SecureGive Reviews & Product Details

Marketing Manager
Non-Profit Organization Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

This is the way of the future. Giving to your church shouldn't be a difficult thing for you to do. If you can purchase products with the tap of a card or your phone, why shouldn't you be able to tithe in the same way. Some other benefits is that the platform automates everything and can help you keep track of analytics for the way people give and can help you optimize the way your congregation gives. Review collected by and hosted on G2.com.

What do you dislike?

One of the main pitfalls for this is that it does come at a cost and even a monthly fee. This is just a problem that now some of your tithes are contributing to this product instead of going solely to the church. However, if you take away barriers to giving then you will, in all likelihood, receive more and potentially see a larger increase in your congregations giving, making it absolutely affordable. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take a look at your current tithing methods. People have to pay cash or write cheques. This isn't a viable option in 2017. This creates barriers to giving. People might decide to skip this week's tithe and give again next week. This way there are no excuses. Everyone should be able to give their 10% (or more) easily. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This product allows you automate tithing and helps to remove barriers to people giving to their church. This allows people to easily and conveniently give their tithe on a regular and dependable basis. Review collected by and hosted on G2.com.

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SecureGive Overview

What is SecureGive?

SecureGive has a kiosk system removes the barriers to giving and connects people to your ministry.

SecureGive Details
Website
Product Description

SecureGive has a kiosk system removes the barriers to giving and connects people to your ministry.


Seller Details
Seller
SecureGive
Company Website
Year Founded
2005
HQ Location
Augusta, GA
Twitter
@SecureGive
3,294 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
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SecureGive Reviews

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The most helpful thing about SecureGive is that you can set up automatic recurring donations. My tithe is pulled straight out of my paycheck first thing every month, and I don't have to think twice about it. Review collected by and hosted on G2.com.

What do you dislike?

I have not found anything I dislike about SecureGive thus far. Every feature I've needed it to do, it has done well. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This is a great tool to give members of your congregation another option to give. It also provides the ability for people outside of your immediate congregation to give as well. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The only thing I struggle with while using SecureGive is that it does not sync to our church-wide database, CCB. This makes it a little more difficult to have people sign up for things like summer camps. There is an extra step involved with making the payment. Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

This makes it very easy and convenient to give and donate to non-profits. We find that often our church members don’t have cash or check on them. But with securegive kiosks, they can tithe or donate using their credit cards. Review collected by and hosted on G2.com.

What do you dislike?

I feel like this concept is still kinda new so some people are opposed to it based purely on the fact that it’s not the traditional way of giving. This is no fault of the product. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are making tithing more accessible to our congregants in a modern world. Review collected by and hosted on G2.com.

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UN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The level of security was impressive, I was happy Review collected by and hosted on G2.com.

What do you dislike?

the UI was easy to understand but the refresh rate was slower than I like Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

organizing givers by categories that make send to me Review collected by and hosted on G2.com.

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Administrative
Religious Institutions
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

This program makes it easy to give monetarily in a variety of ways. It's very accessible for church members. The ipad kiosk makes it easy for members to swipe a card and set up recurring transactions. Review collected by and hosted on G2.com.

What do you dislike?

It seems to require a lot of product updates. This causes our kiosk to go down until we can get it updated. This can cause a problem for members wanting to give at certain times. I have experienced a glitch occasionally with exporting information from the website if I've been logged in too long. It is possible that this is due to my specific browser, however. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This is a great product for managing contributions. It has an easy export feature and it allows members to give financially via the method that's most convenient for them. We have seen an increase in contributions since we've implemented this system. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Church members are able to give more easily and are more likely to give if they can set up automated payments, pay from their phones, pay with a card, etc. We can even set up temporary category in the middle of a church service if we need to add one for a natural disaster or for a specific need. Review collected by and hosted on G2.com.

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Lead Pastor
Religious Institutions
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

We switched to SecureGive because of: 1. Customer Service 2. Better Rates 3. User Interface Review collected by and hosted on G2.com.

What do you dislike?

At the time we started, they didn't have a full suite of services. However, now they do! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

In my review, I have to admit we switched from SecureGive a couple of months ago. HOWEVER, we switched to a full service software to do more than donor management. After we had begun the switch and were fully in, we found that SecureGive was moving to a full service software management system! We probably would have stayed with SecureGive, had we known. Give SecureGive a try! I have personally recommended it to my colleagues. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We realized savings over traditional giving platforms. Online giving was increased in our congregation. Review collected by and hosted on G2.com.

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IT Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I love that SecureGive has been with us through Fellowship One and Church Community Builder. They are also great at communicating changes and issues. Review collected by and hosted on G2.com.

What do you dislike?

I can't think of anything I dislike about SecureGive. That offer all we need in the way of giving Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Always do your homework on implementation with your ChMS platform. Also start with a single kiosk and grow from there based on usage. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

SecureGive has really helped bring our congregation into the modern era with digital giving. Review collected by and hosted on G2.com.

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Kid's Pastor and Event Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

SecureGive is such an easy way to do online giving. It is very user friendly and enjoyable to use. You can have people give, tithe, or make ticket purchases on the site. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes creating the forms can be confusing. We have had challenges with people not understand which thing to choose between "make a payment" and "give" Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is the best online giving site we have used. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use SecureGive for a tithe and offering option. Review collected by and hosted on G2.com.

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Pastor to Students
Writing and Editing
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

ability to collect money on various levels in our church and the ease of use Review collected by and hosted on G2.com.

What do you dislike?

login can be a bit difficult and distinguishing between account login and admin login has been confusing. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

fast becoming a very comprehensive platform. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are successfully collecting tithes from members each week and also able to register and collect fees on events that we host. Puts everything under one "roof". Review collected by and hosted on G2.com.

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