--- title: Second Nature AI Reviews meta_title: 'Second Nature AI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 414 reviews by the users' company size, role or industry to find out how Second Nature AI works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 414 scale: '5' date_modified: '2026-08-15' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Second Nature AI Reviews **Vendor:** Second Nature **Category:** [Sales Training and Onboarding Software](https://www.g2.com/categories/sales-training-and-onboarding) **Average Rating:** 4.7/5.0 **Total Reviews:** 414 ## About Second Nature AI Second Nature is a cutting-edge AI role play training solution designed to enhance onboarding, development, and coaching for teams at scale. This innovative platform allows users to create realistic role play training simulations, enabling teams to practice various conversations with human-like AI avatars. By fostering a practice-based learning environment, Second Nature helps employees build confidence, refine their skills, and ultimately drive better results in their roles. Targeted primarily at organizations looking to streamline their training processes, Second Nature is particularly beneficial for companies that prioritize employee development and effective onboarding. The platform caters to a wide range of industries, making it suitable for sales teams, customer service representatives, and any personnel that require strong communication skills. With its ability to simulate real-world scenarios, Second Nature provides a unique opportunity for teams to engage in hands-on practice that traditional training methods often lack. One of the standout features of Second Nature is its ease of use. Users can create role play simulations in just minutes by typing a few prompts or uploading existing training materials. This flexibility allows organizations to quickly adapt their training programs to meet evolving needs. Additionally, Second Nature seamlessly integrates with various Learning Management Systems (LMS) via SCORM or LTI, including popular platforms like Workday, Adobe Learning Manager, and Cornerstone. This ensures that companies can incorporate Second Nature into their existing training frameworks without disruption. The platform's analytics capabilities further enhance its value proposition. Second Nature provides comprehensive insights into employee performance, usage details, and session overviews, allowing organizations to identify what is working well and where improvements can be made. By leveraging these analytics, companies can make informed decisions about their training strategies, ultimately leading to improved proficiency and reduced onboarding time by up to 30%. Powered by generative AI and machine learning, Second Nature delivers immersive role-play simulations that engage users in natural-language conversations. The AI-driven personas are designed to ask questions, pose objections, and adjust their tone, creating a dynamic learning experience. After each session, the AI evaluates participants on knowledge accuracy, conversational style, and essential soft skills such as clarity and confidence. This rigorous assessment ensures that employees are not only learning but are also prepared to apply their skills effectively in real-world situations. With its proven performance, Second Nature has become a trusted solution for leading companies like Adobe, Oracle, and T-Mobile, solidifying its position as a leader in AI role play training. ## Second Nature AI Pros & Cons **What users like:** - Users value the **sales skill enhancement** provided by Second Nature AI, boosting confidence and engagement in training. (104 reviews) - Users appreciate the **ease of use** of Second Nature AI, facilitating effective training and user-friendly experiences. (98 reviews) - Users value the **AI integration** of Second Nature AI, enhancing training and performance tracking for sales reps. (74 reviews) - Users appreciate the **flexible training options** of Second Nature AI, enhancing skill development and performance for sales reps. (60 reviews) - Users value the **interactive AI experience** with Jenny, enhancing learning and confidence during training sessions. (57 reviews) - Users rave about the **interactive coaching features** of Second Nature AI, greatly enhancing their sales training experience. (49 reviews) - Performance Improvement (41 reviews) - Helpful (28 reviews) - Customer Support (25 reviews) - Intuitive (23 reviews) **What users dislike:** - Users experience frustrating moments due to **inaccurate information** , leading to mismatched answers and misunderstandings during conversations. (21 reviews) - Users find the **learning curve steep** for newcomers, requiring time to adapt to Second Nature AI's features. (15 reviews) - Users find that **AI inaccuracies** lead to frustration due to mismatched answers and inconsistent responses during conversations. (14 reviews) - Users find the **lack of interactivity** frustrating, as it disrupts the flow and limits engagement during sessions. (12 reviews) - Users find **language