--- title: Second Nature AI Reviews meta_title: 'Second Nature AI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 408 reviews by the users' company size, role or industry to find out how Second Nature AI works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 408 scale: '5' date_modified: '2026-08-13' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Second Nature AI Reviews **Vendor:** Second Nature **Category:** [Sales Training and Onboarding Software](https://www.g2.com/categories/sales-training-and-onboarding) **Average Rating:** 4.7/5.0 **Total Reviews:** 408 ## About Second Nature AI Second Nature is a cutting-edge AI role play training solution designed to enhance onboarding, development, and coaching for teams at scale. This innovative platform allows users to create realistic role play training simulations, enabling teams to practice various conversations with human-like AI avatars. By fostering a practice-based learning environment, Second Nature helps employees build confidence, refine their skills, and ultimately drive better results in their roles. Targeted primarily at organizations looking to streamline their training processes, Second Nature is particularly beneficial for companies that prioritize employee development and effective onboarding. The platform caters to a wide range of industries, making it suitable for sales teams, customer service representatives, and any personnel that require strong communication skills. With its ability to simulate real-world scenarios, Second Nature provides a unique opportunity for teams to engage in hands-on practice that traditional training methods often lack. One of the standout features of Second Nature is its ease of use. Users can create role play simulations in just minutes by typing a few prompts or uploading existing training materials. This flexibility allows organizations to quickly adapt their training programs to meet evolving needs. Additionally, Second Nature seamlessly integrates with various Learning Management Systems (LMS) via SCORM or LTI, including popular platforms like Workday, Adobe Learning Manager, and Cornerstone. This ensures that companies can incorporate Second Nature into their existing training frameworks without disruption. The platform's analytics capabilities further enhance its value proposition. Second Nature provides comprehensive insights into employee performance, usage details, and session overviews, allowing organizations to identify what is working well and where improvements can be made. By leveraging these analytics, companies can make informed decisions about their training strategies, ultimately leading to improved proficiency and reduced onboarding time by up to 30%. Powered by generative AI and machine learning, Second Nature delivers immersive role-play simulations that engage users in natural-language conversations. The AI-driven personas are designed to ask questions, pose objections, and adjust their tone, creating a dynamic learning experience. After each session, the AI evaluates participants on knowledge accuracy, conversational style, and essential soft skills such as clarity and confidence. This rigorous assessment ensures that employees are not only learning but are also prepared to apply their skills effectively in real-world situations. With its proven performance, Second Nature has become a trusted solution for leading companies like Adobe, Oracle, and T-Mobile, solidifying its position as a leader in AI role play training. ## Second Nature AI Pros & Cons **What users like:** - Users value the **sales skill enhancement** provided by Second Nature AI, boosting confidence and engagement in training. (104 reviews) - Users appreciate the **ease of use** of Second Nature AI, facilitating effective training and user-friendly experiences. (98 reviews) - Users value the **AI integration** of Second Nature AI, enhancing training and performance tracking for sales reps. (74 reviews) - Users appreciate the **flexible training options** of Second Nature AI, enhancing skill development and performance for sales reps. (60 reviews) - Users value the **interactive AI experience** with Jenny, enhancing learning and confidence during training sessions. (57 reviews) - Users rave about the **interactive coaching features** of Second Nature AI, greatly enhancing their sales training experience. (49 reviews) - Performance Improvement (41 reviews) - Helpful (28 reviews) - Customer Support (25 reviews) - Intuitive (23 reviews) **What users dislike:** - Users experience frustrating moments due to **inaccurate information** , leading to mismatched answers and misunderstandings during conversations. (21 reviews) - Users find the **learning curve steep** for newcomers, requiring time to adapt to Second Nature AI's features. (15 reviews) - Users find that **AI inaccuracies** lead to frustration due to mismatched answers and inconsistent responses during conversations. (14 reviews) - Users find the **lack of interactivity** frustrating, as it disrupts the flow and limits engagement