Brad  J.
BJ
Brad J.
Chief Operating Officer
Retail
Mid-Market (51-1000 emp.)
"Effortless Compliance and Automation for Mid-Sized Businesses"
5/5
What do you like best about Secureframe?

What I love the most is Secureframe’s ability to turn compliance into a topic that my mid-sized retail business can actually understand. Handling over several brands means that we are able to efficiently sync all data and vendor policy without the need for a new system. I find the system’s automation for tracking certifications and alerting us to coming audits particularly helpful. I no longer have to chase people down for updates. Review collected by and hosted on G2.com.

What do you dislike about Secureframe?

At first, it took a bit of time to get every department onboard because our beauty and lifestyle divisions work differently. Once everyone saw the value, adoption picked up. There are just a couple of minor tweaks that could be beneficial. Some customized reports could be easier to modify without the need for administrators. Review collected by and hosted on G2.com.

RF
Rachel F.
System Administrator
Computer Software
Mid-Market (51-1000 emp.)
"Secureframe Streamlines Vendor Risk, But API Limitations Need Workarounds"
5/5
What do you like best about Secureframe?

I work as a system administrator at a software consultancy where my team utilizes many third-party tools and APIs. With Secureframe's risk management module, we are able to handle this complexity in a structured way. The automated vendor questionnaire system saves a lot of time. I can deliver a detailed security assessment to a new AI service provider and track their compliance status directly in the platform. When you integrate with our GitHub organization, we automatically flag new dependencies for vetting to keep all our code bases secure. Review collected by and hosted on G2.com.

What do you dislike about Secureframe?

At first, there was a lot of manual work on our part to get the risk scoring model working for our clients’ security needs. Certain API endpoints, which help extract vendor data for our internal dashboards, impose limitations that require a workaround. Review collected by and hosted on G2.com.

MB
Marie B.
Administrative & Support Services
Hospital & Health Care
Mid-Market (51-1000 emp.)
"Effortless Compliance Management with Intuitive Dashboard and Automated Reminders"
5/5
What do you like best about Secureframe?

I like the fact that Secureframe organizes all of this without being overly complex. I can check compliance status, upcoming audits and documentation all from one dashboard. The set up process to our HR and internally systems was more straightforward than I thought and we love the automated reminders so we never miss those important security checks. It has honestly made our compliance reporting so much less painful. Review collected by and hosted on G2.com.

What do you dislike about Secureframe?

Initially, it took some time to figure out all the |buttons accompainied withit however I've gotten used to it mostly during setting up. I do wish their customer chat support was a little bit quicker on the uptake time during weekends, but otherwise the folks at support have been consistent and courteous once you reach them. Review collected by and hosted on G2.com.

Tegan N.
TN
Tegan N.
Mid-Market (51-1000 emp.)
"User-Friendly Compliance Tool with Great Support"
5/5
What do you like best about Secureframe?

I love how user-friendly Secureframe is for professionals across all departments, which makes it accessible regardless of their technical abilities or familiarity with HIPAA processes and policies. The support team is great, providing confidence in assigning tasks across the organization without second thoughts. Additionally, setting up Secureframe was very easy, which was a big plus for our team. Review collected by and hosted on G2.com.

What do you dislike about Secureframe?

They could have a simplified system overview that makes it easier for all team members to know what it is for and why we use it. Review collected by and hosted on G2.com.

Sukrut O.
SO
Sukrut O.
Small-Business (50 or fewer emp.)
"Streamlined Compliance, Exceptional Support"
5/5
What do you like best about Secureframe?

I love how Secureframe helps us organize our documents to become HIPAA and Soc 2 compliant. Their support staff is incredibly helpful, responding quickly and providing excellent service. Everyone from their founder to the account executives is very helpful. They make the process of collecting documentation very easy and straightforward. The initial setup was extremely simple, and I would highly recommend Secureframe. Review collected by and hosted on G2.com.

What do you dislike about Secureframe?

Didn't dislike anything about Secureframe. Review collected by and hosted on G2.com.