issues** hinder accessibility and effectiveness, especially for non-English speakers using Second Nature AI. (11 reviews) - Users find the **time-consuming learning** curve of Second Nature AI challenging, especially for beginners unfamiliar with the application. (9 reviews) - Users struggle with **voice recognition issues** in Second Nature AI, making interactions frustrating and derailing conversations frequently. (8 reviews) - Users report that **serious bugs** hinder usability, causing slow responses and frustrating glitches within the app. (6 reviews) - Missing Features (6 reviews) - Users experience **slow performance** , facing lags and delays that hinder effective communication and usability. (6 reviews) ## Second Nature AI Reviews ### 1. Super Helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2021 **What do you like best about Second Nature AI?** The easy and modern way of learning, very healful as well **What do you dislike about Second Nature AI?** Nothing really, i found it very helpful and easy to navigate and follow. **What problems is Second Nature AI solving and how is that benefiting you?** Give you the chance to practice multi times. ### 2. Best coaching ever **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2021 **What do you like best about Second Nature AI?** I've been in sales for over 10 years, and I've never experienced such an enjoyable, easy way of practicing; I can see my real-time scores and see how other peers are doing. Plus, I feel I'm having nearly a real conversation with a prospect. **What do you dislike about Second Nature AI?** Jenny takes some time to answer my questions! she is excellent! **What problems is Second Nature AI solving and how is that benefiting you?** Learning about new products, practicing the pitch as well as transition skills ### 3. Great way to do REAL training at your own pace **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2021 **What do you like best about Second Nature AI?** I loved the ability to work with the virtual coach to perform live practice on the different sales strategies. This made it easy to get actual reps in without having to take any time from my colleagues. **What do you dislike about Second Nature AI?** That I didn't find the platform more quickly! **What problems is Second Nature AI solving and how is that benefiting you?** The Second Nature software is helping me with independent training due to the fact that my colleagues are in a much different timezone than me. I have found that Second Nature will be helping me train as well as I would with a colleague moving forward. ### 4. Loved this training!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2021 **What do you like best about Second Nature AI?** I loved that it was interactive and that I was able to put what I had just learnt into practice. I also love the objection handling tips, they are so practical and can really be used in any sales call or demo. I can't wait to try them out. **What do you dislike about Second Nature AI?** I wish there were more tips, I finished the course feeling like I wanted even more! **What problems is Second Nature AI solving and how is that benefiting you?** I always get stuck with objections on my sales calls and it leaves me feeling flustered with not knowing how to respond. So, now i have the tools to use and to not get flustered when confronted with an objection ### 5. Good for sales pitch practicing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2021 **What do you like best about Second Nature AI?** The simulation is great. I enjoyed it a lot. **What do you dislike about Second Nature AI?** There should be an option to choose another scenario. **What problems is Second Nature AI solving and how is that benefiting you?** I have more confidence to talk to the prospect. ### 6. Great tool for creating product certifications **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2020 **What do you like best about Second Nature AI?** the fact that the tool provides real time feedback is very effective as it helps the reps to tune in the pitch. It also gives a score so we can set thresholds for certification without the need to wait for manger's approvals. the reports that managers get are proven very effective as well. overall its really a great tool **What do you dislike about Second Nature AI?** Jenny (the AI buyer) took some time to get used to, at first the voice sounded robotic to some reps, but they got used to it. **What problems is Second Nature AI solving and how is that benefiting you?** we have multiple product lines and many reps, we want to make sure all the reps are proficient selling all the products, they can speak to different buyers and handle all kinds of objections. before that we could not scale the coaching. we used forms, 1on1 simulations and recorded pitches but it just did not bring the same impact. ### 7. A great tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2020 **What do you like best about Second Nature AI?