--- title: Second Nature AI Reviews meta_title: 'Second Nature AI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 412 reviews by the users' company size, role or industry to find out how Second Nature AI works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 412 scale: '5' date_modified: '2026-08-14' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Second Nature AI Reviews **Vendor:** Second Nature **Category:** [Sales Training and Onboarding Software](https://www.g2.com/categories/sales-training-and-onboarding) **Average Rating:** 4.7/5.0 **Total Reviews:** 412 ## About Second Nature AI Second Nature is a cutting-edge AI role play training solution designed to enhance onboarding, development, and coaching for teams at scale. This innovative platform allows users to create realistic role play training simulations, enabling teams to practice various conversations with human-like AI avatars. By fostering a practice-based learning environment, Second Nature helps employees build confidence, refine their skills, and ultimately drive better results in their roles. Targeted primarily at organizations looking to streamline their training processes, Second Nature is particularly beneficial for companies that prioritize employee development and effective onboarding. The platform caters to a wide range of industries, making it suitable for sales teams, customer service representatives, and any personnel that require strong communication skills. With its ability to simulate real-world scenarios, Second Nature provides a unique opportunity for teams to engage in hands-on practice that traditional training methods often lack. One of the standout features of Second Nature is its ease of use. Users can create role play simulations in just minutes by typing a few prompts or uploading existing training materials. This flexibility allows organizations to quickly adapt their training programs to meet evolving needs. Additionally, Second Nature seamlessly integrates with various Learning Management Systems (LMS) via SCORM or LTI, including popular platforms like Workday, Adobe Learning Manager, and Cornerstone. This ensures that companies can incorporate Second Nature into their existing training frameworks without disruption. The platform's analytics capabilities further enhance its value proposition. Second Nature provides comprehensive insights into employee performance, usage details, and session overviews, allowing organizations to identify what is working well and where improvements can be made. By leveraging these analytics, companies can make informed decisions about their training strategies, ultimately leading to improved proficiency and reduced onboarding time by up to 30%. Powered by generative AI and machine learning, Second Nature delivers immersive role-play simulations that engage users in natural-language conversations. The AI-driven personas are designed to ask questions, pose objections, and adjust their tone, creating a dynamic learning experience. After each session, the AI evaluates participants on knowledge accuracy, conversational style, and essential soft skills such as clarity and confidence. This rigorous assessment ensures that employees are not only learning but are also prepared to apply their skills effectively in real-world situations. With its proven performance, Second Nature has become a trusted solution for leading companies like Adobe, Oracle, and T-Mobile, solidifying its position as a leader in AI role play training. ## Second Nature AI Pros & Cons **What users like:** - Users value the **sales skill enhancement** provided by Second Nature AI, boosting confidence and engagement in training. (104 reviews) - Users appreciate the **ease of use** of Second Nature AI, facilitating effective training and user-friendly experiences. (98 reviews) - Users value the **AI integration** of Second Nature AI, enhancing training and performance tracking for sales reps. (74 reviews) - Users appreciate the **flexible training options** of Second Nature AI, enhancing skill development and performance for sales reps. (60 reviews) - Users value the **interactive AI experience** with Jenny, enhancing learning and confidence during training sessions. (57 reviews) - Users rave about the **interactive coaching features** of Second Nature AI, greatly enhancing their sales training experience. (49 reviews) - Performance Improvement (41 reviews) - Helpful (28 reviews) - Customer Support (25 reviews) - Intuitive (23 reviews) **What users dislike:** - Users experience frustrating moments due to **inaccurate information** , leading to mismatched answers and misunderstandings during conversations. (21 reviews) - Users find the **learning curve steep** for newcomers, requiring time to adapt to Second Nature AI's features. (15 reviews) - Users find that **AI inaccuracies** lead to frustration due to mismatched answers and inconsistent responses during conversations. (14 reviews) - Users find the **lack of interactivity** frustrating, as it disrupts the flow and limits engagement during sessions. (12 reviews) - Users find **language issues** hinder accessibility and effectiveness, especially for non-English speakers using Second Nature AI. (11 reviews) - Users find the **time-consuming learning** curve of Second Nature AI challenging, especially for beginners unfamiliar with the application. (9 reviews) - Users struggle with **voice recognition issues** in Second Nature AI, making interactions frustrating and derailing conversations frequently. (8 reviews) - Users report that **serious bugs** hinder usability, causing slow responses and frustrating glitches within the app. (6 reviews) - Missing Features (6 reviews) - Users experience **slow performance** , facing lags and delays that hinder effective communication and usability. (6 reviews) ## Second Nature AI Reviews ### 1. Second Nature is informative and effective **Rating:** 5.0/5.0 stars **Reviewed by:** amee W. | Senior Benefits Consultant 1, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2024 **What do you like best about Second Nature AI?** I appreciated to be able to practice with an AI as much as I needed to. It helped me make sense of the scripts. **What do you dislike about Second Nature AI?** I would have liked to have had a similation to better prepare me to answer the telephones. five9 has been a challenge to learn to navigate and get on the correct place with Broker Office. I would have liked to be able to make my mistakes on an AI. **What problems is Second Nature AI solving and how is that benefiting you?** It it beneficial so that I can learn and practice with an AI. I liked the feedback after the simulation is ended. ### 2. Its a web app that provides you with the best AI tools for learning and teaching. **Rating:** 5.0/5.0 stars **Reviewed by:** Juan O. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2024 **What do you like best about Second Nature AI?** I have used it myself and I love it, I like that its very fast response and smart. So you you can give it instructions and it will follow them without hesitation. **What do you dislike about Second Nature AI?** Nothing that I dislike, the app seems to have a very good program behind. There are things that it can improve, but always there is things to improve. **What problems is Second Nature AI solving and how is that benefiting you?** The brain muscle training is one of the best things this AI has. ### 3. Impactful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Second Nature AI?** The most helpful thing about AI is practicing a meaningful conversation and making sure all important aspects are talked about. The upside of using AI is that it is in the privacy of your own space. **What do you dislike about Second Nature AI?** The least helpful thing about AI is that it changes its perspective of the conversation even though it has the same structure and content. The downside of using AI is that it is frustrating when you present the content the same way, and it judges you differently. **What problems is Second Nature AI solving and how is that benefiting you?** AI is helping me better my conversations with healthcare providers. **Official Response from Shachar Keidar:** > Thanks for taking the time to review Second Nature and provide detailed feedback. We value the feedback you provided, and the team will take it into account with future planning and changes to the product. ### 4. 1st Impression **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2024 **What do you like best about Second Nature AI?** First impression... this simulation is very helpful. The AI customer gave real world emotions and reactions. **What do you dislike about Second Nature AI?** I haven't seen anything yet that is not useful. I will keep you posted. **What problems is Second Nature AI solving and how is that benefiting you?** How to handle rejections. How to stay engaged with the prospective customers. ### 5. SECOND NATURE.... THE BEST OF ALL TIMES TRAINING PLATFORM. **Rating:** 5.0/5.0 stars **Reviewed by:** Paige S. | Director of Sales, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2023 **What do you like best about Second Nature AI?** What i like best about Second Nature is how it helps us to equip our sales team with incredible sales skills which gives them the confidence to engage with clients. We use Second Nature in all our organizations to coach and train our sales representatives and it has really proven to be the best of all times. Secondly,, it is very easy, fast and simple to deploy Second Nature and start using it. I like its artificial intelligence nature which is fantastic and exceptional. **What do you dislike about Second Nature AI?