** 4.0/5.0 stars *— Aditya K.* [Read full review](https://www.g2.com/survey_responses/i-security-intergraph-security-review-7534262) --- ### 19. [ProdataKey](https://www.g2.com/products/prodatakey/reviews) ProdataKey is a cloud-based access control management system. **Average Rating:** 3.3/5.0 **Total Reviews:** 3 **How Do G2 Users Rate ProdataKey?** - **Ease of Use:** 10.0/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Quality of Support:** 10.0/10 (Category avg: 8.6/10) - **Ease of Admin:** 9.2/10 (Category avg: 8.6/10) **Who Is the Company Behind ProdataKey?** - **Seller:** [Prodatakey](https://www.g2.com/sellers/prodatakey) - **Year Founded:** 2011 - **HQ Location:** Draper, US - **LinkedIn® Page:** https://www.linkedin.com/company/prodatakey (67 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Mid-Market, 33% Small-Business #### What Are Recent G2 Reviews of ProdataKey? **"[Works great for small buildings/businesses](https://www.g2.com/survey_responses/prodatakey-review-1933398)"** **Rating:** 5.0/5.0 stars *— Verified User in Transportation/Trucking/Railroad* [Read full review](https://www.g2.com/survey_responses/prodatakey-review-1933398) --- #### What Are G2 Users Discussing About ProdataKey? - [What is ProdataKey used for?](https://www.g2.com/discussions/what-is-prodatakey-used-for) ### 20. [ADDA GATEKEEPER](https://www.g2.com/products/adda-gatekeeper/reviews) ADDA Gatekeeper is a comprehensive visitor management software solution designed to streamline and automate visitor, parcel and staff management processes for residential and commercial communities. Keeping a log of the visitors, parcels collected can be of immense help during any incident investigation. Also with ADDA Gatekeeper being used at the manned or unmanned gates of the Community can bring it Online, which opens up immense possibilities. Residents get a live view of Visitor Log, and receive Visitor Notifications. For any parcel left by delivery personnel at your parcel collection desk, residents get a notification. These parcels can be picked up later at the convenience of the residents. Residents are also able to welcome guests by pre-enter ing them as Expected Visitors and sharing invites with them. The benefits are many. The HOA Board members and Community Managers are able to view reports related to visitors, parcels left uncollected, etc. along with Incident Investigation Reports from the Admin portals and Apps. The ADDA GateKeeper product is designed to work across different devices - phones, desktop systems or laptops, depending on the infrastructure at the Community’s gate. ADDA GateKeeper is a Visitor, Staff and Parcel management system completely integrated with ADDA’s communication, management and accounting modules. ADDA provides a single Comprehensive platform for everything a residential community or HOA needs. With standalone softwares, the Community has to maintain multiple Residents databases. With constantly changing Tenants and also Owners, this becomes a herculean task for the Manager/MC and eventually causes failure of initiative and loss of money invested in Standalone Apps. **Average Rating:** 4.0/5.0 **Total Reviews:** 2 **How Do G2 Users Rate ADDA GATEKEEPER?** - **Ease of Use:** 9.2/10 (Category avg: 8.5/10) - **Quality of Support:** 8.3/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.6/10) **Who Is the Company Behind ADDA GATEKEEPER?** - **Seller:** [3five8 technologies](https://www.g2.com/sellers/3five8-technologies-47ba61eb-bbbb-4e12-af17-cb4fa8ecd485) - **Year Founded:** 2009 - **HQ Location:** Plano, US - **LinkedIn® Page:** https://www.linkedin.com/company/addasoftware (172 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Recent G2 Reviews of ADDA GATEKEEPER? **"[Ease of Operation](https://www.g2.com/survey_responses/adda-gatekeeper-review-3589948)"** **Rating:** 5.0/5.0 stars *— Verified User in Furniture* [Read full review](https://www.g2.com/survey_responses/adda-gatekeeper-review-3589948) --- #### What Are G2 Users Discussing About ADDA GATEKEEPER? - [What is ADDA GATEKEEPER used for?](https://www.g2.com/discussions/what-is-adda-gatekeeper-used-for) ### 21. [Ally](https://www.g2.com/products/ally/reviews) Motorola Solutions' Ally is a web-based, Software-as-a-Service (Saas) platform designed to provide private security organizations with effective, mobile, easy-to-use security guard software for incident management and dispatch. With little-to-no previous experience or training required and flexible, subscription-based pricing, Ally gives personnel the comprehensive security reporting software they need to respond to calls and manage data efficiently. **Average Rating:** 4.0/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Ally?** - **Ease of Use:** 0.0/10 (Category avg: 8.5/10) - **Quality of Support:** 10.0/10 (Category avg: 8.6/10) **Who Is the Company Behind Ally?** - **Seller:** [Motorola Solutions](https://www.g2.com/sellers/motorola-solutions-d7c4b0a2-b960-4eb3-9da5-5d64d363f5ab) - **HQ Location:** Chicago, IL - **Ownership:** NYSE: MSI **Who Uses This Product?