** It gives product managers and marketing team an overview of how the sales people talk, but also gives them a way to influence it and expand it a bit, and reps prefer it. **What do you dislike about Second Nature AI?** The sound of Jenny is a bit robotic, but I got used to it. **What problems is Second Nature AI solving and how is that benefiting you?** Releasing new products and features is hard. It typically takes the sales team a while until they are comfortable pitching those and require a lot of effort from the product team. This tool helps expedite the process. ### 8. great review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2020 **What do you like best about Second Nature AI?** Helpful. Forces you to create your own pitch but gives guidance and feedback. Its easier when asked questions to come up with the correct way to say something. Rather than having to come up with it on the spot for a recorded pitch. **What do you dislike about Second Nature AI?** It works only in English, so no support for other language **What problems is Second Nature AI solving and how is that benefiting you?** It’s a great way to learn, all the practice makes me fluent and confident with it. ### 9. Changes the conversation between marketing and sales **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2020 **What do you like best about Second Nature AI?** It forces marketing teams to think on how sales would express the value proposition, and forces sales to know the details fluently **What do you dislike about Second Nature AI?** It’s different , it takes some times to get used to, but after onboarding is done its pretty neat **What problems is Second Nature AI solving and how is that benefiting you?** I want the sales team to sell my product, instead of going on many calls with them it gives them the know how faster than before ### 10. Valuable tool **Rating:** 5.0/5.0 stars **Reviewed by:** Oron S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2020 **What do you like best about Second Nature AI?** Efficiency. Focus on message and ability to get fast training and substantial feedback. **What do you dislike about Second Nature AI?** Offering is limited to a few training models. Would like to experience more. **What problems is Second Nature AI solving and how is that benefiting you?** Focus on getting main points in a straight forward way. ### 11. Simulates real life conversations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2020 **What do you like best about Second Nature AI?** The platform allows our team to practice real scenarios we have to deal with when meeting customers. It's much easier to evaluate the progress and the things we should improve. Loved that you can practice more than once and refine you pitch. **What do you dislike about Second Nature AI?** Would like an option to co-train with colleagues as we are often on sales meetings together. **What problems is Second Nature AI solving and how is that benefiting you?** It helps me to be ready for meetings with customers
. ### 12. Love it! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2020 **What do you like best about Second Nature AI?** Really good way to review your pitch and what you can do to address the areas your unsure of. **What do you dislike about Second Nature AI?** Its a little impersonal,not as good as practicing with a sales coach, but easier to schedule. **What problems is Second Nature AI solving and how is that benefiting you?** Keeping track of the recent updates and features being released ### 13. I like the realistic approach **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Second Nature AI?** After initial uncomfortable feelings, it feels a bit more natural to talk to someone rather than using a camera to record yourself. **What do you dislike about Second Nature AI?** Takes more time than webcam practice. But that's pretty much it. **What problems is Second Nature AI solving and how is that benefiting you?** Instant feedback allows quicker improvement ### 14. Interactive practice is better than alternatives **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Second Nature AI?** It's very helpful to practice and find out what you have missed in realtime. **What do you dislike about Second Nature AI?** It can Take some time for Jenny to respond **What problems is Second Nature AI solving and how is that benefiting you?** The interactive practice is closer to real life conversations ## Second Nature AI Discussions - [Nothing. I like everything about it](https://www.g2.com/discussions/nothing-i-like-everything-about-it) - 2 comments, 1 upvote - [What is Second Nature AI used for?](https://www.g2.com/discussions/what-is-second-nature-ai-used-for) - 1 comment - [View Second Nature AI pricing details and edition comparison](https://www.g2.com/products/second-nature-ai/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-08-15+09%3A21%3A43+-0500&secure%5Bsession_id%5D=7c3e7dff-9e0f-4f80-9201-79902d4d36ec&secure%5Btoken%5D=8e43db9ae8d56a4e9a507eb31fd180544536067f133d6045b1f61d054d863805&format=llm_user) ## Second Nature AI Integrations - [Adobe Learning Manager (formerly Adobe Captivate