--- title: Secret View Reviews meta\_title: 'Secret View Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Secret View works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 3 scale: '5' date\_modified: '2026-06-22' parent\_category: name: Marketing Services url: https://www.g2.com/categories/marketing-services --- # Secret View Reviews & Provider Details Claimed ###### Profile Status This profile is currently managed by Secret View but has limited features. Are you part of the Secret View team? [Upgrade your plan](https://my.g2.com/secret-view/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Secret View is an innovative mystery shopping company that transforms the way businesses approach customer experience, internal audits, and compliance research. With a focus on learning and growth, we empower organizations to unlock actionable insights that elevate performance and drive customer loyalty. Why Secret View? - Global community of 65,000+ mystery shoppers: Our mystery shoppers are real customers from your target audience and locality, ensuring authentic feedback that aligns with your brand’s goals. - Tailored solutions: From ready-to-use questionnaires to fully customizable surveys, our tools adapt to the unique needs of your business. - Powerful dashboard: Gain clear, actionable insights with our industry-leading dashboard, enabling you to monitor, analyze, and act on feedback from every level of your organization. - AI Assistent: Our built in AI Assistent helps you understand the research and learn from the feedback from our mystery shoppers. - Shopping credit: Our model rewards mystery shoppers with shopping credit, fostering genuine engagement and ensuring they are truly invested in the brands they evaluate. What we offer - Customer experience research: Map out and optimize every touchpoint in the customer journey with qualitative and quantitative insights that our mystery shoppers provide. - Internal audits: Streamline internal processes and ensure quality standards are met with our user-friendly audit tools. Compliance research: Monitor adherence to regulations such as alcohol, tobacco, product placement, and promotional standards with precision. Trusted by leading brands We are proud to partner with renowned names such as Dyson, AholdDelhaize, Patagonia and over 100 retail- and hospitality brands, delivering exceptional insights in customer journeys worldwide. * * * Seller [Secret View](https://www.g2.com/sellers/secret-view-7af60b29-c3b1-42ba-ab47-9812e239ace0) Discussions [Secret View Community](https://www.g2.com/products/secret-view/discuss) Services Offered Mystery shopping, UX research, Compliance research, Internal auditing, Retail analytics Overview by Paul Clappers Show More ## Pricing Pricing provided by Secret View. ### Secret View Free Trial [ View More Pricing Information ](https://www.g2.com/products/secret-view/pricing) ## Top-Rated Alternatives [ ![SmartSites](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SmartSites") SmartSites 4.9/5(259) ](https://www.g2.com/products/smartsites/reviews) [ ![CIENCE](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CIENCE") CIENCE 3.7/5(180) ](https://www.g2.com/products/cience/reviews) [ ![CrawlNow](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CrawlNow") CrawlNow 5/5(105) ](https://www.g2.com/products/crawlnow/reviews) [ View All Alternatives ](https://www.g2.com/products/secret-view/competitors/alternatives) ## Secret View hasn't been reviewed yet Used Secret View? 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[Read more](https://legal.g2.com/community-guidelines) ## Pricing Options Pricing provided by Secret View. ### Secret View Free Trial [ View More Pricing Information ](https://www.g2.com/products/secret-view/pricing) ##### Categories on G2 [Market Research Services](https://www.g2.com/categories/market-research-services) ##### Explore More [Which is the best performance management solution for a mid-sized IT firm](https://www.g2.com/discussions/which-is-the-best-performance-management-solution-for-a-mid-sized-it-firm)[Best for Voice Recognition](https://www.g2.com/discussions/what-are-the-best-voice-recognition-programs-right-now)[What Blockchain as a Service platforms are best for production applications that require reliable uptime and low latency at scale?](https://www.g2.com/discussions/what-blockchain-as-a-service-platforms-are-best-for-production-applications-that-require-reliable-uptime-and-low-latency-at-scale) [Best AI Writing Assistants](https://www.g2.com/discussions/best-ai-writing-assistants)[Top-rated bot platforms for app integration](https://www.g2.com/discussions/top-rated-bot-platforms-for-app-integration)[What is the best knowledge base siftware for IT companies?](https://www.g2.com/discussions/what-is-the-best-knowledge-base-software-for-it-companies) [Show MoreShow Less](javascript:void(0);)