** - **Company Size:** 50% Small-Business, 50% Mid-Market #### What Are Recent G2 Reviews of Ally? **"[Accessibility Can Be an Ally for Your Students](https://www.g2.com/survey_responses/ally-review-5137145)"** **Rating:** 4.5/5.0 stars *— Dennis R.* [Read full review](https://www.g2.com/survey_responses/ally-review-5137145) --- #### What Are G2 Users Discussing About Ally? - [What is Ally used for?](https://www.g2.com/discussions/what-is-ally-used-for) ### 22. [Ambient.ai](https://www.g2.com/products/ambient-ai/reviews) Ambient.ai is the leader in Agentic Physical Security. At the core of its platform is Ambient Intelligence, a breakthrough engine powered by frontier Vision-Language Models and purpose-built AI. Ambient.ai transforms existing cameras, sensors, and access systems into a unified intelligence layer that augments operators with superhuman capabilities. It continuously monitors environments, detects and understands over 150 threat signatures in real time, and orchestrates the appropriate response. With capabilities spanning smart monitoring, agentic investigations, agentic access verification, and contextual threat analysis, Ambient.ai reduces false positives by over 90%, accelerates investigations from days to minutes, and enables teams to resolve more than 80% of alerts in under one minute. Trusted by Fortune 100 companies across campuses, data centers, and critical infrastructure, Ambient.ai is redefining how physical security works in the AI era by delivering greater safety, efficiency, and ROI at scale. **Average Rating:** 4.6/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Ambient.ai?** - **Ease of Use:** 9.6/10 (Category avg: 8.5/10) - **Quality of Support:** 9.6/10 (Category avg: 8.6/10) **Who Is the Company Behind Ambient.ai?** - **Seller:** [Ambient.ai](https://www.g2.com/sellers/ambient-ai-1fa62f96-1439-4691-ae9e-7d5e41aa0ad5) - **Year Founded:** 2017 - **HQ Location:** Redwood City, US - **LinkedIn® Page:** https://www.linkedin.com/company/ambient-ai (132 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Small-Business, 25% Mid-Market #### What Are Ambient.ai's Pros and Cons? **Pros:** - AI Technology (1 reviews) - Artificial Intelligence (1 reviews) - Dashboard Usability (1 reviews) - Efficiency (1 reviews) - Features (1 reviews) ### What Do G2 Reviewers Say About Ambient.ai? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **multifunctionality** of Ambient.ai, enhancing human productivity and ensuring organizational security. - Users value the **multifunctionality** of Ambient.ai, enhancing productivity and security through advanced computer vision capabilities. - Users find the **automated dashboard usability** of Ambient.ai enhances efficiency and simplifies database evaluations effortlessly. - Users value the **efficiency** of Ambient.ai's automated dashboard, simplifying database evaluations without incurring additional costs. - Users value the **multifunctionality** of Ambient.ai, enhancing productivity and security through advanced computer vision and threat recognition. #### What Are Recent G2 Reviews of Ambient.ai? **"[Transforming AI](https://www.g2.com/survey_responses/ambient-ai-review-10392753)"** **Rating:** 5.0/5.0 stars *— Pooja S.* [Read full review](https://www.g2.com/survey_responses/ambient-ai-review-10392753) --- **"[It's helpful but not fallible.](https://www.g2.com/survey_responses/ambient-ai-review-9632531)"** **Rating:** 4.5/5.0 stars *— Samara O.* [Read full review](https://www.g2.com/survey_responses/ambient-ai-review-9632531) --- ### 23. [LVT Platform](https://www.g2.com/products/lvt-platform/reviews) LVT Units are rapidly deployed, solar-powered, cellular-connected mobile video surveillance units that can be set up and running in a matter of minutes. These units are proven to increase safety on your property and use cloud-based software to show what is happening on your property at any time, from any web-enabled device. Our web-based video monitoring system allows you to customize your surveillance and security from one dashboard. With a single click or tap, you can view live feeds, watch recordings, check thermal signatures, speak through the two-way speaker, set up alerts and surveillance zones, and even move the cameras. **Average Rating:** 3.8/5.0 **Total Reviews:** 3 **How Do G2 Users Rate LVT Platform?** - **Ease of Use:** 8.9/10 (Category avg: 8.5/10) - **Quality of Support:** 7.2/10 (Category avg: 8.6/10) **Who Is the Company Behind LVT Platform?** - **Seller:** [Liveview Technologies](https://www.g2.com/sellers/liveview-technologies) - **Year Founded:** 2005 - **HQ Location:** American Fork, US - **LinkedIn® Page:** http://www.linkedin.com/company/lvt (683 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 33% Mid-Market, 33% Enterprise #### What Are Recent G2 Reviews of LVT Platform? **"[Best surveillance system for any organization who want optimum security](https://www.g2.com/survey_responses/lvt-platform-review-9965900)"** **Rating:** 4.0/5.0 stars *— sagar s.* [Read full review](https://www.g2.com/survey_responses/lvt-platform-review-9965900) --- **"[Empower organizations to enhance safety and security](https://www.g2.com/survey_responses/lvt-platform-review-9571665)"** **Rating:** 4.0/5.0 stars *— Binay K.