What do you like best?
- initial setup/install is much cheaper than the competitors which my company has looked at
- minimizes the number of passwords users have to remember by providing a single logon to all web applications - this includes cloud-based applications too! but our company did not implement this portion
- user data is abstracted from native directory and it allows multiple applications to be securely accessed simultaneously using same credentials
- with the SSO feature, there will only be one set of credentials and system administrators like us will not be flooded with calls and enquiries to reset passwords - 5 stars!
- first level of support knows the product well enough to handle most questions. This shows the efforts placed in the CS team. If necessary, development team comes into the conversation quickly
- Easy to deploy the SAuth appliance onto a Windows server.
- Though APIs exists, we managed to integrate with many applications using just the standard GUI toolset - very easy to use
What do you dislike?
- Too much customizations allowed also means that system will get more complex, to the point you would need support from SecureAuth PS team
- Professional services are additional costs
- Lack of automation is initializing individual hard tokens
- Session assurance and risk assessment does not extend beyond the authentication process unless APIs are coded against
- There are still minor bugs and inconsistencies
Recommendations to others considering the product
Right out of the box, functionalities meets most companies needs. Customizations is also possible in order to suit your requirements - but this requires some form of training and professional services. Out of so many IDP solutions, SecureAuth is the best for my business process and security needs. And they have not failed us!
What business problems are you solving with the product? What benefits have you realized?
- A single point for SSO and MFA
- End-users are using this without much problems