Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Pay As You Go Plan is a little confusing!!"
1.5/5
What do you like best about Secured Signing?

A simple platform to work with and the setup is quick. Review collected by and hosted on G2.com.

What do you dislike about Secured Signing?

Their Pay As You Go plan is a little confusing. I thought I was paying for a pay as you go service, I didn't realise that I was tied into a monthly contract plus the pay as you go on top. I ended up paying £10 for 1 document I sent the whole month.

Customer service was not quick in replying and I am still waiting for my email reply after one week. Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"First Impressions of Secured Signing"
4/5
What do you like best about Secured Signing?

General look was very pleasing to the eye and the software was very easy to navigate around. Review collected by and hosted on G2.com.

What do you dislike about Secured Signing?

I did not like that i could not change the original document that i had uploaded to the software. If I omitted to change anything on the original document I had to then upload another document a use up another credit. Review collected by and hosted on G2.com.

JB
Jules B.
Director
Small-Business (50 or fewer emp.)
"Great, easy to use"
5/5
What do you like best about Secured Signing?

Client's don't have any trouble signing, even the less tech savvy types which is the most important thing for me. But also particularly easy to upload/put signatures on without having to retype emails of recipients for multiple signing spots. Review collected by and hosted on G2.com.

What do you dislike about Secured Signing?

Nothing really! There used to be an issue with uploading multiple documents but there's been an update and it's working just fine now. Review collected by and hosted on G2.com.

CM
Callum M.
Recruitment Coordinator
Mid-Market (51-1000 emp.)
"Incredibly useful system!"
5/5
What do you like best about Secured Signing?

Very handy system - we are just getting used to the form filler function but it's working very well for our business. Review collected by and hosted on G2.com.

What do you dislike about Secured Signing?

We do have to pay for every document in a pack - would be better if we could just pay per pack, do understand this might not be possible. Review collected by and hosted on G2.com.

Stephanie S.
SS
Stephanie S.
Director
Accounting
Small-Business (50 or fewer emp.)
"Has all the features at a great price "
5/5
What do you like best about Secured Signing?

So many features with more to try all the time. I like how flexible the document packages are and how customizable the settings are for my business. Review collected by and hosted on G2.com.

What do you dislike about Secured Signing?

The interface isn't as user friendly as I would like. Review collected by and hosted on G2.com.

Don T.
DT
Don T.
Consultant
Small-Business (50 or fewer emp.)
"Satisfied User"
5/5
What do you like best about Secured Signing?

The ability of the company to provide a software solution designed from scratch that tailored their product to our requirements.

The readily available and knowledgeable Customer Support provided by the company. Review collected by and hosted on G2.com.

What do you dislike about Secured Signing?

There have been no "dislikes" as any issues we have experienced have been immediately solved by the company. Review collected by and hosted on G2.com.

Treve C.
TC
Treve C.
Co Owner
Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"Secured Signing saves time and solves problems "
5/5
What do you like best about Secured Signing?

The manual process of printing, signing and scanning is a ridiculous waste of time when you can use a product like Secured Signing! You can upload documents from any drive - including M-Files, add the signees and you're away. It's secure, easy and considerably more robust and audit-able than wet signatures. It also saves money and time. Review collected by and hosted on G2.com.

What do you dislike about Secured Signing?

I don't see any downside. The product is great, it's easy to use and really well priced. Review collected by and hosted on G2.com.

Response from Duncan Jones of Secured Signing

Thanks for your review Treve. Glad to hear your customers are loving the software and more importantly that it is saving you and your company so much time compared to printing, scanning & signing.

Verified User in Human Resources
AH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
"Secured Signing"
4.5/5
What do you like best about Secured Signing?

Undoubtably the most significant initial benefit our business gained from using Secured Signing is a greatly improved customer experience. Our NPS was affected by the time required from our customers to complete documentation and the introduction of Secured Signing technology resulted in much improved results in addition to process efficiency gains from an administrative and compliance perspective when the forms were signed returned. Review collected by and hosted on G2.com.

What do you dislike about Secured Signing?

There is nothing in particular that I dislike. Review collected by and hosted on G2.com.

Response from Duncan Jones of Secured Signing

Thanks for your review. Glad to hear your NPS scores from customers are improving now that they're saving time by signing online!

Phil A.
PA
Phil A.
Certified Public Accountant
Accounting
Small-Business (50 or fewer emp.)
"Clients moved to Hawaii signed their accounts and tax returns."
4.5/5
What do you like best about Secured Signing?

Speed. Now we have a paperless office everything is more streamlined. Such a transformation. Did I mention it's fast? This was the last step in moving to a paperless office (as soon as IRD accepted our 2002 Electronic Transactions Act). Review collected by and hosted on G2.com.

What do you dislike about Secured Signing?

Minor issues have been addressed in more recent releases. It now offers so much more than we need - even with the latest anti-money laundering legislation.

We did need to rework our electronic filing to get full benefits - not to do with the product but moving from conventional to a paperless office. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Candidate and Client perspective"
5/5
What do you like best about Secured Signing?

Having utilized Secured Signing as a client and as a candidate I would recommend the convenience and time efficiency of the product also being totally paperless is such and advantage. Review collected by and hosted on G2.com.

What do you dislike about Secured Signing?

My most recent experience with the product was as a candidate and the onboarding process was very efficient and hard to fault. Review collected by and hosted on G2.com.