* [Read full review](https://www.g2.com/survey_responses/lvt-platform-review-9571665) --- ### 24. [OfficerReports](https://www.g2.com/products/officerreports/reviews) Guard Tour Tracking by OfficerReports is a comprehensive software solution designed to enhance the efficiency and accountability of security guard operations. This system enables security companies to monitor and manage the activities of their personnel in real-time, ensuring that patrols are conducted thoroughly and on schedule. The software utilizes GPS and QR code technologies to provide live tracking of security officers during their patrols. Managers can view patrol routes as they happen, verifying that guards are present at designated locations and completing their assigned rounds. This real-time visibility helps prevent incidents such as vandalism, theft, and accidents by ensuring that all areas are regularly monitored. One of the key features of Guard Tour Tracking is its ability to generate detailed reports that document patrol activities. These reports include timestamps and locations of patrols, offering clear evidence of the services provided. This transparency not only builds trust with clients but also aids in compliance with contractual obligations and regulatory requirements. The system also includes an exception reporting feature, which highlights any missed patrols or checkpoints. This allows management to quickly identify and address gaps in security coverage, ensuring that all areas are consistently patrolled. For a limited time, OfficerReports is offering the Guard Tour Tracking Software as a complimentary add-on to their Security Guard Reporting Software. This integration allows users to access patrol data and reports within a single platform, streamlining operations and reducing administrative overhead. In addition to real-time tracking and reporting, the software offers features such as time and attendance monitoring. Guards can clock in and out through the system, with GPS verification ensuring they are on-site during their shifts. This functionality simplifies scheduling, payroll processing, and invoicing, while also alerting management to any deviations from scheduled shifts. The Guard Tour Tracking system is designed with user-friendliness in mind, making it accessible even to those with limited technical expertise. Its intuitive interface ensures that both security personnel and management can effectively utilize the system without extensive training. By implementing Guard Tour Tracking, security companies can enhance the reliability and effectiveness of their services. The system provides the tools necessary to monitor guard activities, ensure comprehensive patrols, and deliver verifiable reports to clients, ultimately contributing to a safer and more secure environment. **Average Rating:** 3.8/5.0 **Total Reviews:** 2 **How Do G2 Users Rate OfficerReports?** - **Ease of Use:** 6.7/10 (Category avg: 8.5/10) - **Quality of Support:** 6.7/10 (Category avg: 8.6/10) **Who Is the Company Behind OfficerReports?** - **Seller:** [OfficerApps](https://www.g2.com/sellers/officerapps-2026-06-30) - **Year Founded:** 2013 - **HQ Location:** Baton Rouge, US - **Twitter:** @OfficerReports (1,432 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/officerapps/ (13 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Enterprise, 50% Small-Business #### What Are Recent G2 Reviews of OfficerReports? **"[A neatly packed app.](https://www.g2.com/survey_responses/officerreports-review-7178469)"** **Rating:** 4.0/5.0 stars *— AbdulAleem M.* [Read full review](https://www.g2.com/survey_responses/officerreports-review-7178469) --- ### 25. [ProID Workforce Identity](https://www.g2.com/products/proid-workforce-identity/reviews) Over 180 Customers and 170.000 Employees trust ProID Workforce Identity platform that provides a secure, passwordless and biometric-based digital identity management. It covers: • Multi-Factor Authentication - Secure and user-friendly login to systems and applications. • E-Signing & digitization of documents • Physical access & device control • Management platform for all users / tools / certificates autommating all processes and minimizing requirement towards admins. ProID Workforce Identity tools: • P r o I D M o b i l e An ultimate Employee App that combines maximum security with the use of Biometrics allowing the users to seamlessly log into various system & applications, sign documents and even emulate a contactless chip for use cases related to physical security and interaction with devices. • P r o I D S m a r t C a r d s ProID Smart Cards provide Multifunctional solutions for Secure employee identity, including: MFA, E-signatures and Physical Access. These cards integrate seamlessly with existing systems and support various contactless technologies. • B i t t r o n U S B H W t o k e n w i t h a p p Bittron combines the highest level of Security with the convenience of Mobile Authentication. It supports Passwordless login and Biometric verification, ensuring robust Security for sensitive operations. Supported use cases: - login to OS - login to VPN - login to Remote Desktop - login to various 3rd party applications (includig custom) - login to admin apps - electronic Signature / Seal (Documents, e-Precriptions, etc.) - contactless authentication (Attendance, Door/Elevator access, Canteen, etc.) - device authentication (Secure Printing, Manufacturing machines, etc.) Request a demo: https://proid.cz/en/demo-for-free/ **Average Rating:** 4.7/5.0 **Total Reviews:** 29 **How Do G2 Users Rate ProID Workforce Identity?