during sessions. (12 reviews) - Users find **language issues** hinder accessibility and effectiveness, especially for non-English speakers using Second Nature AI. (11 reviews) - Users find the **time-consuming learning** curve of Second Nature AI challenging, especially for beginners unfamiliar with the application. (9 reviews) - Users struggle with **voice recognition issues** in Second Nature AI, making interactions frustrating and derailing conversations frequently. (8 reviews) - Users report that **serious bugs** hinder usability, causing slow responses and frustrating glitches within the app. (6 reviews) - Missing Features (6 reviews) - Users experience **slow performance** , facing lags and delays that hinder effective communication and usability. (6 reviews) ## Second Nature AI Reviews ### 1. Second Nature AI's conversational AI helps sales reps improve their pitch and close more deals. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** July 04, 2023 **What do you like best about Second Nature AI?** Second Nature AI's conversational AI is highly realistic and engaging. It can mimic the natural conversation patterns of a real customer, which allows sales reps to practice their skills in a realistic environment. Second Nature AI's feedback is immediate and actionable. Sales reps can receive feedback on their performance after each interaction, which helps them to identify and correct their weaknesses. Second Nature AI's analytics dashboard provides valuable insights into sales performance. Sales leaders can use this data to track the progress of their sales team and identify areas where they need to improve. **What do you dislike about Second Nature AI?** The least helpful aspect of Second Nature AI is the lack of customization options for the role-playing scenarios. The scenarios are pre-defined and cannot be modified, which can be limiting for experienced users who are looking for a more tailored learning experience. Downsides Lack of customization options for role-playing scenarios Can be expensive for small businesses Not as user-friendly as some other sales training software How could this be better? Second Nature AI could improve by offering more customization options for the role-playing scenarios. This would allow experienced users to create more realistic and challenging scenarios that better reflect their specific sales goals. Where would I like to see improvements? I would like to see Second Nature AI improve its user interface and make it more user-friendly. The current interface can be a bit clunky and difficult to navigate, especially for new users. **What problems is Second Nature AI solving and how is that benefiting you?** I have found Second Nature AI to be a valuable tool for solving a variety of business problems. The AI-powered role-playing simulations allow me to practice my sales conversations in a safe space and receive immediate feedback, which has helped me to improve my pitch and close more deals. I am also able to use Second Nature AI to train my team members on new products and messaging, which has helped to increase our sales productivity and performance. Specifically, Second Nature AI has helped me to solve the following problems: Lack of sales training: Second Nature AI provides me with a realistic and immersive sales simulation that allows me to practice my conversations in a safe space and receive immediate feedback. This has helped me to improve my sales skills and close more deals. Difficulties onboarding new sales team members: Second Nature AI makes it easy to train new sales team members on new products and messaging. This has helped us to onboard new employees more quickly and efficiently. Inconsistency in sales performance: Second Nature AI provides me with data and insights that I can use to identify and address areas where my team members need improvement. This has helped us to improve our sales productivity and performance. **Official Response from Shachar Keidar:** > Thanks for taking the time to review Second Nature and provide detailed feedback. We value the feedback you provided, and the team will take it into account with future planning and changes to the product. ### 2. It's a great concept, but she could use some improvement on how she answers questions. **Rating:** 3.0/5.0 stars **Reviewed by:** Brittany M. | Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2023 **What do you like best about Second Nature AI?** It gives you practice and allows you to role-play. Also, it's more relaxing talking to Jenny instead of a real person because you don't feel like you're being judged or I'm not as nervous, while I'm getting more experience in handling calls. **What do you dislike about Second Nature AI?** That she goes way off-the-wall with her answers at times and doesn't make sense. Also, sometimes she says that I didn't cover all topics when I did. **What problems is Second Nature AI solving and how is that benefiting you?