SecureWorks

4.1
(4)

SCWX is a cybersecurity company that works to provide an early warning system for evolving cyber threats, enabling to prevent, detect, rapidly respond to and predict cyberattacks.

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Showing 4 SecureWorks reviews
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SecureWorks review by User in Accounting
User in Accounting
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"Great tool for IDS/IPS capabilities."

What do you like best?

The best thing about this tool is it can let your security environment align with common security frameworks like NIST and ISO. Most of the large companies working SecureWorks demands this for compliance purposes and this features just helps very much. My organization had the SecureWorks Sales person review out IT security policy and recommendations from the auditors to align with what was expected to meet NIST and ISO guidelines. Super helpful from initial integration point of view!

What do you dislike?

Initial investment needs to be kind of on the high side. This makes this tool high budget tool for smaller enterprises. Best bet for large organization who can bear this cost though.

Recommendations to others considering the product

Their Sales guys do a great job. Nothing really to improve pno the service end. They could weigh in their price strategies though!

What business problems are you solving with the product? What benefits have you realized?

The organization that I work for uses this majorly for Intrusion Detection and Prevention purposes. My organization had the SecureWorks Sales person review out IT security policy and recommendations from the auditors to align with what was expected to meet NIST and ISO guidelines. super helpful!

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SecureWorks review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Very positive experience"

What do you like best?

I am very impressed by the VCTA and the NOC/SOC staff

What do you dislike?

The time delay between the suspicious activity and the notification to our organization. I would like to find a way of reducing that communication chain.

Recommendations to others considering the product

Ensure you are using a FW with good logging capabilities

What business problems are you solving with the product? What benefits have you realized?

Keeping continuous security monitoring though managed firewalls. The benefits I see having our logs continuously monitored is load off my mind.

What Threat Intelligence solution do you use?

Thanks for letting us know!
SecureWorks review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Verified Current User
Review Source
content

"Excellent security MSP"

What do you like best?

Active communications, excellent drill down on events which warrant review.

What do you dislike?

Managed firewall service is slow to respond when changes are needed

What business problems are you solving with the product? What benefits have you realized?

Outsourced the function due to lack of internal skills and capabilities. Has greatly increased our security posture.

SecureWorks review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source
content

"Simple and effective IDS/IPS"

What do you like best?

The product just works without much experience. The insights we gain from our data and Dell are very valuable.

What do you dislike?

It can be too much of a black box at times. It would be nice to be able to look under the covers a little. Sacrifice control or ease.

What business problems are you solving with the product? What benefits have you realized?

Ease of security management

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