** - **Ease of Use:** 9.4/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Quality of Support:** 9.5/10 (Category avg: 8.6/10) - **Ease of Admin:** 10.0/10 (Category avg: 8.6/10) **Who Is the Company Behind ProID Workforce Identity?** - **Seller:** [MONET+](https://www.g2.com/sellers/monet) - **Year Founded:** 1996 - **HQ Location:** Zlín, Zlínský kraj - **LinkedIn® Page:** https://www.linkedin.com/company/monetplus/ (262 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 56% Mid-Market, 41% Small-Business #### What Are ProID Workforce Identity's Pros and Cons? **Pros:** - Security (14 reviews) - Authentication (10 reviews) - Easy Setup (7 reviews) - Mobile App (7 reviews) - Data Security (6 reviews) **Cons:** - Delay Issues (1 reviews) - Difficult Learning (1 reviews) - Learning Curve (1 reviews) - Notification Issues (1 reviews) - Process Delays (1 reviews) ### What Do G2 Reviewers Say About ProID Workforce Identity? *AI-generated summary from verified user reviews* **Pros:** - Users value the **security features** of ProID Workforce Identity, appreciating its flexibility and seamless integration for authentication. - Users value the **flexible authentication methods** of ProID, seamlessly integrating smart cards and mobile options for security. - Users value the **easy setup** of ProID Workforce Identity, enhancing convenience and security during authentication. - Users appreciate the **flexibility and ease of use** of the ProID Mobile app for secure daily logins. - Users value the **enhanced data security** of ProID Workforce Identity, leading to a smooth and reliable experience. **Cons:** - Users experience **delay issues** due to occasional forgotten notification permissions affecting approval times. - Users experienced a **difficult learning curve** initially, but adaptation improved their overall experience with the app. - Users experienced a **steep learning curve** initially, but adjustments were manageable over time. - Users face **notification issues** that sometimes lead to delays in approvals due to missed permission settings. - Users experience **process delays** due to some forgetting to enable notifications for approvals. #### What Are Recent G2 Reviews of ProID Workforce Identity? **"[Mobile app - ProID Mobile](https://www.g2.com/survey_responses/proid-workforce-identity-review-11178976)"** **Rating:** 4.0/5.0 stars *— Mike S.* [Read full review](https://www.g2.com/survey_responses/proid-workforce-identity-review-11178976) --- **"[Proid smart card solution](https://www.g2.com/survey_responses/proid-workforce-identity-review-11314271)"** **Rating:** 5.0/5.0 stars *— Kristof A.* [Read full review](https://www.g2.com/survey_responses/proid-workforce-identity-review-11314271) --- #### What Are G2 Users Discussing About ProID Workforce Identity? - [What is ProID Multifactor used for?](https://www.g2.com/discussions/what-is-proid-multifactor-used-for) ## What Is Physical Security Software? [Vertical Industry Software](https://www.g2.com/categories/vertical-industry) ## What Software Categories Are Similar to Physical Security Software? - [Visitor Management Software](https://www.g2.com/categories/visitor-management) - [Video Surveillance Software](https://www.g2.com/categories/video-surveillance) --- ## How Do You Choose the Right Physical Security Software? ### What You Should Know About Physical Security Software ### What is Physical Security Software? Physical security software tools connect the disparate systems and functions that handle security and surveillance. These platforms go by several names depending on their use case, most commonly corporate security software or physical security information management (PSIM). Some common components of physical security include intrusion alarms, CCTV, building management and lighting control systems, suppression systems, motion detectors, RFID tags, GIS maps, computer-aided dispatch, and access control systems (such as ID keycards). Physical security solutions serve a wide range of government sectors and industries that are concerned with ensuring employee and visitor safety and maintaining a secure space, from small businesses that manage security personnel to enterprise companies that have multi-layer security systems to monitor employees and facilities. Security departments and third-party security companies also utilize these tools to manage operational tasks such as guard scheduling, dispatch, and daily reporting. By connecting surveillance hardware with information systems, these platforms offer increased control over incident management, threat