** It allows me to practice the sales process, which helps me get the experience I need answering questions and navigating the systems. It also gives me more confidence in pitching products and plans to my customers. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 3. Works as expected but still not smooth. **Rating:** 2.5/5.0 stars **Reviewed by:** Jeffery R. | Security Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 11, 2023 **What do you like best about Second Nature AI?** I liked that they show what looks like a real person. It makes it feel less like talking to an AI. I also like that the AI shows reactions as well. The user interface is also easy to use and understand. **What do you dislike about Second Nature AI?** I dislike that you can tell that you're talking to an AI. The responses are not smooth or quick, often times when I would say something, by the time I finished and started a new topic. The AI was just catching up. I often had to repeat myself to ensure the AI recognized what I was saying. **What problems is Second Nature AI solving and how is that benefiting you?** This allows me as a sales person to get more comfortable communicating with customers. The AI is not perfect but it still gives me the ability to talk to a face over camera. **Official Response from Shachar Keidar:** > Thank you for taking the time to fill in this review, we appreciate your feedback. Thank you for bringing this issue to our attention, the team will take it into account with future planning to the product. ### 4. Jennie; the relentless AI machine **Rating:** 2.5/5.0 stars **Reviewed by:** Patrick S. | Civilian Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2023 **What do you like best about Second Nature AI?** Second nature is great for practicing my pitch and common onjections in rral time in front of someone. Although Jennie is not a real person, and simply an AI bot with loaded questions and responses. **What do you dislike about Second Nature AI?** I dislike how clunky the AI bot it. Sometimes it definitely doesn't feel nataural or real. Also, you can say the certain keywords she wants to hear and still get a 100% **What problems is Second Nature AI solving and how is that benefiting you?** The help our sales team practice pitches in a no stress environment. You can take it as many times as you want, and continue to improve results. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 5. This is better than live role playing **Rating:** 3.0/5.0 stars **Reviewed by:** Gina C. | Benefit Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2023 **What do you like best about Second Nature AI?** Second Nature AI provides the necessary feedback for growing your skills. It allows one to be comfortable with role-playing and learning in a controlled enviroment. **What do you dislike about Second Nature AI?** I wouldn't say I like that Second Nature sends a notification to your email after every review. I can view the results on the webpage. I don't need to see it twice. **What problems is Second Nature AI solving and how is that benefiting you?** I love role-playing with Second Nature AI. I hate role-playing with a group of people. Her feedback is unbiased and helped me to grow in the role I am currently in. **Official Response from Shachar Keidar:** > Thank you for sharing your feedback and taking the time to fill in this review! Your product feedback is valuable and has been shared with the relevant team. ### 6. Review of Jenny **Rating:** 2.5/5.0 stars **Reviewed by:** Stephanie D. | A, Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2022 **What do you like best about Second Nature AI?** I like how you can go back to try again. I also like how you dont have to have video on. I am great in person, but do not like video...so its great to have that option compared to rehearsal we used to use where it was recording a video. **What do you dislike about Second Nature AI?** I feel like that talking points given to us to use or else it lowers your score are not as relevant to a local/small business. I think there is a lot we had to say to get points that a local business wouldn't understand. It needs 'dumbied' down for local. **What problems is Second Nature AI solving and how is that benefiting you?** not sure ## Second Nature AI Discussions - [Nothing. I like everything about it](https://www.g2.com/discussions/nothing-i-like-everything-about-it) - 2 comments, 1 upvote - [What is Second Nature AI used for?](https://www.g2.com/discussions/what-is-second-nature-ai-used-for) - 1 comment - [View Second Nature AI pricing details and edition comparison](https://www.g2.com/products/second-nature-ai/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+14%3A42%3A18+-0500&secure%5Bsession_id%5D=00bb0e89-9298-49c1-aea7-814d44c2a4cd&secure%5Btoken%5D=b36d6c90a4e3635c7adc75006faa318043fb3f0562e458b5205184f45d1f2973&format=llm_user) ## Second Nature AI Integrations - [Adobe Learning Manager (formerly Adobe Captivate Prime)](https://www.g2.com/products/adobe-learning-manager/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Cornerstone](https://www.g2.com/products/cornerstone-cornerstone/reviews) - [Docebo](https://www.g2.com/products/docebo/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [SCORM