Self-service password reset Portal (SSPR) allows to reset, change and unlock Active Directory accounts. The portal enforces multi-factor authentication to verify a user’s identity. Users are required to enter a one-time passcode, which is generated on their phones via authenticator application like Microsoft Authenticator, Google Authenticator, Symantec VIP etc. Second-factor authentication will be the user’s password challenge or authorization token received via email. Portal supports role-based access controls (RBAC) and multiple domain profiles.