Dave N.
DN
Dave N.
Systems Administrator
Small-Business (50 or fewer emp.)
"Effortless Compliance and Integration"
4.5/5
What do you like best about Secureframe?

I appreciate how Secureframe automates a ton of the data collection and monitoring required for SOC II and keeps all the info in one place. It does what it says on the tin and is very reliable. The interface is overall pretty straightforward and it integrates with a lot of the platforms we use. It saves time by having to manually update user access for certain platforms. It makes it so checks are more of a once in a while rather than something to closely monitor. I also like how it automatically reflects when someone has been offboarded from our HRIS. Review collected by and hosted on G2.com.

What do you dislike about Secureframe?

I can't seem to find an easy way to update my email and notification settings. Something more clear cut would be helpful. I don't think they exist at the moment so adding that as an option would be good. Review collected by and hosted on G2.com.

TR
Taylor R.
"Effortless Compliance with Stellar Support"
5/5
What do you like best about Secureframe?

I really enjoyed the people we've worked with so far on the partnership. The fact that Secureframe alerts me if anything is out of compliance is really helpful to keep everything organized in one secure area. The integration with tools like ADP and our Microsoft suite has been super beneficial. Additionally, Brandon, our point of contact for the account, has been absolutely fantastic, and he's been super helpful with answering any questions. Review collected by and hosted on G2.com.

What do you dislike about Secureframe?

I don't think there's anything for the time being. Honestly, a lot of the functionality is great. I would say maybe the only thing would be having more integrations with tools that they don't already have or being able to create our own integrations because sometimes we have tools that they don't have partnerships with already. Review collected by and hosted on G2.com.

Daniel M.
DM
Daniel M.
Mid-Market (51-1000 emp.)
"GRC Done Right"
5/5
What do you like best about Secureframe?

We tested Vanta, Drate, Sprinto, Auditboard and Secureframe. Overall, we felt Secureframe had the best multi-framework capabilities, easiest to navigate and fastest to use in terms of overall UI and feel. Their team has also been phenomenal to work with and very easy to do business with. Review collected by and hosted on G2.com.

What do you dislike about Secureframe?

At first, it can feel a bit overwhelming because there is so much to accomplish. This isn't really a problem with Secureframe itself, but rather reflects the broader challenges of GRC in general. I would appreciate seeing more agentic process automation and enhanced write capabilities through MCP, as these could help accelerate the workflow. More advanced reporting would also be welcome, like a print to pdf executive report of status changes and outstanding items. Review collected by and hosted on G2.com.

Shields D.
SD
Shields D.
CFO
Small-Business (50 or fewer emp.)
"SecureFrame Delivers Excellent Support, Easy Interface, and Great Value"
5/5
What do you like best about Secureframe?

This is my second time hiring SecureFrame. Their customer support is excellent, the platform interface is easy to work with, and the price offers good value for the amount paid. They also are helpful when going through the audit process. Review collected by and hosted on G2.com.

What do you dislike about Secureframe?

There are a lot of test that need to be completed. The first time through the process is time consuming. Review collected by and hosted on G2.com.

Leslie H.
LH
Leslie H.
System Administrator
Computer Software
Mid-Market (51-1000 emp.)
"Effortless Compliance Automation, but Migration Takes Work"
5/5
What do you like best about Secureframe?

After handling our SOC 2 compliance at Sprinto, a transition to Secureframe was an easy choice for the automation and User Experience upgrade. The best change, from what I can see, is in the philosophy of evidence gathering. Secureframe’s technology categorizes and maps evidence from our AWS cloud and Jira instances automatically with very high accuracy, greatly lessening the time I used to spend manually reviewing in Sprinto. The dashboard is cleaner as well, which helps give our (team) an at-a-glance view of where they are in terms of compliance without a lot of distractions. Review collected by and hosted on G2.com.

What do you dislike about Secureframe?

The migration away from Sprinto did take some effort to trace back our controls and re-assert certain evidence. And though Secureframe’s support was useful, it was a project in its own right. Some of the policy editing features, though powerful, present a different workflow that I found a bit more difficult to get used to. Review collected by and hosted on G2.com.