awareness, dispatch communications, and activity reporting. Physical security systems are highly adaptable, and help identify and resolve any potential threats proactively before they escalate. By aggregating data from multiple sources, these platforms automate a number of monitoring and alerting tasks that are vulnerable to human error. Not all physical security solutions offer total integration with disparate products; notably, some may lack the ability to connect multiple safety and surveillance systems at a data level. The most complete physical security software products have six key capabilities: - **Collection:** Independent device management software collects data from disparate security devices and systems - **Analysis:** The security platform analyzes all collected data, activities, and alarms to identify real-time priority for addressing threats or incidents - **Verification:** The system operator receives information about relevant situations in a fast, digestible format to verify threats - **Resolution:** The system operator receives instructions depending on the type of threat, and those instructions are informed by the organization’s standard operating procedures (SOPs) to resolve the situation - **Reporting:** The security platform tracks all relevant information for compliance reporting, future improvements, and any necessary investigative analysis - **Audit trail:** The security platform tracks all interactions with the system, notably response times and any system changes made by each individual operator Key Benefits of Physical Security Software - Protect an organization’s assets and facilities from threats - Expedite security personnel mobilization and dispatch - Centralize surveillance hardware into one viewing hub - Improve incident management and threat response procedures ### Why Use Physical Security Software? Any organization or business that has personnel and assets to protect should use some type of physical security solution. These systems minimize or entirely prevent any damage as a result of intruders, environmental threats, or related hazards, and assist businesses in monitoring employees for inappropriate conduct. Businesses should have some basic physical security system in place to minimize their liability in the event that harm comes to their employees. This becomes even more imperative for businesses and organizations that are open to public visitors, such as museums, hospitals, zoos, malls, or school campuses. Particularly, enterprise businesses have been under scrutiny for their resistance to adopt new technology that could enhance the efficacy of their security departments. Physical barriers and guard officers no longer offer enough peace of mind to protect large organizations from breaches that can lead to extreme loss and harm. Additionally, physical security breaches often translate into figurative harm to an organization’s image and reputation, weakening public trust and leading to potential loss in revenue. There are simply too many components for security operations to manage without a dedicated system. Physical security solutions allow users to gain a comprehensive view of their facilities, increasing surveillance intelligence and improving incident response and threat detection. Security camera footage can be viewed from a central hub, allowing operators to identify potential situations and dispatch personnel to de-escalate. Security departments can manage guard scheduling and dispatching with ease to ensure total coverage. These tools enhance situational awareness, often visualizing security personnel locations, confirmed incidents, and alarm notifications. Businesses can configure these tools to monitor employee actions such as internet browsing history or [email](https://www.g2.com/categories/email) communications. As an added benefit, these tools increase data security indirectly by ensuring the safety of hardware assets that house an organization’s sensitive data. Overall, physical security software allows organizations of all kinds to improve their safety and security processes and ensure the protection of all personnel and assets. ### Who Uses Physical Security Software? While any organization stands to benefit from physical security solutions, there are certain entities that face more pressure to manage their security operations effectively. **Government —** Government agencies, perhaps more than any other entity, must protect highly classified information and maintain strict security clearance protocols. From smaller local facilities like the DMV to large government campuses like the White House or the Pentagon, physical security solutions ensure the safety of high ranking government officials as well as all collected citizen data. Transportation agencies also utilize these tools to monitor passengers for fare dodging, violent behavior, and other incidents that require law enforcement response. **Educational institutions —** K-12 schools and college campuses need physical security solutions to manage access control systems and security personnel, ensuring all guests are accounted for