** Second Nature makes training and coaching sales representatives easy and simple. It has no limitations so nothing to dislike about it. **What problems is Second Nature AI solving and how is that benefiting you?** The best sales coaching/training and onboarding platform in the industry today is Second Nature. It helps companies to equip their sales representatives with outstanding sales skills which help them to engage with clients. I like how it seamlessly integrates with Tovuti LMS which makes it super easy to create sales training programs. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 6. Second Nature AI Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Second Nature AI?** Second Nature AI represents a groundbreaking approach to training, leveraging the capabilities of AI for immersive simulation exercises. This tool has significantly enhanced our team's preparedness for customer conversations, particularly in the realm of sales. **What do you dislike about Second Nature AI?** My only concern is that sometimes ir doesn't understand what I'm saying and may start talking about something unrelated. The answers sometimes do not always fit the questions, but I think it'll get better as it learns more over time. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI has been greatly beneficial in enhancing our customer conversations and sales pitches. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! ### 7. Great but repetitive **Rating:** 5.0/5.0 stars **Reviewed by:** arturo q. | Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Second Nature AI?** My experience is as an experienced agent. I like the training it provides newer agents, but at some points, it does feel... a little repetitive, if there was a way to increase the difficulty or let the AI be more spontaneous, it would be an excellent tool for sharpening our verbal skills. **What do you dislike about Second Nature AI?** Just the repetitive nature of it. I enjoyed it, but I need to spice things up so it feels more like a real call. Giving the platform a way to disconnect from the call half way through training would be more fun and life-like. **What problems is Second Nature AI solving and how is that benefiting you?** It's a little bit boring at the beginning, gives her a little more freedom to express herself more, and I believe it will improve people's skills fast. Either way, a great tool to have. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 8. Second Nature AI - Great tool for improving your sales team **Rating:** 5.0/5.0 stars **Reviewed by:** Abin G. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Second Nature AI?** The company I work for mostly gets clients through referrals and word of mouth, and most of my colleagues as technologists or designers have little sales skills. We had trouble hiring good sales leaders, who fit into our ideologies. We were doing research on how can we improve our team, and we found Second Nature AI while researching that. This product provides an AI-driven platform, to improve the pitches, and make it better. We had flows and gaps in our sales pitches, this tool helped us to improve the process. **What do you dislike about Second Nature AI?** It still feels like talking to AI, maybe it will get better as technology evolves. But I like the idea of AI-driven training. **What problems is Second Nature AI solving and how is that benefiting you?** Preparing sales pitches, Improving them and training the sales team can be difficult, we are using this tool and evaluating the progress. **Official Response from Shachar Keidar:** > Thanks for taking the time to review Second Nature and provide the detailed feedback. We value the feedback you provided and the team will take it into account with future planning and changes to the product. ### 9. You learn to speak Jenny's language **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Second Nature AI?** I like the fact that it gives your that feedback breakdown. You get to listen to the areas that Jenny has found to identify the opportunity for improvement. This is the first time I have used a system that as AI as this. This is a great tool and I already understand my roll better because of it. I can practice as many times as I need to and not have to worry about if my partner is tired of doing it with me. **What do you dislike about Second Nature AI?** Sometimes the AI doesn't have the proper reponse. For example, it will say that my husband passed a few years ago. Then when I ask if they are looking for healthcare for themself or someone else it would say "its for me and my husband" **What problems is Second Nature AI solving and how is that benefiting you?** It solves the "Am I saying this right, Am I talking to fast" problem. You can hear what the appropriate pace is and it helps keep track of where you should be on that call. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 10. SECOND NATURE AI..... THE SALES TEAM TRAINING GURU!!!. **Rating:** 5.0/5.0 stars **Reviewed by:** Herbert K. | Director Of Sales, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Second Nature AI?** The best application for sales team training i have ever encountered is none other than Second Nature AI. I love how it is very easy and simple to use conversation AI capability to coach sales representatives through actual discussions since it's easy and possible to hold voice discussions. Also, Second Nature AI enhance immersive sales simulation process. I like how it is simple and easy to record calls with Second Nature AI for future reference. Last but not least, Second Nature offers high quality customer support services. THANK YOU SECOND NATURE AI!!. **What do you dislike about Second Nature AI?** Not yet identified any drawbacks. Second Nature AI has always been friendly and helpful to us and i recommend it to all sizes of companies out there. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI is not only the best platform for sales training and coaching but also it helps us increase our sales. It provides great information which helps our sales team to improve their sales skills and knowledge. Additionally, Second Nature AI is not expensive compared to other alternatives, it is cost friendly and this makes it affordable to all sizes of companies. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 11. Sales Representatives Training And Coaching Platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Marian T. | Assistant Sales Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Second Nature AI?** In all our branches, we use Second Nature AI to coach and train our sales team to empower them with sales skills and knowledge in order to be able to handle customers. It is very easy and simple to deploy and get running. I like how intuitive and friendly it is so one does not require more training to use it. Since we started using this great application, we have witnessed a tremendous increase in our sales department. Second Nature AI is highly customizable to fit our needs. It's artificial intelligence nature is amazing and brilliant. **What do you dislike about Second Nature AI?** To increase your sales, you must have Second Nature AI to train and coach your sales representatives to be able to engage and interact with customers. Nothing negative about it. **What problems is Second Nature AI solving and how is that benefiting you?** I like how Second Nature AI integrates well with other available applications such as Tovuti LMS and Zoom thus making it more effective and efficient. Great evaluation of questions, incredible user interface and instant feedback. Ability to track pace of discussion and perfect voice recognition. Availability of customer support team, very helpful and supportive. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 12. Formidable,accomplished and game-changing Sales Coaching platform. **Rating:** 4.5/5.0 stars **Reviewed by:** Teresa R. | Financial Sales Representative , Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Second Nature AI?** With Conversation AI,it's easy to train,coach and score sales reps so that they improve their performance.With user-friendly dashboard,Second Nature AI allows ease to have real-time visibility into every sales rep performance progress.It offers high quality customer support services.Second Nature AI Integration with LMS makes it easy to create training programs that helps to equip sales reps with skills and also facilitating their certification.With Second Nature AI sales reps can gain new techniques that helps them to approach sales process with confidence. **What do you dislike about Second Nature AI?** I haven't identified any flaws with Second Nature AI as it has been very useful in achieving our objectives and goals. **What problems is Second Nature AI solving and how is that benefiting you?** It's a very beneficial Sales Coaching platform that enhance continuous improvement of sales reps performance with training programs.It simple to have simulated sales discussions and conversation with sales reps.It facilitate ease to onboard new sales reps.Sales reps also gain skills and techniques thus they can have a better approach on how to engage seamlessly with customers. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 13. Artificial intelligence closer to humans **Rating:** 4.0/5.0 stars **Reviewed by:** Mehdi B. | Platform Sales Specialist- EMEA, Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Second Nature AI?