Prime)](https://www.g2.com/products/adobe-learning-manager/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Cornerstone](https://www.g2.com/products/cornerstone-cornerstone/reviews) - [Docebo](https://www.g2.com/products/docebo/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [SCORM Cloud](https://www.g2.com/products/scorm-cloud/reviews) - [Workday Learning](https://www.g2.com/products/workday-learning/reviews) - [Workday Platform](https://www.g2.com/products/workday-platform/reviews) ## Second Nature AI Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Specialized or Emerging Capabilities - Distinct AI Functionality - Niche Application **Conversation Intelligence** - Conversation Intelligence **Progress Tracking** - Progress Tracking **AI/Machine Learning** - AI/Machine Learning **Decision Support** - Decision Support **Self-Directed Repeatable Practice** - Self-Directed Repeatable Practice **AI Buyer Persona Simulation** - AI Buyer Persona Simulation **Roleplay Scenario Builder** - Roleplay Scenario Builder **Sales Scenario Practice Library** - Sales Scenario Practice Library **Automated AI Coaching Feedback** - Automated AI Coaching Feedback **AI Roleplay Scoring & Rubrics** - AI Roleplay Scoring & Rubrics **Reporting/Analytics** - Reporting/Analytics **Sentiment Analysis** - Sentiment Analysis **Hyper-Realistic Voice Simulation** - Hyper-Realistic Voice Simulation **Third-Party Integration** - Third-Party Integration **Sales Framework Customization** - Sales Framework Customization **Sales Readiness Certification** - Sales Readiness Certification **Conversational AI** - Conversational AI **Training & eLearning** - Content Creation - Content Libraries - Interactive Content - Question Library **Course Authoring** - Course Builder - Questions - Instructor-Led Training - Customized Learning Paths - Video simulations **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making - AI/Machine Learning - Third-Party Integrations **Platform - AI Sales Roleplay Tools** - Skill-Based Certification - Low-Latency Conversations - Cross-system Integration - Roleplay Buyer Simulation - Methodology Alignment **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Course Management** - Gamification - Assessments - Certifications - Manager Portals - Feedback **Agentic AI - Course Authoring** - Adaptive Learning - Natural Language Interaction - Assignment Management - Asynchronous Learning - Synchronous Learning - Self-paced Learning - Interactive Learning - Blended Learning - Role-Based Permissions - Multi-Language **Customization - AI Sales Roleplay Tools** - Scenario Creation - Customizable AI Personas - Multiple Roleplay Type **Additional Functionality** - Audio/Video Recording - Collaboration Tools - Video Management - Video Support - Assessment Management - Course Authoring - Course Publishing - AI Copilot - Customizable Reports - Mobile Access - Video Streaming - Generative AI - SCORM Compliance - Access Controls/Permissions - Data Import/Export - Surveys & Feedback - VR/AR Compatibility - Customizable Templates - Drag & Drop - User Management - Template Management - Gamification - Progress Reports - Learning Management - Customizable Questions - Content Management - Compliance Management - Third-Party Integrations - Activity Tracking - Certification & Licensing - Real-Time Data - Reporting & Statistics - Activity Dashboard - Storyboarding - Single Sign On - Progress Tracking - Tests/Assessments - Customizable Branding - API - Training Management - Media Import - Quizzes - Instructor-Led Courses - Multimedia Support - Commenting/Notes - Alerts/Notifications - PowerPoint Conversion **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Platform** - File support - Mobile support - Integration **Feedback Analysis - AI Sales Roleplay Tools** - Roleplay Reviews - Real-Time AI Coaching & Feedback - Speech Analysis - Performance Scoring & Analytics **Onboarding** - Documentation - Coaching - Programs **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - AI Sales Roleplay Tools** - Adaptive Learning - Natural Language Interaction - Decision Making **Additional Functionality** - Performance Metrics - Feedback Management - AI Copilot - Reporting & Statistics - Mobile Access - Collaboration Tools - Gamification - Automatic Transcription - Call Recording - Sales Reports - Real-Time Analytics - Commenting/Notes - Built-in Course Authoring - Learning Paths/Tracks - Assessment Management - Video Conferencing - Conversation Intelligence - Call Monitoring - Goal Setting/Tracking - Workflow Management - Learning Management - Content Management - Training Management - Document Management - Content Library - Recommendations - Activity Dashboard - Call Tracking - Performance Management - Onboarding - Search/Filter **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Generative AI** - AI Text-to-Speech ## Top Second Nature AI Alternatives - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) - 4.7/5.0 (2,240 reviews) - [Bigtincan Readiness (formerly Brainshark)](https://www.g2.com/products/bigtincan-readiness-formerly-brainshark/reviews) - 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