and no intruders compromise the safety of students and staff. Additional integrated tools like metal detectors, intruder alarms, student ID cards add additional layers of preventative security. For college campuses, dedicated security departments use these tools to ensure campus-wide guard coverage and quick dispatch to respond to threats. Additionally, system operators can send out emergency notifications to students’ cell phones for campus-wide threat alerts. **Museums —** Cultural institutions and zoos host hundreds of visitors daily. Physical security systems help coordinate security personnel placement and communications, track all incoming and outgoing visitors, and ensure the safety of visitors and collections. Motion sensors and alarms help museums protect their collections from theft or damage, such as visitors leaning in too closely to paintings. More elaborate systems can remotely lock doors to certain wings, ensuring thieves cannot escape. **Healthcare —** Hospitals need to ensure the safety of staff and patients, as well as securing all their patient health records. These tools provide total surveillance of medical facilities, help stationed security personnel communicate and mobilize as needed, and verify the identity of all hospital visitors. Similar to government agencies, hospitals need to manage personnel clearance for restricted areas, and physical security solutions help operationalize surveillance cameras, ID cards, motion sensors, and intruder alarms to keep uncleared staff out. Additionally, patients can be easily monitored for emergencies that require medical or law enforcement dispatch. **Retail —** Retail outlets and malls must monitor visitors and ensure their safety, while also protecting physical property and merchandise from damage or theft. Integrated tools like metal detectors, RFID tags, and surveillance cameras offer layers of theft prevention for stores. Security operators can monitor all facility activity from a centralized interface, often a full-scale video wall to track all camera footage in key areas, and dispatch personnel as needed. **Third-party security companies—** Contracted security personnel for businesses or events rely on physical security solutions to schedule personnel, monitor their location, and manage any identified incidents. In this function, these tools offer administrative support more so than security, ensuring security providers are fully prepared to offer contracted services. ### Physical Security Software Features Physical security platforms vary in their functionality, given that they are often middleware solutions that connect disparate systems and solutions. Middleware software essentially acts as a glue between multiple unconnected software applications, allowing these applications to communicate and share information with each other. The full range of features depends on the user persona and the integrated products, but generally a base solution offers some or all of the following features. **Access control —** Access control maintains facility security by controlling who can enter or exit any specific area. Users are given preset access permissions and must use some method to verify their identity, such as a key card, a code, or [biometric authentication](https://www.g2.com/categories/biometric-authentication). Digital access control can also be established to secure sensitive computer data. **Incident reporting —** Incident logs and reports can be completed with preset or custom templates to document ongoing and resolved incidents that security personnel are addressing. These reports may include details such as timestamps, GPS location, facility site locations, and images. **Computer-aided dispatch —** Computer-aided dispatch drastically reduces the time it takes to mobilize security personnel to a specific location for a reported threat or incident. Operators can communicate with law enforcement officers, track vehicle and emergency locations with GIS mapping, and document any notes from officers or the person who reported the incident. **Security personnel management—** Security personnel management ensures guards are scheduled properly, can receive and send communications, and that their locations are monitored by the system operator. **Mass notifications —** Mass notifications allow the system operator to send out text or intercom announcements when threats escalate and all individuals in the building need to prepare for evacuation or lockdown. This could also apply to fire alarms or similar environmental threats. Additionally, many of these alarms are often automated and do not require an operator to trigger. **Video surveillance —** Video surveillance footage from installed cameras is managed from a central interface. System operators can manipulate specific feeds to zoom, rewind, or stop footage, or they can transmit footage to appropriate security personnel. **Visitor management —** Visitor management functions may include mobile kiosks for signing in and signing out, printing photo badges for visitors, and tracking total number of visitors over time. These solutions may also