** Incredible experience with second nature. Powerful and efficient tool, almost perfect voice recognition. Tracking the pace of the discussion, analyzing speech and key words as well as detecting silence and paraphrases **What do you dislike about Second Nature AI?** It's not easy to talk to a computer, it would have been nice to have an animated character which will make the exchange a little more real. Silence detection is sometimes erroneous especially when the exchange contains questions. **What problems is Second Nature AI solving and how is that benefiting you?** Customer meetings and presentation issues. Second nature simulation is here to help conduct présenstation, discussion and meeting. We can repeat as much as necessary to be performant, which we can do in real life with customers, so it gives me much more insurance and maturity in my pitch. **Official Response from Shachar Keidar:** > Thanks for taking the time to review Second Nature and provide detailed feedback. We value the feedback you provided, and the team will take it into account with future planning and changes to the product. ### 14. A very nice and fantastic application for sales coaching. **Rating:** 5.0/5.0 stars **Reviewed by:** Bella E. | Sales Manager, Hospitality, Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about Second Nature AI?** So far, Second Nature is the G.O.A.T of the year. It is the best sales coaching approach) application i have ever encountered. It facilitates easy training and coaching of sales representatives with conversation Artificial Intelligence (AI) and training programs to enable them with new skills in order to improve their performance. Second Nature AI integrates well with Learning Management Systems such as Tovuti LMS which makes it more effective. **What do you dislike about Second Nature AI?** Second Nature AI is a must have application for training sales representatives. I have not yet experienced any challenges until today. **What problems is Second Nature AI solving and how is that benefiting you?** The best and easiest application for sales representatives training i have ever used is Second Nature. It's AI makes it extremely easy to build training courses since it seamlessly integrates with learning management software such as Tovuti LMS. It makes it extremely easy for our sales representatives to easily and confidently engage with customers **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 15. Well designed programs **Rating:** 4.0/5.0 stars **Reviewed by:** Aadeeb S. | Brand Manager, Food Production, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2023 **What do you like best about Second Nature AI?** Second Nature AI offers a user-friendly interface and helps us get real-time visibility into each member's performance without any hassle. The best feature is the conversational AI Jenny that prepares our representatives & managers to practice and learn in a judgment-free zone. **What do you dislike about Second Nature AI?** Second Nature AI offers a steep learning curve and may not work well for novice users. I believe the training sessions and customer support need a bit of improvement. **What problems is Second Nature AI solving and how is that benefiting you?** With a virtual AI Bot- Jenny, our team members can practice their sales pitches, product presentations, and slide shares and get real-time feedback on their delivery. Second Nature helps our sales teams improve as they are delivered as part of a well-structured improvement and enablement program. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 16. Use Second Nature AI to accelerate and improve your team performance through advanced training. **Rating:** 5.0/5.0 stars **Reviewed by:** Lulu M. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Second Nature AI?** Second Nature AI makes use of the modern age technology in Artificial Intelligence to monitor and evaluate your current performance so as to pinpoint areas that need improvements and give the feedback in real-time plus guidance on how to improve on the identified areas. It has a simplified interface with built-in templates and learning management systems making it easy to get started with creating training materials like videos, tasks and other materials to help improve your team members. It also deliver advanced analytics tool with powerful reporting capabilities to give detailed insights about your training operations like skills acquired and more. It is easy to deliver and roll out new training programs aimed at helping individuals members garner crucial skills to improve overall performance. **What do you dislike about Second Nature AI?** Using Second Nature AI has been so easy from my end. The product has an user-friendly user interface with easy access and to use features. The available demo offered allows you to have a better understanding of how each and every features works. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI functionalities in coaching and training administration has been helping us improve our work performance by giving us a platform where we can easily and efficiently delivery training materials to our sales team to ensure they are equipped with the necessary skills required for them to accelerate sales and promote better performance of our products in the market. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 17. Works as expected but still not smooth. **Rating:** 2.5/5.0 stars **Reviewed by:** Jeffery R. | Security Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 11, 2023 **What do you like best about Second Nature AI?** I liked that they show what looks like a real person. It makes it feel less like talking to an AI. I also like that the AI shows reactions as well. The user interface is also easy to use and understand. **What do you dislike about Second Nature AI?** I dislike that you can tell that you're talking to an AI. The responses are not smooth or quick, often times when I would say something, by the time I finished and started a new topic. The AI was just catching up. I often had to repeat myself to ensure the AI recognized what I was saying. **What problems is Second Nature AI solving and how is that benefiting you?** This allows me as a sales person to get more comfortable communicating with customers. The AI is not perfect but it still gives me the ability to talk to a face over camera. **Official Response from Shachar Keidar:** > Thank you for taking the time to fill in this review, we appreciate your feedback. Thank you for bringing this issue to our attention, the team will take it into account with future planning to the product. ### 18. **SECOND NATURE AI REVIEW!INCREDIBLE,OUTSTANDING AND EXCEPTIONAL TOOL FOR COACHING OUR SALES TEAM**. **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy M. | Sales Executive, Leisure, Travel & Tourism, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2023 **What do you like best about Second Nature AI?** Second Nature AI is unmatchable, incomparable, outstanding, robust and user-friendly platform for coaching our sales team. Their customer support team responds quick when you contact them. I love how Second Nature AI allows us to train many people at the same time and give score per each individual performance. Second Nature AI support team is the best i have ever interacted with,very responsive, supportive and friendly. Again, i like the fact that it allows us to practice all our sales pitches and product presentations. Cost effective, advanced and very helpful. **What do you dislike about Second Nature AI?** Second Nature AI is second to none. It's the best and number one ranked tool for coaching sales team. For me, I got completely nothing to dislike about it as it meets our goals. **What problems is Second Nature AI solving and how is that benefiting you?** I like Second Nature AI, it makes our work more easier and effective. It's an excellent and exceptional application for sales team training. Very flexible, trustworthy and reliable. Excellent and supportive customer support team. I like the features it supports which are so smooth and very effective. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! ### 19. My remarkable experience with Second Nature AI. Best sales team coaching application **Rating:** 4.5/5.0 stars **Reviewed by:** Gabriel N. | Sales Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2023 **What do you like best about Second Nature AI?** We have been using Second Nature AI for the past 4 years and it has been of great help to our company. It is a great and exceptional tool which has a very simple and easy UI and UX. It is super easy to interact with and it helps us to train our sales reps to improve their sales skills. Additionally, Second Nature AI is cost friendly thus making it affordable. **What do you dislike about Second Nature AI?** One of the challenges is training someone who has never used this program before. It's a little bit cumbersome and it may take some time to understand it. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI is the best and most secure sales coaching, sales training and onboarding application. It is the best i have ever used and it has a great and responsive support team. I like how it allows us to coach and train many people at the same time thus saving much time. It has a very intuitive and user-friendly interface which makes it super easy to learn, understand and it makes it easy to monitor team's performance. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! ### 20. Second Nature allows you to optimize the fluidity in the negotiation with clients. **Rating:** 4.5/5.0 stars **Reviewed by:** Ylia A. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2023 **What do you like best about Second Nature AI?** I loved the video call simulation; this simulation allows our sales agents to gain confidence and develop a correct dialogue with future clients; this simulation is entirely fluid and uses an AI called "Jenny" that will make the sales agents gain confidence and be fluent in the dialogue. I liked the slideshow simulation; this function is essential for our agents to present a business plan or service structure; this function helps our agents to practice dialogue correctly. In addition, I loved the certification system; this system allows sales management certificates to be issued only to the agents with the highest performance and who correctly pass the test; with this function, you will be able to see in real-time the qualification of each employee, you will be able to see the conversation practices and the answers that each employee gave, I love being able to see this information from this dashboard, it helps me understand the performance of sales agents. **What do you dislike about Second Nature AI?** Honestly, Second Nature behaved according to our needs and provided a handy system for coaching new sales agents through learning roles. Learning and access to AI Jenny was never interrupted; in addition, Second Nature has a service that can be taken everywhere, does not consume much internet capacity, does not consume much space on the devices and does not consume much performance of the device, which makes it a good platform for learning. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature has proven to be a handy platform for our entire real estate business. For us, the sales and purchases of new properties is a critical issue, so this platform has ensured that our negotiation system is benefited; this platform has been used in our project area so that our employees can learn to function during the presentation of new projects, the simulation of slides in Second Nature has made it possible for our employees, to have a better presentation of information. In general, Second Nature has made our company more fluent in presenting information; it has been a handy software to train most of our real estate agents with new techniques to retain clients in negotiating properties. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! ### 21. Very useful platform to improve the interaction process between vendors and customers. **Rating:** 5.0/5.0 stars **Reviewed by:** Eolimary P. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2023 **What do you like best about Second Nature AI?** 1. The AI works perfectly to qualify the test for each vendor agent; it can detect failures during the tests, it can collect all the information and give a total score at the end of each test; this is positive since it does not have to grade this manually, the AI does everything. 2. It has no limits on the number of salespeople you can train simultaneously; that's good because you can prepare a large sales group simultaneously, so they all study and participate in the same test simultaneously. 3. Offered certificates after completing an assigned test. This is very good since all these certificates can be used for the resume of our employees. 4. I love the gamification function since it allows me to visualize the positioning of our sellers depending on their scores in the tests carried out in total. This gamification helps me understand which seller has the most capacity and knowledge. 5. The emulation system for every test run at Second Nature worked flawlessly, which was vital, so our employees didn't have interruptions during every test. 6. Excellent LMS function allows you to create a list of courses for your sellers; you can create a new course, modify the simulation method for that course, and modify many more details. **What do you dislike about Second Nature AI?** I didn't find any relevant problems within Second Nature; when using it, I found it to be a fairly easy platform to control, and I was able to adapt to LMS Management quickly features and AI test management features in sales, which meant that we were able to get positive results every time with Second Nature. So far, I have no complaints about this software; it has worked great. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature achieved that most of our salespeople have continuous learning to deal more efficiently with clients during the negotiation process. I have loved the general experience that I obtained with this platform; it has been a database where I have been able to consult in real-time the learning of my salespeople in my finance company; I can know what qualification they have obtained in a test carried out by the AI from Second Nature. I can know the position of each employee in the gamification table; I can understand the exact data of the responses of each employee in each test carried out. I love how I was able to manage the learning of our salespeople fully; this has allowed us to close more sales in the short and medium term. Although we no longer use Second Nature, our sales agents have gained extensive knowledge thanks to this platform. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! ### 22. Second Nature AI is unmatchable, unbeatable, very unique and robust sales team coaching platform. **Rating:** 4.5/5.0 stars **Reviewed by:** Jerald K. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2023 **What do you like best about Second Nature AI?** I love Second Nature AI. It's one of the best application for sales team coaching. Since I started using it i have had a very nice experience and up to date it has never frustrated me. It allows us to practice all our sales pitches and product presentations. It is very unique, robust and very interactive and informative. The features it supports are very smooth, advanced and effective. **What do you dislike about Second Nature AI?** So far so good. Since the first day i started using Second Nature AI, i can't remember anything that disappointed me. It's a brilliant tool for sales team coaching. **What problems is Second Nature AI solving and how is that benefiting you?** For the past 3 years i have been using second nature ai, it has helped us improve and achieve more potential market leads. Another advantage is how it allows us train many people at the same time thus saving much time. Compared to other alternatives, Second Nature AI is cost effective. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! ### 23. Greater satisfaction to obtain short-term sales. **Rating:** 4.5/5.0 stars **Reviewed by:** Ana G. | Sales Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2023 **What do you like best about Second Nature AI?** - You can measure the learning process in real-time, allowing you to see each sales agent's qualification and performance in each test. - You can train several agents simultaneously, configuring and managing various tests for each. - It offers very realistic tests, such as calls or chats, so agents can interact virtually with a client. - The AI can automatically detect each agent's performance and returns a rating result. - An easy-to-use platform, you can train your agents without having so much knowledge of how the platform works. **What do you dislike about Second Nature AI?** Second Nature's high cost was the main reason to stop using it. This software performed excellently to train our agents and have more sales in the short and long term, but we could not continue paying the high costs of this artificial intelligence. **What problems is Second Nature AI solving and how is that benefiting you?** - This platform helped us to train our agents automatically, with various tests to optimize attention to potential customers. - Allowed us to train agents faster since AI makes us gain knowledge more quickly. - It allowed us to detect failures or inconsistencies in time so as not to let agents with poor qualifications directly attend to potential customers. - Helped us to obtain more sales in the short term, and greater satisfaction during the negotiation process with clients. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! ### 24. Jennie; the relentless AI machine **Rating:** 2.5/5.0 stars **Reviewed by:** Patrick S. | Civilian Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2023 **What do you like best about Second Nature AI?** Second nature is great for practicing my pitch and common onjections in rral time in front of someone. Although Jennie is not a real person, and simply an AI bot with loaded questions and responses. **What do you dislike about Second Nature AI?** I dislike how clunky the AI bot it. Sometimes it definitely doesn't feel nataural or real. Also, you can say the certain keywords she wants to hear and still get a 100% **What problems is Second Nature AI solving and how is that benefiting you?** The help our sales team practice pitches in a no stress environment. You can take it as many times as you want, and continue to improve results. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 25. Cutting-edge tool to improve sales operations and therefore revenue **Rating:** 4.0/5.0 stars **Reviewed by:** Fredrick K. | Sales and marketing associate , Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2023 **What do you like best about Second Nature AI?