Cloud](https://www.g2.com/products/scorm-cloud/reviews) - [Workday Learning](https://www.g2.com/products/workday-learning/reviews) - [Workday Platform](https://www.g2.com/products/workday-platform/reviews) ## Second Nature AI Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Specialized or Emerging Capabilities - Distinct AI Functionality - Niche Application **Conversation Intelligence** - Conversation Intelligence **Progress Tracking** - Progress Tracking **AI/Machine Learning** - AI/Machine Learning **Decision Support** - Decision Support **Self-Directed Repeatable Practice** - Self-Directed Repeatable Practice **AI Buyer Persona Simulation** - AI Buyer Persona Simulation **Roleplay Scenario Builder** - Roleplay Scenario Builder **Sales Scenario Practice Library** - Sales Scenario Practice Library **Automated AI Coaching Feedback** - Automated AI Coaching Feedback **AI Roleplay Scoring & Rubrics** - AI Roleplay Scoring & Rubrics **Reporting/Analytics** - Reporting/Analytics **Sentiment Analysis** - Sentiment Analysis **Hyper-Realistic Voice Simulation** - Hyper-Realistic Voice Simulation **Third-Party Integration** - Third-Party Integration **Sales Framework Customization** - Sales Framework Customization **Sales Readiness Certification** - Sales Readiness Certification **Conversational AI** - Conversational AI **Training & eLearning** - Content Creation - Content Libraries - Interactive Content - Question Library **Course Authoring** - Course Builder - Questions - Instructor-Led Training - Customized Learning Paths - Video simulations **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making - AI/Machine Learning - Third-Party Integrations **Platform - AI Sales Roleplay Tools** - Skill-Based Certification - Low-Latency Conversations - Cross-system Integration - Roleplay Buyer Simulation - Methodology Alignment **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Course Management** - Gamification - Assessments - Certifications - Manager Portals - Feedback **Agentic AI - Course Authoring** - Adaptive Learning - Natural Language Interaction - Assignment Management - Asynchronous Learning - Synchronous Learning - Self-paced Learning - Interactive Learning - Blended Learning - Role-Based Permissions - Multi-Language **Customization - AI Sales Roleplay Tools** - Scenario Creation - Customizable AI Personas - Multiple Roleplay Type **Additional Functionality** - Audio/Video Recording - Collaboration Tools - Video Management - Video Support - Assessment Management - Course Authoring - Course Publishing - AI Copilot - Customizable Reports - Mobile Access - Video Streaming - Generative AI - SCORM Compliance - Access Controls/Permissions - Data Import/Export - Surveys & Feedback - VR/AR Compatibility - Customizable Templates - Drag & Drop - User Management - Template Management - Gamification - Progress Reports - Learning Management - Customizable Questions - Content Management - Compliance Management - Third-Party Integrations - Activity Tracking - Certification & Licensing - Real-Time Data - Reporting & Statistics - Activity Dashboard - Storyboarding - Single Sign On - Progress Tracking - Tests/Assessments - Customizable Branding - API - Training Management - Media Import - Quizzes - Instructor-Led Courses - Multimedia Support - Commenting/Notes - Alerts/Notifications - PowerPoint Conversion **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Platform** - File support - Mobile support - Integration **Feedback Analysis - AI Sales Roleplay Tools** - Roleplay Reviews - Real-Time AI Coaching & Feedback - Speech Analysis - Performance Scoring & Analytics **Onboarding** - Documentation - Coaching - Programs **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - AI Sales Roleplay Tools** - Adaptive Learning - Natural Language Interaction - Decision Making **Additional Functionality** - Performance Metrics - Feedback Management - AI Copilot - Reporting & Statistics - Mobile Access - Collaboration Tools - Gamification - Automatic Transcription - Call Recording - Sales Reports - Real-Time Analytics - Commenting/Notes - Built-in Course Authoring - Learning Paths/Tracks - Assessment Management - Video Conferencing - Conversation Intelligence - Call Monitoring - Goal Setting/Tracking - Workflow Management - Learning Management - Content Management - Training Management - Document Management - Content Library - Recommendations - Activity Dashboard - Call Tracking - Performance Management - Onboarding - Search/Filter **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Generative AI** - AI Text-to-Speech ## Top Second Nature AI Alternatives - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) - 4.7/5.0 (2,240 reviews) - [Bigtincan Readiness (formerly Brainshark)](https://www.g2.com/products/bigtincan-readiness-formerly-brainshark/reviews) - 4.4/5.0 (595 reviews) - [Allego](https://www.g2.com/products/allego/reviews) - 4.6/5.0 (689 reviews)