integrate with [parking management solutions](https://www.g2.com/categories/parking-management) to track license plates and verify visitor identity. **GIS mapping —** GIS mapping allows system operators to visualize the entire facility and quickly see marked locations for stationed personnel, specific individuals, or reported incidents. For dispatchers, these maps can show vehicle location. **SOP management —** Standard operating procedures (SOPs) can be configured to each business's unique protocols, and these will be displayed in the system so staff can respond accordingly to specific incidents. **Analytics reporting —** Analytics reporting allows system users to pull specific data reports for previous incidents, response rates, or personnel logs. Reports can highlight areas for improvement, such as time spent between threat identification and security dispatch, or provide insight into how many threats were prevented as a result of the physical security system. ### Trends Related to Physical Security Software [**Artificial intelligence software**](https://www.g2.com/categories/artificial-intelligence) **—** Artificial intelligence (AI) is a growing feature in physical security solutions, with popular examples including facial recognition, motion sensors, and cameras powered by machine learning to detect specific objects or vehicle models. This could help organizations keep out specific individuals who have been security threats in the past, provide another access control option for employees, and detect potential threats much sooner than the human eye. AI stands to automate and speed up many critical functions that could save precious time for security personnel working to isolate threats before they escalate, but there are also risks related to algorithmic bias and privacy compliance violations. Additionally, some ambiguous incidents require deductive reasoning that only humans can provide. ### Potential Issues with Physical Security Software **Human error —** While physical security software offers organizations features to improve safety and security procedures, they are only as useful as the security personnel utilizing them. The system may detect threats, but if security guards are slow to respond to an alert, harm can still come to an individual or the property--even with automated alerts, alarms, and access control in place. **Interoperability —** Physical security platforms are only as capable as the number of manufacturer integrations they allow. There are open industry standards within physical security, such as the physical security interoperability alliance (PSIA) or ONVIF (open network video interface forum), that are concerned with improving interoperability of IP-enabled security devices (such as video surveillance hardware). PSIM tools often utilize open technologies that are compatible with a wide range of physical security manufacturers, in contrast to more simplistic security software tools. When facing limited manufacturer integration options, businesses sometimes sacrifice functionality from their physical security platform. ### Software and Services Related to Physical Security Software [**Emergency management software**](https://www.g2.com/categories/emergency-management) **—** Emergency management tools help businesses plan for specific incidents or emergency scenarios that could threaten individual safety. They create action plans, manage mass notifications, and allow for retrospective analysis of emergency response. Businesses can utilize these tools to revise their continuity plans and incorporate post-crisis feedback into future emergency responses. [**Visitor management software**](https://www.g2.com/categories/visitor-management) **—** Visitor management software electronically manages visitor location and information for any business that allows guests into their space. Most physical security solutions incorporate visitor management functionality, but these standalone solutions are usually utilized by front desk receptionists or security guards to keep track of incoming and outgoing visitors. These tools can be used on a computer or as a self-operating kiosk. [**Emergency notification solutions**](https://www.g2.com/categories/emergency-notification) **—** Emergency notification tools are essentially simplistic forms of emergency management software, focusing solely on two-way communications and mobilizing incident response teams. These tools push out alerts and mass texts to all relevant individuals, allow information to be shared back and forth, and often allow GIS maps and documents to be transmitted. [**Security information and event management (SIEM) software**](https://www.g2.com/categories/security-information-and-event-management-siem) **—** SIEM tools help IT teams detect anomalies within any given network, such as malware or unauthorized users. Whereas physical security tools manage facilities and bodily safety, SIEM solutions are concerned with cybersecurity and ensuring an organization’s data networks are secure and that access control is maintained, while centralizing IT security operations in one interface.