** This tool has enabled us to accurately predict sales patterns from its AI capabilities which we use to make critical sales decisions. I like the Jenny AI which helps reps to practice conversations and it gives analysis of your conversations instantly. This helps reps to increase their confidence when dealing with customers. I like how it enables us to track the performance of all reps without having to review recordings. **What do you dislike about Second Nature AI?** This tool does not have a dedicated mobile app which would be useful so as to access this platform on the go. It would also be nice if this software would support multiple languages so that it can be deployed in any location. Aside from that we are impressed with the impact second nature AI has had in our sales department. **What problems is Second Nature AI solving and how is that benefiting you?** We deployed second nature AI in our company to utilize its artificial intelligence and machine learning capabilities to improve our sales processes. It plays a critical role in helping us to automate sales processes so as to identify areas where sales can do better. It has boosted our productivity levels substantially through lead scoring and targeted email campaigns. Second nature AI has enabled us to be scalable in our sales operations which has increased revenue. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! ### 26. Best way to practice sales pitch **Rating:** 4.5/5.0 stars **Reviewed by:** shirley C. | Sales supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2023 **What do you like best about Second Nature AI?** I loke that it has a very simple UI, its easy to use. I also like that Jenny the AI has very interactive responses, asks very challenging questions and informative feedback that is key to making me a better sales rep. I also like the convenience, i can hop online and practice sales pitch without needing to go to any physical class or to find a role play partner. **What do you dislike about Second Nature AI?** No dislikes from me, but i hope they keep updating and adding more responses for jenny, thisnis because in a real call with a real person the responses are a lot more detailed and varying. **What problems is Second Nature AI solving and how is that benefiting you?** Provides a fast, efficient and convenient way to train our sales team especially the new ones about our sales process and products. Allows us to easily and conveniently monitor our sales team progress and perfomance per individual. Improve our sales team effectiveness and success on sales calls by having a readily available sales call training and role call partner in Jenny the AI. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! ### 27. Bringing AI into the sales domain to improve sales pitches **Rating:** 4.5/5.0 stars **Reviewed by:** Gayathri E. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Second Nature AI?** This product's concept is unique; It helps train sales professionals to improve their sales pitch and bring in unique ideas to sell the product. The AI-based interaction to evaluate the sales ideas helps the organisation's sales team in a big way. **What do you dislike about Second Nature AI?** Like every other AI insecurities , AI cannot help or train any individual for various situations , Even thought it helps the sales person to stream line and work in most effective way , the same can be shared by that trained individual rather than get into the product again for the help. **What problems is Second Nature AI solving and how is that benefiting you?** Anyone coming into the organization with sales expertise are greatly benifites with its AI capabilties where the person can improve their sales pitch and evaluate the same , This avoid the org to work on the tranining the employees work in sales department. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! ### 28. Second Nature recognizes the majority of what you say and responds properly. **Rating:** 4.0/5.0 stars **Reviewed by:** Keaton H. | Senior Benefits Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2023 **What do you like best about Second Nature AI?** Second Nature works really well at recognizing what you're saying and even if you go off of the automated responses, it will still be on track for the most part. **What do you dislike about Second Nature AI?** Sometimes the AI will skip around in the call flow if you have questions that are similar to each other and it will give answers to different questions so you have to get it back on track sometimes. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature solves the problem of having someone always available for role plays. Now you can just role play by yourself and get practice. It definitely helps getting you used to new practices and procedures. **Official Response from Shachar Keidar:** > Thank you for taking the time to write this review! Your feedback is appreciated and has been forwarded to the relevant team :) ### 29. Secure and advanced platform for training sales team **Rating:** 4.5/5.0 stars **Reviewed by:** Harrison B. | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2023 **What do you like best about Second Nature AI?** We have successfully integrated Second Nature AI with applications to enhance efficient training of teams across the organization. It helps my team to monitor traffic of clients who subscribes to our offers in our sales and marketing website. We have been able to unlock hidden marketing potentials and connect our business with potential clients across the globe. The timely data analytics have enhanced transparent decision-making and planning from each department. **What do you dislike about Second Nature AI?** Integration of this platform with some applications have resulted in slowing workflows but the customer support staff has come up with potential solution. **What problems is Second Nature AI solving and how is that benefiting you?** This product has provided tools that can build strong network infrastructure for connecting our organization with reliable customers. This system has fully supported the set programs with data analytics that helps us to plan. Second Nature AI has created efficient channel for training sales agents and equipping them with supporting resources to achieve our goals. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! ### 30. Executive and Reputable SaaS Solution for Enterprises **Rating:** 4.5/5.0 stars **Reviewed by:** Glynne J. | Sales Director, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Second Nature AI?** Second Nature AI is a confidential and authentic platform that embraces the sales department for conversational AI, increasing the analytical response and improving the efficiency of sales calls. More so, Second Nature AI magnifies the onboarding process, which multiplies the business revenue for expansion and growth. **What do you dislike about Second Nature AI?** Second Nature AI has a good performance capacity that ensures the sales department attains the conversational intelligence required. More so, Second Nature AI has the proper training prospect for new subscribers. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI provides extensive sales coaching, allowing all sales operators to function dynamically. More so, Second Nature AI applies the intelligence concept, and this validates every sales option or discussion with quality integration. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 31. An Advanced Solution Solution For the Sales Team - Very Effective and Affordable **Rating:** 5.0/5.0 stars **Reviewed by:** Aikari M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Second Nature AI?** What I like most are the amazing AI capable. The software makes it easy for the sales representatives to train securely while getting real-time feedback from the simulator. The software makes it fast and easy to onboard new sales reps. Besides making trainings easy, the software also come in handy when rolling out new products as the sales team can quickly gather the right knowledge and information. **What do you dislike about Second Nature AI?** It has been a smooth experience using Second Nature AI. No bad experiences. **What problems is Second Nature AI solving and how is that benefiting you?** We are using this platform for training our sales team on how to make and improve sales. The software is very effective thanks to it's many features including AI capabilities. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 32. Great technology to review your skils **Rating:** 5.0/5.0 stars **Reviewed by:** Marko O. | Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about Second Nature AI?** AI detection of presentation speed, knowledge obout topic, clarity of spoken words. Reporting / review of the whole presentation. Video to review yourself in details **What do you dislike about Second Nature AI?** I didn't find any problems regarding the usage of Second Nature AI engine. Our company is using to acomplish something that we should do on daily basis. Maybe company is pushing to to virtual speech instead of having live presentations reviews.. **What problems is Second Nature AI solving and how is that benefiting you?** Solving presentation onboarding about new technology in Check Point software technologies. Helping new sales people understand what is important during the sales pitch. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! ### 33. Second Nature AI Review **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph T. | Federal Renewals Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2023 **What do you like best about Second Nature AI?** Second Nature AI delivered a truly realistic pitch partner when testing my knowledge of the modern cloud space + my companies relevant cloud security solutions. I felt it was a challenge to meet the AI's speaking requirments around the topic i was tasked with, and this gave me the chance to sharpen my pitch/ understanding around subject matter. **What do you dislike about Second Nature AI?** It would not recognize my talking points unless I spoke very loudly and clearly. This tone/ speech was somewhat unrealistic for a conversation I would hold with a potential net-new customer. However, this requirement was not too intrusive to my pitch, and I could deliver selected content effectively. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI is attempting to simulate the most realistic experience possible in pitching training. This is hard to act effectively when speaking to another human being, let alone a computer-generated personality. I honestly think the solution did a great job! **Official Response from Shachar Keidar:** > Thank you for taking the time to write this great review! Your feedback has been forwarded to the relevant team. ### 34. Perfect artificial intelligence to train many agents at the same time. **Rating:** 4.5/5.0 stars **Reviewed by:** Jose A. | Human Resources Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2023 **What do you like best about Second Nature AI?** Second Nature allows us to have extensive training and improvement of work skills. I liked that this software can offer me capacity tests in an automated way with artificial intelligence, and at the same time, it allows me to create capacity tests manually; I can make my tests to measure the capacity of my agents; in addition, it will enable you to add specific questions and configure correct answers for each ability tests. I also loved the real-time data visualization; this function allowed us to see in real-time the behavior of each employee during the progress of each test; we were able to knowing how they performed and their responses to each test question, plus gave us an overall rating for each employee after completing each test. This platform offered the best features for measuring work capacity. **What do you dislike about Second Nature AI?** The only complication that we present with Second Nature is the process of adapting this platform in our Sales sector. The implementation process and first-time-to-use method were a bit complicated; our sales agents did not understand how the platform worked and how they should complete t he tests and call simulations toSecond improve their overall rating. However it took us approx three weeks to adapt correctly to all the functions of Second Nature. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature has perfected the way we train our real estate agents to give our clients great service every day. Previously, we spent many hours training our work staff, in addition, this required us to have someone in charge of constantly training our agents, however, after the arrival of Second Nature at our company, everything changed radically. We have managed to train our agents thanks to this AI, we have been able to improve their skills, improve the service time for new customers and we have also obtained greater customer satisfaction, since every 10 customers we receive, the 10 customers are served correctly without waiting time. Although we no longer use this platform, we are happy with the results, since it has allowed us to train the vast majority of our agents. **Official Response from Shachar Keidar:** > Thank you for taking the time to fill in this review, we appreciate your feedback. Thank you for bringing this issue to our attention, the team will take it into account with future planning to the product. ### 35. Great way to improve the skills of sales agents. **Rating:** 4.5/5.0 stars **Reviewed by:** Andres B. | Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 11, 2023 **What do you like best about Second Nature AI?** Second Nature is the best way to optimize the learning and skills of our agents. I have loved measuring the performance of agents in real-time in the attention of new clients. I love being able to add new challenges and new questionnaires and tests to measure work capacity; in addition, I love that this AI is capable of giving me automatic qualifications depending on the answers or the skills of each agent. Sales areThe Second the area with the highest workflow in our company, and I love that this platform has improved the attention of more than 20 sales agents in our company. The platform, in general, is easy to use; you can register new agents in a matter of minutes; in addition, the AI generates the tasks and tests. **What do you dislike about Second Nature AI?** The Second Nature platform has not given any problems during the use process, we have used it for more than one year, and Second Nature never gave us any type of failure during the process of testing and performance qualification of our agents; in addition, all the data collected on the behavior of our agents remained stored in the Second Nature Cloud. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature has been our most important solution to improving customer service and how our sales agents attend to each transaction and negotiation. With Second Nature we have been able to enjoy an excellent AI capable of optimizing the work capacity of our agents; in addition, this platform has also been used to improve the attention of our technical support team and to improve the satisfaction they feel customers when communicating with us. I loved the great benefits that this platform gave me; it has helped more than 20 agents in our company to improve their sales skills, and this platform uses complex challenges and quizzes to capture the total capacity of a sales agent, and it is impressive. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it! Keep having fun practicing your sales pitch! ### 36. I liked it a lot, excellent work tool. **Rating:** 4.0/5.0 stars **Reviewed by:** Flavio T. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2023 **What do you like best about Second Nature AI?** The support materials were great. Understanding artificial intelligence. The response time of Artificial Intelligence facilitated the study. I don't know of any other tool that is as good as this one. **What do you dislike about Second Nature AI?** It could have more Videos or even more slides. The solution could include more languages, for example, Portuguese and Spanish. You can choose other scenarios to carry out the test. **What problems is Second Nature AI solving and how is that benefiting you?** It is certifying all employees of the company. One of the benefits in addition to certifying employees, I can also take an English language test. Yes. Yes. There was no need for my team to move. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! ### 37. The most effective approach of using AI to enhance our talents **Rating:** 5.0/5.0 stars **Reviewed by:** Asef M. | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2023 **What do you like best about Second Nature AI?** I enjoyed the way they depicted what appears to be a genuinely nice person. That renders it appear less like you're conversing with an AI. I also appreciate how AI exhibits emotions. The consumer interface is exceedingly simple to navigate through and comprehend. **What do you dislike about Second Nature AI?** Our sales personnel has been radically transformed by Second Nature AI. It has had a significant influence on our organization, and I cannot think of something unfavorable about it. **What problems is Second Nature AI solving and how is that benefiting you?** It could be rigorous, but it provides new representatives the courage to propose the product, which they must do since after the education is through, they will face a real consumer. Representatives learnt quicker, and in-person training were modified to include more conversation and role-playing. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! ### 38. Second Nature AI is stable, efficient and phenomenal tool to coach sales team. **Rating:** 5.0/5.0 stars **Reviewed by:** Eugenio S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2023 **What do you like best about Second Nature AI?** Sales team has heard a great experience when using Second Nature AI as their training tool. The team likes the interactive AI robot jenny which is well developed and enables sale agents to get real life training and get feedback on their strongest and weakest areas. The platform aslo enables us to train many sales agents at the same time without much trouble. **What do you dislike about Second Nature AI?** The team has not encountered much trouble when using this tool. The training took a bit of time but now the team is very comfortable when using this application. **What problems is Second Nature AI solving and how is that benefiting you?** Sales team has been able to add more skills and confidence when using this application. It very cost effective and they have a very reliable customer support team. I like aslo how it enables the team to identify their weakest areas for improvement. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! ### 39. Perfect system to optimize the learning sales agent. **Rating:** 4.5/5.0 stars **Reviewed by:** Chauncey P. | CEO, Real Estate, Enterprise (> 1000 emp.) **Reviewed Date:** January 03, 2023 **What do you like best about Second Nature AI?** I liked being able to monitor and visualize in real time the progress in the training of agents and sales representatives; this platform allows me to imagine the improvement in customer service of each representative, I can visualize how many questionnaires or tests have failed within the system. I can know the percentage of satisfaction and success that they have had communicating with the artificial intelligence system of customer service. Also, I liked the fact that I can get automatic performance ratings for each agent; this platform rates the agent based on the tests done with the built-in AI, which allows me to know which representative is more capable. **What do you dislike about Second Nature AI?** I never had any problem with this software; we stopped using it in our company because we are looking for some lower-priced sales training software for our company. However, Second Nature performed great; itsS features training never gave us any error. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature was our central platform for continuous training for each of our sales agents. In our real estate company, we are constantly hiring new employees who are capable of optimizing the sales of our properties, for which this platform was handy to train our agents, see if they were trained to serve customers; this Software AI performed great and provided us with a very good overall experience to train our agents constantly. We are grateful for the results obtained. **Official Response from Shachar Keidar:** > We really appreciate you taking the time out to share your experience with us! Your product feedback is valuable and has been shared with the relevant team :) ### 40. Effective SaaS tool that you need in your day to day. **Rating:** 5.0/5.0 stars **Reviewed by:** Susan L. | Financial Analyst , Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2023 **What do you like best about Second Nature AI?** The preparation process of training the material of service be it videos. The artificial intelligence nature of this tool is commendable. Reporting on all training undertaken and upload up coming session online with what skills to offer. **What do you dislike about Second Nature AI?** I find it very friendly from the nature of features to the pricing and installation. I find it up to date also so I would rather say I find less to dislike anything. **What problems is Second Nature AI solving and how is that benefiting you?** With practicing the sales coaching it has paved way for great team work functionality during the training process. We get to engage with people from different places with different ideologies which we share and learn new skills. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 41. AI powered Sandbox for sales **Rating:** 4.5/5.0 stars **Reviewed by:** Samuel J. | Senior Software Engineer, Banking, Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Second Nature AI?** Second Nature AI has enabled our sales team with a sandbox where they can train and improvise themselves before trying out in the real world. Without being limited to a single NPC it offers various AI characters to train with **What do you dislike about Second Nature AI?** Although it is intelligent enough to recognize most conversations, there have been a few occasions where due to a unique regional accent, the AI wasn't able to pick up accurately **What problems is Second Nature AI solving and how is that benefiting you?** Whenever we had a new strategy or pitch being worked on, Second Nature AI helped us by providing a training ground where we could test it out and get an unbiased feedback **Official Response from Shachar Keidar:** > Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us :) ### 42. An Amazing Training Platform For The Sales Team **Rating:** 4.5/5.0 stars **Reviewed by:** Chiroba G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Second Nature AI?** With this platform in place, it's easy to train and equip the sales team with the right information about our products. The software makes it easy to improve skills and acquire new skills. In addition, the software makes it easy to discover exceptional talent thanks to monitoring and AI features. Deployment is easy too and the software is cost effective. **What do you dislike about Second Nature AI?** After using it for sometime, I can barely list major fails because there hasn't been any. **What problems is Second Nature AI solving and how is that benefiting you?** With Second Nature AI, it's all about equipping our sales team with new knowledge while helping much when onboarding and launching new products. It's an amazing tool. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 43. Perspicacious,starling and standalone Sales Coaching tool. **Rating:** 4.5/5.0 stars **Reviewed by:** James W. | Food Production Supervisor, Food & Beverages, Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Second Nature AI?** Second Nature AI streamline onboarding of new sales reps.Again,Second Nature AI use conversational AI to train sales reps with real-time conversation thus improving their performance.It easy to monitor and track sales reps performance progress and also identify areas that they needs improvement.Second Nature also integrates with Talent LMS thus making it simple to create and launch sales training programs. **What do you dislike about Second Nature AI?** Second Nature is a reliable that makes sales coaching process to be more efficient thus I lack any limitations. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI deliver sales sucess as it improves sales pitch. Second Nature AI also ace all sales calls. Second Nature AI also maximize sales reps performance. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 44. Phenomenal, Eminent, Famous and greatest of all time platform for sales team coaching. **Rating:** 4.5/5.0 stars **Reviewed by:** Kelsey M. | Sales Director, Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2023 **What do you like best about Second Nature AI?** Since we started using Second Nature AI we have had a great experience with it and it has always worked as expected without glitches. It's API is very friendly and it can seamlessly integrate with other applications such as Salesforce. It's very smooth, practical and straightforward so anyone can easily get started with it even without any training. It has helped us achieve more potential market leads. **What do you dislike about Second Nature AI?** Sometimes i find it a little bit overwhelming coaching someone who has never used the platform before. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature is very beneficial, profitable and reliable. It has helped our sales team to confidently engage with customers hence making it more easier to engage with them. All the features it provides are very easy and intuitive. It's very nice, very helpful and reliable. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! ### 45. Second Nature AI - Improve your sales team using AI powered Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Saneesh M. | Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Second Nature AI?** Second Nature AI is an interesting AI-powered tool used for the training sales team. This tool can be a good kickstart for improving your sales content strategy and pitch. **What do you dislike about Second Nature AI?** AI can sound boring sometimes, but compared to the cost of one to one training, it will be a cheaper training option. It is understandable that Tech will take time to improve. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI helps to train sales team and improve their strategies **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 46. Teaching quality and practicality **Rating:** 5.0/5.0 stars **Reviewed by:** Klaus F. | Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2023 **What do you like best about Second Nature AI?** the assertive dialogue of Artificial Intelligence impresses with its assertiveness. is it possible to correct pronunciation mistakes. I don't know of another competitor with this solution **What do you dislike about Second Nature AI?** Time required to speak is too high. It's working, but I believe that it should reduce the speed of speaking. speed between 100 and 120. only in terms of speech. **What problems is Second Nature AI solving and how is that benefiting you?** Facilitates team training, not requiring the entire team to stop simultaneously as in conventional training. This is much more productive, and we were able to continue with the company's SLA **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! ### 47. Robust sales acceleration and coaching application. **Rating:** 5.0/5.0 stars **Reviewed by:** Herman N. | Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2023 **What do you like best about Second Nature AI?** I'm very much pleased with the ability to monitor the progress of sales trainees. It allows us to turn our sales team into top performing team with the ability to drive great sales within a very short period of time. It has helped us improve our sales processes thus increasing productivity and saving time. It is very user-friendly, intuitive and straightforward. The AI responds faster so you don't have to wait for long. **What do you dislike about Second Nature AI?