Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"SecureLink is a solid solution that I have used for 7+ years"
4.5/5
What do you like best about SecureLink Enterprise Access?

Recorded interactions with outside support personnel and vendors. Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

Would prefer some more granular controls and shared viewing platform for more intricate tasks. Review collected by and hosted on G2.com.

Recommendations to others considering SecureLink Enterprise Access:

Jump on it, make sure you have planned out how you want to set up access group levels. Review collected by and hosted on G2.com.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

Ease of and documentation of external and internal systems access. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Good remote access site"
3.5/5
What do you like best about SecureLink Enterprise Access?

Easy to use, Allows me to connect to all of my customers from one location with one sign in. I have access from all my devices not just my work PC Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

Limited remote options for a macbook pro Review collected by and hosted on G2.com.

Recommendations to others considering SecureLink Enterprise Access:

Very usefull software Review collected by and hosted on G2.com.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

Access to customer servers Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"great tool but require few improvements"
2.5/5
What do you like best about SecureLink Enterprise Access?

- Easy to integrate with your existing customer base

- single account to access multiple gatekeeper and host Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

- frequently getting disconnected from active session

- require high network bandwidth for ease of access Review collected by and hosted on G2.com.

Recommendations to others considering SecureLink Enterprise Access:

- remove Java dependency

- improve application performance so that it can be accessible in low bandwidth as well. Review collected by and hosted on G2.com.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

Multiple gatekeeper and host can be accessible under same application Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
"Secure link is useful"
2.5/5
What do you like best about SecureLink Enterprise Access?

Its useful and functional. I like that its what we have available. Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

It frequently times out connection. In comparison to something like VNC, the full screen functionality is not as workable. Review collected by and hosted on G2.com.

Recommendations to others considering SecureLink Enterprise Access:

Use VNC Review collected by and hosted on G2.com.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

Working remotely. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Use securelink for remote Access "
5/5
What do you like best about SecureLink Enterprise Access?

See How SecureLink Compares with VPNs & Desktop Sharing Tools for Remote Support Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

change password for every month i want to change it one time Review collected by and hosted on G2.com.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

fix resolution issue with login to remote server Review collected by and hosted on G2.com.

SP
Stephen P.
Enterprise (> 1000 emp.)
"Securelink Review"
4.5/5
What do you like best about SecureLink Enterprise Access?

Able to approve access and deny access to vendors Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

Sometimes requiring multiple users in large sets can be tough Review collected by and hosted on G2.com.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

Remote access and being able to manage outside access Review collected by and hosted on G2.com.

Verified User in Public Safety
UP
Verified User in Public Safety
Mid-Market (51-1000 emp.)
"Easy to use remote access"
5/5
What do you like best about SecureLink Enterprise Access?

Love how easy it is to find remote access sites, keeps all your recent sites organized and has fast connection speeds. Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

it uses flash, so it works better on windows than on Mac for non-tech users like myself. Review collected by and hosted on G2.com.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

Using it to remote into all of our clients for quality accurance, great to have everything centralized. Review collected by and hosted on G2.com.

KV
Kousickumar V.
Enterprise (> 1000 emp.)
"Techexplorer"
4.5/5
What do you like best about SecureLink Enterprise Access?

Community information, chatter ,

Customer details, contract information Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

Console access should be faster than usual Review collected by and hosted on G2.com.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

Cases work orders ,work request, Change request Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
IH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Perfect product."
5/5
What do you like best about SecureLink Enterprise Access?

Ease of adding vendors. Really enjoying being able to limit session time. Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

So there have not been any drawbacks to mention. Review collected by and hosted on G2.com.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

Controlled vendor access. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Enterprise (> 1000 emp.)
"Securelink Review"
3.5/5
What do you like best about SecureLink Enterprise Access?

Easy to install for clients, while giving us easy access Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

Difficult to search for the right gatekeeer Review collected by and hosted on G2.com.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

Connecting to clients with security Review collected by and hosted on G2.com.