** The only challenge is that their support team takes long to respond to quiries. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI has helped us to improve our sales in a very big way. I like how it is easy to evaluate, mentor and train our sales team which increases productivity and performance. It supports conversation AI feature which facilitates discussion with the sales team. **Official Response from Shachar Keidar:** > Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. Your feedback has been shared with the relevant team:) ### 48. Second nature AI is straightforward,practical and smooth. **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan B. | Sales Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2023 **What do you like best about Second Nature AI?** Honestly,I like how modern this application looks. Second nature AI is very interactive especially when our sales team is practicing. I like the jenny AI for which helps our team to have a very detailed practice so that they can have great confidence when dealing with customers. It's aslo helps us to get timely updates through call and messages. **What do you dislike about Second Nature AI?** Second nature AI works very well for us. But it requires a bit of training curve for new users to adapt how the application works. **What problems is Second Nature AI solving and how is that benefiting you?** Second nature AI has very modern user interface that helps users to adapt very fast how to use the application. It's very interactive helping our sales time to gain more confidence when dealing with customers. Technical support is readily available and they very friendly. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! ### 49. An opportune,sublime and professional Sales Coaching tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa T. | Sales Operations Manager , Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2023 **What do you like best about Second Nature AI?** With the help of Conversation AI,it's possible to hold voice discussions and train sales reps so as to improve their performance and also score them.Second Nature AI helps to expand sales reach more quickly and efficiently.It enhance immersive sales simulation process.Sales reps can ace every sales calls with Second Nature. **What do you dislike about Second Nature AI?** I lack anything that is challenging with this best sales training and coaching tool. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI streamline the process of onboarding new sales reps. Second Nature AI allows sales reps to have better engagement with their customers. Second Nature AI reduces sales rep ramp time. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 50. Improving The Sales Team Skills The Easy Way With Second Nature AI **Rating:** 4.5/5.0 stars **Reviewed by:** Gateme M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Second Nature AI?** First, I like Second Nature AI as it's seamless to deploy and use The software comes with features that makes coaching the sales team easy. Whether we are launching a new product or recruiting a new team, Second Nature AI is our go tool to instill knowledge on our sales reps. The AI features makes it even better. **What do you dislike about Second Nature AI?** I haven't experienced serious malfunctioning while using Second Nature AI. **What problems is Second Nature AI solving and how is that benefiting you?** With Second Nature, AI, it's all about effective training and coaching of our sales Team. It makes onboarding easy too thanks to it's many features. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ## Second Nature AI Discussions - [Nothing. I like everything about it](https://www.g2.com/discussions/nothing-i-like-everything-about-it) - 2 comments, 1 upvote - [What is Second Nature AI used for?](https://www.g2.com/discussions/what-is-second-nature-ai-used-for) - 1 comment - [View Second Nature AI pricing details and edition comparison](https://www.g2.com/products/second-nature-ai/reviews?filters%5Bsentiment_snippet%5D=1357382&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A34%3A03+-0500&secure%5Bsession_id%5D=d168bd9c-23da-4a8a-b2df-b90b39e8597d&secure%5Btoken%5D=e700fefe71a2527c25bedb9d40f9113bcb0b7e2ab67410eecfda49875f568ff3&format=llm_user) ## Second Nature AI Integrations - [Adobe Learning Manager (formerly Adobe Captivate Prime)](https://www.g2.com/products/adobe-learning-manager/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Cornerstone](https://www.g2.com/products/cornerstone-cornerstone/reviews) - [Docebo](https://www.g2.com/products/docebo/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [SCORM Cloud](https://www.g2.com/products/scorm-cloud/reviews) - [Workday Learning](https://www.g2.com/products/workday-learning/reviews) - [Workday Platform](https://www.g2.com/products/workday-platform/reviews) ## Second Nature AI Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Specialized or Emerging Capabilities - Distinct AI Functionality - Niche Application **Conversation Intelligence** - Conversation Intelligence **Progress Tracking** - Progress Tracking **AI/Machine Learning** - AI/Machine Learning **Decision Support** - Decision Support **Self-Directed Repeatable Practice** - Self-Directed Repeatable Practice **AI Buyer Persona Simulation** - AI Buyer Persona Simulation **Roleplay Scenario Builder** - Roleplay Scenario Builder **Sales Scenario Practice Library** - Sales Scenario Practice Library **Automated AI Coaching Feedback** - Automated AI Coaching Feedback **AI Roleplay Scoring & Rubrics** - AI Roleplay Scoring & Rubrics **Reporting/Analytics** - Reporting/Analytics **Sentiment Analysis** - Sentiment Analysis **Hyper-Realistic Voice Simulation** - Hyper-Realistic Voice Simulation **Third-Party Integration** - Third-Party Integration **Sales Framework Customization** - Sales Framework Customization **Sales Readiness Certification** - Sales Readiness Certification **Conversational AI** - Conversational AI **Training & eLearning** - Content Creation - Content Libraries - Interactive Content - Question Library **Course Authoring** - Course Builder - Questions - Instructor-Led Training - Customized Learning Paths - Video simulations **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making - AI/Machine Learning - Third-Party Integrations **Platform - AI Sales Roleplay Tools** - Skill-Based Certification - Low-Latency Conversations - Cross-system Integration - Roleplay Buyer Simulation - Methodology Alignment **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Course Management** - Gamification - Assessments - Certifications - Manager Portals - Feedback **Agentic AI - Course Authoring** - Adaptive Learning - Natural Language Interaction - Assignment Management - Asynchronous Learning - Synchronous Learning - Self-paced Learning - Interactive Learning - Blended Learning - Role-Based Permissions - Multi-Language **Customization - AI Sales Roleplay Tools** - Scenario Creation - Customizable AI Personas - Multiple Roleplay Type **Additional Functionality** - Audio/Video Recording - Collaboration Tools - Video Management - Video Support - Assessment Management - Course Authoring - Course Publishing - AI Copilot - Customizable Reports - Mobile Access - Video Streaming - Generative AI - SCORM Compliance - Access Controls/Permissions - Data Import/Export - Surveys & Feedback - VR/AR Compatibility - Customizable Templates - Drag & Drop - User Management - Template Management - Gamification - Progress Reports - Learning Management - Customizable Questions - Content Management - Compliance Management - Third-Party Integrations - Activity Tracking - Certification & Licensing - Real-Time Data - Reporting & Statistics - Activity Dashboard - Storyboarding - Single Sign On - Progress Tracking - Tests/Assessments - Customizable Branding - API - Training Management - Media Import - Quizzes - Instructor-Led Courses - Multimedia Support - Commenting/Notes - Alerts/Notifications - PowerPoint Conversion **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Platform** - File support - Mobile support - Integration **Feedback Analysis - AI Sales Roleplay Tools** - Roleplay Reviews - Real-Time AI Coaching & Feedback - Speech Analysis - Performance Scoring & Analytics **Onboarding** - Documentation - Coaching - Programs **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - AI Sales Roleplay Tools** - Adaptive Learning - Natural Language Interaction - Decision Making **Additional Functionality** - Performance Metrics - Feedback Management - AI Copilot - Reporting & Statistics - Mobile Access - Collaboration Tools - Gamification - Automatic Transcription - Call Recording - Sales Reports - Real-Time Analytics - Commenting/Notes - Built-in Course Authoring - Learning Paths/Tracks - Assessment Management - Video Conferencing - Conversation Intelligence - Call Monitoring - Goal Setting/Tracking - Workflow Management - Learning Management - Content Management - Training Management - Document Management - Content Library - Recommendations - Activity Dashboard - Call Tracking - Performance Management - Onboarding - Search/Filter **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Generative AI** - AI Text-to-Speech ## Top Second Nature AI Alternatives - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) - 4.7/5.0 (2,240 reviews) - [Bigtincan Readiness (formerly Brainshark)](https://www.g2.com/products/bigtincan-readiness-formerly-brainshark/reviews) - 4.4/5.0 (595 reviews) - [Allego](https://www.g2.com/products/allego/reviews) - 4.6/5.0 (689 reviews)